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Tuesday, 11 April 1972
Page: 936

Senator Douglas McClelland (NEW SOUTH WALES) asked the Minister representing the PostmasterGeneral, upon notice:

Is a feasibility study being undertaken by the Postmaster-General's Department of the worthiness of establishing a production, planning and control unit within the Department which will be entirely staffed by engineers; if so, what is the purpose of establishing such a unit?

Senator GREENWOOD - The PostmasterGeneal has provided the following answer to the honourable senator's question:

A study of the feasibility of applying conventional production planning and control techniques to mail handling is being conducted at the Redfern Mail Exchange. The team is also studying the associated productivity measurement, statistical analysis, and quality assurance techniques to see whether worthwhile benefits could be obtained from their use.

The study team approved by the Public Service Board consists of two engineers, a Senior Technical Officer, and a Senior Research Officer, Grade 1. Although production planning and control is normally used for engineering processes, non-technical involvement was regarded from the outset as an essential element of this study. If the team concludes that the efficiency of the Redfern Mail Exchange could be improved by using these methods, the organisational structure will be determined in collaboration with the Public Service Board having regard to the findings of the study.

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