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Finance—Estimates of proposed expenditure for 2021-22—Portfolio budget statements—Portfolios and executive departments—Social Services portfolio


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Portfolio Budget Statements 2021-22 Budget Related Paper No. 1.12

Social Services Portfolio

Budget Initiatives and Explanations of Appropriations Specified by Outcomes and Programs by Entity

© Commonwealth of Australia 2021

ISBN (Print) 978-1-921130-06-9 ISBN (Online) 978-1-921130-07-6

This publication is available for your use under a Creative Commons BY Attribution 3.0 Australia licence, with the exception of the Commonwealth Coat of Arms, the Department of Social Services logo, photographs, images, signatures and where otherwise stated. The full licence terms are available from http://creativecommons.org/licenses/by/3.0/au/legalcode.

Use of Department of Social Services material under a Creative Commons BY Attribution 3.0 Australia licence requires you to attribute the work (but not in any way that suggests that the Department of Social Services endorses you or your use of the work).

Department of Social Services material used ‘as supplied’

Provided you have not modified or transformed the Department of Social Services’ material in any way including, for example, by changing the Department of Social Services’ text; calculating percentage changes; graphing or charting data; or deriving new statistics from published Department of Social Services statistics - then the Department of Social Services prefers the following attribution:

Source: The Australian Government Department of Social Services

Derivative material

If you have modified or transformed the Department of Social Services material, or derived new material from those of the Department of Social Services in any way, then the Department of Social Services prefers the following attribution:

Based on The Australian Government Department of Social Services data

Use of the Coat of Arms

The terms under which the Coat of Arms can be used are set out on the Department of the Prime Minister and Cabinet website (see www.pmc.gov.au/government/commonwealth-coat-arms).

Other uses

Enquiries regarding this licence and any other use of this document are welcome at:

Andrew Harvey, Chief Finance Officer, Department of Social Services, 1300 653 227.

Printed by CanPrint Communications Pty Ltd

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Abbreviations and conventions

The following notations may be used:

NEC/nec not elsewhere classified - nil

.. not zero, but rounded to zero

na not applicable (unless otherwise specified) nfp not for publication

$m $ million

$b $ billion

Figures in tables and in the text may be rounded. Figures in text are generally rounded to one decimal place, whereas figures in tables are generally rounded to the nearest thousand. Discrepancies in tables between totals and sums of components are due to rounding.

Enquiries

Should you have any enquiries regarding this publication, please contact Andrew Harvey, Chief Finance Officer, Department of Social Services on 1300 653 227.

Links to Portfolio Budget Statements (including Portfolio Additional Estimates Statements and Portfolio Supplementary Additional Estimates Statements) can be located on the Australian Government Budget website at www.budget.gov.au.

User Guide to the

Portfolio Budget Statements

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User guide

The purpose of the 2021­22 Portfolio Budget Statements (PB Statements) is to inform Senators and Members of Parliament of the proposed allocation of resources to government outcomes by entities within the portfolio. Entities receive resources from the annual appropriations acts, special appropriations (including standing appropriations and special accounts), and revenue from other sources.

A key role of the PB Statements is to facilitate the understanding of proposed annual appropriations in Appropriation Bills (No. 1 and No. 2) 2021­22 (or Appropriation (Parliamentary Departments) Bill (No. 1) 2021­22 for the parliamentary departments). In this sense, the PB Statements are Budget related papers and are declared by the Appropriation Acts to be ‘relevant documents’ to the interpretation of the Acts according to section 15AB of the Acts Interpretation Act 1901.

The PB Statements provide information, explanation and justification to enable Parliament to understand the purpose of each outcome proposed in the Bills.

As required under section 12 of the Charter of Budget Honesty Act 1998, only entities within the general government sector are included as part of the Commonwealth general government sector fiscal estimates and produce PB Statements where they receive funding (either directly or via portfolio departments) through the annual appropriation acts.

The Commonwealth Performance Framework

The following diagram outlines the key components of the Commonwealth performance framework. The diagram identifies the content of each of the publications and the relationship between them. Links to the publications for each entity within the portfolio can be found in the introduction to Section 2: Outcomes and planned performance.

User Guide

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Commonwealth Performance Framework Key components of relevant publications

Portfolio Budget Statements (May) Portfolio based

Corporate Plan (August) Entity based

Supports Annual Appropriations. Informs Senators and Members of Parliament of the proposed allocation of other resources to government outcomes and programs.

Provides links to relevant programs undertaken by other Commonwealth entities.

Provides high level performance information for current, ongoing programs, particularly a forecast of performance for the current year.

Provides detailed prospective performance information for proposed new budget measures that require a new program or significantly change an existing program.

Primary planning document of a Commonwealth entity.

Sets out the purposes of the entity, the activities it will undertake to achieve its purposes and the results it expects to achieve over a minimum four year period.

Describes the environment in which the entity operates, the capability it requires to undertake activities and a discussion of risk.

Explains how the entity’s performance will be measured and assessed.

Annual Performance Statement (October following year) Entity based

Included in the Commonwealth entity’s Annual Report. Focuses on recent performance.

Reports on the actual performance results for the year against the forecasts made in the corporate plan and Portfolio Budget Statements, and provides other performance information relevant to the entity.

Provides an analysis of the factors that contributed to the entity’s performance results.

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Contents

Portfolio overview ......................................................................................................... 3

Social Services Portfolio overview .................................................................................. 5

Entity resources and planned performance ............................................................. 11

Department of Social Services ...................................................................................... 13

Australian Institute of Family Studies .......................................................................... 137

National Disability Insurance Agency .......................................................................... 161

NDIS Quality and Safeguards Commission ................................................................ 187

Services Australia........................................................................................................ 215

Portfolio glossary ...................................................................................................... 259

Abbreviations ............................................................................................................ 265

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Portfolio overview

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Social Services Portfolio overview

This section provides a brief overview of the Social Services Portfolio, including the relevant Portfolio Ministers and the structure of the Social Services Portfolio. The Social Services Portfolio structure is summarised in Figure 1. As part of Administrative Arrangement Orders changes of 15 April 2021, the Digital Transformation Agency was transferred to the Prime Minister and Cabinet Portfolio from the Social Services Portfolio.

Ministers and portfolio responsibilities

Senator the Hon Linda Reynolds CSC was sworn in as the Minister for the National Disability Insurance Scheme and the Minister for Government Services on 30 March 2021. The Minister and Assistant Ministers responsible for the portfolio and its entities are:

 Senator the Hon Anne Ruston, Minister for Families and Social Services and Minister for Women's Safety

 Senator the Hon Linda Reynolds CSC, Minister for the National Disability Insurance Scheme and Minister for Government Services

 The Hon Michael Sukkar MP, Minister for Homelessness, Social and Community Housing

 The Hon Michelle Landry MP, Assistant Minister for Children and Families

Structure of the portfolio

Under the Public Governance, Performance and Accountability Act 2013 (PGPA Act), the portfolio comprises four non-corporate Commonwealth entities (one Department of State and three listed entities) and two corporate Commonwealth entities. Refer to Figure 1 for further information on the portfolio’s structure.

Department of Social Services

The Department of Social Services’ mission is to improve the wellbeing of individuals and families in Australian communities. The Department of Social Services works in partnership with government and non-government organisations to achieve this mission through the effective development, management and delivery of payments, policies, programs and services.

The Department of Social Services is a non-corporate Commonwealth entity under the PGPA Act.

Portfolio overview

6

Australian Institute of Family Studies

The Australian Institute of Family Studies is a statutory body established under the Family Law Act 1975. The Australian Institute of Family Studies’ role is to increase understanding of factors affecting how Australian families function by conducting research and disseminating findings. The Australian Institute of Family Studies’ work provides an evidence base for developing policy and practice relating to the wellbeing of families in Australia.

The Australian Institute of Family Studies is a non-corporate Commonwealth entity under the PGPA Act.

National Disability Insurance Agency

The National Disability Insurance Agency is a statutory body established under the National Disability Insurance Scheme Act 2013 to deliver the National Disability Insurance Scheme (NDIS). It provides individual control and choice in the delivery of reasonable and necessary supports to improve the independence, and the social and economic participation of eligible people with disability, their families and carers. The National Disability Insurance Agency also plays a key role in building community awareness and understanding of disability matters to reduce the barriers to community inclusion for people with disability, their families and carers.

The National Disability Insurance Agency is a corporate Commonwealth entity under the PGPA Act.

NDIS Quality and Safeguards Commission

The NDIS Quality and Safeguards Commission is a statutory body established under the National Disability Insurance Scheme Amendment (Quality and Safeguards and Other Measures) Act 2017. The NDIS Quality and Safeguards Commission commenced operations on 1 July 2018 in two states and is now operating in every state and territory following completion of its national rollout on 1 December 2020.

The NDIS Quality and Safeguards Commission registers providers and manages quality standards, supports the resolution of complaints, receives and analyses reportable incident notifications, provides leadership to reduce and eliminate restrictive practices and leads collaboration with states and territories with regard to the operation of nationally consistent NDIS worker screening.

The NDIS Quality and Safeguards Commission is a non-corporate Commonwealth entity under the PGPA Act.

Portfolio overview

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Services Australia

Services Australia is an Executive Agency with responsibility for supporting individuals, families, businesses and communities by efficiently delivering high-quality, accessible services and payments on behalf of Government.

Services Australia is continuing on its transformation journey to become a leading, customer-focused service delivery agency by making changes across its business. Services Australia is working together with partner agencies to improve systems that work for and support Australians while continuing to ensure the integrity of Government outlays.

Services Australia is a non-corporate Commonwealth entity under the PGPA Act.

Hearing Australia

Hearing Australia is a Public Non-financial Corporation (Trading) entity established under the Australian Hearing Services Act 1991. Accordingly, Hearing Australia is not reported in the Portfolio Budget Statements or Portfolio Additional Estimates Statements. Hearing Australia’s mission is to provide world leading research and hearing services for the wellbeing of all Australians.

Hearing Australia is a corporate Commonwealth entity under the PGPA Act and is governed by a board that is appointed by the Minister for Government Services.

For information on resourcing across the portfolio, please refer to Part 1: Agency Financial Resourcing in Budget Paper No. 4: Agency Resourcing.

Portfolio overview

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Figure 1: Social Services Portfolio structure and outcomes

Minister for Families and Social Services Minister for Women's Safety

Senator the Hon Anne Ruston Minister for the National Disability Insurance Scheme Minister for Government Services

Senator the Hon Linda Reynolds CSC Minister for Homelessness, Social and Community Housing

The Hon Michael Sukkar MP Assistant Minister for Children and Families

The Hon Michelle Landry MP

Department of Social Services

Secretary: Ms Kathryn Campbell AO CSC

Outcome 1: Social Security

A sustainable social security system that incentivises self-reliance and supports people who cannot fully support themselves by providing targeted payments and assistance. Outcome 2: Families and Communities

Contribute to stronger and more resilient individuals, children, families and communities by providing targeted supports. Outcome 3: Disability and Carers

Supporting the independence of, and economic participation by, people with disability and carers by providing targeted supports. Outcome 4: Housing

Improving housing affordability, supporting social housing for individuals and preventing and addressing homelessness by providing targeted supports.

Australian Institute of Family Studies

Acting Director: Mr Andrew Whitecross

Outcome 1:

The creation and communication of knowledge for policy-makers, service providers and the broader community to improve the wellbeing of children, families and communities.

National Disability Insurance Agency

Chief Executive Officer: Mr Martin Hoffman

Outcome 1:

To implement a National Disability Insurance Scheme that provides individual control and choice in the delivery of reasonable and necessary supports to improve the independence, social and economic participation of eligible people with disability, their families and carers, and associated referral services and activities.

Portfolio overview

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NDIS Quality and Safeguards Commission

Commissioner: Mr Graeme Head AO

Outcome 1:

Promote the delivery of quality supports and services to people with disability under the National Disability Insurance Scheme and other prescribed supports and services, including through nationally consistent and responsive regulation, policy development, advice and education.

Services Australia

Chief Executive Officer: Ms Rebecca Skinner

Outcome 1:

Deliver high-quality, accessible services and payments to individuals, families, businesses and partner agencies on behalf of Government; with a focus on contemporary service delivery and customer experience.

Hearing Australia

Managing Director: Mr Kim Terrell

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Entity resources and planned performance

Department of Social Services .................................................................................. 13

Australian Institute of Family Studies ..................................................................... 137

National Disability Insurance Agency ..................................................................... 161

NDIS Quality and Safeguards Commission ............................................................ 187

Services Australia ..................................................................................................... 215

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DEPARTMENT O

Department of Social Services

Entity resources and planned performance

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Department of Social Services

Section 1: Entity overview and resources ................................................................ 17

1.1 Strategic direction statement ................................................................................... 17

1.2 Entity resource statement ....................................................................................... 20

1.3 Budget measures .................................................................................................... 24

Section 2: Outcomes and planned performance ..................................................... 28

2.1 Budgeted expenses and performance for Outcome 1 ............................................ 33

2.2 Budgeted expenses and performance for Outcome 2 ............................................ 74

2.3 Budgeted expenses and performance for Outcome 3 ............................................ 94

2.4 Budgeted expenses and performance for Outcome 4 .......................................... 116

Section 3: Budgeted financial statements .............................................................. 124

3.1 Budgeted financial statements .............................................................................. 124

3.2 Budgeted financial statements tables ................................................................... 126

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Department of Social Services

Section 1: Entity overview and resources

1.1 Strategic direction statement

The Department of Social Services (DSS) provides assistance to individuals and families in Australian communities.

Through policies, payments, programs and services, DSS outcomes reflect four core areas in which we assist people: Social Security; Families and Communities; Disability and Carers; and Housing.

Key priorities for 2021­22

During 2021-22, DSS will lead the implementation of a number of measures in the Budget.

DSS is assisting the Australian Government in supporting Australians to get ahead and build a better life for themselves and their families, while continuing to move toward a more optimistic and stronger economic recovery after the COVID-19 pandemic. This includes improving and strengthening Australia’s social security system to ensure there is a balance between providing support for people while they look for work, providing incentives to work and ensuring the sustainability of our social security safety net, by providing support to those that need it most.

Strengthening Income Support

The 2021-22 Budget commits $9.5 billion over the next five years for a series of permanent changes to strengthen the social security safety net and to ensure job seekers have the best opportunity to secure employment. From 1 April 2021, the base rate of the JobSeeker Payment and other working age payments increased by $50 per fortnight, and the income free area has been bolstered to $150 per fortnight.

Women’s Safety

The Australian Government is providing funding for a range of initiatives to support women and women’s safety at home, in the workplace and in the community. Respect, dignity, choice, equality of opportunity and justice are fundamental to the safety of women in our country.

A series of new funding commitments for women’s safety will build upon the work of the Fourth Action Plan of the National Plan to Reduce Violence against Women and their Children 2010-2022 and provide a boost to services during the transition to a new National Plan to reduce violence against women and their children.

Department of Social Services Budget Statements

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The new measures include a focus on prevention, financial support, creating a safe online space for women and children, improving responses with support to frontline services, working with perpetrators to address family, domestic and sexual violence, support for Aboriginal and Torres Strait Islander women and children experiencing violence, building a strong evidence base and disaster recovery responses.

This commitment includes up to $260 million over two years to states and territories under a new National Partnership Agreement to bolster frontline family, domestic and sexual violence supports to ensure women and children can access support when they need it. This builds on the $130 million provided in 2020 in response to COVID-19, recognising the ongoing demand for services and the continuing impacts of the pandemic on women’s safety.

States and territories will be asked to contribute funding to the agreement reflecting their primary role and responsibilities in the delivery of frontline services. The funding will be prioritised for key interventions including accommodation, helplines, sexual violence and legal support services and perpetrator interventions.

The commitment also includes $164.8 million over three years from 2021-22 to establish a two year pilot program through to 30 June 2023 to provide financial support to assist women to leave a relationship because they have experienced family or domestic violence (which encompasses physical, sexual, emotional, psychological and financial abuse).

Women leaving a violent relationship will have access to financial assistance packages of up to $5,000. The package will include up to $1,500 in cash and up to $3,500 in goods and services and will support women with costs such as rent, and purchasing furniture and whitegoods. The pilot program will be delivered by a community service provider.

Supporting Australians with Disability

The 2021-22 Budget provides an additional $13.2 billion over four years from 2020-21 to Australians for disability supports under the NDIS. In addition, the Australian Government will streamline arrangements for the care and support sector, including aligning worker screening arrangements across the NDIS, aged care and veterans’ support from 1 July 2021 at a cost of $12.3 million over two years.

Cashless Welfare

The 2021-22 Budget provides an economic and employment support services package for the first four Cashless Debit Card program sites. Under this measure, $30 million will be allocated to establish a Jobs Fund and Job Ready Package to create employment opportunities for individuals residing in Cashless Debit Card sites. Additionally, funding will be available to establish and build on drug and alcohol rehabilitation facilities in these Cashless Debit Card sites, complementing the support provided by the Cashless Debit Card in reducing access to products that can cause social harm.

Department of Social Services Budget Statements

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The 2021-22 Budget also provides additional investment in data collection activities and technology enhancements in Cashless Debit Card regions and $12.6 million to extend Place Based Income Management to 31 December 2023. This extension provides certainty and support for around 2,500 vulnerable people in 12 sites across Australia, offering participants assistance to build their budgeting skills and ensure the needs of individuals and families are met from income support payments.

Homelessness Support

The Australian Government will extend Social and Community Services funding of $124.7 million over two years from 2021-22 to states and territories for Social and Community Services workers in both the housing and homelessness sectors under the National Housing and Homelessness Agreement. This measure will support states and territories to deliver critical frontline services to individuals and households in insecure housing or experiencing homelessness.

Transition Funding for Successful Try, Test and Learn Projects

Funding of $12.6 million over two years from 2021-22 will be provided to assist up to ten projects through the Try, Test and Learn Fund that have demonstrated promise in supporting key groups of people at risk of long-term welfare dependence into work. This new funding will be in the form of one-off, time-limited grants.

Improving the Flexibility of the Pension Loans Scheme

In the 2021-22 Budget, the Government is further enhancing the Pension Loans Scheme with a package of reforms by providing $21.2 million over four years from 2021-22 to increase its flexibility and make it more attractive to senior Australians. From 1 July 2022, the Pension Loans Scheme will have a No Negative Equity Guarantee, meaning a person will not have to repay more than the market value of their secured property. This measure will also provide greater flexibility to retirees by allowing them to access capped advance payments of up to 50 per cent of the maximum rate of Age Pension each year - currently $12,385 for a single Pension Loans Scheme loan recipient, giving recipients greater flexibility in how they draw on the equity in their Australian real estate assets through the Pension Loans Scheme.

Department of Social Services Budget Statements

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1.2 Entity resource statement

Table 1.1 shows the total resources from all sources available to the entity for its operations and to deliver programs and services on behalf of the Government.

The table summarises how resources will be applied by outcome (government strategic policy objectives) and by administered (on behalf of the Government or the public) and departmental (for the entity’s operations) classification.

For more detailed information on special accounts and special appropriations, please refer to Budget Paper No. 4 - Agency Resourcing.

Information in this table is presented on a resourcing (that is, appropriations/cash available) basis, whilst the ‘Budgeted expenses for Outcome X’ tables in Section 2 and the financial statements in Section 3 are presented on an accrual basis.

Department of Social Services Budget Statements

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Table 1.1: Department of Social Services resource statement - Budget estimates for 2021­22 as at Budget May 2021 2020­21 2021­22

Estimated Estimate

actual

$'000 $'000

Departmental

Annual appropriations - ordinary annual services (a)

Prior year appropriations available (b) 71,660 86,057

Departmental appropriation (c, f) 379,499 422,921

s74 External Revenue (d) 25,143 23,280

Departmental Capital Budget (e, h) 3,538 3,758

Total departmental annual appropriations 479,840 536,016

Total departmental resourcing 479,840 536,016

Administered

Annual appropriations - ordinary annual services (a)

Outcome 1 20,857 4,565

Outcome 2 (f) 803,112 850,627

Outcome 3 (g) 12,815,515 17,387,729

Outcome 4 (h) 149,015 139,557

Payments to corporate entities (i) 1,208,878 1,237,457

Total administered annual appropriations 14,997,377 19,619,935

Special appropriations

Social Security (Administration) Act 1999 125,122,194 105,881,468

A New Tax System (Family Assistance) (Administration) Act 1999 18,895,997 18,600,101 Paid Parental Leave Act 2010 2,260,710 2,265,709

Student Assistance Act 1973 471,136 374,380

National Redress Scheme for Institutional Child Sexual Abuse Act 2018 324,441 373,259

Public Governance, Performance and Accountability Act 2013 200 200

Total administered special appropriations 147,074,678 127,495,117

Special accounts

Opening balance 507,155 1,402

Appropriation receipts (j) 576,464 -

Non-appropriated receipts 10,942 7,875

Total special accounts receipts 1,094,561 9,277

less payments to corporate entities from annual/special appropriations 14,139,074 16,673,576 Total administered resourcing 149,027,542 130,450,753

Total resourcing for the Department of Social Services 149,507,382 130,986,769

2020­21 2021­22

Average staffing level (number) 1,898 2,043

Department of Social Services Budget Statements

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Table 1.1: Department of Social Services resource statement - Budget estimates for 2021­22 as at Budget May 2021 (continued)

Third-party payments from and on behalf of other entities 2020­21 2021­22

Estimated Estimate

actual

$'000 $'000

Payments made by Services Australia on behalf of DSS:

Special appropriations - Social Security (Administration) Act 1999 126,963,901 106,561,074 Special appropriations - A New Tax System (Family Assistance) (Administration) Act 1999 19,232,159 18,549,830

Special appropriations - Paid Parental Leave Act 2010 2,253,512 2,285,731

Special appropriations - Student Assistance Act 1973 476,706 381,843

Special appropriations - National Redress Scheme for Institutional Child Sexual Abuse Act 2018 318,054 361,442

Annual administered appropriations 7,367 7,367

Payments made by the Department of Veterans' Affairs on behalf of DSS:

Special appropriations - Social Security (Administration) Act 1999 44,154 45,347 Payments made to other entities for the provision of services:

Department of Veterans' Affairs 167 167

Payments made to corporate entities within the Portfolio:

National Disability Insurance Agency (Annual appropriations - ordinary annual services) (k) 13,889,483 16,673,576

National Disability Insurance Agency (Special Accounts) 249,591 -

Receipts received from other entities for the provision of services

Department of Health 999 999

Department of Education, Skills and Employment 4,942 4,942

Department of Agriculture, Water and the Environment 5,869 5,869

Attorney-General's Department 616 616

National Disability Insurance Agency 800 -

Department of Veterans' Affairs 2,300 2,046

NDIS Quality and Safeguards Commission 847 820

National Indigenous Australians Agency 2,949 2,949

Department of Home Affairs 2,487 2,074

Services Australia 1,720 1,479

Other 1,614 1,486

All figures shown above are GST exclusive - these may not match figures in the cash flow statement. Prepared on a resourcing (that is, appropriations available) basis. (a) Appropriation Bill (No. 1) 2021-22. (b) Estimated adjusted balance carried forward from previous year for annual appropriations. (c) Excludes Departmental Capital Budget. (d) Estimated External Revenue receipts under section 74 of the PGPA Act. (e) Departmental capital budgets are not separately identified in Appropriation Bill (No. 1) and form part of

ordinary annual services items. Please refer to Table 3.5 for further details. For accounting purposes, this amount has been designated as a 'contribution by owner'. (f) Estimated actual for 2020-21 does not include Appropriation Bill (No. 3) 2020-21, as it has not been enacted at the time of publication. (g) Includes Commonwealth cash contributions to the National Disability Insurance Agency for Reasonable

and Necessary Support for Participants and Community Inclusion, and Capacity Development Grants programs. (h) Includes amount subject to administrative quarantine withheld under section 51 of the PGPA Act. (i) 'Corporate entities' are corporate Commonwealth entities and Commonwealth companies as defined under the PGPA Act.

Department of Social Services Budget Statements

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Table 1.1: Department of Social Services resource statement - Budget estimates for 2021­22 as at Budget May 2021 (continued) (j) Includes amounts credited to the special accounts from DSS annual and special appropriations. (k) The National Disability Insurance Agency is not directly appropriated as it is a corporate Commonwealth

entity. Appropriations are made to DSS, as the responsible non-corporate Commonwealth entity, which are then paid to the National Disability Insurance Agency.

Department of Social Services Budget Statements

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1.3 Budget measures

Budget measures relating to DSS are detailed in Budget Paper No. 2 and are summarised below.

Table 1.2: Department of Social Services 2021­22 Budget measures Measures announced since the 2020-21 Mid-Year Economic and Fiscal Outlook (MYEFO) Program 2020­21 2021­22 2022­23 2023­24 2024­25

$'000 $'000 $'000 $'000 $'000

Receipt measures

Increasing the Flexibility of the Pension Loans Scheme 1.2

Administered receipt - 5 125 197 274

Departmental receipt - - - - -

Total - 5 125 197 274

Total receipt measures

Administered - 5 125 197 274

Departmental - - - - -

Total - 5 125 197 274

Payment measures

Early release for victims of family and domestic violence (a) 1.1

Administered payment - 7,036 8,428 8,638 8,720

Departmental payment - - - - -

Total - 7,036 8,428 8,638 8,720

Wellbeing and Support Funding (b) 1.1, 1.2, 1.3, 1.4, 1.5

Administered payment - 20,727 9,205 - -

Departmental payment - - - - -

Total - 20,727 9,205 - -

Enhancing Welfare Integrity Arrangements

1.1, 1.2, 1.3, 1.4, 1.5, 1.6

Administered payment - (4,972) (5,227) (1,461) (384)

Departmental payment - - - - -

Total - (4,972) (5,227) (1,461) (384)

Migration Program - 2021-22 planning levels (c) 1.1, 1.3, 1.4, 1.5,

1.6

Administered payment - 5,753 7,503 7,404 6,570

Departmental payment - - - - -

Total - 5,753 7,503 7,404 6,570

Apply a Consistent Four-Year Newly Arrived Resident's Waiting Period Across Payments

1.1, 1.4, 1.7

Administered payment - (3,629) (45,702) (187,747) (415,190)

Departmental payment - 593 - - -

Total - (3,036) (45,702) (187,747) (415,190)

Prepared on a Government Finance Statistics (Underlying Cash) basis. Figures displayed as a negative (-) represent a decrease in funds and a positive (+) represent an increase in funds.

Department of Social Services Budget Statements

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Table 1.2: Department of Social Services 2021­22 Budget measures Measures announced since the 2020-21 Mid-Year Economic and Fiscal Outlook (MYEFO) (continued) Program 2020­21 2021­22 2022­23 2023­24 2024­25

$'000 $'000 $'000 $'000 $'000

Payment measures (continued)

Self-managed superannuation funds - Legacy retirement product conversions (d)

1.2, 1.3, 1.4

Administered payment - - 1,554 4,771 6,492

Departmental payment - - - - -

Total - - 1,554 4,771 6,492

Social Security Agreements - Republic of Serbia and Bosnia-Herzegovina 1.2, 1.5, 1.7

Administered payment - - 707 3,704 3,968

Departmental payment - - 284 285 -

Total - - 991 3,989 3,968

New Remote Jobs Program (e) 1.3, 1.5,

1.7

Administered payment 2,389 8,739 7,158 3,118 (86)

Departmental payment - 864 331 75 -

Total 2,389 9,603 7,489 3,193 (86)

Increasing the Flexibility of the Pension Loans Scheme 1.7

Administered payment - - - - -

Departmental payment - 973 94 - -

Total - 973 94 - -

Supporting the delivery of the Volunteer Management Activity 2.1

Administered payment - 6,601 - - -

Departmental payment - - - - -

Total - 6,601 - - -

Schools and Youth - supporting students, teachers and young Australians (f)

2.1

Administered payment - 2,300 700 - -

Departmental payment - - - - -

Total - 2,300 700 - -

Transition Funding for Successful Try, Test and Learn Projects 2.1, 2.2

Administered payment - 6,673 3,412 - -

Departmental payment - 1,389 1,122 - -

Total - 8,062 4,534 - -

Cashless Debit Card - Jobs Fund and Income Management extension (g) 2.1, 2.2

Administered payment - nfp nfp nfp nfp

Departmental payment - nfp nfp nfp nfp

Total - nfp nfp nfp nfp

Prepared on a Government Finance Statistics (Underlying Cash) basis. Figures displayed as a negative (-) represent a decrease in funds and a positive (+) represent an increase in funds.

