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Tuesday, 8 November 1977
Page: 3162

Mr Neil asked the Minister for Post and Telecommunications, upon notice, on 6 October 1977:

(   1 ) What is the monthly charge by Australia Post for the re-directing of mail to a person or business whose address has changed.

(2)   When did this charge come into force and what were the previous arrangements.

(3)   If payment is made for a reasonable period after a person changes address, do post offices return mail to the sender after expiry of that period irrespective of whether or not the new address is known.

Mr Eric Robinson (MCPHERSON, QUEENSLAND) - The answer to the honourable member's question is as follows:

(   1 ) Australia Post's current monthly charge for redirecting mail is $5.00 for businesses and $1.50 for private persons. If pensioners qualify for either the pensioner medical service or pensioner concession travel, they are entitled to have their mail redirected free of charge for the first month of a redirection period.

(2)   These charges came into force on 1 September 1975. Prior to this date, the charges were as follows:

(3)   Australia Post advises that on the expiration or discontinuance of a redirection order, articles are delivered as addressed, since private arrangements may have been made by the former occupants to have mail forwarded to their new address. If mail is returned to the post office endorsed to the effect that the addressee has left the address, action is taken where practicable to return the article to the sender.

In instances where the postmen can recall an address to which mail has been permanently redirected, delivery may be attempted on a 'try basis.

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