Department of Social Services Budget Statements

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Table 1.2: Department of Social Services 2021­22 Budget measures Measures announced since the 2020-21 Mid-Year Economic and Fiscal Outlook (MYEFO) (continued) Program 2020­21 2021­22 2022­23 2023­24 2024­25

$'000 $'000 $'000 $'000 $'000

Payment measures (continued)

National Redress Scheme - further support (h) 2.1, 2.2

Administered payment - nfp nfp nfp nfp

Departmental payment - nfp nfp nfp nfp

Total - nfp nfp nfp nfp

A National Early Childhood Program for Children with Disability or Developmental Concerns

3.1, 3.2, 3.3

Administered payment - - - - -

Departmental payment - 77 35 35 36

Total - 77 35 35 36

Aged Care - Government response to the Royal Commission into Aged Care Quality and Safety - home care (i) 3.1, 3.3

Administered payment - 10,482 28,603 25,822 38,462

Departmental payment 3 30 - - -

Total 3 10,512 28,603 25,822 38,462

Mental Health (j) 3.1, 3.3

Administered payment - 1,251 1,568 2,103 -

Departmental payment - 316 217 218 -

Total - 1,567 1,785 2,321 -

NDIS Jobs and Market Fund - extension 3.2

Administered payment - - - - -

Departmental payment - - - - -

Total - - - - -

Aligning Provider Regulation Across the Care and Support Sector 3.3

Administered payment - - - - -

Departmental payment - 3,989 505 - -

Total - 3,989 505 - -

National Housing and Homelessness Agreement - Social and Community Services Supplementation Funding

4.1

Administered payment - - - - -

Departmental payment - - - - -

Total - - - - -

Cross-Outcome

Increased support for unemployed Australians

Outcome 1 1.1, 1.3,

1.5, 1.6

Administered payment 675,401 2,509,882 2,156,424 2,106,585 2,108,322

Departmental payment - - - - -

Outcome 3 3.1

Administered payment 148 907 934 963 998

Departmental payment - - - - -

Total 675,549 2,510,789 2,157,358 2,107,548 2,109,320

Prepared on a Government Finance Statistics (Underlying Cash) basis. Figures displayed as a negative (-) represent a decrease in funds and a positive (+) represent an increase in funds.

Department of Social Services Budget Statements

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Table 1.2: Department of Social Services 2021­22 Budget measures Measures announced since the 2020-21 Mid-Year Economic and Fiscal Outlook (MYEFO) (continued) Program 2020­21 2021­22 2022­23 2023­24 2024­25

$'000 $'000 $'000 $'000 $'000

Payment measures (continued)

New Employment Services Model (k)

Outcome 1 1.5

Administered payment - - (68,533) (63,559) (62,579)

Departmental payment - - - - -

Outcome 3 3.1

Administered payment - (8,273) (57,768) (76,710) (77,707)

Departmental payment - - - - -

Total - (8,273) (126,301) (140,269) (140,286)

Women's Safety (l)

Outcome 2 2.1, 2.2

Administered payment - 112,951 122,495 26,247 38,968

Departmental payment - 4,099 3,790 844 161

Outcome 4 4.1, 4.3

Administered payment - 4,150 5,000 1,650 -

Departmental payment - 876 597 278 -

Total - 122,076 131,882 29,019 39,129

Total payment measures

Administered 677,938 2,680,578 2,176,461 1,861,528 1,656,554

Departmental 3 13,206 6,975 1,735 197

Total 677,941 2,693,784 2,183,436 1,863,263 1,656,751

Prepared on a Government Finance Statistics (Underlying Cash) basis. Figures displayed as a negative (-) represent a decrease in funds and a positive (+) represent an increase in funds. (a) The lead entity for the measure Early release for victims of family and domestic violence is the Department of the Treasury. The full measure description and details appear in Budget Paper No. 2 under the Treasury

Portfolio. (b) The lead entity for the measure Wellbeing and Support Funding is the Department of Veterans’ Affairs. The full measure description and details appear in Budget Paper No. 2 under the Defence Portfolio. (c) The lead entity for the measure Migration Program - 2021-22 planning levels is the Department of Home

Affairs. The full measure description and details appear in Budget Paper No. 2 under the Home Affairs Portfolio. (d) The lead entity for the measure Self-managed superannuation funds - Legacy retirement product conversions is the Department of the Treasury. The full measure description and details appear in Budget Paper No. 2

under the Treasury Portfolio. (e) The lead entity for the measure New Remote Jobs Program is the National Indigenous Australians Agency. The full measure description and details appear in Budget Paper No. 2 under the Prime Minister and Cabinet

Portfolio. (f) The measure Schools and Youth - supporting students, teachers and young Australians is a Cross Portfolio measure. The full measure description and details appear in Budget Paper No. 2 under Cross Portfolio. (g) The financial implications for the measure Cashless Debit Card - Jobs Fund and Income Management

extension are not for publication due to commercial-in-confidence sensitivities. (h) The financial implications for the measure National Redress Scheme - further support are not for publication due to commercial-in-confidence sensitivities. (i) The lead entity for the measure Aged Care - Government response to the Royal Commission into Aged Care

Quality and Safety - home care is the Department of Health. The full measure description and details appear in Budget Paper No. 2 under the Health Portfolio. (j) The lead entity for the measure Mental Health is the Department of Health. The full measure description and details appear in Budget Paper No. 2 under the Health Portfolio. (k) The lead entity for the measure New Employment Services Model is the Department of Education, Skills and

Employment. The full measure description and details appear in Budget Paper No. 2 under the Education, Skills and Employment Portfolio. (l) The measure Women’s Safety is a Cross Portfolio measure. The full measure description and details appear in Budget Paper No. 2 under Cross Portfolio.

Department of Social Services Budget Statements

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Section 2: Outcomes and planned performance

Government outcomes are the intended results, impacts or consequences of actions by the Government on the Australian community. Commonwealth programs are the primary vehicle by which government entities achieve the intended results of their outcome statements. Entities are required to identify the programs which contribute to government outcomes over the Budget and forward years.

Each outcome is described below together with its related programs. The following provides detailed information on expenses for each outcome and program, further broken down by funding source.

Note:

Performance reporting requirements in the Portfolio Budget Statements are part of the Commonwealth performance framework established by the Public Governance, Performance and Accountability Act 2013. It is anticipated that the performance criteria described in Portfolio Budget Statements will be read with broader information provided in an entity’s corporate plans and annual performance statements - included in Annual Reports - to provide a complete picture of an entity’s planned and actual performance.

The most recent corporate plan and annual performance statement for DSS can be found at: www.dss.gov.au.

Department of Social Services Budget Statements

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Revisions to outcome statements and programs

Table 2: Changes to outcomes and program structure since last portfolio statements: Outcome statement changes

Outcome 1 Statement

Social Security: A sustainable social security system that incentivises self-reliance and supports people who cannot fully support themselves by providing targeted payments and assistance.

Old Statement: Social Security: Encourage self-reliance and support people who cannot fully support themselves by providing sustainable social security payments and assistance.

Outcome 2 Statement Families and Communities: Contribute to stronger and more resilient individuals, children, families and communities by providing targeted supports.

Old Statement: Families and Communities: Contribute to stronger and more resilient individuals, families and communities by providing targeted services and initiatives.

Outcome 3 Statement Disability and Carers: Supporting the independence of, and economic participation by, people with disability and carers by providing targeted supports.

Old Statement:

Disability and Carers: Improved independence of, and participation by, people with disability, including improved support for carers, by providing targeted support and services.

Outcome 4 Statement Housing: Improving housing affordability, supporting social housing for individuals and preventing and addressing homelessness by providing targeted supports.

Old Statement: Housing: Increased housing supply, improved community housing and assisting individuals experiencing homelessness through targeted support and services.

Department of Social Services Budget Statements

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Table 2: Changes to outcomes and program structure since last portfolio statements (continued): Program changes Program Structure at 2020-21 Budget Program Structure at 2021-22 Budget

Outcome 1

1.1 - Family Assistance

1.1.1 - Family Tax Benefit Part A → 1.1.1 - Family Tax Benefit Part A

1.1.2 - Family Tax Benefit Part B → 1.1.2 - Family Tax Benefit Part B

1.2.1 - Single Income Family Supplement → 1.1.3 - Single Income Family Supplement 1.2.2 - Stillborn Baby Payment → 1.1.4 - Stillborn Baby Payment

1.2.3 - Double Orphan Pension → 1.1.5 - Double Orphan Pension

2.2.1 - Dad and Partner Pay → 1.1.6 - Dad and Partner Pay

2.2.2 - Parental Leave Pay → 1.1.7 - Parental Leave Pay

1.2 - Support for Seniors

1.6.1 - Age Pension 1.10.8 - Widow Allowance 1.10.10 - Partner Allowance

→ 1.2.1 - Age Pension

1.7.1 - Energy Supplement for Commonwealth Seniors Health Card holders → 1.2.2 - Energy Supplement for Commonwealth

Seniors Health Card holders

1.6.1 - Age Pension 1.8.1 - Disability Support Pension 1.9.4 - Carer Payment

→ 1.2.3 - Pension Loans Scheme

1.3 - Financial Support for People with Disability

1.8.1 - Disability Support Pension → 1.3.1 - Disability Support Pension 1.5.1 - Essential Medical Equipment Payment → 1.3.2 - Essential Medical Equipment Payment 1.8.2 - Mobility Allowance → 1.3.3 - Mobility Allowance

1.4 - Financial Support for Carers

1.9.4 - Carer Payment → 1.4.1 - Carer Payment

1.9.2 - Carer Allowance (Adult) → 1.4.2 - Carer Allowance (Adult)

1.9.3 - Carer Allowance (Child) → 1.4.3 - Carer Allowance (Child)

1.9.5 - Carer Supplement → 1.4.4 - Carer Supplement

1.9.6 - Child Disability Assistance Payment → 1.4.5 - Child Disability Assistance Payment 1.9.1 - Ex-Gratia Payments to Unsuccessful Applicants of Carer Payment (Child) → 1.4.6 - Carer Adjustment Payment

1.5 - Working Age Payments

1.10.11 - JobSeeker Payment 1.10.7 - Sickness Allowance

→ 1.5.1 - JobSeeker Payment

1.10.9 - Youth Allowance (Other) → 1.5.2 - Youth Allowance (Other)

1.10.5 - Parenting Payment Single → 1.5.3 - Parenting Payment Single 1.10.4 - Parenting Payment Partnered → 1.5.4 - Parenting Payment Partnered 1.3.1 - Special Benefit → 1.5.5 - Special Benefit

1.10.2 - Investment Approach to Welfare - Evaluation → 1.5.6 - Priority Investment Approach - Validation 1.10.6 - Pensioner Education Supplement → 1.5.7 - Pensioner Education Supplement 1.5.2 - Utilities Allowance → 1.5.8 - Utilities Allowance

1.4.1 - Payments under Special Circumstances 1.10.1 - Compensation and Debt Relief → 1.5.9 - Payments under Special Circumstances 1.10.13 - Drug Testing Trial - Treatment Fund → 1.5.10 - Drug Testing Trial - Treatment Fund

Department of Social Services Budget Statements

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Table 2: Changes to outcomes and program structure since last portfolio statements (continued): Program changes Program Structure at 2020-21 Budget Program Structure at 2021-22 Budget

Outcome 1 (continued)

1.6 - Student Payments

1.11.4 - Youth Allowance (student) → 1.6.1 - Youth Allowance (student) 1.11.3 - Austudy → 1.6.2 - Austudy

1.11.1 - ABSTUDY - Secondary → 1.6.3 - ABSTUDY - Secondary

1.11.2 - ABSTUDY - Tertiary → 1.6.4 - ABSTUDY - Tertiary

1.11.6 - Student Start-up Loan → 1.6.5 - Student Start-up Loan

1.11.5 - Student Start-up Loan - ABSTUDY → 1.6.6 - Student Start-up Loan - ABSTUDY 1.2.4 - Assistance for Isolated Children → 1.6.7 - Assistance for Isolated Children

1.12 - Program Support for Outcome 1 → 1.7 - Program Support for Outcome 1

Outcome 2

2.1 - Families and Communities

2.1.2 - Families and Children 3.1.1 - Community Mental Health

→ 2.1.1 - Families and Children

2.1.5 - National Initiatives → 2.1.2 - Family Safety

2.1.2 - Families and Children 2.1.5 - National Initiatives

→ 2.1.3 - Protecting Australia's Children

2.1.3 - Families and Communities Services Improvement → 2.1.4 - Sector Representation 2.1.4 - Financial Wellbeing and Capability → 2.1.5 - Financial Wellbeing and Capability 2.1.6 - Strong and Resilient Communities 2.1.12 - Volunteer Management 2.1.13 - Volunteer Grants

→

2.1.6 - Volunteering and Community Connectedness

2.1.10 - National Redress Scheme for Institutional Child Sexual Abuse - Redress payment →

2.1.7 - National Redress Scheme for Survivors of Institutional Child Sexual Abuse - Redress payment

2.1.11 - National Redress Scheme for Institutional Child Sexual Abuse - Psychological Support payment →

2.1.8 - National Redress Scheme for Survivors of Institutional Child Sexual Abuse - Psychological Support payment

2.1.9 - Other Services - Services for Other Entities and Trust Moneys →

2.1.9 - Special Account to Support National Plan to Reduce Violence against Women and their Children

2.1.7 - Transition to Independent Living Allowance → 2.1.10 - Transition to Independent Living

Allowance

1.10.2 - Investment Approach to Welfare - Evaluation 1.10.12 - Social Impact Investment 2.1.1 - Civil Society

→ 2.1.11 - Social Impact Investing Initiatives

2.1.8 - Income Management Balancing Appropriation → 2.1.12 - Income Management Balancing

Appropriation

2.3.1 - Social and Community Services Pay Equity Special Account → Social and Community Services Pay Equity

Special Account will cease on 30 June 2021.

2.4 - Program Support for Outcome 2 → 2.2 - Program Support for Outcome 2

Department of Social Services Budget Statements

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Table 2: Changes to outcomes and program structure since last portfolio statements (continued): Program changes Program Structure at 2020-21 Budget Program Structure at 2021-22 Budget

Outcome 3

3.1 - Disability and Carers

3.1.3 - Disability Employment → 3.1.1 - Employment Services

3.1.1 - Community Mental Health 3.1.2 - Disability and Carer Support 3.1.4 - Disability and Carer Service Improvement and Sector Support 3.2.1 - NDIS Transitioning Commonwealth Programs and Continuity of Support

→ 3.1.2 - Disability and Carer Support

3.1.5 - National Disability Research Special Account 2016 3.1.6 - National Disability Research Special Account 2020

→

3.1.3 - National Disability Research Special Account

3.2 - National Disability Insurance Scheme

3.2.1 - NDIS Transitioning Commonwealth Programs and Continuity of Support → 3.2.1 - NDIS Transitioning Commonwealth

Programs and Continuity of Support

3.2.2 - Sector Development Fund and Jobs and Market Fund → 3.2.2 - Sector Development Fund and Jobs and

Market Fund

3.2.3 - National Disability Insurance Scheme Participant Plans → 3.2.3 - National Disability Insurance Scheme

Participant Plans

3.2.4 - National Disability Insurance Scheme Information, Linkages and Capacity Building → 3.2.4 - National Disability Insurance Scheme

Information, Linkages and Capacity Building

3.2.5 - Payments to Corporate Entity - NDIA agency costs → 3.2.5 - Payments to Corporate Entity - NDIA

Agency costs

3.3 - Program Support for Outcome 3 → 3.3 - Program Support for Outcome 3

Outcome 4

There are no program changes under Outcome 4.

Department of Social Services Budget Statements

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2.1 Budgeted expenses and performance for Outcome 1

Outcome 1: Social Security A sustainable social security system that incentivises self-reliance and supports people who cannot fully support themselves by providing targeted payments and assistance.

Linked programs Department of Education, Skills and Employment

Programs

 Program 2.4 - Higher Education Loan Program

 Program 4.1 - Employment Services

Contribution to Outcome 1 made by linked programs

The Department of Education, Skills and Employment is linked to Outcome 1 as the Higher Education Loan program contains eligibility requirements in connection with some of the payments and concessions that fall under this Outcome. Mutual obligation requirements and compliance frameworks for various payments under this Outcome are also stipulated in the Employment Services program.

Department of Health

Program

 Program 1.9 - Immunisation

Contribution to Outcome 1 made by linked program

The Department of Health has policy responsibility for the National Immunisation Program. Eligibility for Family Tax Benefit Part A is contingent on satisfying requirements for age-related immunisation requirements contained in this Outcome.

Services Australia

Programs

 Program 1.1 - Services to the Community - Social Security and Welfare

 Program 1.3 - Child Support

Contribution to Outcome 1 made by linked programs

Various payments, concessions and the Child Support Scheme under this Outcome are delivered through the above linked programs administered by Services Australia.

Department of Social Services Budget Statements

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Linked programs (continued) National Indigenous Australians Agency

Programs

 Program 1.1 - Indigenous Advancement - Jobs, Land and the Economy

 Program 1.2 - Indigenous Advancement - Children and Schooling

Contribution to Outcome 1 made by linked programs

Mutual exclusion provisions are shared between scholarships administered by the National Indigenous Australian Agency and scholarships administered under this Outcome. Mutual obligation requirements for various payments are linked under this Outcome.

Department of Veterans’ Affairs

Program

 Program 1.1 - Veterans’ Income Support and Allowances

Contribution to Outcome 1 made by linked program

Various payments and concessions under this Outcome are delivered through the above linked program administered by the Department of Veterans’ Affairs.

Department of Social Services Budget Statements

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Budgeted expenses for Outcome 1

This table shows how much the entity intends to spend (on an accrual basis) on achieving the outcome, broken down by program, as well as by Administered and Departmental funding sources. The ‘2020-21 Estimated actual’ figures are presented against the former outcome structure at Tables 2.1.4 and 2.1.5.

Table 2.1.1: Budgeted expenses for Outcome 1

Outcome 1: Social Security

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

Program 1.1 - Family Assistance Administered expenses

Special appropriations

A New Tax System (Family Assistance) (Administration) Act 1999 - 18,602,047 18,309,732 18,326,880 17,985,821

Paid Parental Leave Act 2010 - 2,265,709 2,394,289 2,495,774 2,560,262

Social Security (Administration) Act 1999 - 3,056 3,130 3,279 3,279

Administered Total - 20,870,812 20,707,151 20,825,933 20,549,362 Total expenses for Program 1.1 - 20,870,812 20,707,151 20,825,933 20,549,362 Program 1.2 - Support for Seniors Administered expenses

Special appropriations

Social Security (Administration) Act 1999 - 51,208,049 53,158,094 55,067,214 56,853,840

Administered Total - 51,208,049 53,158,094 55,067,214 56,853,840 Total expenses for Program 1.2 - 51,208,049 53,158,094 55,067,214 56,853,840 Program 1.3 - Financial Support for People with Disability Administered expenses

Special appropriations

Social Security (Administration) Act 1999 - 17,782,771 18,087,072 18,606,838 18,931,638

Administered Total - 17,782,771 18,087,072 18,606,838 18,931,638 Total expenses for Program 1.3 - 17,782,771 18,087,072 18,606,838 18,931,638 Program 1.4 - Financial Support for Carers Administered expenses

Ordinary annual services (Appropriation Bill No. 1) - 2,800 2,800 2,800 2,800

Special appropriations

Social Security (Administration) Act 1999 - 9,725,713 10,159,485 10,647,483 11,051,335

Administered Total - 9,728,513 10,162,285 10,650,283 11,054,135 Total expenses for Program 1.4 - 9,728,513 10,162,285 10,650,283 11,054,135

Department of Social Services Budget Statements

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Table 2.1.1: Budgeted expenses for Outcome 1 (continued)

Outcome 1: Social Security

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

Program 1.5 - Working Age Payments Administered expenses

Ordinary annual services (Appropriation Bill No. 1) - 6,254 2,891 1,775 1,781

Special appropriations

Social Security (Administration) Act 1999 - 24,065,068 21,048,789 20,693,795 20,613,968

Administered Total - 24,071,322 21,051,680 20,695,570 20,615,749 Total expenses for Program 1.5 - 24,071,322 21,051,680 20,695,570 20,615,749 Program 1.6 - Student Payments Administered expenses

Special appropriations

Social Security (Administration) Act 1999 - 2,953,463 2,738,977 2,659,591 2,652,638

Student Assistance Act 1973 - 372,554 384,231 387,005 393,395

Administered Total - 3,326,017 3,123,208 3,046,596 3,046,033

Total expenses for Program 1.6 - 3,326,017 3,123,208 3,046,596 3,046,033

Program 1.7 - Program Support for Outcome 1 Departmental expenses

Departmental appropriation - 113,299 106,588 104,653 102,241

s74 External Revenue (a) - 6,054 6,054 6,054 6,054

Expenses not requiring appropriation in the Budget year (b) - 2,237 1,921 1,879 1,812

Departmental Total - 121,590 114,563 112,586 110,107

Total expenses for Program 1.7 - 121,590 114,563 112,586 110,107

Department of Social Services Budget Statements

37

Table 2.1.1: Budgeted expenses for Outcome 1 (continued)

Outcome 1: Social Security

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

Outcome 1 Totals by appropriation type Administered expenses

Ordinary annual services (Appropriation Bill No. 1) - 9,054 5,691 4,575 4,581

Special appropriations - 126,978,430 126,283,799 128,887,859 131,046,176

Administered Total - 126,987,484 126,289,490 128,892,434 131,050,757 Departmental expenses

Departmental appropriation - 113,299 106,588 104,653 102,241

s74 External Revenue (a) - 6,054 6,054 6,054 6,054

Expenses not requiring appropriation in the Budget year (b) - 2,237 1,921 1,879 1,812

Departmental Total - 121,590 114,563 112,586 110,107

Total expenses for Outcome 1 - 127,109,074 126,404,053 129,005,020 131,160,864

Movement of administered funds between years (c)

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

Outcome 1:

Program 1.5 - Working Age Payments (4,489) 3,367 1,122 - -

Total movement of administered funds (4,489) 3,367 1,122 - -

Note: Departmental appropriation splits and totals are indicative estimates and may change in the course of the Budget year as Government priorities change. (a) Estimated expenses incurred in relation to receipts retained under section 74 of the PGPA Act. (b) ‘Expenses not requiring appropriation in the Budget year’ is made up of depreciation, amortisation expenses

and audit fees. (c) Figures displayed as a negative (-) represent a decrease in funds and a positive (+) represent an increase in funds.

Department of Social Services Budget Statements

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Table 2.1.2: Program component expenses for Outcome 1 Program 1.1 - Family Assistance

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

1.1.1 - Component 1 (Family Tax Benefit Part A) Special appropriations

A New Tax System (Family Assistance) (Administration) Act 1999 - 14,425,434 14,218,658 14,229,553 13,984,969

Total component 1 expenses - 14,425,434 14,218,658 14,229,553 13,984,969 1.1.2 - Component 2 (Family Tax Benefit Part B) Special appropriations

A New Tax System (Family Assistance) (Administration) Act 1999 - 4,167,467 4,083,516 4,089,099 3,993,798

Total component 2 expenses - 4,167,467 4,083,516 4,089,099 3,993,798

1.1.3 - Component 3 (Single Income Family Supplement) Special appropriations

A New Tax System (Family Assistance) (Administration) Act 1999 (a) - 6,085 4,419 5,029 3,857

Total component 3 expenses - 6,085 4,419 5,029 3,857

1.1.4 - Component 4 (Stillborn Baby Payment) Special appropriations

A New Tax System (Family Assistance) (Administration) Act 1999 - 3,061 3,139 3,199 3,197

Total component 4 expenses - 3,061 3,139 3,199 3,197

1.1.5 - Component 5 (Double Orphan Pension) Special appropriations

Social Security (Administration) Act 1999 - 3,056 3,130 3,279 3,279

Total component 5 expenses - 3,056 3,130 3,279 3,279

1.1.6 - Component 6 (Dad and Partner Pay) Special appropriations

Paid Parental Leave Act 2010 - 127,241 129,020 129,954 129,634

Total component 6 expenses - 127,241 129,020 129,954 129,634

1.1.7 - Component 7 (Parental Leave Pay) Special appropriations

Paid Parental Leave Act 2010 - 2,138,468 2,265,269 2,365,820 2,430,628

Total component 7 expenses - 2,138,468 2,265,269 2,365,820 2,430,628

Total Program expenses - 20,870,812 20,707,151 20,825,933 20,549,362

(a) The Single Income Family Supplement was closed to new recipients from 1 July 2017. Grandfathering arrangements will permit eligible recipients with entitlements to Single Income Family Supplement at 30 June 2017 to continue to receive this payment as long as they remain eligible.

Department of Social Services Budget Statements

39

Table 2.1.2: Program component expenses for Outcome 1 (continued) Program 1.2 - Support for Seniors

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

1.2.1 - Component 1 (Age Pension) Special appropriations

Social Security (Administration) Act 1999 - 51,123,857 53,076,462 54,988,879 56,779,058

Total component 1 expenses - 51,123,857 53,076,462 54,988,879 56,779,058 1.2.2 - Component 2 (Energy Supplement for Commonwealth Seniors Health Card holders) Special appropriations

Social Security (Administration) Act 1999 - 79,075 74,438 70,075 65,967

Total component 2 expenses - 79,075 74,438 70,075 65,967

1.2.3 - Component 3 (Pension Loans Scheme) Special appropriations

Social Security (Administration) Act 1999 - 5,117 7,194 8,260 8,815

Total component 3 expenses - 5,117 7,194 8,260 8,815

Total Program expenses - 51,208,049 53,158,094 55,067,214 56,853,840

Department of Social Services Budget Statements

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Table 2.1.2: Program component expenses for Outcome 1 (continued) Program 1.3 - Financial Support for People with Disability

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

1.3.1 - Component 1 (Disability Support Pension) Special appropriations

Social Security (Administration) Act 1999 - 17,739,970 18,046,757 18,569,195 18,896,311

Total component 1 expenses - 17,739,970 18,046,757 18,569,195 18,896,311 1.3.2 - Component 2 (Essential Medical Equipment Payment) Special appropriations

Social Security (Administration) Act 1999 - 8,713 9,138 9,582 10,044

Total component 2 expenses - 8,713 9,138 9,582 10,044

1.3.3 - Component 3 (Mobility Allowance) Special appropriations

Social Security (Administration) Act 1999 - 34,088 31,177 28,061 25,283

Total component 3 expenses - 34,088 31,177 28,061 25,283

Total Program expenses - 17,782,771 18,087,072 18,606,838 18,931,638

Department of Social Services Budget Statements

41

Table 2.1.2: Program component expenses for Outcome 1 (continued) Program 1.4 - Financial Support for Carers

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

1.4.1 - Component 1 (Carer Payment) Special appropriations

Social Security (Administration) Act 1999 - 6,445,096 6,754,506 7,104,035 7,401,022

Total component 1 expenses - 6,445,096 6,754,506 7,104,035 7,401,022

1.4.2 - Component 2 (Carer Allowance (Adult)) Special appropriations

Social Security (Administration) Act 1999 - 1,772,694 1,842,507 1,920,488 1,976,939

Total component 2 expenses - 1,772,694 1,842,507 1,920,488 1,976,939

1.4.3 - Component 3 (Carer Allowance (Child)) Special appropriations

Social Security (Administration) Act 1999 - 693,745 729,423 769,774 801,513

Total component 3 expenses - 693,745 729,423 769,774 801,513

1.4.4 - Component 4 (Carer Supplement) Special appropriations

Social Security (Administration) Act 1999 - 618,177 631,451 645,505 658,335

Total component 4 expenses - 618,177 631,451 645,505 658,335

1.4.5 - Component 5 (Child Disability Assistance Payment) Special appropriations

Social Security (Administration) Act 1999 - 196,001 201,598 207,681 213,526

Total component 5 expenses - 196,001 201,598 207,681 213,526

1.4.6 - Component 6 (Carer Adjustment Payment) Annual administered expenses

Ordinary annual services (Appropriation Bill No. 1) - 2,800 2,800 2,800 2,800

Total component 6 expenses - 2,800 2,800 2,800 2,800

Total Program expenses - 9,728,513 10,162,285 10,650,283 11,054,135

Department of Social Services Budget Statements

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Table 2.1.2: Program component expenses for Outcome 1 (continued) Program 1.5 - Working Age Payments

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

1.5.1 - Component 1 (JobSeeker Payment) Special appropriations

Social Security (Administration) Act 1999 - 16,725,406 14,015,734 13,576,858 13,394,067

Total component 1 expenses - 16,725,406 14,015,734 13,576,858 13,394,067 1.5.2 - Component 2 (Youth Allowance (Other)) Special appropriations

Social Security (Administration) Act 1999 - 1,441,848 1,124,013 1,107,445 1,086,652

Total component 2 expenses - 1,441,848 1,124,013 1,107,445 1,086,652

1.5.3 - Component 3 (Parenting Payment Single) Special appropriations

Social Security (Administration) Act 1999 - 4,773,034 4,817,610 4,885,052 4,991,066

Total component 3 expenses - 4,773,034 4,817,610 4,885,052 4,991,066

1.5.4 - Component 4 (Parenting Payment Partnered) Special appropriations

Social Security (Administration) Act 1999 - 953,236 914,042 938,141 949,217

Total component 4 expenses - 953,236 914,042 938,141 949,217

1.5.5 - Component 5 (Special Benefit) Special appropriations

Social Security (Administration) Act 1999 - 137,632 144,225 151,683 157,459

Total component 5 expenses - 137,632 144,225 151,683 157,459

1.5.6 - Component 6 (Priority Investment Approach - Validation) Annual administered expenses

Ordinary annual services (Appropriation Bill No. 1) - 200 200 200 200

Total component 6 expenses - 200 200 200 200

1.5.7 - Component 7 (Pensioner Education Supplement) Special appropriations

Social Security (Administration) Act 1999 - 20,079 19,706 20,303 20,859

Total component 7 expenses - 20,079 19,706 20,303 20,859

Department of Social Services Budget Statements

43

Table 2.1.2: Program component expenses for Outcome 1 (continued) Program 1.5 - Working Age Payments (continued)

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

1.5.8 - Component 8 (Utilities Allowance) Special appropriations

Social Security (Administration) Act 1999 - 13,833 13,459 14,313 14,648

Total component 8 expenses - 13,833 13,459 14,313 14,648

1.5.9 - Component 9 (Payments under Special Circumstances) Annual administered expenses

Ordinary annual services (Appropriation Bill No. 1) - 1,565 1,569 1,575 1,581

Total component 9 expenses - 1,565 1,569 1,575 1,581

1.5.10 - Component 10 (Drug Testing Trial - Treatment Fund) Annual administered expenses

Ordinary annual services (Appropriation Bill No. 1) - 4,489 1,122 - -

Total component 10 expenses - 4,489 1,122 - -

Total Program expenses - 24,071,322 21,051,680 20,695,570 20,615,749

Department of Social Services Budget Statements

44

Table 2.1.2: Program component expenses for Outcome 1 (continued) Program 1.6 - Student Payments

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

1.6.1 - Component 1 (Youth Allowance (student)) Special appropriations

Social Security (Administration) Act 1999 - 2,317,930 2,115,799 2,042,606 2,040,725

Total component 1 expenses - 2,317,930 2,115,799 2,042,606 2,040,725

1.6.2 - Component 2 (Austudy) Special appropriations

Social Security (Administration) Act 1999 - 534,255 515,810 502,522 485,984

Total component 2 expenses - 534,255 515,810 502,522 485,984

1.6.3 - Component 3 (ABSTUDY - Secondary) Special appropriations

Student Assistance Act 1973 - 153,569 160,940 159,361 159,599

Total component 3 expenses - 153,569 160,940 159,361 159,599

1.6.4 - Component 4 (ABSTUDY - Tertiary) Special appropriations

Student Assistance Act 1973 - 127,666 129,929 132,423 135,084

Total component 4 expenses - 127,666 129,929 132,423 135,084

1.6.5 - Component 5 (Student Start-up Loan) Special appropriations

Social Security (Administration) Act 1999 - 101,278 107,368 114,463 125,929

Total component 5 expenses - 101,278 107,368 114,463 125,929

1.6.6 - Component 6 (Student Start-up Loan - ABSTUDY) Special appropriations

Student Assistance Act 1973 - 2,246 2,370 2,505 4,533

Total component 6 expenses - 2,246 2,370 2,505 4,533

1.6.7 - Component 7 (Assistance for Isolated Children) Special appropriations

Student Assistance Act 1973 - 89,073 90,992 92,716 94,179

Total component 7 expenses - 89,073 90,992 92,716 94,179

Total Program expenses - 3,326,017 3,123,208 3,046,596 3,046,033

Department of Social Services Budget Statements

45

Table 2.1.2: Program component expenses for Outcome 1 (continued) Program 1.7 - Program Support for Outcome 1

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

1.7.1 - Component 1 (Departmental DSS - Outcome 1) Annual departmental expenses

Departmental appropriation - 113,299 106,588 104,653 102,241

s74 External Revenue (a) - 6,054 6,054 6,054 6,054

Expenses not requiring appropriation in the Budget year (b) - 2,237 1,921 1,879 1,812

Total component 1 expenses - 121,590 114,563 112,586 110,107

Total Program expenses - 121,590 114,563 112,586 110,107

Note: Departmental appropriation items and totals by Outcome are indicative estimates and may change in the course of the Budget year as Government priorities change. (a) Estimated expenses incurred in relation to receipts retained under section 74 of the PGPA Act. (b) ‘Expenses not requiring appropriation in the Budget year’ is made up of depreciation, amortisation

expenses and audit fees.

Department of Social Services Budget Statements

46

Cash projections for Rent Assistance (a) Cross-Program - Rent Assistance 2020­21 2021­22

Estimated Budget

actual

$'000 $'000

DSS: A New Tax System (Family Assistance)(Administration) Act 1999

Family Tax Benefit 1,986,785 2,056,169

DSS: Social Security (Administration) Act 1999

Age Pension 950,515 974,669

Austudy 45,347 45,700

Carer Payment 139,764 148,428

Disability Support Pension 757,616 771,206

JobSeeker Payment 1,239,134 988,375

Parenting Payment (Partnered) 3,144 2,718

Parenting Payment (Single) 44,675 42,624

Partner Allowance 9 -

Special Benefit 12,064 9,654

Widow Allowance 2,815 206

Youth Allowance 199,345 210,023

DSS: ABSTUDY (Student Assistance Act 1973) 19,893 19,366

Department of Veterans' Affairs: Veterans' Entitlements Act 1986 (b) 25,334 24,126 Total cash projections 5,426,440 5,293,264

(a) Rent Assistance is a supplementary payment included in the calculation of the primary income support payment, Family Tax Benefit or service pension. This table provides cash projections for the Rent Assistance component included in the primary income support payment, Family Tax Benefit or service pension.

(b) Rent Assistance is paid to eligible service pension and income support supplement recipients.

Department of Social Services Budget Statements

47

Table 2.1.3: Performance criteria for Outcome 1

Table 2.1.3 below details the performance criteria for each program associated with Outcome 1. It also summarises how each program is delivered and where 2021­22 Budget measures have created new programs or materially changed existing programs. The 2020-21 performance criteria and associated year-end forecasts are presented against the former outcome structure at Table 2.1.6.

Outcome 1 - A sustainable social security system that incentivises self-reliance and supports people who cannot fully support themselves by providing targeted payments and assistance.

Program 1.1 - Family Assistance - Assist families to take time out of the workforce to bond with their children following birth or adoption and with the costs of their children.

Delivery DSS administers the program as part of the social security system. Payments are made through Services Australia to eligible claimants under the provisions of the family assistance law.

Performance information

Year Performance criteria Targets

2021­22 Extent to which families with lower incomes are supported with the costs of raising children through Family Tax Benefit.

Payment targeted to low income families (67 per cent of support received by families under the Family Tax Benefit lower income free area).

Extent to which separated parents in the child support system are supporting their children.

At least 85 per cent of Family Tax Benefit children of separated parents meet the maintenance action test requirements.

Extent to which parents take Dad and Partner Pay. 95 per cent of eligible Dad and Partner Pay claimants access

payment.

Extent to which parents take Parental Leave Pay. 95 per cent of eligible Parental Leave Pay families access

payment.

Outputs:

 Administered outlays  Number of recipients  Number of children  Payment accuracy

2022­23 and beyond As per 2021­22 As per 2021­22

Purpose A sustainable social security system that incentivises self-reliance and supports people who cannot fully support themselves by providing targeted payments and assistance.

Material changes to Program 1.1 resulting from 2021-22 Budget measures: Nil.

Department of Social Services Budget Statements

48

Table 2.1.3: Performance criteria for Outcome 1 (continued) Program 1.2 - Support for Seniors - To assist eligible senior Australians financially and to encourage them to use their financial resources to support their retirement income.

Delivery DSS administers the program as part of the social security system. Payments are made through Services Australia to eligible claimants under the provisions of social security law.

Performance information

Year Performance criteria Targets

2021­22 Extent to which people over the Age Pension qualification age are supported in their retirement through the Age Pension or other income support.

75 per cent or below of people of Age Pension age are supported by the Age Pension or other income support.

Outputs:

 Administered outlays  Number of recipients  Payment accuracy

2022­23 and beyond As per 2021­22 As per 2021­22

Purpose A sustainable social security system that incentivises self-reliance and supports people who cannot fully support themselves by providing targeted payments and assistance.

Material changes to Program 1.2 resulting from 2021-22 Budget measures: Nil.

Program 1.3 - Financial Support for People with Disability - To financially assist eligible people with disability.

Delivery DSS administers the program as part of the social security system. Payments are made through Services Australia to eligible claimants under the provisions of social security law.

Performance information

Year Performance criteria Targets

2021­22 Extent to which people of working age with a

profound or severe disability are paid Disability Support Pension.

90 per cent of people with a profound or severe disability of working age are supported by the Disability Support Pension.

Outputs:

 Administered outlays  Number of recipients  Payment accuracy

2022­23 and beyond As per 2021­22 As per 2021­22

Purpose A sustainable social security system that incentivises self-reliance and supports people who cannot fully support themselves by providing targeted payments and assistance.

Material changes to Program 1.3 resulting from 2021-22 Budget measures: Nil.

Department of Social Services Budget Statements

49

Table 2.1.3: Performance criteria for Outcome 1 (continued) Program 1.4 - Financial Support for Carers - To financially assist eligible carers of people with disability or a severe medical condition.

Delivery DSS administers the program as part of the social security system. Payments are made through Services Australia to eligible claimants under the provisions of social security law.

Ex-gratia payments to unsuccessful applicants of Carer Payment (Child) (Carer Adjustment Payment) are paid under the provisions of the PGPA Act.

Performance information

Year Performance criteria Targets

2021­22 Extent to which payments are made to, or

with respect to, carers unable to fully support themselves.

70 per cent of primary carers in Australia are supported by Carer Payment and Carer Allowance.

Outputs:

 Administered outlays  Number of recipients  Payment accuracy

2022­23 and beyond As per 2021­22 As per 2021­22

Purpose A sustainable social security system that incentivises self-reliance and supports people who cannot fully support themselves by providing targeted payments and assistance.

Material changes to Program 1.4 resulting from 2021-22 Budget measures: Nil.

Program 1.5 - Working Age Payments - To provide financial assistance to people while they are unable to fully support themselves through work.

Delivery DSS administers the program as part of the social security system.

Payments are made through Services Australia to eligible claimants under the provisions of social security law.

Performance information

Year Performance criteria Targets

2021­22 Extent to which payments are made to, or

with respect to, people unable to fully support themselves.

Changes in recipient numbers align with movements in the unemployment rate.

Outputs:

 Administered outlays  Number of recipients  Payment accuracy

2022­23 and beyond As per 2021­22 As per 2021­22

Purpose A sustainable social security system that incentivises self-reliance and supports people who cannot fully support themselves by providing targeted payments and assistance.

Material changes to Program 1.5 resulting from 2021-22 Budget measures: Nil.

Department of Social Services Budget Statements

50

Table 2.1.3: Performance criteria for Outcome 1 (continued) Program 1.6 - Student Payments - To support eligible students whilst they undertake education and training, so that they can gain employment. To increase access and participation by Indigenous Australian students in secondary and tertiary education and accelerate their educational outcomes.

Delivery DSS administers the program as part of the social security system. Payments and other financial assistance are made through Services Australia to eligible claimants under the provisions of social security and student assistance law.

Performance information

Year Performance criteria Targets

2021­22 Extent to which payment recipients have improved financial self-reliance. The proportion of Austudy, Youth Allowance and ABSTUDY

recipients who are not receiving income support 3/6/12 months after exiting student payments aligns with movements in the unemployment rate.

Outputs:

 Administered outlays  Number of recipients  Payment accuracy

2022­23 and beyond As per 2021­22 As per 2021­22

Purpose A sustainable social security system that incentivises self-reliance and supports people who cannot fully support themselves by providing targeted payments and assistance.

Material changes to Program 1.6 resulting from 2021-22 Budget measures: Nil.

Department of Social Services Budget Statements

51

Table 2.1.3: Performance criteria for Outcome 1 (continued) Program 1.7 - Program Support for Outcome 1 - To provide departmental funding for the annual operating costs of DSS to achieve agency objectives, including providing high quality policy advice and support to the Portfolio Ministers and Assistant Ministers.

Delivery Departmental funding.

Performance information

Year Performance criteria Targets

2021­22 Accuracy of departmental expenditure budget estimates. Budget estimates are accurate (taking into account, to the

extent possible, all government decisions and other circumstances that may have a material effect) and explanations are provided where variances are equivalent to or greater than two per cent between budgeted expenses and Final Budget Outcome.

Timeliness of advice and support provided to Portfolio Ministers and Assistant Ministers by DSS across the four outcomes.

At least 95 per cent of ministerial briefs and correspondence across the four outcomes are provided on time.

2022­23 and beyond As per 2021­22 As per 2021­22

Purpose A sustainable social security system that incentivises self-reliance and supports people who cannot fully support themselves by providing targeted payments and assistance.

Material changes to Program 1.7 resulting from 2021-22 Budget measures: Nil.

Department of Social Services Budget Statements

52

Table 2.1.3: Performance criteria for Outcome 1 (continued) Cross-Program - Rent Assistance - To make payments to income support or family payment recipients to assist with the costs of renting private and community housing.

Delivery DSS administers the program as part of the social security system. Rent Assistance payments are made through Services Australia to eligible claimants under the provisions of the social security law and family assistance law.

Performance information

Year Performance criteria Targets

2021­22 Extent to which income support or family

payment recipients are assisted with the costs of renting private and community housing.

Of the individuals and families renting and receiving Rent Assistance, the proportion experiencing rental stress after receipt of Rent Assistance is at least 25 percentage points lower than it would be without Rent Assistance.

Outputs:

 Number of Commonwealth Rent Assistance income units.

2022­23 and beyond As per 2021­22 As per 2021­22

Purpose A sustainable social security system that incentivises self-reliance and supports people who cannot fully support themselves by providing targeted payments and assistance.

Material changes to Cross-Program - Rent Assistance resulting from 2021-22 Budget measures: Nil.

Department of Social Services Budget Statements

53

Budgeted expenses for former Outcome 1

This table shows how much the entity intends to spend (on an accrual basis) in the 2020-21 financial year on achieving former Outcome 1, broken down by program under the former outcome structure, as well as by Administered and Departmental funding sources.

Table 2.1.4: Budgeted expenses for former Outcome 1

Outcome 1: Social Security

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

Program 1.1 - Family Tax Benefit Administered expenses

Special appropriations

A New Tax System (Family Assistance) (Administration) Act 1999 18,884,914 - - - -

Administered Total 18,884,914 - - - -

Total expenses for Program 1.1 18,884,914 - - - -

Program 1.2 - Child Payments Administered expenses

Special appropriations

Social Security (Administration) Act 1999 3,188 - - - -

A New Tax System (Family Assistance) (Administration) Act 1999 11,083 - - - -

Student Assistance Act 1973 87,060 - - - -

Administered Total 101,331 - - - -

Total expenses for Program 1.2 101,331 - - - -

Program 1.3 - Income Support for Vulnerable People Administered expenses

Special appropriations

Social Security (Administration) Act 1999 210,828 - - - -

Administered Total 210,828 - - - -

Total expenses for Program 1.3 210,828 - - - -

Program 1.4 - Income Support for People in Special Circumstances Administered expenses

Ordinary annual services (Appropriation Bill No. 1) 1,363 - - - -

Administered Total 1,363 - - - -

Total expenses for Program 1.4 1,363 - - - -

Department of Social Services Budget Statements

54

Table 2.1.4: Budgeted expenses for former Outcome 1 (continued)

Outcome 1: Social Security

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

Program 1.5 - Supplementary Payments and Support for Income Support Recipients Administered expenses

Special appropriations

Social Security (Administration) Act 1999 23,152 - - - -

Administered Total 23,152 - - - -

Total expenses for Program 1.5 23,152 - - - -

Program 1.6 - Income Support for Seniors Administered expenses

Special appropriations

Social Security (Administration) Act 1999 52,900,635 - - - -

Administered Total 52,900,635 - - - -

Total expenses for Program 1.6 52,900,635 - - - -

Program 1.7 - Allowances and Concessions for Seniors Administered expenses

Special appropriations

Social Security (Administration) Act 1999 589,969 - - - -

Administered Total 589,969 - - - -

Total expenses for Program 1.7 589,969 - - - -

Program 1.8 - Income Support for People with Disability Administered expenses

Special appropriations

Social Security (Administration) Act 1999 18,372,580 - - - -

Administered Total 18,372,580 - - - -

Total expenses for Program 1.8 18,372,580 - - - -

Program 1.9 - Income Support for Carers Administered expenses

Ordinary annual services (Appropriation Bill No. 1) 2,800 - - - -

Special appropriations

Social Security (Administration) Act 1999 9,884,775 - - - -

Administered Total 9,887,575 - - - -

Total expenses for Program 1.9 9,887,575 - - - -

Department of Social Services Budget Statements

55

Table 2.1.4: Budgeted expenses for former Outcome 1 (continued)

Outcome 1: Social Security

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

Program 1.10 - Working Age Payments Administered expenses

Ordinary annual services (Appropriation Bill No. 1) 26,275 - - - -

Special appropriations

Social Security (Administration) Act 1999 38,774,066 - - - -

Administered Total 38,800,341 - - - -

Total expenses for Program 1.10 38,800,341 - - - -

Program 1.11 - Student Payments Administered expenses

Special appropriations

Social Security (Administration) Act 1999 4,238,962 - - - -

Student Assistance Act 1973 382,222 - - - -

Administered Total 4,621,184 - - - -

Total expenses for Program 1.11 4,621,184 - - - -

Program 1.12 - Program Support for Outcome 1 Departmental expenses

Departmental appropriation 118,143 - - - -

s74 External Revenue (a) 6,538 - - - -

Expenses not requiring appropriation in the Budget year (b) 2,294 - - - -

Departmental Total 126,975 - - - -

Total expenses for Program 1.12 126,975 - - - -

Department of Social Services Budget Statements

56

Table 2.1.4: Budgeted expenses for former Outcome 1 (continued)

Outcome 1: Social Security

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

Outcome 1 Totals by appropriation type Administered expenses

Ordinary annual services (Appropriation Bill No. 1) 30,438 - - - -

Special appropriations 144,363,434 - - - -

Administered Total 144,393,872 - - - -

Departmental expenses

Departmental appropriation 118,143 - - - -

s74 External Revenue (a) 6,538 - - - -

Expenses not requiring appropriation in the Budget year (b) 2,294 - - - -

Departmental Total 126,975 - - - -

Total expenses for Outcome 1 144,520,847 - - - -

Note: Departmental appropriation splits and totals are indicative estimates and may change in the course of the Budget year as Government priorities change. (a) Estimated expenses incurred in relation to receipts retained under section 74 of the PGPA Act. (b) ‘Expenses not requiring appropriation in the Budget year’ is made up of depreciation, amortisation expenses

and audit fees.

Department of Social Services Budget Statements

57

Table 2.1.5: Program component expenses for former Outcome 1 Program 1.1 - Family Tax Benefit

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

1.1.1 - Component 1 (Family Tax Benefit Part A) Special appropriations

A New Tax System (Family Assistance) (Administration) Act 1999 15,097,264 - - - -

Total component 1 expenses 15,097,264 - - - -

1.1.2 - Component 2 (Family Tax Benefit Part B) Special appropriations

A New Tax System (Family Assistance) (Administration) Act 1999 3,787,650 - - - -

Total component 2 expenses 3,787,650 - - - -

Total Program expenses 18,884,914 - - - -

Department of Social Services Budget Statements

58

Table 2.1.5: Program component expenses for former Outcome 1 (continued) Program 1.2 - Child Payments

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

1.2.1 - Component 1 (Single Income Family Supplement) Special appropriations

A New Tax System (Family Assistance) (Administration) Act 1999 (a) 8,650 - - - -

Total component 1 expenses 8,650 - - - -

1.2.2 - Component 2 (Stillborn Baby Payment) Special appropriations

A New Tax System (Family Assistance) (Administration) Act 1999 2,433 - - - -

Total component 2 expenses 2,433 - - - -

1.2.3 - Component 3 (Double Orphan Pension) Special appropriations

Social Security (Administration) Act 1999 3,188 - - - -

Total component 3 expenses 3,188 - - - -

1.2.4 - Component 4 (Assistance for Isolated Children) Special appropriations

Student Assistance Act 1973 87,060 - - - -

Total component 4 expenses 87,060 - - - -

Total Program expenses 101,331 - - - -

(a) The Single Income Family Supplement was closed to new recipients from 1 July 2017. Grandfathering arrangements will permit eligible recipients with entitlements to Single Income Family Supplement at 30 June 2017 to continue to receive this payment as long as they remain eligible.

Department of Social Services Budget Statements

59

Table 2.1.5: Program component expenses for former Outcome 1 (continued) Program 1.3 - Income Support for Vulnerable People

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

1.3.1 - Component 1 (Special Benefit) Special appropriations

Social Security (Administration) Act 1999 210,828 - - - -

Total component 1 expenses 210,828 - - - -

Total Program expenses 210,828 - - - -

Program 1.4 - Income Support for People in Special Circumstances

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

1.4.1 - Component 1 (Payments under Special Circumstances) Annual administered expenses

Ordinary annual services (Appropriation Bill No.1) 1,363 - - - -

Total component 1 expenses 1,363 - - - -

Total Program expenses 1,363 - - - -

Department of Social Services Budget Statements

60

Table 2.1.5: Program component expenses for former Outcome 1 (continued) Program 1.5 - Supplementary Payments and Support for Income Support Recipients

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

1.5.1 - Component 1 (Essential Medical Equipment Payment) Special appropriations

Social Security (Administration) Act 1999 8,407 - - - -

Total component 1 expenses 8,407 - - - -

1.5.2 - Component 2 (Utilities Allowance) Special appropriations

Social Security (Administration) Act 1999 14,745 - - - -

Total component 2 expenses 14,745 - - - -

Total Program expenses 23,152 - - - -

Program 1.6 - Income Support for Seniors

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

1.6.1 - Component 1 (Age Pension) Special appropriations

Social Security (Administration) Act 1999 52,900,635 - - - -

Total component 1 expenses 52,900,635 - - - -

Total Program expenses 52,900,635 - - - -

Department of Social Services Budget Statements

61

Table 2.1.5: Program component expenses for former Outcome 1 (continued) Program 1.7 - Allowances and Concessions for Seniors

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

1.7.1 - Component 1 (Energy Supplement for Commonwealth Seniors Health Card holders) Special appropriations

Social Security (Administration) Act 1999 589,969 - - - -

Total component 1 expenses 589,969 - - - -

Total Program expenses 589,969 - - - -

Program 1.8 - Income Support for People with Disability

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

1.8.1 - Component 1 (Disability Support Pension) Special appropriations

Social Security (Administration) Act 1999 18,335,080 - - - -

Total component 1 expenses 18,335,080 - - - -

1.8.2 - Component 2 (Mobility Allowance) Special appropriations

Social Security (Administration) Act 1999 37,500 - - - -

Total component 2 expenses 37,500 - - - -

Total Program expenses 18,372,580 - - - -

Department of Social Services Budget Statements

62

Table 2.1.5: Program component expenses for former Outcome 1 (continued) Program 1.9 - Income Support for Carers

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

1.9.1 - Component 1 (Ex-Gratia Payments to Unsuccessful Applicants of Carer Payment (Child)) Annual administered expenses

Ordinary annual services (Appropriation Bill No.1) 2,800 - - - -

Total component 1 expenses 2,800 - - - -

1.9.2 - Component 2 (Carer Allowance (Adult)) Special appropriations

Social Security (Administration) Act 1999 1,895,796 - - - -

Total component 2 expenses 1,895,796 - - - -

1.9.3 - Component 3 (Carer Allowance (Child)) Special appropriations

Social Security (Administration) Act 1999 667,312 - - - -

Total component 3 expenses 667,312 - - - -

1.9.4 - Component 4 (Carer Payment) Special appropriations

Social Security (Administration) Act 1999 6,538,321 - - - -

Total component 4 expenses 6,538,321 - - - -

1.9.5 - Component 5 (Carer Supplement) Special appropriations

Social Security (Administration) Act 1999 596,257 - - - -

Total component 5 expenses 596,257 - - - -

1.9.6 - Component 6 (Child Disability Assistance Payment) Special appropriations

Social Security (Administration) Act 1999 187,089 - - - -

Total component 6 expenses 187,089 - - - -

Total Program expenses 9,887,575 - - - -

Department of Social Services Budget Statements

63

Table 2.1.5: Program component expenses for former Outcome 1 (continued) Program 1.10 - Working Age Payments

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

1.10.1 - Component 1 (Compensation and Debt Relief) Annual administered expenses

Ordinary annual services (Appropriation Bill No.1) 198 - - - -

Total component 1 expenses 198 - - - -

1.10.2 - Component 2 (Investment Approach to Welfare - Evaluation) Annual administered expenses

Ordinary annual services (Appropriation Bill No.1) 21,003 - - - -

Total component 2 expenses 21,003 - - - -

1.10.3 - Component 3 (Parenting Payment Partnered) Special appropriations

Social Security (Administration) Act 1999 1,589,619 - - - -

Total component 3 expenses 1,589,619 - - - -

1.10.4 - Component 4 (Parenting Payment Single) Special appropriations

Social Security (Administration) Act 1999 6,141,538 - - - -

Total component 4 expenses 6,141,538 - - - -

1.10.5 - Component 5 (Pensioner Education Supplement) Special appropriations

Social Security (Administration) Act 1999 32,212 - - - -

Total component 5 expenses 32,212 - - - -

1.10.6 - Component 6 (Sickness Allowance) Special appropriations

Social Security (Administration) Act 1999 (a) 33,906 - - - -

Total component 6 expenses 33,906 - - - -

1.10.7 - Component 7 (Widow Allowance) Special appropriations

Social Security (Administration) Act 1999 89,256 - - - -

Total component 7 expenses 89,256 - - - -

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Table 2.1.5: Program component expenses for former Outcome 1 (continued) Program 1.10 - Working Age Payments (continued)

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

1.10.8 - Component 8 (Youth Allowance (Other)) Special appropriations

Social Security (Administration) Act 1999 2,461,210 - - - -

Total component 8 expenses 2,461,210 - - - -

1.10.9 - Component 9 (Partner Allowance) Special appropriations

Social Security (Administration) Act 1999 8,675 - - - -

Total component 9 expenses 8,675 - - - -

1.10.10 - Component 10 (JobSeeker Payment) Special appropriations

Social Security (Administration) Act 1999 28,417,650 - - - -

Total component 10 expenses 28,417,650 - - - -

1.10.11 - Component 11 (Social Impact Investment) Annual administered expenses

Ordinary annual services (Appropriation Bill No.1) 5,074 - - - -

Total component 11 expenses 5,074 - - - -

1.10.12 - Component 12 (Drug Testing Trial - Treatment Fund) Annual administered expenses

Ordinary annual services (Appropriation Bill No.1) - - - - -

Total component 12 expenses - - - - -

Total Program expenses 38,800,341 - - - -

(a) Sickness Allowance closed to new entrants from 20 March 2020 when the new JobSeeker Payment was introduced, and ceased on 20 September 2020. This change is a result of the 2017-18 Budget measure: Working Age Payments Reforms.

Department of Social Services Budget Statements

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Table 2.1.5: Program components of former Outcome 1 Program 1.11 - Student Payments

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

1.11.1 - Component 1 (ABSTUDY - Secondary) Special appropriations

Student Assistance Act 1973 224,731 - - - -

Total component 1 expenses 224,731 - - - -

1.11.2 - Component 2 (ABSTUDY - Tertiary) Special appropriations

Student Assistance Act 1973 155,362 - - - -

Total component 2 expenses 155,362 - - - -

1.11.3 - Component 3 (Austudy) Special appropriations

Social Security (Administration) Act 1999 785,261 - - - -

Total component 3 expenses 785,261 - - - -

1.11.4 - Component 4 (Youth Allowance (student)) Special appropriations

Social Security (Administration) Act 1999 3,343,896 - - - -

Total component 4 expenses 3,343,896 - - - -

1.11.5 - Component 5 (Student Start-up Loan - ABSTUDY) Special appropriations

Student Assistance Act 1973 2,129 - - - -

Total component 5 expenses 2,129 - - - -

1.11.6 - Component 6 (Student Start-up Loan) Special appropriations

Social Security (Administration) Act 1999 109,805 - - - -

Total component 6 expenses 109,805 - - - -

Total Program expenses 4,621,184 - - - -

Department of Social Services Budget Statements

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Table 2.1.5: Program components of former Outcome 1 Program 1.12 - Program Support for Outcome 1

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

1.12.1 - Component 1 (Departmental DSS - Outcome 1) Annual departmental expenses

Departmental appropriation 118,143 - - - -

s74 External Revenue (a) 6,538 - - - -

Expenses not requiring appropriation in the Budget year (b) 2,294 - - - -

Total component 1 expenses 126,975 - - - -

Total Program expenses 126,975 - - - -

Note: Departmental appropriation items and totals by Outcome are indicative estimates and may change in the course of the Budget year as Government priorities change. (a) Estimated expenses incurred in relation to receipts retained under section 74 of the PGPA Act. (b) ‘Expenses not requiring appropriation in the Budget year’ is made up of depreciation, amortisation

expenses and audit fees.

Department of Social Services Budget Statements

67

Table 2.1.6: Performance criteria for former Outcome 1

Table 2.1.6 below details the performance criteria for 2020­21 for each program associated with the former Outcome 1.

Program 1.1 - Family Tax Benefit - To make payments to assist low and medium income families with the direct and indirect costs of raising dependent children.

Performance information

Year Performance criteria Actual Achievement/Targets

2020­21 Extent to which families with lower incomes are supported with the costs of raising children through Family Tax Benefit.

Payment targeted to low income families (67 per cent of support received by families under the Family Tax Benefit lower income free area).

Year-end forecast: On track

Extent to which separated parents in the child support system are supporting their children.

At least 85 per cent of Family Tax Benefit children of separated parents meet the maintenance action test requirements.

Year-end forecast: On track

Outputs:

 Administered outlays  Number of recipients  Number of children  Payment accuracy

Results of the outputs will be reported in the 2020-21 Annual Performance Statement.

Program 1.2 - Child Payments - To make payments to families in certain circumstances to assist with the costs of children.

Performance information

Year Performance criteria Actual Achievement/Targets

2020­21 Proportion of stillbirths for which the Stillborn Baby Payment or Parental Leave Pay is paid.

100 per cent of eligible families receive assistance through Stillborn Baby Payment or Parental Leave Pay.

Year-end forecast: On track

Outputs:

 Administered outlays  Number of recipients  Number of children

Results of the outputs will be reported in the 2020-21 Annual Performance Statement.

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Table 2.1.6: Performance criteria for former Outcome 1 (continued) Program 1.3 - Income Support for Vulnerable People - To make payments to financially assist eligible people in severe financial hardship who do not have any other means of support.

Performance information

Year Performance criteria Actual Achievement/Targets

2020­21 Extent to which payments are made to

recipients who are unable to fully support themselves or access another payment.

The average duration of recipients on Special Benefit remains below 130 weeks.

Year-end forecast: On track

Outputs:

 Administered outlays  Number of recipients  Payment accuracy

Results of the outputs will be reported in the 2020-21 Annual Performance Statement.

Program 1.4 - Income Support for People in Special Circumstances - To make payments to financially assist eligible people in severe financial hardship who do not have any other means of support. To make payments to Australians in circumstances beyond their control to support them in overcoming those circumstances and maintaining their financial wellbeing.

Performance information

Year Performance criteria Actual Achievement/Targets

2020­21 Agreements are in place (where relevant) with providers to ensure Payments under Special Circumstances are made in accordance with relevant legislation, policy, guidelines and contractual arrangements.

100 per cent of payments are made in accordance with the individual agreements.

Year-end forecast: On track

Outputs:

 Administered outlays  Number of recipients

Results of the outputs will be reported in the 2020-21 Annual Performance Statement.

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Table 2.1.6: Performance criteria for former Outcome 1 (continued) Program 1.5 - Supplementary Payments and Support for Income Support Recipients - To make payments and subsidise services to certain income support recipients and low income households to assist them financially and to help them continue to participate economically and socially.

Performance information

Year Performance criteria Actual Achievement/Targets

2020­21 Extent to which payments are made to, or

with respect to, people unable to fully support themselves.

Changes in Utilities Allowance recipient numbers align with movements in the total number of people receiving Partner Allowance, Widow Allowance and Disability Support Pension (who are younger than 21 with no dependent children).

Year-end forecast: On track

Outputs:

 Administered outlays  Number of recipients

Results of the outputs will be reported in the 2020-21 Annual Performance Statement.

Program 1.6 - Income Support for Seniors - To make payments to senior Australians to assist them financially in a manner that encourages them to productively manage resources and life transitions.

Performance information

Year Performance criteria Actual Achievement/Targets

2020­21 Extent to which people over the Age Pension qualification age are supported in their retirement through the Age Pension or other income support.

75 per cent or below of people of Age Pension age are supported by the Age Pension or other income support.

Year-end forecast: On track

Outputs:

 Administered outlays  Number of recipients  Payment accuracy

Results of the outputs will be reported in the 2020-21 Annual Performance Statement.

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Table 2.1.6: Performance criteria for former Outcome 1 (continued) Program 1.7 - Allowances and Concessions for Seniors - To make payments and provide services to senior Australians to assist with household expenses, enabling them to maintain their standard of living.

Performance information

Year Performance criteria Actual Achievement/Targets

2020­21 To provide financial support to eligible senior Australians to assist with their household expenses.

100 per cent of eligible Commonwealth Health Card holders receive the Energy Supplement each year.

Year-end forecast: On track

Outputs:

 Administered outlays  Number of recipients

Results of the outputs will be reported in the 2020-21 Annual Performance Statement.

Program 1.8 - Income Support for People with Disability - To make payments to eligible people with disability who are unable to support themselves to achieve financial independence.

Performance information

Year Performance criteria Actual Achievement/Targets

2020­21 Extent to which people of working age with a

profound or severe disability are paid Disability Support Pension.

90 per cent of people with a profound or severe disability of working age are supported by the Disability Support Pension.

Year-end forecast: On track

Outputs:

 Administered outlays  Number of recipients  Payment accuracy

Results of the outputs will be reported in the 2020-21 Annual Performance Statement.

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Table 2.1.6: Performance criteria for former Outcome 1 (continued) Program 1.9 - Income Support for Carers - To make payments and allowances to financially assist eligible carers of people with disability or a severe medical condition.

Performance information

Year Performance criteria Actual Achievement/Targets

2020­21 Extent to which payments are made to, or

with respect to, carers unable to fully support themselves.

70 per cent of primary carers in Australia are supported by Carer Payment and Carer Allowance.

Year-end forecast: On track

Outputs:

 Administered outlays  Number of recipients  Payment accuracy

Results of the outputs will be reported in the 2020-21 Annual Performance Statement.

Program 1.10 - Working Age Payments - To assist people who are temporarily unable to support themselves through work or have a limited capacity to work due to disability or caring responsibilities for young children.

Performance information

Year Performance criteria Actual Achievement/Targets

2020­21 Extent to which payments are made to, or

with respect to, people unable to fully support themselves.

Changes in recipient numbers align with movements in the unemployment rate.

Year-end forecast: On track

Outputs:

 Administered outlays  Number of recipients  Payment accuracy

Results of the outputs will be reported in the 2020-21 Annual Performance Statement.

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Table 2.1.6: Performance criteria for former Outcome 1 (continued) Program 1.11 - Student Payments - To achieve growth in skills, qualifications and productivity through providing income support and other financial assistance to students to assist them to undertake further education and training. To increase access and participation by Indigenous Australian students in school education, vocational education and training and higher education and accelerate their educational outcomes.

Performance information

Year Performance criteria Actual Achievement/Targets

2020­21 Extent to which payment recipients have improved financial self-reliance. The proportion of Austudy, Youth Allowance and ABSTUDY

recipients who are not receiving income support 3/6/12 months after exiting student payments aligns with movements in the unemployment rate.

Year-end forecast: On track

Outputs:

 Administered outlays  Number of recipients  Payment accuracy

Results of the outputs will be reported in the 2020-21 Annual Performance Statement.

Program 1.12 - Program Support for Outcome 1 - To provide departmental funding for the annual operating costs of DSS to achieve agency objectives.

Performance information

Year Performance criteria Actual Achievement/Targets

2020­21 Cross-Outcome departmental expenditure. Budget estimates are accurate (taking into account, to the extent possible, all government decisions and other circumstances that may have a material effect) and explanations are provided where variances are equivalent to or greater than two per cent between budgeted expenses and Final Budget Outcome for all DSS Outcomes.

Year-end forecast: On track

Timeliness of advice and support provided to Portfolio Ministers and Assistant Ministers by DSS across the four outcomes.

At least 95 per cent of ministerial briefs and correspondence across the four outcomes are provided on time.

Year-end forecast: Partially on track

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Table 2.1.6: Performance criteria for former Outcome 1 (continued) Cross-Program - Rent Assistance - To make payments to low and moderate income Australians receiving income support or Family Tax Benefit Part A to assist with the costs of renting private and community housing.

Performance information

Year Performance criteria Actual Achievement/Targets

2020­21 Extent to which income support or family

payment recipients are assisted with the costs of renting private and community housing.

Of the individuals and families renting and receiving Rent Assistance, the proportion experiencing rental stress after receipt of Rent Assistance is at least 25 percentage points lower than it would be without Rent Assistance.

Year-end forecast: On track

Output:

 Number of Commonwealth Rent Assistance income units

Results of the output will be reported in the 2020-21 Annual Performance Statement.

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2.2 Budgeted expenses and performance for Outcome 2

Outcome 2: Families and Communities

Contribute to stronger and more resilient individuals, children, families and communities by providing targeted supports.

Linked programs Attorney-General’s Department

Programs

 Program 1.1 - Attorney-General’s Department Operating Expenses - Civil Justice and Legal Services

 Program 1.4 - Justice Services

 Program 1.5 - Family Relationships

Contribution to Outcome 2 made by linked programs

The Attorney-General’s Department has policy responsibility for improving access to justice for Indigenous people and for family matters, including Family Law Services. These linked programs provide payments for services to support this responsibility, and are administered by DSS under this Outcome.

Department of Health

Program

 Program 1.1 - Mental Health

Contribution to Outcome 2 made by linked program

The Department of Health has policy responsibility for Medicare Benefits Schedule items in relation to mental health.

Services Australia

Program

 Program 1.1 - Services to the Community - Social Security and Welfare

Contribution to Outcome 2 made by linked program

The administrative aspects of Income Management and Cashless Debit Card and payments under the Transition to Independent Living Allowance that falls under this Outcome are delivered by Services Australia through the above linked program.

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Linked programs (continued) National Indigenous Australians Agency

Programs

 Program 1.2 - Indigenous Advancement - Children and Schooling

 Program 1.3 - Indigenous Advancement - Safety and Wellbeing

 Program 1.5 - Indigenous Advancement - Remote Australia Strategies

Contribution to Outcome 2 made by linked programs

These linked programs support Government efforts to ensure Aboriginal and Torres Strait Islander children receive a healthy and safe start to life; and families and communities can access responsive, connected and fit-for-purpose services. These linked programs also contribute to this Outcome by supporting remote strategic investments.

The Treasury

Program

 Program 1.9 - National Partnership Payments to the States

Contribution to Outcome 2 made by linked program

The Treasury, on behalf of DSS, makes National Partnership payments to the states for Social Impact Investment and other agreements.

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Budgeted expenses for Outcome 2

This table shows how much the entity intends to spend (on an accrual basis) on achieving the outcome, broken down by program, as well as by Administered and Departmental funding sources. The ‘2020-21 Estimated actual’ figures are presented against the former outcome structure at Tables 2.2.4 and 2.2.5.

Table 2.2.1: Budgeted expenses for Outcome 2

Outcome 2: Families and Communities

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

Program 2.1 - Families and Communities Administered expenses

Ordinary annual services (Appropriation Bill No.1) - 922,927 810,564 709,560 694,172

Special appropriations

Social Security (Administration) Act 1999 - 8 - - -

National Redress Scheme for Institutional Child Sexual Abuse Act 2018 - 361,124 362,674 378,339 381,684

Special accounts

Special account to support the National Plan to Reduce Violence against Women and their Children - 8,965 - - -

Administered Total - 1,293,024 1,173,238 1,087,899 1,075,856

Total expenses for Program 2.1 - 1,293,024 1,173,238 1,087,899 1,075,856

Program 2.2 - Program Support for Outcome 2 Departmental expenses

Departmental appropriation - 238,225 221,729 179,965 179,833

s74 External Revenue (a) - 10,009 10,009 10,009 10,009

Expenses not requiring appropriation in the Budget year (b) - 3,702 3,177 3,106 2,997

Departmental Total - 251,936 234,915 193,080 192,839

Total expenses for Program 2.2 - 251,936 234,915 193,080 192,839

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Table 2.2.1: Budgeted expenses for Outcome 2 (continued)

Outcome 2: Families and Communities

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

Outcome 2 Totals by appropriation type Administered expenses

Ordinary annual services (Appropriation Bill No.1) - 922,927 810,564 709,560 694,172

Special appropriations - 361,132 362,674 378,339 381,684

Special accounts - 8,965 - - -

Administered Total - 1,293,024 1,173,238 1,087,899 1,075,856

Departmental expenses

Departmental appropriation - 238,225 221,729 179,965 179,833

s74 External Revenue (a) - 10,009 10,009 10,009 10,009

Expenses not requiring appropriation in the Budget year (b) - 3,702 3,177 3,106 2,997

Departmental Total - 251,936 234,915 193,080 192,839

Total expenses for Outcome 2 - 1,544,960 1,408,153 1,280,979 1,268,695

Movement of administered funds between years (c)

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

Outcome 2:

Program 2.1 - Families and Communities (d) (74,200) 72,300 - - 500

Total movement of administered funds (74,200) 72,300 - - 500

Note: Departmental appropriation splits and totals are indicative estimates and may change in the course of the Budget year as Government priorities change. (a) Estimated expenses incurred in relation to receipts retained under section 74 of the PGPA Act. (b) ‘Expenses not requiring appropriation in the Budget year’ is made up of depreciation, amortisation

expenses and audit fees. (c) Figures displayed as a negative (-) represent a decrease in funds and a positive (+) represent an increase in funds. (d) Includes funds transferred from 2020-21 to 2025-26.

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Table 2.2.2: Program component expenses for Outcome 2 Program 2.1 - Families and Communities

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

2.1.1 - Component 1 (Families and Children) Annual administered expenses

Ordinary annual services (Appropriation Bill No.1) - 379,455 381,210 387,028 367,107

Total component 1 expenses - 379,455 381,210 387,028 367,107

2.1.2 - Component 2 (Family Safety) Annual administered expenses

Ordinary annual services (Appropriation Bill No.1) - 211,426 183,571 90,233 105,035

Total component 2 expenses - 211,426 183,571 90,233 105,035

2.1.3 - Component 3 (Protecting Australia's Children) Annual administered expenses

Ordinary annual services (Appropriation Bill No.1) - 13,491 8,233 8,249 8,264

Total component 3 expenses - 13,491 8,233 8,249 8,264

2.1.4 - Component 4 (Sector Representation) Annual administered expenses

Ordinary annual services (Appropriation Bill No.1) - 2,886 2,903 2,915 2,703

Total component 4 expenses - 2,886 2,903 2,915 2,703

2.1.5 - Component 5 (Financial Wellbeing and Capability) Annual administered expenses

Ordinary annual services (Appropriation Bill No.1) - 217,857 158,871 151,868 148,595

Total component 5 expenses - 217,857 158,871 151,868 148,595

2.1.6 - Component 6 (Volunteering and Community Connectedness) Annual administered expenses

Ordinary annual services (Appropriation Bill No.1) - 79,481 61,948 61,806 56,669

Total component 6 expenses - 79,481 61,948 61,806 56,669

2.1.7 - Component 7 (National Redress Scheme for Survivors of Institutional Child Sexual Abuse - Redress payment) Special appropriations

National Redress Scheme for Institutional Child Sexual Abuse Act 2018 - 355,383 356,749 372,158 375,447

Total component 7 expenses - 355,383 356,749 372,158 375,447

Department of Social Services Budget Statements

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Table 2.2.2: Program component expenses for Outcome 2 (continued) Program 2.1 - Families and Communities (continued)

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

2.1.8 - Component 8 (National Redress Scheme for Survivors of Institutional Child Sexual Abuse - Psychological Support payment) Special appropriations

National Redress Scheme for Institutional Child Sexual Abuse Act 2018 - 5,741 5,925 6,181 6,237

Total component 8 expenses - 5,741 5,925 6,181 6,237

2.1.9 - Component 9 (Special account to support the National Plan to Reduce Violence against Women and their Children) Special Account expenses

Special account to support the National Plan to Reduce Violence against Women and their Children - 8,965 - - -

Total component 9 expenses - 8,965 - - -

2.1.10 - Component 10 (Transition to Independent Living Allowance) Annual administered expenses

Ordinary annual services (Appropriation Bill No.1) - 3,512 3,512 3,512 3,512

Total component 10 expenses - 3,512 3,512 3,512 3,512

2.1.11 - Component 11 (Social Impact Investing Initiatives) Annual administered expenses

Ordinary annual services (Appropriation Bill No.1) - 14,819 10,316 3,949 2,287

Total component 11 expenses - 14,819 10,316 3,949 2,287

2.1.12 - Component 12 (Income Management Balancing Appropriation) Special appropriations

Social Security (Administration) Act 1999 - 8 - - -

Total component 12 expenses - 8 - - -

Total Program expenses - 1,293,024 1,173,238 1,087,899 1,075,856

Department of Social Services Budget Statements

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Table 2.2.2: Program component expenses for Outcome 2 (continued) Program 2.2 - Program Support for Outcome 2

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

2.2.1 - Component 1 (Departmental DSS - Outcome 2) Annual departmental expenses

Departmental appropriation - 238,225 221,729 179,965 179,833

s74 external revenue (a) - 10,009 10,009 10,009 10,009

Expenses not requiring appropriation in the Budget year (b) - 3,702 3,177 3,106 2,997

Total component 1 expenses - 251,936 234,915 193,080 192,839

Total Program expenses - 251,936 234,915 193,080 192,839

Note: Departmental appropriation items and totals by Outcome are indicative estimates and may change in the course of the Budget year as Government priorities change. (a) Estimated expenses incurred in relation to receipts retained under section 74 of the PGPA Act. (b) ‘Expenses not requiring appropriation in the Budget year’ is made up of depreciation, amortisation

expenses and audit fees.

Department of Social Services Budget Statements

81

Table 2.2.3: Performance criteria for Outcome 2

Table 2.2.3 below details the performance criteria for each program associated with Outcome 2. It also summarises how each program is delivered and where 2021­22 Budget measures have created new programs or materially changed existing programs. The 2020-21 performance criteria and associated year-end forecasts are presented against the former outcome structure at Table 2.2.6.

Outcome 2 - Contribute to stronger and more resilient individuals, children, families and communities by providing targeted supports.

Program 2.1 - Families and Communities - To strengthen relationships, support families, improve wellbeing of children and young people, reduce the cost of family breakdown, and strengthen family and community functioning.

Delivery Assist organisations through a program of grants, procurements and subsidies targeting families, children, young people, volunteers and other individuals with special circumstances.

Performance information

Year Performance criteria Targets

2021­22 Extent to which individuals have improved individual and family functioning. At least 75 per cent of clients in reporting services have improved

family functioning.

Funded organisations' members are satisfied with the support offered to them by these funded organisations.

90 per cent of funded organisations’ members are satisfied with the support offered to them by these funded organisations.

Extent of contribution to a reduction in violence through successful implementation of the National Plan to Reduce Violence against Women and their Children 2010-2022.

Successful implementation of departmental actions to contribute towards a reduction in women experiencing family, domestic and sexual violence and a reduction in attitudes supportive of violence.

Extent of departmental leadership towards reducing child abuse and neglect. Successful implementation of departmental actions in the

National Framework for Protecting Australia’s Children 2021-2031, guided by an agreed implementation plan. (a)

Extent to which individuals and families can navigate through financial crisis, build financial resilience and reduce vulnerability to financial shock.

 At least a 20 per cent reduction in the number of people with multiple requests for emergency relief.

 At least 70 per cent of people report an improvement in their financial wellbeing following engagement with a funded service.

(a) The agreed implementation plan is expected to be created and endorsed by December 2021.

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Table 2.2.3: Performance criteria for Outcome 2 (continued) Program 2.1 - Families and Communities - To strengthen relationships, support families, improve wellbeing of children and young people, reduce the cost of family breakdown, and strengthen family and community functioning.

Year Performance criteria Targets

2021­22 Extent to which participants are satisfied with the support received through the Be Connected program to develop their digital skills, confidence and online safety.

At least 85 per cent of participants report satisfaction with the quality of the Be Connected program supports.

Extent to which participants (Seniors Connected) are satisfied with the support received through FriendLine to help address loneliness and social isolation.

At least 80 per cent of participants report satisfaction with the quality of FriendLine support.

Extent to which volunteer grant recipients are satisfied with the Volunteer Grants program.

80 per cent of surveyed grant recipients considered the grants assisted in meeting their objective.

Timely finalisation of National Redress Scheme applications and offers made to survivors.

Over the most recent calendar year at least 80 per cent of applications lodged that name institutions that participate in the National Redress Scheme and are able to be progressed, have a decision communicated to the applicant within six months of being received by the National Redress Scheme.

Maximise engagement of institutions with the National Redress Scheme. Engagement of newly named institutions continues, and current

participation is maintained, with institutions on board to cover 90 per cent of applications received.

Extent to which the Cashless Debit Card supports a reduction in social harm in communities.

Cashless Debit Card program data demonstrates improvement in social outcomes through analysis of card spending and use.

Extent to which the Cashless Debit Card is used in responsible and meaningful ways and not used on products and activities that contribute to social harm.

95 per cent of Cashless Debit Card participants have activated their card and are using their card to purchase non-restricted items.

Department of Social Services Budget Statements

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Table 2.2.3: Performance criteria for Outcome 2 (continued) Program 2.1 - Families and Communities - To strengthen relationships, support families, improve wellbeing of children and young people, reduce the cost of family breakdown, and strengthen family and community functioning.

Year Performance criteria Targets

2021­22 Outputs:

 Administered outlays  Number of individuals assisted  Number of National Redress Scheme recipients  Number of National Redress Scheme applications received  Number of institutions that have joined the National Redress Scheme  Number of individuals engaged with Income Management and Cashless

Debit Card  Number of organisations contracted or receiving grant funding to deliver services  Percentage of assisted individuals from priority groups

2022­23 and beyond As per 2021­22 As per 2021­22

Purpose Contribute to stronger and more resilient individuals, children, families and communities by providing targeted supports.

Material changes to Program 2.1 resulting from 2021-22 Budget measures: Nil.

Department of Social Services Budget Statements

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Table 2.2.3: Performance criteria for Outcome 2 (continued) Program 2.2 - Program Support for Outcome 2 - To provide departmental funding for the annual operating costs of DSS to achieve agency objectives, including providing high quality policy advice and support to the Portfolio Ministers and Assistant Ministers.

Delivery Departmental funding.

Performance information

Year Performance criteria Targets

2021­22

Accuracy of departmental expenditure budget estimates.

Budget estimates are accurate (taking into account, to the extent possible, all government decisions and other circumstances that may have a material effect) and explanations are provided where variances are equivalent to or greater than two per cent between budgeted expenses and Final Budget Outcome.

Timeliness of advice and support provided to Portfolio Ministers and Assistant Ministers by DSS across the four outcomes.

At least 95 per cent of ministerial briefs and correspondence across the four outcomes are provided on time.

2022­23 and beyond As per 2021­22 As per 2021­22

Purpose Contribute to stronger and more resilient individuals, families and communities by providing targeted services and initiatives.

Material changes to Program 2.2 resulting from 2021-22 Budget measures: Nil.

Department of Social Services Budget Statements

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Budgeted expenses for former Outcome 2

This table shows how much the entity intends to spend (on an accrual basis) in the 2020-21 financial year on achieving former Outcome 2, broken down by program under the former outcome structure, as well as by Administered and Departmental funding sources.

Table 2.2.4: Budgeted expenses for former Outcome 2

Outcome 2: Families and Communities

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

Program 2.1 - Families and Communities Administered expenses

Ordinary annual services (Appropriation Bill No.1) 784,120 - - - -

Special appropriations

Social Security (Administration) Act 1999 8 - - - -

National Redress Scheme for Institutional Child Sexual Abuse Act 2018 324,742 - - - -

Special accounts

Other Services - Services for Other Entities and Trust Moneys 14,692 - - - -

Administered Total 1,123,562 - - - -

Total expenses for Program 2.1 1,123,562 - - - -

Program 2.2 - Paid Parental Leave Administered expenses

Special appropriations

Paid Parental Leave Act 2010 2,260,710 - - - -

Administered Total 2,260,710 - - - -

Total expenses for Program 2.2 2,260,710 - - - -

Program 2.3 - Social and Community Services Administered expenses

Special accounts

Social and Community Services Pay Equity Special Account 547,108 - - - -

Administered Total 547,108 - - - -

Total expenses for Program 2.3 547,108 - - - -

Department of Social Services Budget Statements

86

Table 2.2.4: Budgeted expenses for former Outcome 2 (continued)

Outcome 2: Families and Communities

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

Program 2.4 - Program Support for Outcome 2 Departmental expenses

Departmental appropriation 193,248 - - - -

s74 External Revenue (a) 10,812 - - - -

Expenses not requiring appropriation in the Budget year (b) 3,795 - - - -

Departmental Total 207,855 - - - -

Total expenses for Program 2.4 207,855 - - - -

Outcome 2 Totals by appropriation type Administered expenses

Ordinary annual services (Appropriation Bill No.1) 784,120 - - - -

Special appropriations 2,585,460 - - - -

Special accounts 561,800 - - - -

Administered Total 3,931,380 - - - -

Departmental expenses

Departmental appropriation 193,248 - - - -

s74 External Revenue (a) 10,812 - - - -

Expenses not requiring appropriation in the Budget year (b) 3,795 - - - -

Departmental Total 207,855 - - - -

Total expenses for Outcome 2 4,139,235 - - - -

Note: Departmental appropriation splits and totals are indicative estimates and may change in the course of the Budget year as Government priorities change. (a) Estimated expenses incurred in relation to receipts retained under section 74 of the PGPA Act. (b) ‘Expenses not requiring appropriation in the Budget year’ is made up of depreciation, amortisation

expenses and audit fees.

Department of Social Services Budget Statements

87

Table 2.2.5: Program component expenses for former Outcome 2 Program 2.1 - Families and Communities

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

2.1.1 - Component 1 (Civil Society) Annual administered expenses

Ordinary annual services (Appropriation Bill No.1) 1,126 - - - -

Total component 1 expenses 1,126 - - - -

2.1.2 - Component 2 (Families and Children) Annual administered expenses

Ordinary annual services (Appropriation Bill No.1) 296,168 - - - -

Total component 2 expenses 296,168 - - - -

2.1.3 - Component 3 (Families and Communities Services Improvement) Annual administered expenses

Ordinary annual services (Appropriation Bill No.1) 2,667 - - - -

Total component 3 expenses 2,667 - - - -

2.1.4 - Component 4 (Financial Wellbeing and Capability) Annual administered expenses

Ordinary annual services (Appropriation Bill No.1) 281,434 - - - -

Total component 4 expenses 281,434 - - - -

2.1.5 - Component 5 (National Initiatives) Annual administered expenses

Ordinary annual services (Appropriation Bill No.1) 135,634 - - - -

Total component 5 expenses 135,634 - - - -

2.1.6 - Component 6 (Strong and Resilient Communities) Annual administered expenses

Ordinary annual services (Appropriation Bill No.1) 55,414 - - - -

Total component 6 expenses 55,414 - - - -

Department of Social Services Budget Statements

88

Table 2.2.5: Program component expenses for former Outcome 2 (continued) Program 2.1 - Families and Communities (continued)

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

2.1.7 - Component 7 (Transition to Independent Living Allowance) Annual administered expenses

Ordinary annual services (Appropriation Bill No.1) 2,636 - - - -

Total component 7 expenses 2,636 - - - -

2.1.8 - Component 8 (Income Management Balancing Appropriation) Special appropriations

Social Security (Administration) Act 1999 8 - - - -

Total component 8 expenses 8 - - - -

2.1.9 - Component 9 (Other Services - Services for Other Entities and Trust Moneys) Special Account expenses

Other Services - Services for Other Entities and Trust Moneys 14,692 - - - -

Total component 9 expenses 14,692 - - - -

2.1.10 - Component 10 (National Redress Scheme for Institutional Child Sexual Abuse - Redress payment) Special appropriations

National Redress Scheme for Institutional Child Sexual Abuse Act 2018 319,342 - - - -

Total component 10 expenses 319,342 - - - -

2.1.11 - Component 11 (National Redress Scheme for Institutional Child Sexual Abuse - Psychological Support payment) Special appropriations

National Redress Scheme for Institutional Child Sexual Abuse Act 2018 5,400 - - - -

Total component 11 expenses 5,400 - - - -

2.1.12 - Component 12 (Volunteer Management) Annual administered expenses

Ordinary annual services (Appropriation Bill No.1) 9,041 - - - -

Total component 12 expenses 9,041 - - - -

2.1.13 - Component 13 (Volunteer Grants) Annual administered expenses

Ordinary annual services (Appropriation Bill No.1) - - - - -

Total component 13 expenses - - - - -

Total Program expenses 1,123,562 - - - -

Department of Social Services Budget Statements

89

Table 2.2.5: Program component expenses for former Outcome 2 (continued) Program 2.2 - Paid Parental Leave

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

2.2.1 - Component 1 (Dad and Partner Pay) Special appropriations

Paid Parental Leave Act 2010 129,716 - - - -

Total component 1 expenses 129,716 - - - -

2.2.2 - Component 2 (Parental Leave Pay) Special appropriations

Paid Parental Leave Act 2010 2,130,994 - - - -

Total component 2 expenses 2,130,994 - - - -

Total Program expenses 2,260,710 - - - -

Program 2.3 - Social and Community Services

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

2.3.1 - Component 1 (Social and Community Services Pay Equity Special Account) Special account expenses

Social and Community Services Pay Equity Special Account (a) 547,108 - - - -

Total component 1 expenses 547,108 - - - -

Total Program expenses 547,108 - - - -

(a) The funding for the Social and Community Services Pay Equity Special Account is directly appropriated through the Social and Community Services Pay Equity Special Account Act 2012. This Act ceases to have effect on 30 June 2021.

Program 2.4 - Program Support for Outcome 2

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

2.4.1 - Component 1 (Departmental DSS - Outcome 2) Annual departmental expenses

Departmental appropriation 193,248 - - - -

s74 external revenue (a) 10,812 - - - -

Expenses not requiring appropriation in the Budget year (b) 3,795 - - - -

Total component 1 expenses 207,855 - - - -

Total Program expenses 207,855 - - - -

Note: Departmental appropriation items and totals by Outcome are indicative estimates and may change in the course of the Budget year as Government priorities change. (a) Estimated expenses incurred in relation to receipts retained under section 74 of the PGPA Act. (b) ‘Expenses not requiring appropriation in the Budget year’ is made up of depreciation, amortisation

expenses and audit fees.

Department of Social Services Budget Statements

90

Table 2.2.6: Performance criteria for former Outcome 2

Table 2.2.6 below details the performance criteria for 2020­21 for each program associated with the former Outcome 2.

Program 2.1 - Families and Communities - To strengthen relationships, support families, improve wellbeing of children and young people, reduce the cost of family breakdown, and strengthen family and community functioning.

Performance information

Year Performance criteria Actual Achievement/Targets

2020­21

Extent to which individuals have improved individual and family functioning. At least 75 per cent of clients in reporting services have improved

family functioning.

Year-end forecast: Not on track

Extent to which Families and Communities Service Improvement organisations support and drive continuous improvement of member organisations.

At least 90 per cent of members are satisfied with support received from funded service providers.

Year-end forecast: Data not available during mid-year

Extent of contribution to a reduction in violence through successful implementation of the National Plan to Reduce Violence against Women and their Children 2010-2022.

Successful implementation of departmental actions to contribute towards a reduction in women experiencing family, domestic and sexual violence and a reduction in attitudes supportive of violence.

Year-end forecast: Partially on track

Extent of contribution to creating and implementing a national children's strategy and related initiatives.

A new children's strategy is approved/adopted by Commonwealth, State and Territory First Ministers, by June 2021.

Year-end forecast: Partially on track

Extent to which individuals and families can navigate through financial crisis, build financial resilience and reduce vulnerability to financial shock.

 At least a 20 per cent reduction in the number of people with multiple requests for emergency relief.

Year-end forecast: On track

 At least 70 per cent of people report an improvement in their financial wellbeing following engagement with a funded service.

Year-end forecast: On track

Department of Social Services Budget Statements

91

Table 2.2.6: Performance criteria for former Outcome 2 (continued) Program 2.1 - Families and Communities - To strengthen relationships, support families, improve wellbeing of children and young people, reduce the cost of family breakdown, and strengthen family and community functioning.

Year Performance criteria Actual Achievement/Targets

2020­21

Extent to which volunteer grant recipients are satisfied with the program. 80 per cent of surveyed grant recipients considered the grants

assisted in meeting their objective.

Year-end forecast: Data not available during mid-year

Extent to which participants are satisfied with the support received through the Be Connected program to develop their digital skills, confidence and online safety.

At least 85 per cent of participants report satisfaction with the quality of the Be Connected program supports.

Year-end forecast: On track

Extent to which participants (Seniors Connected) are satisfied with the support received through FriendLine to help address loneliness and social isolation.

At least 80 per cent of participants report satisfaction with the quality of FriendLine support.

Year-end forecast: On track

Extent to which the Cashless Debit Card supports a reduction in social harm in communities.

Evaluation results show improvements in social outcomes.

Year-end forecast: On track

Extent to which participants are using their Cashless Debit Card to direct income support payments to essential goods and services, including to support the wellbeing of the participant.

95 per cent of Cashless Debit Card participants have activated their card and are using their card to purchase non-restricted items.

Year-end forecast: On track

Timely finalisation of National Redress Scheme applications and offers made to survivors.

 At least 80 per cent of applications that name institutions that participate in the National Redress Scheme have a decision communicated to the applicant within six months of being received by the National Redress Scheme.

Year-end forecast: Not on track

 In the prior six-month period at least 80 per cent of applications lodged in that period that name institutions that participate in the National Redress Scheme have a decision communicated to the applicant within six months of being received by the National Redress Scheme.

Year-end forecast: Not on track

Department of Social Services Budget Statements

92

Table 2.2.6: Performance criteria for former Outcome 2 (continued) Program 2.1 - Families and Communities - To strengthen relationships, support families, improve wellbeing of children and young people, reduce the cost of family breakdown, and strengthen family and community functioning.

Year Performance criteria Actual Achievement/Targets

2020­21

Maximise engagement of institutions with the National Redress Scheme. Engagement of newly named institutions continues, and current

participation is maintained, with institutions on board to cover 90 per cent of applications received.

Year-end forecast: On track

Outputs:

 Administered outlays  Number of individuals assisted  Number of National Redress Scheme recipients  Number of National Redress Scheme applications received  Number of institutions that have joined the National Redress Scheme  Number of individuals engaged with Income Management and Cashless

Debit Card  Number of organisations contracted or receiving grant funding to deliver services  Percentage of assisted individuals from priority groups

Results of the outputs will be reported in the 2020-21 Annual Performance Statement.

Program 2.2 - Paid Parental Leave - To provide financial support to parents to help them take time off work following the birth or adoption of a child.

Performance information

Year Performance criteria Actual Achievement/Targets

2020­21

Extent to which parents take Parental Leave Pay. 95 per cent of eligible Parental Leave Pay families access

payment.

Year-end forecast: On track

Extent to which parents take Dad and Partner Pay. 95 per cent of eligible Dad and Partner Pay claimants access

payment.

Year-end forecast: On track

Outputs:  Administered outlays  Number of individuals assisted

Results of the outputs will be reported in the 2020-21 Annual Performance Statement.

Department of Social Services Budget Statements

93

Table 2.2.6: Performance criteria for former Outcome 2 (continued) Program 2.3 - Social and Community Services - To set aside funding for the implementation period of Fair Work Australia’s Social, Community and Disability Services Industry Equal Remuneration Order.

Performance information

Year Performance criteria Actual Achievement/Targets

2020­21 (a) Funds appropriated to DSS for the Social and Community Services pay equity order are issued to meet the Australian Government’s share of the pay increases.

100 per cent of eligible grant recipients will receive the Social and Community Services Pay Equity Special Account payments as required by legislation by 30 June 2021.

Year-end forecast: On track

Output:

 Administered outlays

Results of the outputs will be reported in the 2020-21 Annual Performance Statement.

(a) Program 2.3 - Social and Community Services ceases on 30 June 2021.

Program 2.4 - Program Support for Outcome 2 - To provide departmental funding for the annual operating costs of DSS to achieve agency objectives.

Performance information

Year Performance criteria Actual Achievement/Targets

2020­21 Cross-Outcome departmental expenditure. Budget estimates are accurate (taking into account, to the extent possible, all government decisions and other circumstances that may have a material effect) and explanations are provided where variances are equivalent to or greater than two per cent between budgeted expenses and Final Budget Outcome for all DSS Outcomes. Year-end forecast: On track

Timeliness of advice and support provided to Portfolio Ministers and Assistant Ministers by DSS across the four outcomes.

At least 95 per cent of ministerial briefs and correspondence across the four outcomes are provided on time. Year-end forecast: Partially on track

Department of Social Services Budget Statements

94

2.3 Budgeted expenses and performance for Outcome 3

Outcome 3: Disability and Carers

Supporting the independence of, and economic participation by, people with disability and carers by providing targeted supports.

Linked programs Department of Education, Skills and Employment

Program

 Program 4.1 - Employment Services

Contribution to Outcome 3 made by linked program

The Department of Education, Skills and Employment is responsible for the provision of employment programs that assist job seekers into work. This Outcome benefits from this linked program as it encourages job seekers receiving working age payments support to meet their mutual obligation requirements and aligns program activities with broader economic participation policy and compliance frameworks.

Department of Health

Programs

 Program 3.1 - Access and Information

 Program 3.2 - Aged Care Services

 Program 3.3 - Aged Care Quality

Contribution to Outcome 3 made by linked programs

This Outcome benefits from these linked programs as they also seek to improve the independence of, and participation by, people with disability and carers. The Department of Health also has policy responsibility for Medicare Benefits Schedule items in relation to disability.

Services Australia

Program

 Program 1.1 - Services to the Community - Social Security and Welfare

Contribution to Outcome 3 made by linked program

Various payments and concessions under this Outcome are delivered through this linked program administered by Services Australia.

Department of Social Services Budget Statements

95

Linked programs (continued) National Disability Insurance Agency

Programs

 Program 1.1 - Reasonable and necessary support for participants

 Program 1.3 - Agency Costs

Contribution to Outcome 3 made by linked programs

These linked programs provide for the delivery of the NDIS.

NDIS Quality and Safeguards Commission

Program

 Program 1.1 - Support for National Disability Insurance Scheme providers in relation to registration

Contribution to Outcome 3 made by linked program

The NDIS Quality and Safeguards Commission supports NDIS participants to exercise choice and control, ensure appropriate safeguards are in place for NDIS supports, and establish expectations for providers and their staff to deliver quality support.

The Treasury

Program

 Program 1.9 - National Partnership Payments to the States

Contribution to Outcome 3 made by linked program

The Treasury, on behalf of DSS, makes National Partnership payments to the states on transition to the NDIS and other agreements.

Department of Social Services Budget Statements

96

Budgeted expenses for Outcome 3

This table shows how much the entity intends to spend (on an accrual basis) on achieving the outcome, broken down by program, as well as by Administered and Departmental funding sources. The ‘2020-21 Estimated actual’ figures are presented against the former outcome structure at Tables 2.3.4 and 2.3.5.

Table 2.3.1: Budgeted expenses for Outcome 3

Outcome 3: Disability and Carers

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

Program 3.1 - Disability and Carers Administered expenses

Ordinary annual services (Appropriation Bill No.1) - 1,843,336 1,706,038 1,677,194 1,681,651

Administered Total - 1,843,336 1,706,038 1,677,194 1,681,651

Total expenses for Program 3.1 - 1,843,336 1,706,038 1,677,194 1,681,651

Program 3.2 - National Disability Insurance Scheme Administered expenses

Ordinary annual services (Appropriation Bill No.1) - 15,645,516 16,883,676 17,472,049 19,438,997

Payments to corporate entities - 1,237,457 1,377,154 1,259,737 1,316,490

Administered Total - 16,882,973 18,260,830 18,731,786 20,755,487 Total expenses for Program 3.2 - 16,882,973 18,260,830 18,731,786 20,755,487 Program 3.3 - Program Support for Outcome 3 Departmental expenses

Departmental appropriation - 114,718 106,038 103,948 99,315

s74 External Revenue (a) - 6,054 6,054 6,054 6,054

Expenses not requiring appropriation in the Budget year (b) - 2,237 1,921 1,879 1,812

Departmental Total - 123,009 114,013 111,881 107,181

Total expenses for Program 3.3 - 123,009 114,013 111,881 107,181

Department of Social Services Budget Statements

97

Table 2.3.1: Budgeted expenses for Outcome 3 (continued)

Outcome 3: Disability and Carers

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

Outcome 3 Totals by appropriation type Administered expenses

Ordinary annual services (Appropriation Bill No.1) - 17,488,852 18,589,714 19,149,243 21,120,648

Payments to corporate entities - 1,237,457 1,377,154 1,259,737 1,316,490

Administered Total - 18,726,309 19,966,868 20,408,980 22,437,138 Departmental expenses

Departmental appropriation - 114,718 106,038 103,948 99,315

s74 External Revenue (a) - 6,054 6,054 6,054 6,054

Expenses not requiring appropriation in the Budget year (b) - 2,237 1,921 1,879 1,812

Departmental Total - 123,009 114,013 111,881 107,181

Total expenses for Outcome 3 - 18,849,318 20,080,881 20,520,861 22,544,319

Movement of administered funds between years (c)

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

Outcome 3:

Program 3.1 - Disability and Carers (68,841) 68,841 - - -

Program 3.2 - National Disability Insurance Scheme (15,873) 12,460 2,683 730 -

Total movement of administered funds (84,714) 81,301 2,683 730 -

Note: Departmental appropriation splits and totals are indicative estimates and may change in the course of the Budget year as Government priorities change. (a) Estimated expenses incurred in relation to receipts retained under section 74 of the PGPA Act. (b) ‘Expenses not requiring appropriation in the Budget year’ is made up of depreciation, amortisation

expenses and audit fees. (c) Figures displayed as a negative (-) represent a decrease in funds and a positive (+) represent an increase in funds.

Department of Social Services Budget Statements

98

Table 2.3.2: Program component expenses for Outcome 3 Program 3.1 - Disability and Carers

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

3.1.1 - Component 1 (Employment Services) Annual administered expenses

Ordinary annual services (Appropriation Bill No.1) - 1,439,002 1,379,036 1,355,092 1,373,363

Total component 1 expenses - 1,439,002 1,379,036 1,355,092 1,373,363

3.1.2 - Component 2 (Disability and Carer Support) Annual administered expenses

Ordinary annual services (Appropriation Bill No.1) - 404,334 327,002 322,102 308,288

Total component 2 expenses - 404,334 327,002 322,102 308,288

Total Program expenses - 1,843,336 1,706,038 1,677,194 1,681,651

Department of Social Services Budget Statements

99

Table 2.3.2: Program component expenses for Outcome 3 (continued) Program 3.2 - National Disability Insurance Scheme

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

3.2.1 - Component 1 (NDIS Transitioning Commonwealth Programs and Continuity of Support) Annual administered expenses

Ordinary annual services (Appropriation Bill No.1) - 33,616 33,251 10,408 4,344

Total component 1 expenses - 33,616 33,251 10,408 4,344

3.2.2 - Component 2 (Sector Development Fund and Jobs and Market Fund) Annual administered expenses

Ordinary annual services (Appropriation Bill No.1) - 41,337 2,683 730 -

Total component 2 expenses - 41,337 2,683 730 -

3.2.3 - Component 3 (National Disability Insurance Scheme Participant Plans) Annual administered expenses

Ordinary annual services (Appropriation Bill No.1) - 15,436,119 16,711,526 17,322,778 19,299,701

Total component 3 expenses - 15,436,119 16,711,526 17,322,778 19,299,701 3.2.4 - Component 4 (National Disability Insurance Scheme Information, Linkages and Capacity Building) Annual administered expenses

Ordinary annual services (Appropriation Bill No.1) (a) - 134,444 136,216 138,133 134,952

Total component 4 expenses - 134,444 136,216 138,133 134,952

3.2.5 - Component 5 (Payments to Corporate Entity - NDIA Agency costs) Annual administered expenses

Payments to corporate entities - 1,237,457 1,377,154 1,259,737 1,316,490

Total component 5 expenses - 1,237,457 1,377,154 1,259,737 1,316,490

Total Program expenses - 16,882,973 18,260,830 18,731,786 20,755,487

(a) The responsibility for the Information, Linkages and Capacity Building Program was transferred from the National Disability Insurance Agency to DSS effective 31 January 2021.

Department of Social Services Budget Statements

100

Table 2.3.2: Program component expenses for Outcome 3 (continued) Program 3.3 - Program Support for Outcome 3

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

3.3.1 - Component 1 (Departmental DSS - Outcome 3)

Annual departmental expenses

Departmental appropriation - 114,718 106,038 103,948 99,315

s74 External Revenue (a) - 6,054 6,054 6,054 6,054

Expenses not requiring appropriation in the Budget year (b) - 2,237 1,921 1,879 1,812

Total component 1 expenses - 123,009 114,013 111,881 107,181

Total Program expenses - 123,009 114,013 111,881 107,181

Note: Departmental appropriation items and totals by Outcome are indicative estimates and may change in the course of the Budget year as Government priorities change. (a) Estimated expenses incurred in relation to receipts retained under section 74 of the PGPA Act. (b) ‘Expenses not requiring appropriation in the Budget year’ is made up of depreciation, amortisation

expenses and audit fees.

Department of Social Services Budget Statements

101

Table 2.3.3: Performance criteria for Outcome 3

Table 2.3.3 below details the performance criteria for each program associated with Outcome 3. It also summarises how each program is delivered and where 2021­22 Budget measures have created new programs or materially changed existing programs. The 2020-21 performance criteria and associated year-end forecasts are presented against the former outcome structure at Table 2.3.6.

Outcome 3 - Supporting the independence of, and economic participation by, people with disability and carers by providing targeted supports.

Program 3.1 - Disability and Carers - To support people with disabilities and carers to actively participate in community and economic life.

Delivery Assist organisations through a program of grants, procurements and subsidies targeting support to people with disability, carers and people with, or at risk of, mental illness.

Performance information

Year Performance criteria Targets

2021­22 Extent to which people with disability are

supported to find and maintain employment through Disability Employment Services.

 At least 40 per cent of job placements sustained to 13 weeks.

 At least 30 per cent of job placements sustained to 26 weeks.

 At least 20 per cent of job placements sustained to 52 weeks.

Delivery by Disability Employment Services providers is in accordance with the specified requirements, including service level standards of the contracts and agreements between organisations and DSS.

At least 90 per cent of Disability Employment Services providers met service level standards of the contracts and agreements between organisations and DSS.

Extent to which carers access information supports and services. At least 10 per cent annual increase in people accessing

Carer Gateway (website and 1800 number).

Extent to which people provided advocacy through the National Disability Advocacy Program experience improved choice and control to make decisions.

At least 75 per cent of people who accessed the National Disability Advocacy Program reported improved choice and control to make their own decisions.

Number of people with disability provided with direct advocacy support through the NDIS Appeals program.

Number of individual NDIS Appeals clients is less than one per cent of active NDIS participants.

Extent of contribution to creating and implementing national disability policy and reform initiatives.

A new National Disability Strategy is finalised by the Commonwealth, State and Territory First Ministers by the end of 2021. (a)

Department of Social Services Budget Statements

102

Table 2.3.3: Performance criteria for Outcome 3 (continued) Program 3.1 - Disability and Carers - To support people with disabilities and carers to actively participate in community and economic life.

Year Performance criteria Targets

2021­22 Outputs:

 Number of carers assisted  Number of Disability Employment Services participants  Number of Disability Employment Services providers  Number of people with disability provided with direct advocacy support  Administered outlays

2022­23 and beyond As per 2021­22 As per 2021­22

Purpose Supporting the independence of, and economic participation by, people with disability and carers by providing targeted supports.

Material changes to Program 3.1 resulting from 2021-22 Budget measures: Nil.

(a) The target for beyond 2022-23 cannot be developed until the new National Disability Strategy is agreed by the Commonwealth and State and Territory governments.

Department of Social Services Budget Statements

103

Table 2.3.3: Performance criteria for Outcome 3 (continued) Program 3.2 - National Disability Insurance Scheme - To improve the wellbeing and social and economic participation of people with disability, and their families and carers, by building a NDIS that delivers individualised support through an insurance approach. This program also includes the Jobs and Market Fund.

Delivery Negotiate NDIS agreements, policy settings and financial arrangements with states and territories for the transition to full scheme.

Through a program of grants for disability sector improvement, assist people with disability, people with severe mental illness, carers and service providers, to transition to the NDIS.

Performance information

Year Performance criteria Targets

2021­22 Number of people supported through the NDIS.  500,000 NDIS participants by 30 June 2023.

Market indicators signal that participants have improved opportunity to access services in the market.

 At least 15 per cent reduction in market supply gaps by 30 June 2024.

 At least 15 per cent increase in NDIS market competition (a decrease in market concentration) in remote areas by 30 June 2024.

Extent to which outcomes for children with disability more closely align with outcomes for all children.

 At least 60 per cent of NDIS participants aged school age to 14 attend school in a mainstream class.

 At least 70 per cent of NDIS participants with disability aged 18-24 have completed secondary school.

Extent to which NDIS participant outcomes are met.  At least 80 per cent of NDIS participants report

satisfaction with the scheme planning process.  At least 25 per cent of working age NDIS

participants in paid employment.  At least 45 per cent of NDIS participants involved

in community and social activities.  No people under 65 years entering residential aged

care by the end of 2022 apart from in exceptional circumstances.

Department of Social Services Budget Statements

104

Table 2.3.3: Performance criteria for Outcome 3 (continued) Program 3.2 - National Disability Insurance Scheme - To improve the wellbeing and social and economic participation of people with disability, and their families and carers, by building a NDIS that delivers individualised support through an insurance approach. This program also includes the Jobs and Market Fund.

Year Performance criteria Targets

2021­22 Extent to which NDIS participant outcomes are met.  No people under 45 years living in residential aged

care by the end of 2022 apart from in exceptional circumstances.  No people under 65 years living in residential aged care by the end of 2025 apart from in exceptional circumstances.

Outputs:

 Administered outlays (NDIS; NDIS Participant Plans; Information, Linkages and Capacity Building; Boosting the Local Care Workforce; Payments to Corporate Entity - National Disability Insurance Agency costs)

 Value and number of Jobs and Market Fund projects supporting the market, sector and workforce to transition to the NDIS

2022­23 and beyond As per 2021­22 As per 2021­22

Purpose Supporting the independence of, and economic participation by, people with disability and carers by providing targeted supports.

Material changes to Program 3.2 resulting from 2021-22 Budget measures: Nil.

Department of Social Services Budget Statements

105

Table 2.3.3: Performance criteria for Outcome 3 (continued) Program 3.3 - Program Support for Outcome 3 - To provide departmental funding for the annual operating costs of DSS to achieve agency objectives, including providing high quality policy advice and support to the Portfolio Ministers and Assistant Ministers.

Delivery Departmental funding.

Performance information

Year Performance criteria Targets

2021­22 Accuracy of departmental expenditure budget estimates. Budget estimates are accurate (taking into account, to the

extent possible, all government decisions and other circumstances that may have a material effect) and explanations are provided where variances are equivalent to or greater than two per cent between budgeted expenses and Final Budget Outcome.

Timeliness of advice and support provided to Portfolio Ministers and Assistant Ministers by the department across the four outcomes.

At least 95 per cent of ministerial briefs and correspondence across the four outcomes are provided on time.

2022­23 and beyond As per 2021­22 As per 2021­22

Purpose Improved independence of, and participation by, people with disability, including improved support for carers, by providing targeted support and services.

Material changes to Program 3.3 resulting from 2021-22 Budget measures: Nil.

Department of Social Services Budget Statements

106

Budgeted expenses for former Outcome 3

This table shows how much the entity intends to spend (on an accrual basis) in the 2020-21 financial year on achieving former Outcome 3, broken down by program under the former outcome structure, as well as by Administered and Departmental funding sources.

Table 2.3.4: Budgeted expenses for former Outcome 3

Outcome 3: Disability and Carers

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

Program 3.1 - Disability Mental Health and Carers Administered expenses

Ordinary annual services (Appropriation Bill No.1) 1,668,355 - - - -

Special accounts

National Disability Research Special Account 2016 202 - - - -

National Disability Research Special Account 2020 781 - - - -

Administered Total 1,669,338 - - - -

Total expenses for Program 3.1 1,669,338 - - - -

Program 3.2 - National Disability Insurance Scheme Administered expenses

Ordinary annual services (Appropriation Bill No.1) 12,871,639

Payments to corporate entities 1,208,878 - - - -

Administered Total 14,080,517 - - - -

Total expenses for Program 3.2 14,080,517 - - - -

Program 3.3 - Program Support for Outcome 3 Departmental expenses

Departmental appropriation 117,602 - - - -

s74 External Revenue (a) 6,538 - - - -

Expenses not requiring appropriation in the Budget year (b) 2,294 - - - -

Departmental Total 126,434 - - - -

Total expenses for Program 3.3 126,434 - - - -

Department of Social Services Budget Statements

107

Table 2.3.4: Budgeted expenses for former Outcome 3 (continued)

Outcome 3: Disability and Carers

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

Outcome 3 Totals by appropriation type Administered expenses

Ordinary annual services (Appropriation Bill No.1) 14,539,994 - - - -

Payments to corporate entities 1,208,878 - - - -

Special accounts 983 - - - -

Administered Total 15,749,855 - - - -

Departmental expenses

Departmental appropriation 117,602 - - - -

s74 External Revenue (a) 6,538 - - - -

Expenses not requiring appropriation in the Budget year (b) 2,294 - - - -

Departmental Total 126,434 - - - -

Total expenses for Outcome 3 15,876,289 - - - -

Note: Departmental appropriation splits and totals are indicative estimates and may change in the course of the Budget year as Government priorities change. (a) Estimated expenses incurred in relation to receipts retained under section 74 of the PGPA Act. (b) ‘Expenses not requiring appropriation in the Budget year’ is made up of depreciation, amortisation

expenses and audit fees.

Department of Social Services Budget Statements

108

Table 2.3.5: Program component expenses for former Outcome 3 Program 3.1 - Disability Mental Health and Carers

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

3.1.1 - Component 1 (Community Mental Health) Annual administered expenses

Ordinary annual services (Appropriation Bill No.1) 60,013 - - - -

Total component 1 expenses 60,013 - - - -

3.1.2 - Component 2 (Disability and Carer Support) Annual administered expenses

Ordinary annual services (Appropriation Bill No.1) 232,663 - - - -

Total component 2 expenses 232,663 - - - -

3.1.3 - Component 3 (Disability Employment) Annual administered expenses

Ordinary annual services (Appropriation Bill No.1) 1,325,136 - - - -

Total component 3 expenses 1,325,136 - - - -

3.1.4 - Component 4 (Disability and Carer Service Improvement and Sector Support) Annual administered expenses

Ordinary annual services (Appropriation Bill No.1) 50,543 - - - -

Total component 4 expenses 50,543 - - - -

3.1.5 - Component 5 (National Disability Research Special Account 2016) Special Account Expenses:

National Disability Research Special Account 2016 202 - - - -

Total component 5 expenses 202 - - - -

3.1.6 - Component 6 (National Disability Research Special Account 2020) Special account expenses:

National Disability Research Special Account 2020 781 - - - -

Total component 6 expenses 781 - - - -

Total Program expenses 1,669,338 - - - -

Department of Social Services Budget Statements

109

Table 2.3.5: Program component expenses for former Outcome 3 (continued) Program 3.2 - National Disability Insurance Scheme

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

3.2.1 - Component 1 (NDIS Transitioning Commonwealth Programs and Continuity of Support) Annual administered expenses

Ordinary annual services (Appropriation Bill No.1) 56,737 - - - -

Total component 1 expenses 56,737 - - - -

3.2.2 - Component 2 (Sector Development Fund and Jobs and Market Fund) Annual administered expenses

Ordinary annual services (Appropriation Bill No.1) 27,090 - - - -

Total component 2expenses 27,090 - - - -

3.2.3 - Component 3 (National Disability Insurance Scheme Participant Plans) Annual administered expenses

Ordinary annual services (Appropriation Bill No.1) 12,654,977 - - - -

Total component 3 expenses 12,654,977 - - - -

3.2.4 - Component 4 (National Disability Insurance Scheme Information, Linkages and Capacity Building) Annual administered expenses

Ordinary annual services (Appropriation Bill No.1) 132,835 - - - -

Total component 4 expenses 132,835 - - - -

3.2.5 - Component 5 (Payments to Corporate Entity - NDIA Agency costs) Annual administered expenses

Payments to corporate entities 1,208,878 - - - -

Total component 5 expenses 1,208,878 - - - -

Total Program expenses 14,080,517 - - - -

Department of Social Services Budget Statements

110

Table 2.3.5: Program component expenses for former Outcome 3 (continued) Program 3.3 - Program Support for Outcome 3

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

3.3.1 - Component 1 (Departmental DSS - Outcome 3) Annual departmental expenses

Departmental appropriation 117,602 - - - -

s74 External Revenue (a) 6,538 - - - -

Expenses not requiring appropriation in the Budget year (b) 2,294 - - - -

Total component 1 expenses 126,434 - - - -

Total Program expenses 126,434 - - - -

Note: Departmental appropriation items and totals by Outcome are indicative estimates and may change in the course of the Budget year as Government priorities change. (a) Estimated expenses incurred in relation to receipts retained under section 74 of the PGPA Act. (b) ‘Expenses not requiring appropriation in the Budget year’ is made up of depreciation, amortisation

expenses and audit fees.

Department of Social Services Budget Statements

111

Table 2.3.6: Performance criteria for former Outcome 3

Table 2.3.6 below details the performance criteria for 2020­21 for each program associated with the former Outcome 3.

Program 3.1 - Disability Mental Health and Carers - To provide support and community-based initiatives for people with disability, mental illness and carers, so they can develop their capabilities and actively participate in community and economic life.

Performance information

Year Performance criteria Actual Achievements/Targets

2020­21 Extent to which people with disability are

supported to find and maintain employment through Disability Employment Services.

 At least 40 per cent of job placements sustained to 13 weeks.

Year-end forecast: On track

 At least 30 per cent of job placements sustained to 26 weeks.

Year-end forecast: On track

 At least 20 per cent of job placements sustained to 52 weeks.

Year-end forecast: Partially on track

Delivery by Disability Employment Services providers is in accordance with the specified requirements, including service level standards of the contracts and agreements between organisations and DSS.

At least 90 per cent of Disability Employment Services providers met service level standards of the contracts and agreements between organisations and DSS.

Year-end forecast: On track

Extent to which carers access information, supports and services. At least 10 per cent annual increase in people accessing

Carer Gateway (website and 1800 number).

Year-end forecast: On track

Number of people with disability provided with direct advocacy support through the National Disability Advocacy Program.

At least 75 per cent of people who accessed National Disability Advocacy Program reported improved choice and control to make their own decisions.

Year-end forecast: Partially on track

Number of people with disability provided with direct advocacy support through the NDIS Appeals program.

Number of individual NDIS Appeals clients is less than one per cent of active NDIS participants.

Year-end forecast: On track

Department of Social Services Budget Statements

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Table 2.3.6: Performance criteria for former Outcome 3 (continued) Program 3.1 - Disability Mental Health and Carers - To provide support and community-based initiatives for people with disability, mental illness and carers, so they can develop their capabilities and actively participate in community and economic life.

Year Performance criteria Actual Achievement/Targets

2020­21 Extent of contribution to creating and

implementing national disability policy and reform initiatives (Disability Strategy is a cross program activity, covering programs 3.1 and 3.2).

A new National Disability Strategy is finalised by the Commonwealth, State and Territory First Ministers by the end of 2021.

Year-end forecast: On track

Outputs:

 Administered outlays  Number of carers assisted  Number of Disability Employment Services participants  Number of Disability Employment Services providers  Number of people with disability provided with direct advocacy support

Results of the outputs will be reported in the 2020-21 Annual Performance Statement.

Department of Social Services Budget Statements

113

Table 2.3.6: Performance criteria for former Outcome 3 (continued) Program 3.2 - National Disability Insurance Scheme - To improve the wellbeing and social and economic participation of people with disability, and their families and carers, by building a NDIS that delivers individualised support through an insurance approach. This program also includes funding from existing Commonwealth programs that are transitioning into the NDIS in a phased approach and the Jobs and Market Fund.

Performance information

Year Performance criteria Actual Achievement/Targets

2020­21

Number of people supported through the NDIS.  500,000 NDIS participants by 30 June 2023.

Year-end forecast: On track

 Complete the transition of DSS Commonwealth program clients to the NDIS by 31 December 2020.

Year-end forecast: On track

Market indicators signal that participants have improved opportunity to access services in the market.

 At least 75 per cent market utilisation rates by 30 June 2021.

Year-end forecast: Not on track

 At least 10 per cent improvement in NDIS market concentration in remote areas by 30 June 2021.

Year-end forecast: Partially on track

Extent to which outcomes for children with disability more closely align with outcomes for all children.

 At least 60 per cent of NDIS participants aged school age to 14 attend school in a mainstream class.

Year-end forecast: On track

 At least 70 per cent of NDIS participants with disability aged 18-24 have completed secondary school.

Year-end forecast: On track

Extent to which NDIS participant outcomes are met.  At least 80 per cent of NDIS participants report

satisfaction with the scheme planning process.

Year-end forecast: On track

 At least 25 per cent of working age NDIS participants in paid employment.

Year-end forecast: On track

Department of Social Services Budget Statements

114

Table 2.3.6: Performance criteria for former Outcome 3 (continued) Program 3.2 - National Disability Insurance Scheme - To improve the wellbeing and social and economic participation of people with disability, and their families and carers, by building a NDIS that delivers individualised support through an insurance approach. This program also includes funding from existing Commonwealth programs that are transitioning into the NDIS in a phased approach and the Jobs and Market Fund.

Year Performance criteria Actual Achievement/Targets

2020­21

Extent to which NDIS participant outcomes are met. (continued)  At least 45 per cent of NDIS participants involved in

community and social activities.

Year-end forecast: On track

 No people under 65 years entering residential aged care by the end of 2022 apart from in exceptional circumstances.

Year-end forecast: Partially on track

 No people under 45 years living in residential aged care by the end of 2022 apart from in exceptional circumstances.

Year-end forecast: On track

 No people under 65 years living in residential aged care by the end of 2025 apart from in exceptional circumstances.

Year-end forecast: On track

Outputs:

 Administered outlays (NDIS; NDIS Transition; NDIS Participant Plans; Information, Linkages and Capacity Building; Establishment of the NDIS Quality and Safeguards Commission; Boosting the Local Care Workforce; Payments to Corporate Entity - National Disability Insurance Agency costs)

 Value and number of Jobs and Market Fund projects supporting the market, sector and workforce to transition to the NDIS

Results of the outputs will be reported in the 2020-21 Annual Performance Statement.

Department of Social Services Budget Statements

115

Table 2.3.6: Performance criteria for former Outcome 3 (continued) Program 3.3 - Program Support for Outcome 3 - To provide departmental funding for the annual operating costs of DSS to achieve agency objectives.

Performance information

Year Performance criteria Actual Achievement/Targets

2020­21 Cross-Outcome departmental expenditure. Budget estimates are accurate (taking into account, to the extent possible, all government decisions and other circumstances that may have a material effect) and explanations are provided where variances are equivalent to or greater than two per cent between budgeted expenses and Final Budget Outcome for all DSS outcomes.

Year-end forecast: On track

Timeliness of advice and support provided to Portfolio Ministers and Assistant Ministers by DSS across the four outcomes.

At least 95 per cent of ministerial briefs and correspondence across the four outcomes are provided on time.

Year-end forecast: Partially on track

Department of Social Services Budget Statements

116

2.4 Budgeted expenses and performance for Outcome 4

Outcome 4: Housing

Improving housing affordability, supporting social housing for individuals and preventing and addressing homelessness by providing targeted supports.

Linked programs The Treasury

Programs

 Program 1.8 - Assistance to the States for Affordable Housing

 Program 1.9 - National Partnership Payments to the States

Contribution to Outcome 4 made by linked programs

The Treasury, on behalf of DSS, makes payments to the states for the National Housing and Homelessness Agreement. Annual incentives under the National Rental Affordability Scheme are issued by DSS as cash or refundable tax offset certificates. Refundable tax offset certificates are processed by the Australian Taxation Office.

Department of Social Services Budget Statements

117

Budgeted expenses for Outcome 4

This table shows how much the entity intends to spend (on an accrual basis) on achieving the outcome, broken down by program, as well as by Administered and Departmental funding sources.

Table 2.4.1: Budgeted expenses for Outcome 4

Outcome 4: Housing

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

Program 4.1 - Housing and Homelessness Administered expenses

Ordinary annual services (Appropriation Bill No.1) 38,402 42,853 14,985 1,734 124

Administered Total 38,402 42,853 14,985 1,734 124

Total expenses for Program 4.1 38,402 42,853 14,985 1,734 124

Program 4.2 - Affordable Housing Administered expenses

Ordinary annual services (Appropriation Bill No.1) 113,366 101,067 83,175 60,402 31,160

Administered Total 113,366 101,067 83,175 60,402 31,160

Total expenses for Program 4.2 113,366 101,067 83,175 60,402 31,160

Program 4.3 - Program Support for Outcome 4 Departmental expenses

Departmental appropriation 22,827 22,305 21,072 20,450 19,843

s74 External Revenue (a) 1,255 1,163 1,163 1,163 1,163

Expenses not requiring appropriation in the Budget year (b) 441 430 370 363 349

Departmental Total 24,523 23,898 22,605 21,976 21,355

Total expenses for Program 4.3 24,523 23,898 22,605 21,976 21,355

Department of Social Services Budget Statements

118

Table 2.4.1: Budgeted expenses for Outcome 4 (continued)

Outcome 4: Housing

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

Outcome 4 Totals by appropriation type Administered expenses

Ordinary annual services (Appropriation Bill No.1) 151,768 143,920 98,160 62,136 31,284

Administered Total 151,768 143,920 98,160 62,136 31,284

Departmental expenses

Departmental appropriation 22,827 22,305 21,072 20,450 19,843

s74 External Revenue (a) 1,255 1,163 1,163 1,163 1,163

Expenses not requiring appropriation in the Budget year (b) 441 430 370 363 349

Departmental Total 24,523 23,898 22,605 21,976 21,355

Total expenses for Outcome 4 176,291 167,818 120,765 84,112 52,639

Movement of administered funds between years (c)

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

Outcome 4:

Program 4.1 - Housing and Homelessness (4,756) 4,363 393 - -

Total movement of administered funds (4,756) 4,363 393 - -

Note: Departmental appropriation splits and totals are indicative estimates and may change in the course of the Budget year as Government priorities change. (a) Estimated expenses incurred in relation to receipts retained under section 74 of the PGPA Act. (b) ‘Expenses not requiring appropriation in the Budget year’ is made up of depreciation, amortisation

expenses and audit fees. (c) Figures displayed as a negative (-) represent a decrease in funds and a positive (+) represent an increase in funds.

Department of Social Services Budget Statements

119

Table 2.4.2: Program component expenses for Outcome 4 Program 4.1 - Housing and Homelessness

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

4.1.1 - Component 1 (Housing and Homelessness Service Improvement and Sector Support) Annual administered expenses

Ordinary annual services (Appropriation Bill No.1) 38,402 42,853 14,985 1,734 124

Total component 1 expenses 38,402 42,853 14,985 1,734 124

Total Program expenses 38,402 42,853 14,985 1,734 124

Program 4.2 - Affordable Housing

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

4.2.1 - Component 1 (National Rental Affordability Scheme) Annual administered expenses

Ordinary annual services (Appropriation Bill No.1) 113,366 101,067 83,175 60,402 31,160

Total component 1 expenses 113,366 101,067 83,175 60,402 31,160

Total Program expenses 113,366 101,067 83,175 60,402 31,160

Program 4.3 - Program Support for Outcome 4

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

4.3.1 - Component 1 (Departmental DSS - Outcome 4) Annual departmental expenses

Departmental appropriation 22,827 22,305 21,072 20,450 19,843

s74 External Revenue (a) 1,255 1,163 1,163 1,163 1,163

Expenses not requiring appropriation in the Budget year (b) 441 430 370 363 349

Total component 1 expenses 24,523 23,898 22,605 21,976 21,355

Total Program expenses 24,523 23,898 22,605 21,976 21,355

Note: Departmental appropriation items and totals by Outcome are indicative estimates and may change in the course of the Budget year as Government priorities change. (a) Estimated expenses incurred in relation to receipts retained under section 74 of the PGPA Act. (b) ‘Expenses not requiring appropriation in the Budget year’ is made up of depreciation, amortisation

expenses and audit fees.

Department of Social Services Budget Statements

120

Table 2.4.3: Performance criteria for Outcome 4

Table 2.4.3 below details the performance criteria for each program associated with Outcome 4. It also summarises how each program is delivered and where 2021­22 Budget measures have created new programs or materially changed existing programs.

Outcome 4 - Improving housing affordability, supporting social housing for individuals and preventing and addressing homelessness by providing targeted supports.

Program 4.1 - Housing and Homelessness - Contribute to and provide support for affordable housing and homelessness prevention initiatives, including the design and implementation of innovative early stage projects.

Delivery Fund organisations to design and implement initiatives that improve the availability of affordable housing and prevent homelessness.

Performance information

Year Performance criteria Actual Achievement/Targets

2020­21 Standard of delivery by states and territories and organisations is in accordance with the terms and conditions of contracts and agreements with DSS.

100 per cent of states and territories meet their requirements under the National Housing and Homelessness Agreement by:

 having a publicly available housing strategy.

Year-end forecast: On track

 having a publicly available homelessness strategy.

Year-end forecast: On track

 contributing to the ongoing collection and transparent reporting of agreed data.

Year-end forecast: On track

 providing annual statement of assurance reports outlining their housing and homelessness expenditure.

Year-end forecast: On track

2021­22 Standard of delivery by states and territories and organisations is in accordance with the terms and conditions of contracts and agreements with DSS.

100 per cent of states and territories meet their requirements under the National Housing and Homelessness Agreement by:

 having a publicly available housing strategy;  having a publicly available homelessness strategy;

Department of Social Services Budget Statements

121

Table 2.4.3: Performance criteria for Outcome 4 (continued) Program 4.1 - Housing and Homelessness - Contribute to and provide support for affordable housing and homelessness prevention initiatives, including the design and implementation of innovative early stage projects.

Year Performance criteria Actual Achievement/Targets

2021­22 Standard of delivery by states and territories and organisations is in accordance with the terms and conditions of contracts and agreements with DSS.

 contributing to the ongoing collection and transparent reporting of agreed data; and

 providing annual statement of assurance reports outlining their housing and homelessness expenditure.

2022­23 and beyond As per 2021­22 As per 2021­22

Purpose Improving housing affordability, supporting social housing for individuals and preventing and addressing homelessness by providing targeted supports.

Material changes to Program 4.1 resulting from 2021-22 Budget measures: Nil.

Department of Social Services Budget Statements

122

Table 2.4.3: Performance criteria for Outcome 4 (continued) Program 4.2 - Affordable Housing - To improve the supply of affordable rental housing to low and moderate income households.

Delivery Provide National Rental Affordability Scheme incentives in accordance with statutory criteria to approved participants.

Performance information

Year Performance criteria Actual Achievement/Targets

2020­21 Delivery complies with relevant legislation to ensure that incentives are issued accurately to approved participants.

90 per cent of statements of compliance are processed within 60 days.

Year-end forecast: On track

2021­22 Delivery complies with relevant legislation to ensure that incentives are issued accurately to approved participants.

90 per cent of statements of compliance are processed within 60 days.

Outputs:

 Percentage of dwellings that were paid an incentive for the relevant National Rental Affordability Scheme year

 Number of incentives issued for the relevant National Rental Affordability Scheme year (Cash payments and Refundable Tax Offsets)

2022­23 and beyond As per 2021­22 As per 2021­22

Purpose Improving housing affordability, supporting social housing for individuals and preventing and addressing homelessness by providing targeted supports.

Material changes to Program 4.2 resulting from 2021-22 Budget measures: Nil.

Department of Social Services Budget Statements

123

Table 2.4.3: Performance criteria for Outcome 4 (continued) Program 4.3 - Program Support for Outcome 4 - To provide departmental funding for the annual operating costs of DSS to achieve agency objectives.

Delivery Departmental funding.

Performance information

Year Performance criteria Actual Achievement/Targets

2020­21 Cross-Outcome departmental expenditure. Budget estimates are accurate (taking into account, to the extent possible, all government decisions and other circumstances that may have a material effect) and explanations are provided where variances are equivalent to or greater than two per cent between budgeted expenses and Final Budget Outcome for all DSS Outcomes.

Year-end forecast: On track

Timeliness of advice and support provided to Portfolio Ministers and Assistant Ministers by DSS across the four outcomes.

At least 95 per cent of ministerial briefs and correspondence across the four outcomes are provided on time.

Year-end forecast: Partially on track

2021­22 Accuracy of departmental expenditure budget estimates. Budget estimates are accurate (taking into account, to the

extent possible, all government decisions and other circumstances that may have a material effect) and explanations are provided where variances are equivalent to or greater than two per cent between budgeted expenses and Final Budget Outcome.

Timeliness of advice and support provided to Portfolio Ministers and Assistant Ministers by DSS across the four outcomes.

At least 95 per cent of ministerial briefs and correspondence across the four outcomes are provided on time.

2022­23 and beyond As per 2021­22 As per 2021­22

Purpose Improving housing affordability, supporting social housing for individuals and preventing and addressing homelessness by providing targeted supports.

Material changes to Program 4.3 resulting from 2021-22 Budget measures: Nil.

Department of Social Services Budget Statements

124

Section 3: Budgeted financial statements

Section 3 presents budgeted financial statements which provide a comprehensive snapshot of entity finances for the 2021­22 Budget year, including the impact of Budget measures and resourcing on financial statements.

3.1 Budgeted financial statements

3.1.1 Differences in entity resourcing and financial statements

Table 3.1 recognises revenue on an accrual basis.

3.1.2 Explanatory notes and analysis of budgeted financial statements

Budgeted statements of income and expenditure, assets and liabilities, and cash flows have been included for the financial years 2020­21 to 2024­25. These statements are prepared in accordance with the requirements of the Australian Government's financial budget and reporting framework.

Amounts in these statements are rounded to the nearest thousand dollars.

Departmental and Administered Items

Departmental revenues, expenses, assets and liabilities are those which are controlled by DSS. Departmental expenses include employee and supplier expenses and other administrative costs which are incurred by DSS in providing its goods and services.

Administered items are revenues, expenses, assets and liabilities which are managed by DSS on behalf of the Government, according to set government directions. Administered expenses include subsidies, grants, personal benefit payments and suppliers.

Commentary - Financial Statements

Departmental

Income and expenses

DSS is budgeting for a balanced operating result in 2021­22 before allowing for unfunded items such as depreciation and lease repayments.

Revenue from the Government for 2021­22 is estimated at $422.9 million, higher than in 2020­21. Expenditure for 2021­22 is estimated to be $520.4 million (inclusive of $38.0 million of unfunded depreciation), higher than in 2020­21 due to Budget measures and other Budget adjustments.

Department of Social Services Budget Statements

125

Balance sheet

DSS’ budgeted net liability position for 2021­22 is expected to be $18.3 million, $11.2 million higher than 2020­21.

Administered

Income and expenses

DSS administers the collection of non-taxation revenue estimated at $444.6 million in 2021­22, slightly lower than 2020­21, and is comprised mainly of recoveries of National Redress Scheme for Survivors of Institutional Child Sexual Abuse payments made on behalf of other governments and organisations.

DSS expenses administered on behalf of the Australian Government will total $147.2 billion in 2021­22, lower than in 2020­21 mainly due to the cessation of a number of time limited policy measures that were introduced to mitigate the economic impact of the COVID-19 pandemic. In addition, declines in spending for the unemployment benefit, in particular the JobSeeker payment, are expected to continue as part of the economic recovery post the COVID-19 downturn.

Balance sheet

Total assets administered on behalf of the Australian Government are expected to be $6.1 billion. The reduction when compared to 2020­21 is primarily due to a decrease in investments in Commonwealth entities.

Total liabilities administered on behalf of the Australian Government are expected to be $7.1 billion. The reduction when compared to 2020­21 is primarily due to a decrease in personal benefits payable.

Department of Social Services Budget Statements

126

3.2 Budgeted financial statements tables

Table 3.1: Comprehensive income statement (showing net cost of services) for the period ended 30 June

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

EXPENSES

Employee benefits 271,173 278,902 269,601 240,848 237,124

Suppliers 167,149 195,628 174,582 157,196 154,351

Depreciation and amortisation 39,204 37,975 34,270 34,109 32,915

Finance costs 8,261 7,928 7,643 7,370 7,092

Total expenses 485,787 520,433 486,096 439,523 431,482

LESS:

OWN-SOURCE INCOME

Own-source revenue

Revenue from contracts with customers 22,167 20,545 20,545 20,545 20,545

Rental income 2,976 2,735 2,735 2,735 2,735

Resources received free of charge 58,609 59,232 58,118 57,978 57,738

Total own-source revenue 83,752 82,512 81,398 81,258 81,018

Total own-source income 83,752 82,512 81,398 81,258 81,018

Net (cost of)/contribution by services (402,035) (437,921) (404,698) (358,265) (350,464)

Revenue from Government 384,999 422,921 394,841 348,569 341,962

Surplus/(deficit) attributable to the Australian Government (17,036) (15,000) (9,857) (9,696) (8,502)

Total comprehensive income/(loss) attributable to the Australian Government (17,036) (15,000) (9,857) (9,696) (8,502)

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Table 3.1: Comprehensive income statement (showing net cost of services) for the period ended 30 June (continued) Note: Impact of net cash appropriation arrangements 2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

Total comprehensive

income/(loss) - as per statement of comprehensive Income (17,036) (15,000) (9,857) (9,696) (8,502)

plus: depreciation/amortisation

of assets funded through appropriations (DCB) (a) 7,354 7,136 5,919 5,757 5,500

plus: depreciation/amortisation

of ROU assets (b) 31,850 30,839 28,351 28,352 27,415

less: principal repayments (b) 22,168 22,975 24,413 24,413 24,413

Net cash operating surplus/(deficit) - - - - -

Prepared on Australian Accounting Standards basis. (a) From 2010-11, the Government introduced net cash appropriation arrangements where Bill 1 revenue appropriations for the depreciation/amortisation expenses of non-corporate Commonwealth entities (and select corporate Commonwealth entities) were replaced with a separate capital budget (the

Departmental Capital Budget, or DCB) provided through Bill 1 equity appropriations. For information regarding DCBs, please refer to Table 3.5 Departmental Capital Budget Statement. (b) Applies leases under AASB 16 Leases.

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Table 3.2: Budgeted departmental balance sheet (as at 30 June)

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

ASSETS

Financial assets

Cash and cash equivalents 5,334 5,334 5,334 5,334 5,334

Trade and other receivables 80,723 76,978 76,466 76,466 76,466

Total financial assets 86,057 82,312 81,800 81,800 81,800

Non-financial assets

Leasehold improvements 546,486 544,915 514,127 483,366 453,864

Property, plant and equipment 1,657 2,091 2,616 2,913 3,162

Intangibles 278 270 270 270 270

Prepayments 1,042 1,042 1,042 1,042 1,042

Total non-financial assets 549,463 548,318 518,055 487,591 458,338

Total assets 635,520 630,630 599,855 569,391 540,138

LIABILITIES

Payables

Suppliers 15,754 14,392 14,164 14,164 14,164

Other payables 7,255 7,255 7,255 7,255 7,255

Total payables 23,009 21,647 21,419 21,419 21,419

Interest bearing liabilities

Leases 527,682 533,659 507,434 483,021 458,608

Provisions

Employee provisions 91,608 93,345 95,182 95,182 95,182

Other provisions 273 273 273 273 273

Total provisions 91,881 93,618 95,455 95,455 95,455

Total liabilities 642,572 648,924 624,308 599,895 575,482

Net assets (7,052) (18,294) (24,453) (30,504) (35,344)

EQUITY*

Parent entity interest

Contributed equity 334,703 338,461 342,159 345,804 349,466

Asset revaluation reserve 75,605 75,605 75,605 75,605 75,605

Accumulated deficit (417,360) (432,360) (442,217) (451,913) (460,415)

Total parent entity interest (7,052) (18,294) (24,453) (30,504) (35,344)

Total equity (7,052) (18,294) (24,453) (30,504) (35,344)

Prepared on Australian Accounting Standards basis. *Equity is the residual interest in assets after deduction of liabilities.

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Table 3.3: Departmental statement of changes in equity - summary of movement (Budget year 2021­22) Contributed Asset Accumulated Total

equity revaluation deficit equity

reserve

$'000 $'000 $'000 $'000

Opening balance as at 1 July 2021

Balance carried forward from previous period 334,703 75,605 (417,360) (7,052)

Adjusted opening balance 334,703 75,605 (417,360) 75,605

Comprehensive income

Surplus/(deficit) for the period - - (15,000) (15,000)

Total comprehensive income - - (15,000) (15,000)

of which:

Attributable to the Australian Government - - (15,000) -

Transactions with owners

Contributions by owners

Departmental Capital Budget 3,758 - - 3,758

Subtotal transactions with owners 3,758 - - -

Estimated closing balance as at 30 June 2022 338,461 75,605 (432,360) (18,294)

Closing balance attributable to the Australian Government 338,461 75,605 (432,360) (18,294)

Prepared on Australian Accounting Standards basis.

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Table 3.4: Budgeted departmental statement of cash flows (for the period ended 30 June)

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

OPERATING ACTIVITIES

Cash received

Appropriations 415,706 450,008 418,562 371,617 365,242

Rendering of services 25,309 23,444 23,431 23,426 23,427

Net GST received 14,198 13,982 12,904 12,616 12,651

Total cash received 455,213 487,434 454,897 407,659 401,320

Cash used

Employees 271,256 277,165 267,764 240,848 237,124

Suppliers 129,734 154,024 131,868 111,980 109,411

Interest payments on lease liability 8,261 7,928 7,643 7,370 7,092

s74 receipts transferred to the Official Public Account 25,794 23,342 23,209 23,048 23,280

Total cash used 435,045 462,459 430,484 383,246 376,907

Net cash from/(used by) operating activities 20,168 24,975 24,413 24,413 24,413

INVESTING ACTIVITIES

Cash used

Purchase of property, plant, equipment and intangibles 1,538 5,758 3,698 3,644 3,662

Total cash used 1,538 5,758 3,698 3,644 3,662

Net cash from/(used by) investing activities (1,538) (5,758) (3,698) (3,644) (3,662)

FINANCING ACTIVITIES

Cash received

Appropriations - contributed equity 3,538 3,758 3,698 3,644 3,662

Total cash received 3,538 3,758 3,698 3,644 3,662

Cash used

Principal payments of lease liability 22,168 22,975 24,413 24,413 24,413

Total cash used 22,168 22,975 24,413 24,413 24,413

Net cash from/(used by) financing activities (18,630) (19,217) (20,715) (20,769) (20,751)

Cash and cash equivalents at the beginning of the reporting period 5,334 5,334 5,334 5,334 5,334

Cash and cash equivalents at the end of the reporting period 5,334 5,334 5,334 5,334 5,334

Prepared on Australian Accounting Standards basis.

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Table 3.5: Departmental capital budget statement (for the period ended 30 June) 2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

NEW CAPITAL APPROPRIATIONS

Capital budget - Bill 1 (DCB) 3,538 3,758 3,698 3,645 3,662

Total new capital appropriations 3,538 3,758 3,698 3,645 3,662

Provided for:

Purchase of non-financial assets 3,538 3,758 3,698 3,645 3,662

Total items 3,538 3,758 3,698 3,645 3,662

PURCHASE OF NON-FINANCIAL ASSETS

Funded by capital appropriation - DCB (a) 1,538 5,758 3,698 3,645 3,662

TOTAL 1,538 5,758 3,698 3,645 3,662

RECONCILIATION OF CASH USED TO ACQUIRE ASSETS TO ASSET MOVEMENT TABLE

Total purchases 1,538 5,758 3,698 3,645 3,662

Total cash used to acquire assets 1,538 5,758 3,698 3,645 3,662

Prepared on Australian Accounting Standards basis. (a) Includes purchases from current and previous years’ DCBs.

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Table 3.6: Statement of departmental asset movements (Budget year 2021­22) Leasehold Property, Computer Total

improvements plant & software

equipment

$'000 $'000 $'000 $'000

As at 1 July 2021

Gross book value 53,279 1,605 1,189 56,073

Gross book value - ROU assets 571,165 804 - 571,969

Accumulated depreciation/ amortisation and impairment (14,100) (363) (911) (15,374)

Accumulated depreciation/ amortisation and impairment - ROU assets (63,858) (389) - (64,247)

Opening net book balance 546,486 1,657 278 548,421

Capital asset additions

Estimated expenditure on new or replacement assets

By purchase - appropriation ordinary annual services (a) 5,158 600 - 5,758

By purchase - appropriation ordinary annual services - ROU assets 30,766 306 - 31,072

Total additions 35,924 906 - 36,830

Other movements

Depreciation/amortisation expense (6,744) (384) (8) (7,136)

Depreciation/amortisation on ROU assets (30,751) (88) - (30,839)

Total other movements (37,495) (472) (8) (37,975)

As at 30 June 2022

Gross book value 58,437 2,205 1,189 61,831

Gross book value - ROU assets 601,931 1,110 - 603,041

Accumulated depreciation/ amortisation and impairment (20,844) (747) (919) (22,510)

Accumulated depreciation/ amortisation and impairment - ROU assets (94,609) (477) - (95,086)

Closing net book balance 544,915 2,091 270 547,276

Prepared on Australian Accounting Standards basis. (a) ‘Appropriation ordinary annual services’ refers funding provided through Appropriation Bill (No. 1) 2021-22 for depreciation/amortisation expenses, DCBs or other operational expenses.

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Table 3.7: Schedule of budgeted income and expenses administered on behalf of Government (for the period ended 30 June) 2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

EXPENSES

Suppliers 272,020 383,290 340,001 228,225 192,073

Subsidies 113,366 101,067 83,175 60,402 31,160

Grants 2,706,978 2,606,317 2,362,056 2,306,732 2,284,202

Personal benefits 146,836,422 127,245,067 126,537,149 129,148,683 131,333,955 Finance costs 117,051 101,854 116,695 124,892 137,454

Payments to corporate entities 14,139,074 16,673,576 18,088,680 18,582,515 20,616,191

Other expenses 41,964 39,566 - - -

Total expenses administered on behalf of Government 164,226,875 147,150,737 147,527,756 150,451,449 154,595,035 LESS:

OWN-SOURCE INCOME

Own-source revenue

Non-taxation revenue

Interest 62,787 50,612 68,005 83,983 103,817

Dividends 1,007 1,010 1,007 1,007 1,007

Recoveries and rendering of services 344,434 366,151 377,914 394,243 397,769

Other sources of non­taxation revenues 37,896 26,823 21,670 26,326 37,649

Total non-taxation revenue 446,124 444,596 468,596 505,559 540,242

Total own-source revenue administered on behalf of Government 446,124 444,596 468,596 505,559 540,242

Total own-source income administered on behalf of Government 446,124 444,596 468,596 505,559 540,242

Net (cost of)/contribution by services (163,780,751) (146,706,141) (147,059,160) (149,945,890) (154,054,793) Surplus/(deficit) (163,780,751) (146,706,141) (147,059,160) (149,945,890) (154,054,793) Total comprehensive income/(loss) (163,780,751) (146,706,141) (147,059,160) (149,945,890) (154,054,793) Prepared on Australian Accounting Standards basis.

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Table 3.8: Schedule of budgeted assets and liabilities administered on behalf of Government (as at 30 June)

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

ASSETS

Financial assets

Cash and cash equivalents (a) 12,775 11,685 11,685 11,685 11,685

Receivables 5,172,209 5,181,638 5,329,252 5,507,930 5,723,002

Investments 1,095,111 859,143 777,141 772,658 768,040

Total financial assets 6,280,095 6,052,466 6,118,078 6,292,273 6,502,727

Total assets administered on behalf of Government 6,280,095 6,052,466 6,118,078 6,292,273 6,502,727

LIABILITIES

Payables

Suppliers 98,670 98,637 98,637 98,637 98,637

Subsidies 87,831 81,346 71,912 59,904 44,486

Personal benefits payable 2,549,182 2,358,615 2,301,998 3,006,658 3,148,965 Grants 53,174 53,174 53,174 53,174 53,174

Other payables 6,000 6,000 6,000 6,000 6,000

Total payables 2,794,857 2,597,772 2,531,721 3,224,373 3,351,262

Provisions

Personal benefits provision 4,485,401 4,452,892 4,418,467 4,373,522 4,325,469 Total provisions 4,485,401 4,452,892 4,418,467 4,373,522 4,325,469

Total liabilities administered on behalf of Government 7,280,258 7,050,664 6,950,188 7,597,895 7,676,731

Net assets/(liabilities) (1,000,163) (998,198) (832,110) (1,305,622) (1,174,004) Prepared on Australian Accounting Standards basis. (a) Includes special account balances.

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Table 3.9: Schedule of budgeted administered cash flows (for the period ended 30 June)

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

OPERATING ACTIVITIES

Cash received

Interest 73,514 76,651 41,028 41,515 42,327

GST received 218,973 218,274 213,272 213,170 209,914

Goods and services 337,067 373,959 378,974 395,638 402,057

Dividends 1,009 1,009 1,008 1,007 1,007

Personal benefits recoveries

386,790 648,640 729,843 742,899 750,767

Total cash received 1,017,353 1,318,533 1,364,125 1,394,229 1,406,072

Cash used

Grants 2,854,229 2,816,664 2,569,517 2,514,133 2,490,926

Subsidies 114,156 107,552 92,609 72,410 46,578

Personal benefits 149,262,362 128,160,455 127,439,809 129,312,286 132,079,480 Suppliers 281,916 392,106 345,812 233,994 195,263

Payments to corporate entities 14,139,074 16,673,576 18,088,680 18,582,515 20,616,191

Other 42,823 38,710 - - -

Total cash used 166,694,560 148,189,063 148,536,427 150,715,338 155,428,438 Net cash from/(used by) operating activities (165,677,207) (146,870,530) (147,172,302) (149,321,109) (154,022,366) INVESTING ACTIVITIES

Cash received

Repayments of loans and advances 37,199 36,162 39,427 42,647 47,791

Total cash received 37,199 36,162 39,427 42,647 47,791

Cash used

Advances and loans made 243,026 259,282 290,621 307,952 321,535

Total cash used 243,026 259,282 290,621 307,952 321,535

Net cash from/(used by) investing activities (205,827) (223,120) (251,194) (265,305) (273,744)

Net increase/(decrease) in cash held (165,883,034) (147,093,650) (147,423,496) (149,586,414) (154,296,110) Cash and cash equivalents at beginning of reporting period 518,528 12,775 11,685 11,685 11,685

Cash from the Official Public Account for:

- Appropriations 166,737,275 148,220,246 148,618,329 150,818,237 155,539,599 Cash to the Official Public Account for:

- Appropriations 1,359,994 1,127,686 1,194,833 1,231,823 1,243,489

Cash and cash equivalents at end of reporting period 12,775 11,685 11,685 11,685 11,685

Prepared on Australian Accounting Standards basis.

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DEPARTMENT O

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Australian Institute of Family Studies

Entity resources and planned performance

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Australian Institute of Family Studies

Section 1: Entity overview and resources .............................................................. 141

1.1 Strategic direction statement ................................................................................. 141

1.2 Entity resource statement ..................................................................................... 144

1.3 Budget measures .................................................................................................. 145

Section 2: Outcomes and planned performance ................................................... 146

2.1 Budgeted expenses and performance for Outcome 1 .......................................... 148

Section 3: Budgeted financial statements .............................................................. 153

3.1 Budgeted financial statements .............................................................................. 153

3.2 Budgeted financial statements tables ................................................................... 154

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Australian Institute of Family Studies

Section 1: Entity overview and resources

1.1 Strategic direction statement

The Australian Institute of Family Studies (AIFS) creates and communicates knowledge for policy-makers, service providers and the broader community to improve the wellbeing of families and communities.

As a result of AIFS’ actions, policy-makers use AIFS’ insights to enact systemic change via policy and resource allocation. Service providers also use AIFS’ insights to develop their people, deliver direct action and enhance their programs and practices.

The outcome is more effective legislation, programs and practices. The impact is better outcomes for Australian families.

Key priorities for 2021-22

AIFS is closing off its Strategic plan for the period 2016-2021 and work is underway on developing its new strategy for 2021-2026. The focus of the new strategy is to achieve better outcomes through more effective management of the research program. It will also focus on translating and communicating research findings for policy-makers, service providers and families, to help them make decisions that are informed by evidence. AIFS’ performance targets will be published in its forthcoming Corporate Plan.

AIFS is implementing a range of initiatives such as the redevelopment of its website, leadership development for managers, investment in an electronic workflow system, the development of a pricing and costing tool that integrates with a new budget framework and a finance capability framework to lift the finance and budgeting skills across key areas of the organisation. This investment in technology, people and processes is critical to delivering on the new strategy.

Major research activities to be undertaken in 2021-22

A major activity in AIFS’ new strategy is developing a research funding model to plan for future sustainability. This will help manage the risk of unpredictable funding and market fluctuations. To complement this work, AIFS is developing a research agenda with key themes and priorities to guide its efforts for the next five years.

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AIFS will also publish insights and analysis from the Australian Government’s longitudinal studies including: Ten to Men: the Australian Longitudinal Study into Men’s Health and Growing up in Australia: the Longitudinal Study of Australian Children. A paper scoping the future of the Ten to Men study is also planned for this year.

AIFS will collect data for, and publish insights and analysis from, the Families in Australia Survey, which touches on areas of everyday life including family relationships, work, finances and caring responsibilities, and impacts of the COVID-19 pandemic.

One of AIFS’ responsibilities is fulfilling the research functions of Australian Gambling Research Centre, established by the Commonwealth Gambling Measures Act 2012. AIFS is developing a pilot study for a National Gambling Reporting System. The purpose of the National Gambling Reporting System is to identify emerging trends and changes in the gambling environment and gambling-related harm that are likely to have implications for gambling policy and practical responses.

AIFS is also researching compliance with, and enforcement of, family law parenting orders from family law courts. This research has been commissioned by Australia’s National Research Organisation for Women’s Safety.

AIFS is continuing work on two evaluations commissioned by the Attorney-General’s Department. AIFS is evaluating the program where Legal Aid Commissions will provide lawyer-assisted mediation services in small value property matters up to $500,000 and also evaluating the trial of a simpler and faster court-based process for dividing property under $500,000 between separated couples. AIFS is more than halfway through the two-year evaluation period of both projects.

Major knowledge translation activities to be undertaken in 2021-22

AIFS is participating in the delivery of the Emerging Minds program, funded by the Department of Health, which equips professionals with resources to identify, assess and better support the mental health needs of children aged 0-12 years.

AIFS is also continuing to provide evidence-based web resources, practice guides and webinars for the child, family and community welfare sector through the Child Family Community Australia Information Exchange, funded by DSS.

Another priority is delivering AIFS’ biennial AIFS Conference in June 2022. The conference brings together the collective expertise of policy-makers, researchers, and service providers from different sectors to access the latest evidence about a range of topics affecting family wellbeing. The conference contributes to efforts to ensure that policies and services are informed by evidence for the benefit of families and their children.

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Major capacity building activities to be delivered in 2021-22

AIFS is delivering a professional development program to lift its knowledge translation capability internally, and to organisations who require additional support. The aim is to ensure a greater uptake of evidence in policy making that affects families and delivery of services to families.

AIFS is working with Families and Children activity service providers (funded by DSS) to help build their capacity to plan, implement and evaluate programs for families and children, and to incorporate evidence-based approaches into practice.

Another key project will focus on supporting genuine partnerships between Aboriginal and Torres Strait Islander organisations and non-Indigenous service providers funded through the Families and Children activity. AIFS is delivering this project in partnership with Secretariat of National Aboriginal and Islander Child Care - National Voice for our Children.

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1.2 Entity resource statement

Table 1.1 shows the total funding from all sources available to the entity for its operations and to deliver programs and services on behalf of the Government.

The table summarises how resources will be applied by outcome (government strategic policy objectives) and by administered (on behalf of the Government or the public) and departmental (for the entity’s operations) classification.

For more detailed information on special accounts and special appropriations, please refer to Budget Paper No. 4 - Agency Resourcing.

Information in this table is presented on a resourcing (that is, appropriations/cash available) basis, whilst the ‘Budgeted expenses for Outcome 1’ table in Section 2 and the financial statements in Section 3 are presented on an accrual basis.

Table 1.1: Australian Institute of Family Studies resource statement - Budget estimates for 2021­22 as at Budget May 2021 2020­21 2021­22

Estimated Estimate

actual

$'000 $'000

Departmental

Annual appropriations - ordinary annual services (a)

Prior year appropriations available (b) 6,607 4,801

Departmental appropriation (c) 4,466 4,469

s74 External Revenue (d) 11,145 12,060

Departmental Capital Budget (e) 190 190

Total departmental annual appropriations 22,408 21,520

Total departmental resourcing 22,408 21,520

Total resourcing for the Australian Institute of Family Studies 22,408 21,520

2020­21 2021­22

Average staffing level (number) 82 82

All figures shown above are GST exclusive - these may not match figures in the cash flow statement. Prepared on a resourcing (that is, appropriations available) basis. (a) Appropriation Bill (No. 1) 2021­22. (b) Estimated adjusted balance carried forward from previous year for annual appropriations. (c) Excludes Departmental Capital Budget. (d) Estimated External Revenue receipts under section 74 of the PGPA Act. (e) Departmental capital budgets are not separately identified in Appropriation Bill (No.1) and form part of

ordinary annual services items. Please refer to Table 3.5 for further details. For accounting purposes, this amount has been designated as a 'contribution by owner'.

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1.3 Budget measures

There are no new Budget measures relating to AIFS.

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Section 2: Outcomes and planned performance

Government outcomes are the intended results, impacts or consequences of actions by the Government on the Australian community. Commonwealth programs are the primary vehicle by which government entities achieve the intended results of their outcome statements. Entities are required to identify the programs which contribute to government outcomes over the Budget and forward years.

Each outcome is described below together with its related programs. The following provides detailed information on expenses for each outcome and program, further broken down by funding source.

Note:

Performance reporting requirements in the Portfolio Budget Statements are part of the Commonwealth performance framework established by the Public Governance, Performance and Accountability Act 2013. It is anticipated that the performance criteria described in Portfolio Budget Statements will be read with broader information provided in an entity’s corporate plans and annual performance statements - included in Annual Reports - to provide a complete picture of an entity’s planned and actual performance.

The most recent corporate plan and annual performance statement for AIFS can be found at: www.aifs.gov.au.

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Revisions to outcome statements and programs

Table 2: Changes to outcomes and program structure since last portfolio statements: Outcome statement changes Outcome 1 Statement

The creation and communication of knowledge for policy-makers, service providers and the broader community to improve the wellbeing of children, families and communities.

Old Statement:

Increased understanding of factors affecting how families function by conducting research and communicating findings to policy-makers, service providers and the broader community.

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2.1 Budgeted expenses and performance for Outcome 1

Outcome 1: The creation and communication of knowledge for policy-makers, service providers and the broader community to improve the wellbeing of children, families and communities.

Budgeted expenses for Outcome 1

This table shows how much the entity intends to spend (on an accrual basis) on achieving the outcome, broken down by program, as well as by Administered and Departmental funding sources.

Table 2.1.1: Budgeted expenses for Outcome 1 2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

Program 1.1 - Australian Institute of Family Studies Departmental expenses

Departmental appropriation 4,466 4,469 4,492 4,509 4,526

s74 External Revenue (a) 12,414 12,176 12,558 12,943 13,337

Expenses not requiring appropriation in the Budget year (b) 986 1,170 1,189 1,215 1,097

Departmental Total 17,866 17,815 18,239 18,667 18,960

Total expenses for Program 1.1 17,866 17,815 18,239 18,667 18,960

Outcome 1 Totals by appropriation type Departmental expenses

Departmental appropriation 4,466 4,469 4,492 4,509 4,526

s74 External Revenue (a) 12,414 12,176 12,558 12,943 13,337

Expenses not requiring appropriation in the Budget year (b) 986 1,170 1,189 1,215 1,097

Departmental Total 17,866 17,815 18,239 18,667 18,960

Total expenses for Outcome 1 17,866 17,815 18,239 18,667 18,960

Note: Departmental appropriation splits and totals are indicative estimates and may change in the course of the Budget year as Government priorities change. (a) Estimated expenses incurred in relation to receipts retained under section 74 of the PGPA Act. (b) ‘Expenses not requiring appropriation in the Budget year’ is made up of depreciation expenses,

amortisation expenses, make good expenses and audit fees.

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Table 2.1.2: Performance criteria for Outcome 1

Table 2.1.2 below details the performance criteria for each program associated with Outcome 1. It also summarises how each program is delivered and where 2021­22 Budget measures have created new programs or materially changed existing programs.

Outcome 1 - The creation and communication of knowledge for policy-makers, service providers and the broader community to improve the wellbeing of children, families and communities.

Program 1.1 - Australian Institute of Family Studies - The creation and communication of knowledge for policy-makers, service providers and the broader community to improve the wellbeing of children, families and communities. To deliver on this outcome, AIFS will manage our resources and capabilities to:

 undertake high-quality, impactful research relating to the wellbeing of families in Australia;  disseminate findings through multiple channels to identified target audiences;  connect and collaborate with organisations that have a stake in research, policy and practice influencing the wellbeing of families; and

 build and maintain a successful organisational culture that ensures high standards of performance, underpinned by ethical behaviour, sound risk and resource management, effective governance, and rigorous accountability procedures, as expected of an Australian Government agency.

Delivery AIFS will focus its work across three strategic areas:

 Creation and dissemination of research: identifying emerging research trends and questions; designing and undertaking high-quality research studies, including program evaluation, longitudinal research, data linkage and analysis; and disseminating our research through publications, webinars, and other products.

 Knowledge translation: integrating knowledge translation practices into the design and development of our website, resources, publications, webinars to ensure research uptake; and production and delivery of knowledge translation activities, including the AIFS conference.

 Capacity building: building internal capabilities in knowledge translation methods and practice; and building capacity of organisations to access and use research evidence in the design and delivery of programs and in undertaking their own evaluations.

Performance information

Year Performance criteria Actual Achievement/Targets

2020­21 Outcomes criteria

End users seek out AIFS research, resources and expertise

Number of e-News subscribers Year-end forecast: 40,000

Accessing publications (number of page views) Year-end forecast: 4,500,000

Number of webinar attendees Year-end forecast: 13,000

Number media citations Year-end forecast: 3,600

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Table 2.1.2: Performance criteria for Outcome 1 (continued) Program 1.1 - Australian Institute of Family Studies - The creation and communication of knowledge for policy-makers, service providers and the broader community to improve the wellbeing of children, families and communities. To deliver on this outcome, AIFS will manage our resources and capabilities to:

 undertake high-quality, impactful research relating to the wellbeing of families in Australia;  disseminate findings through multiple channels to identified target audiences;  connect and collaborate with organisations that have a stake in research, policy and practice influencing the wellbeing of families; and

 build and maintain a successful organisational culture that ensures high standards of performance, underpinned by ethical behaviour, sound risk and resource management, effective governance, and rigorous accountability procedures, as expected of an Australian Government agency.

Year Performance criteria Actual Achievement/Targets

2020­21 Number of media comment Year-end forecast: 50

Stakeholder survey - Frequency of engagement - minimum monthly Year-end forecast: 70 per cent

End users find AIFS research and resources relevant to their work

AIFS resources are easy to find Year-end forecast: 70 per cent

AIFS resources are accessible and easy to understand Year-end forecast: 80 per cent

End users used AIFS resources Year-end forecast: 80 per cent

Organisational capability enables AIFS to achieve impact

Australian Public Service employee census scores

Staff engagement Year-end forecast: 77 per cent

Staff wellbeing Year-end forecast: 76 per cent

Innovation Year-end forecast: 70 per cent

Impact criteria (stakeholder survey results)

AIFS resources expand stakeholders’ knowledge about issues affecting families Year-end forecast: 80 per cent

AIFS resources are incorporated into work practice Year-end forecast: 75 per cent

AIFS resources are used to make evidence-based decisions Year-end forecast: 75 per cent

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Table 2.1.2: Performance criteria for Outcome 1 (continued) Program 1.1 - Australian Institute of Family Studies - The creation and communication of knowledge for policy-makers, service providers and the broader community to improve the wellbeing of children, families and communities. To deliver on this outcome, AIFS will manage our resources and capabilities to:

 undertake high-quality, impactful research relating to the wellbeing of families in Australia;  disseminate findings through multiple channels to identified target audiences;  connect and collaborate with organisations that have a stake in research, policy and practice influencing the wellbeing of families; and

 build and maintain a successful organisational culture that ensures high standards of performance, underpinned by ethical behaviour, sound risk and resource management, effective governance, and rigorous accountability procedures, as expected of an Australian Government agency.

Year Performance criteria Actual Achievement/Targets

2020­21 AIFS resources are used to debate and

discuss different options for action Year-end forecast: 70 per cent

2021­22

Outcomes criteria

End users seek out AIFS research, resources and expertise

Number of e-News subscribers Greater than or equal to

2020-21

Accessing publications (number of page views) Greater than or equal to 2020-21

Number of webinar attendees Greater than or equal to

2020-21

Number media citations Greater than or equal to

2020-21

Number of media comment Greater than or equal to

2020-21

Stakeholder survey - Frequency of engagement - minimum monthly Greater than or equal to 2020-21

End users find AIFS research and resources relevant to their work

AIFS resources are easy to find Greater than or equal to

2020-21

AIFS resources are accessible and easy to understand Greater than or equal to 2020-21

End users used AIFS resources Greater than or equal to

2020-21

Organisational capability enables AIFS to achieve impact

Australian Public Service employee census scores

Staff engagement Greater than or equal to

2020-21

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Table 2.1.2: Performance criteria for Outcome 1 (continued) Program 1.1 - Australian Institute of Family Studies - The creation and communication of knowledge for policy-makers, service providers and the broader community to improve the wellbeing of children, families and communities. To deliver on this outcome, AIFS will manage our resources and capabilities to:

 undertake high-quality, impactful research relating to the wellbeing of families in Australia;  disseminate findings through multiple channels to identified target audiences;  connect and collaborate with organisations that have a stake in research, policy and practice influencing the wellbeing of families; and

 build and maintain a successful organisational culture that ensures high standards of performance, underpinned by ethical behaviour, sound risk and resource management, effective governance, and rigorous accountability procedures, as expected of an Australian Government agency.

Year Performance criteria Actual Achievement/Targets

2021­22

Staff wellbeing Greater than or equal to

2020-21

Innovation Greater than or equal to

2020-21

Impact criteria (stakeholder survey results)

AIFS resources expand stakeholders’ knowledge about issues affecting families Greater than or equal to 2020-21

AIFS resources are incorporated into work practice Greater than or equal to 2020-21

AIFS resources are used to make evidence-based decisions Greater than or equal to 2020-21

AIFS resources are used to debate and discuss different options for action Greater than or equal to 2020-21

2022­23 and beyond As per 2021­22 Target increases of outcome

and impact measures will be based on the averages of year to year changes from 2019-20 to 2021-22.

Purpose To create and communicate knowledge for policy-makers, service providers and the broader community to improve the wellbeing of children, families and communities.

Material changes to Program 1.1 resulting from 2021-22 Budget measures: Nil.

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Section 3: Budgeted financial statements

Section 3 presents budgeted financial statements which provide a comprehensive snapshot of entity finances for the 2021­22 Budget year, including the impact of Budget measures and resourcing on financial statements.

3.1 Budgeted financial statements

3.1.1 Differences between entity resourcing and financial statements

The financial statements in Section 3 recognise revenue on an accrual basis and the entity resourcing is based on available appropriation and cash receipts.

3.1.2 Explanatory notes and analysis of budgeted financial statements

Departmental

Income and Expenses

AIFS is budgeting for a break-even position in 2021­22 and the forward years after adjusting for depreciation and amortisation expenses.

Total own-sourced revenue for 2021­22 is expected to be $12.1 million and revenue from government is expected to be $4.5 million.

Balance Sheet

AIFS has a budgeted net liability position of $0.3 million at 30 June 2022.

Total assets at 30 June 2022 are estimated to be $13.5 million, comprising $7.2 million of financial assets and $6.3 million in non-financial assets.

Total liabilities at 30 June 2022 are estimated to be $13.8 million, with the primary liabilities being accrued employee entitlements, which total $2.7 million, supplier payables $0.4 million and unearned revenue $6.7 million.

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3.2 Budgeted financial statements tables

Table 3.1: Comprehensive income statement (showing net cost of services) for the period ended 30 June 2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

EXPENSES

Employee benefits 10,934 11,489 11,765 12,051 12,344

Suppliers 5,865 5,085 5,225 5,352 5,481

Depreciation and amortisation (a) 986 1,170 1,189 1,215 1,097

Finance costs 81 71 60 49 38

Total expenses 17,866 17,815 18,239 18,667 18,960

LESS:

OWN-SOURCE INCOME

Own-source revenue

Sale of goods and rendering of services 12,323 11,400 12,487 12,167 13,266

Other revenue 58 743 38 743 38

Total own-source revenue 12,381 12,143 12,525 12,910 13,304

Gains

Other gains 33 33 33 33 33

Total gains 33 33 33 33 33

Total own-source income 12,414 12,176 12,558 12,943 13,337

Net (cost of)/contribution by services (5,452) (5,639) (5,681) (5,724) (5,623)

Revenue from Government 4,466 4,469 4,492 4,509 4,526

Surplus/(deficit) attributable to the Australian Government (986) (1,170) (1,189) (1,215) (1,097)

Total comprehensive income/(loss) attributable to the Australian Government (986) (1,170) (1,189) (1,215) (1,097)

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Table 3.1: Comprehensive income statement (showing net cost of services) for the period ended 30 June (continued) Note: Impact of net cash appropriation arrangements 2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

Total comprehensive income/(loss) - as per the statement of comprehensive income (986) (1,170) (1,189) (1,215) (1,097)

plus: depreciation/amortisation expenses previously funded through revenue appropriations (a) 438 622 641 667 549

plus: depreciation/amortisation expenses for ROU assets (b) 548 548 548 548 548

less: principal repayments on leased assets 448 480 514 549 585

Net cash operating surplus/(deficit) (448) (480) (514) (549) (585)

Prepared on Australian Accounting Standards basis. (a) From 2010-11, the Government introduced net cash appropriation arrangements where Bill 1 revenue appropriations for the depreciation/amortisation expenses of non-corporate Commonwealth entities (and select corporate Commonwealth entities) were replaced with a separate capital budget (the

Departmental Capital Budget, or DCB) provided through Bill 1 equity appropriations. For information regarding DCBs, please refer to Table 3.5 Departmental Capital Budget Statement. (b) Applies leases under AASB 16 Leases.

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Table 3.2: Budgeted departmental balance sheet (as at 30 June) 2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

ASSETS

Financial assets

Cash and cash equivalents 360 378 367 393 395

Trade and other receivables 6,482 6,220 6,041 5,984 5,946

Other financial assets 642 630 650 670 690

Total financial assets 7,484 7,228 7,058 7,047 7,031

Non-financial assets

Property, plant and equipment 6,024 5,121 4,410 3,527 2,713

Intangibles 973 764 569 378 181

Other non-financial assets 496 426 435 444 454

Total non-financial assets 7,493 6,311 5,414 4,349 3,348

Total assets 14,977 13,539 12,472 11,396 10,379

LIABILITIES

Payables

Suppliers 471 399 408 418 428

Other payables 6,975 6,899 7,157 7,458 7,728

Total payables 7,446 7,298 7,565 7,876 8,156

Interest bearing liabilities

Leases 3,979 3,499 2,985 2,436 1,851

Total interest bearing liabilities 3,979 3,499 2,985 2,436 1,851

Provisions

Employee provisions 2,512 2,682 2,859 3,044 3,236

Other provisions 350 350 350 350 350

Total provisions 2,862 3,032 3,209 3,394 3,586

Total liabilities 14,287 13,829 13,759 13,706 13,593

Net assets 690 (290) (1,287) (2,310) (3,214)

EQUITY*

Parent entity interest

Contributed equity 4,742 4,932 5,124 5,316 5,509

Reserves 296 296 296 296 296

Retained surplus/ (accumulated deficit) (4,348) (5,518) (6,707) (7,922) (9,019)

Total parent entity interest 690 (290) (1,287) (2,310) (3,214)

Total equity 690 (290) (1,287) (2,310) (3,214)

Prepared on Australian Accounting Standards basis. *Equity is the residual interest in assets after deduction of liabilities.

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Table 3.3: Departmental statement of changes in equity - summary of movement (Budget year 2021­22) Retained Asset Contributed Total

earnings revaluation equity/ equity

reserve capital

$'000 $'000 $'000 $'000

Opening balance as at 1 July 2021

Balance carried forward from previous period (4,348) 296 4,742 690

Adjusted opening balance (4,348) 296 4,742 690

Comprehensive income

Surplus/(deficit) for the period (1,170) - - (1,170)

Total comprehensive income (1,170) - - (1,170)

Transactions with owners

Contributions by owners

Departmental Capital Budget - - 190 190

Sub-total transactions with owners - - 190 190

Estimated closing balance as at 30 June 2022 (5,518) 296 4,932 (290)

Closing balance attributable to the Australian Government (5,518) 296 4,932 (290)

Prepared on Australian Accounting Standards basis.

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Table 3.4: Budgeted departmental statement of cash flows (for the period ended 30 June) 2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

OPERATING ACTIVITIES

Cash received

Appropriations 6,272 4,699 4,722 4,617 4,617

Sale of goods and rendering of services 11,445 11,305 12,643 12,320 13,427

Net GST received (139) 5 2 3 2

Other (300) 755 18 723 18

Total cash received 17,278 16,764 17,385 17,663 18,064

Cash used

Employees 10,663 11,273 11,539 11,772 12,098

Suppliers 6,078 5,054 5,192 5,318 5,448

Interest payments on lease liability 81 71 60 49 38

Other 3 - - - -

Total cash used 16,825 16,398 16,791 17,139 17,584

Net cash from/(used by) operating activities 453 366 594 524 480

INVESTING ACTIVITIES

Cash used

Purchase of property, plant and equipment 1,195 58 283 141 86

Total cash used 1,195 58 283 141 86

Net cash from/(used by) investing activities (1,195) (58) (283) (141) (86)

FINANCING ACTIVITIES

Cash received

Contributed equity 190 190 192 192 193

Total cash received 190 190 192 192 193

Cash used

Principal payments on lease liability 448 480 514 549 585

Total cash used (448) (480) (514) (549) (585)

Net cash from/(used by) financing activities (258) (290) (322) (357) (392)

Net increase/(decrease) in cash held (1,000) 18 (11) 26 2

Cash and cash equivalents at the beginning of the reporting period 1,360 360 378 367 393

Cash and cash equivalents at the end of the reporting period 360 378 367 393 395

Prepared on Australian Accounting Standards basis.

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Table 3.5: Departmental capital budget statement (for the period 30 June) 2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

NEW CAPITAL APPROPRIATIONS

Capital budget - Bill 1 (DCB) 190 190 192 192 193

Total new capital appropriations 190 190 192 192 193

Provided for:

Purchase of non-financial assets 190 190 192 192 193

Total items 190 190 192 192 193

PURCHASE OF NON-FINANCIAL ASSETS

Funded by capital appropriation - DCB (a) 190 190 192 192 193

TOTAL 190 190 192 192 193

RECONCILIATION OF CASH USED TO ACQUIRE ASSETS TO ASSET MOVEMENT TABLE

Total purchases 190 190 192 192 193

Total cash used to acquire assets 190 190 192 192 193

Prepared on Australian Accounting Standards basis. (a) Does not include annual finance lease costs. Includes purchases from current and previous years’ DCBs.

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Table 3.6: Statement of departmental asset movements (Budget year 2021­22) Other Computer Total

property, software

plant and and

equipment intangibles

$'000 $'000 $'000

As at 1 July 2021

Gross book value 3,042 1,017 4,059

Gross book value - ROU assets 4,844 - 4,844

Accumulated depreciation/amortisation and impairment (1,862) (44) (1,906)

Opening net book balance 6,024 973 6,997

Capital asset additions

Estimated expenditure on new or replacement assets

By purchase - appropriation ordinary annual services (a) 58 - 58

Total additions 58 - 58

Other movements

Depreciation/amortisation expense (413) (209) (622)

Depreciation/amortisation expense on ROU assets (548) - (548)

Total other movements (961) (209) (1,170)

As at 30 June 2022

Gross book value 3,100 1,017 4,117

Gross book value - ROU assets 4,844 - 4,844

Accumulated depreciation/amortisation and impairment (2,823) (253) (3,076)

Closing net book balance 5,121 764 5,885

Prepared on Australian Accounting Standards basis. (a) ‘Appropriation ordinary annual services’ refers to funding provided through Appropriation Bill (No. 1) 2021­22 for depreciation/amortisation expenses, DCBs or other operational expenses.

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DEPARTMENT O

National Disability Insurance Agency

Entity resources and planned performance

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National Disability Insurance Agency

Section 1: Entity overview and resources .............................................................. 165

1.1 Strategic direction statement ................................................................................. 165

1.2 Entity resource statement ..................................................................................... 166

1.3 Budget measures .................................................................................................. 168

Section 2: Outcomes and planned performance ................................................... 169

2.1 Budgeted expenses and performance for Outcome 1 .......................................... 170

Section 3: Budgeted financial statements .............................................................. 178

3.1 Budgeted financial statements .............................................................................. 178

3.2 Budgeted financial statements tables ................................................................... 180

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National Disability Insurance Agency

Section 1: Entity overview and resources

1.1 Strategic direction statement

The National Disability Insurance Agency (NDIA) was established under the National Disability Insurance Act 2013 (the Act) and has responsibility for administering the NDIS. The Act (in conjunction with other laws) gives effect to Australia’s obligations under the United Nations Convention on the Rights of Persons with Disabilities.

The NDIS was established in 2013 as a new way of providing support to Australians with significant and permanent disability, their families and carers.

The NDIA is overseen by a Board which has responsibility for ensuring the proper, efficient and effective performance of the NDIA’s functions, and setting the NDIA’s strategic direction. The NDIA’s governance structure also includes an Independent Advisory Council that provides independent advice to the Board, which the Board must consider when performing its duties.

Key areas of focus

The NDIA 2021-25 Corporate Plan is focussed on creating a simpler, fairer and faster NDIS.

Building on the Participant Service Charter and the Participant Service Improvement Plan introduced last year, NDIA is extending this work to create a better NDIS. These activities will focus on:

 Developing processes that will be more efficient and make it easier for participants to get the support they need.

 Improving fairness, accuracy and consistency of budgets and plans through the introduction of Independent Assessments, subject to required enabling legislation.

 Providing greater clarity around what is reasonable and necessary.

 Introducing overall personalised budgets with more flexibility so participants can use funds in a way that best suits them.

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1.2 Entity resource statement

Table 1.1 shows the total funding from all sources available to the entity for its operations and to deliver programs and services on behalf of the Government.

The table summarises how resources will be applied by outcome (government strategic policy objectives) and by program.

Information in this table is presented on a resourcing (that is, appropriations/cash available) basis, whilst the ‘Budgeted expenses for Outcome 1’ table in Section 2 and the financial statements in Section 3 are presented on an accrual basis.

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Table 1.1: National Disability Insurance Agency resource statement - Budget estimates for 2021­22 as at Budget May 2021 2020­21 2021­22

Estimated Estimate

actual

$'000 $'000

Opening balance/cash reserves at 1 July 2,497,240 3,261,871

Funds from Government

Annual appropriations - ordinary annual services (a)

Outcome 1 1,208,878 1,237,457

Total annual appropriations 1,208,878 1,237,457

Amounts received from related entities

Amounts from portfolio department (b) 12,930,196 15,436,119

Total amounts received from related entities 12,930,196 15,436,119

Total funds from Government 14,139,074 16,673,576

Funds from other sources

Contributions from state and territory governments (c) 8,991,601 9,781,449

Resources received free of charge (d) 1,540,937 1,268,960

Interest 13,487 8,563

Total funds from other sources 10,546,025 11,058,972

Total net resourcing for the National Disability Insurance Agency 27,182,339 30,994,419

2020­21 2021­22

Average staffing level (number) 3,989 3,982

EMPTY

Third party payments from and on behalf of other entities 2020­21 2021­22

Estimated Estimate

actual

$'000 $'000

Payments made to other entities for the provision of services

Services Australia 75,105 75,623

Department of Social Services 800 -

Department of the Prime Minister and Cabinet 530 546

Australian Taxation Office 1,773 1,826

All figures shown above are GST exclusive - these may not match figures in the cash flow statement. Prepared on a resourcing (that is, appropriations available) basis. The NDIA is not directly appropriated as it is a corporate Commonwealth entity. Appropriations are made to DSS, as a responsible non-corporate Commonwealth entity, which are then paid to the NDIA and are considered ‘departmental’ for all purposes. (a) Appropriation Bill (No. 1) 2021-22. NDIA appropriation was reduced from $1.214 billion to $1.209 billion

during 2020-21 due to a change in Australian Government policy with responsibility for the Information, Linkages and Capacity Building Program transferring from NDIA to DSS effective 31 January 2021. (b) Community cash contributions for Reasonable and Necessary Support for Participants and Community Inclusion and Capacity Development Grants programs. (c) Cash contributions from state and territory governments. (d) Services provided in-kind to participants on behalf of state and territory governments.

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1.3 Budget measures

Budget measures relating to NDIA are detailed in Budget Paper No. 2 and are summarised below.

Table 1.2: National Disability Insurance Agency 2021­22 Budget measures Measures announced since the 2020-21 Mid-Year Economic and Fiscal Outlook (MYEFO) 2020-21 2021-22 2022-23 2023-24 2024-25

Program $'000 $'000 $'000 $'000 $'000

Payment measures

Digital Economy Strategy (a) 1.3

Administered payment - - - - -

Departmental payment - 1,254 - - -

Total - 1,254 - - -

Total payment measures

Administered - - - - -

Departmental - 1,254 - - -

Total - 1,254 - - -

Prepared on a Government Finance Statistics (Underlying Cash) basis. Figures displayed as a negative (-) represent a decrease in funds and a positive (+) represent an increase in funds. (a) The lead entity for measure Digital Economy Strategy is the Digital Transformation Agency. The full measure description and details appear in Budget Paper No. 2 under the Prime Minister and Cabinet

Portfolio.

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Section 2: Outcomes and planned performance

Government outcomes are the intended results, impacts or consequences of actions by the Government on the Australian community. Commonwealth programs are the primary vehicle by which government entities achieve the intended results of their outcome statements. Entities are required to identify the programs which contribute to government outcomes over the Budget and forward years.

Each outcome is described below together with its related programs. The following provides detailed information on expenses for each outcome and program, further broken down by funding source.

Note:

Performance reporting requirements in the Portfolio Budget Statements are part of the Commonwealth performance framework established by the Public Governance, Performance and Accountability Act 2013. It is anticipated that the performance criteria described in Portfolio Budget Statements will be read with broader information provided in an entity’s corporate plans and annual performance statements - included in Annual Reports - to provide a complete picture of an entity’s planned and actual performance.

The most recent corporate plan and annual performance statement for the NDIA can be found at: www.ndis.gov.au.

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2.1 Budgeted expenses and performance for Outcome 1

Outcome 1: To implement a National Disability Insurance Scheme that provides individual control and choice in the delivery of reasonable and necessary supports to improve the independence, social and economic participation of eligible people with disability, their families and carers, and associated referral services and activities.

Linked programs

Department of Social Services

Programs

 Program 1.3 - Financial Support for People with Disability

 Program 1.4 - Financial Support for Carers

 Program 3.1 - Disability and Carers

 Program 3.2 - National Disability Insurance Scheme

Contribution to Outcome 1 made by linked programs

DSS contributes to improving the wellbeing and social and economic participation of people with disability, their families and carers by developing the policy and legal framework for the NDIS in which the NDIA operates.

Department of Health

Programs

 Program 1.2 - Mental Health

 Program 2.2 - Hearing Services

Contribution to Outcome 1 made by linked programs

The Department of Health contributes to improving the wellbeing and social and economic participation of people with disability, their families and carers including through the provision of relevant supports to people with disability and NDIS participants.

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Linked programs (continued)

Services Australia

Program

 Program 1.1 - Services to the Community - Social Security and Welfare

Contribution to Outcome 1 made by linked program

Services Australia contributes to improving the wellbeing and social and economic participation of people with disability, their families and carers by supporting the NDIA with the delivery of shared services arrangements, provision of specialised resources, and the provision of payments on NDIA’s behalf.

NDIS Quality and Safeguards Commission

Programs

 Program 1.1 - Support for National Disability Insurance Scheme providers in relation to registration

 Program 1.2 - Program Support for the NDIS Quality and Safeguards Commission

Contribution to Outcome 1 made by linked programs

The NDIS Quality and Safeguards Commission contributes to improving the wellbeing and social and economic participation of people with disability, their families and their carers by: regulating NDIS providers; developing a nationally consistent approach to delivering quality and safeguards for people with disability receiving supports; registering providers who provide supports under the NDIS; managing complaints; receiving and acting on reportable incidents; providing leadership in behaviour support; and providing education and training for providers, workers and auditors.

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Budgeted expenses for Outcome 1

This table shows how much the entity intends to spend (on an accrual basis) on achieving the outcome, broken down by program, as well as by funding sources.

Table 2.1.1: Budgeted expenses for Outcome 1

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

Program 1.1 - Reasonable and necessary support for participants Revenue from Government

Payment from related entities 12,764,462 15,436,119 16,711,526 17,322,778 19,299,701 Contributions from state and territory governments 8,991,601 9,781,449 10,220,887 11,385,169 12,343,694

Revenue from other independent sources (a) 1,540,937 1,268,960 1,324,685 717,281 240,671

Total expenses for Program 1.1 23,297,000 26,486,528 28,257,098 29,425,228 31,884,066 Program 1.2 - Community inclusion and capacity development grants Revenue from Government

Payment from related entities (b) 25,628 - - - -

Total expenses for Program 1.2 25,628 - - - -

Program 1.3 - Agency costs Revenue from Government

Ordinary annual services (Appropriation Bill No. 1) 1,208,878 1,237,457 1,377,154 1,259,737 1,316,490 Expenses not requiring appropriation in the Budget year (c) 294,714 235,968 82,002 4,483 4,618

Revenue - other (d) 13,487 8,563 7,262 6,261 48,699

Total expenses for Program 1.3 1,517,079 1,481,988 1,466,418 1,270,481 1,369,807

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Table 2.1.1: Budgeted expenses for Outcome 1 (continued)

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

Outcome 1 totals by resource type Revenue from Government

Ordinary annual services (Appropriation Bill No. 1) 1,208,878 1,237,457 1,377,154 1,259,737 1,316,490 Payment from related entities (b) 12,790,090 15,436,119 16,711,526 17,322,778 19,299,701 Contributions from state and territory governments 8,991,601 9,781,449 10,220,887 11,385,169 12,343,694

Revenues from other independent sources (a) 1,540,937 1,268,960 1,324,685 717,281 240,671

Expenses not requiring appropriation in the Budget year (c) 294,714 235,968 82,002 4,483 4,618

Revenue - other (d) 13,487 8,563 7,262 6,261 48,699

Total expenses for Outcome 1 24,839,707 27,968,516 29,723,516 30,695,709 33,253,873 Note: Departmental appropriation splits and totals are indicative estimates and may change in the course of the Budget year as Government priorities change. (a) ‘Revenues from other independent sources’ relates to services provided in-kind to participants on behalf

of state and territory governments. (b) As a result of change in Australian Government policy, responsibility for the Information, Linkages and Capacity Building Program was transferred from NDIA to DSS effective 31 January 2021. (c) ‘Expenses not requiring appropriation in the Budget year’ relates to the Tune Operating Review and

AASB 16 Lease accounting treatment in the forward estimates. (d) Interest received.

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Table 2.1.2: Performance criteria for Outcome 1

Table 2.1.2 below details the performance criteria for each program associated with Outcome 1. It also summarises how each program is delivered and where 2021­22 Budget measures have created new programs or materially changed existing programs.

Outcome 1 - To implement a National Disability Insurance Scheme that provides individual control and choice in the delivery of reasonable and necessary supports to improve the independence, social and economic participation of eligible people with disability, their families and carers, and associated referral services and activities.

Program 1.1 - Reasonable and necessary support for participants - The objective of this program is to provide funding for reasonable and necessary supports to eligible people with disability through consistent, high quality plans, and to ensure they are in control and have choices to appropriately support their independence and social and economic participation.

This program contributes to the outcome by the delivery of financially sustainable funding for participants’ reasonable supports, enabling participants to source services in their plans to pursue their goals.

Delivery The program provides funding for reasonable and necessary supports to eligible participants in the NDIS with an approved plan. Funding arrangements are via cash payments to participants and registered service providers and the allocation of existing Commonwealth and state and territory arrangements.

Performance information

Year Performance criteria Actual Achievement/Targets

2020­21  NDIS support costs

 Participant satisfaction  Participant Service Guarantee timeframes

 Support costs per participant are within budget.

 Participant satisfaction survey results are greater than 80 per cent positive.

 Participant Service Guarantee timeframes are met.

Year-end forecast: On track

2021­22  NDIS support costs

 Participant satisfaction  Participant Service Guarantee timeframes

 Support costs per participant are within budget.

 Participant satisfaction survey results are greater than 80 per cent positive.

 Participant Service Guarantee timeframes are met.

2022­23 and beyond As per 2021­22 As per 2021­22

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Table 2.1.2: Performance criteria for Outcome 1 (continued) Program 1.1 - Reasonable and necessary support for participants - The objective of this program is to provide funding for reasonable and necessary supports to eligible people with disability through consistent, high quality plans, and to ensure they are in control and have choices to appropriately support their independence and social and economic participation.

This program contributes to the outcome by the delivery of financially sustainable funding for participants’ reasonable supports, enabling participants to source services in their plans to achieve their goals.

Purpose Improving outcomes for people with disability

Supporting people with disability to pursue their goals and maximise their independence and social and economic participation.

Providing reasonable and necessary supports, including early intervention supports, for NDIS participants.

Supporting people with disability to exercise choice and control in the pursuit of their goals and the planning and delivery of their supports.

Developing the capacity of people with disability to participate in the community and in employment.

Material changes to Program 1.1 resulting from 2021-22 Budget measures: Nil.

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Table 2.1.2: Performance criteria for Outcome 1 (continued) Program 1.2 - Community inclusion and capacity development grants - The objective of this program is to provide funding to organisations to assist them to increase social and community participation for people with disability.

By increasing community and social involvement of people with disability, this program directly targets and contributes to those parts of the outcome. This has additional benefits for increasing community awareness of people with disability and their capabilities which will improve economic participation and thus independence.

Delivery The NDIA provided funding to organisations via grants which will allow them to assist all people with disability, not only eligible participants.

Performance information

Year Performance criteria Actual Achievement/Targets

2020­21 Number and nominal value of grants provided. All grants successfully delivered in accordance with the program agreed with the Commonwealth and state and territory jurisdictions.

Year-end forecast: On track prior to transfer of the Program to DSS on 31 January 2021.

2021­22 and beyond (a)

Not applicable. Not applicable.

Purpose Improving outcomes for people with disability

Supporting people with disability to pursue their goals and maximise their independence and social and economic participation.

Developing the capacity of people with disability to participate in the community and in employment.

Material changes to Program 1.2 resulting from 2021-22 Budget measures: Nil.

(a) Program 1.2 - Community Inclusion and Capacity Development Grants was transferred to DSS on 31 January 2021.

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Table 2.1.2: Performance criteria for Outcome 1 (continued) Program 1.3 - Agency costs - The Agency costs program ensures efficient and effective use of the NDIA operating resources to implement the outcomes of the NDIA.

This program contributes to the outcome as it is the primary delivery mechanism for the implementation of the NDIS. The NDIA is responsible for assessing applicants to the NDIS and developing plans, for those who are eligible, in a manner which is based on insurance principles, and administering the payments made under Program 1.1 and 1.2.

Delivery The NDIA develops and maintains the strategies and frameworks being used in the transition of the NDIS to a mature scheme. These include the process for assessment and planning, disability services market development and community engagement and communications. The NDIA executes these through a network of service centres throughout Australia and by working together with its community partners to deliver elements of the NDIS to people with a disability and the wider sector.

Performance information

Year Performance criteria Actual Achievement/Targets

2020­21 NDIA operating costs. NDIA operating costs are within

budget.

Year-end forecast: On track

2021­22 NDIA operating costs. NDIA operating costs are within

budget.

2022­23 and beyond As per 2021­22 As per 2021­22

Purposes Funding the operations of the NDIA and its delivery partners to achieve the following: Improving outcomes for people with disability

Facilitating the development of a nationally consistent approach to the access to, and the planning and funding of, supports for people with disability.

Supporting people with disability to exercise choice and control in the pursuit of their goals and the planning and delivery of their supports. Safeguarding the sustainability of the NDIS

Building a sustainable scheme based on NDIS insurance principles, including assessing and reporting on whether NDIS investments improve outcomes and minimise lifetime support costs.

Building stakeholder confidence

Building trust and confidence amongst stakeholders (participants, carers, the community and the disability services market) through communication and engagement.

Material changes to Program 1.3 resulting from 2021-22 Budget measures: Nil.

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Section 3: Budgeted financial statements

Section 3 presents budgeted financial statements which provide a comprehensive snapshot of entity finances for the 2021­22 Budget year, including the impact of Budget measures and resourcing on financial statements.

3.1 Budgeted financial statements

3.1.1 Explanatory notes and analysis of budgeted financial statements

In 2021-22, the NDIS continues to move from transition phase to a mature scheme. The large uptake in participants is represented by the increase in participant plan expenses to $26.5 billion in 2021-22. Participant plan expenses continue to increase across the forward estimates as further participants join the NDIS, rising to $31.9 billion in 2024-25.

Supplier expenses are the largest component of the NDIA operating costs at $960.7 million in 2021-22, reducing to $935.5 million in 2022-23. Similarly, employee benefit expenses increase to $446.1 million in 2021-22 and $456.6 million in 2022-23.

Sale of goods and services revenue increases from $25.2 billion in 2021-22 to $31.6 billion by 2024-25. This change is due to the increase in participant numbers as the NDIS continues to transition to a mature scheme.

The NDIA receives services provided in-kind to participants on behalf of state and territory governments, reflected as resources received free of charge. This revenue reduces from $1.5 billion in 2020-21 to $1.3 billion in 2021-22 before reducing further in the forward years.

Commonwealth funding for programs 1.1 and 1.2 has been appropriated to the DSS and paid to the NDIA as required. These amounts are reflected as revenue from the sale of goods and services in these years. Commonwealth funding for the NDIA’s operating costs will continue to be appropriated to the NDIA and is reflected as revenue from Government.

The NDIA received approval for a $600 million operating loss over the forward estimates in 2020-21, relating to Program 1.3. The NDIA is estimating a $140.1 million operating surplus for Program 1.1 and $294.7 million operating loss for Program 1.3 in 2020-21.

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Balance sheet

The NDIA is budgeting for a net asset position of $774.1 million as at 30 June 2022.

Total assets as at 30 June 2022 are forecast to be $3.9 billion, comprised of $3.6 billion in financial assets and $297.1 million in non-financial assets. The most significant asset is cash of $3.1 billion. Total liabilities are expected to be $3.1 billion as at 30 June 2022, comprised primarily of $1.9 billion in participant plan provisions, $771.8 million in other payables, $168.7 million in supplier payables and $80.2 million in unpaid employee entitlements.

Statement of cash flows

The NDIA’s budgeted cash flows largely reflect activity in the income statement, with no significant variations between income and expenses and their associated cash flows. The total cash received from operating activities will increase from $23.8 billion in 2020-21 to $26.6 billion in 2021-22, rising to $33.1 billion in 2024-25. This primarily reflects increased funding from the Commonwealth, and state and territory governments as the NDIS moves towards a mature scheme. This will be offset by increased cash payments for reasonable and necessary support, and employee and supplier expenses as the Scheme grows.

Capital budget statement

The NDIA will invest $22.7 million in the purchase of leasehold improvements and other property, plant and equipment during 2021-22. Capital funding in the forward years will then be used to maintain and refurbish leasehold improvements and other property, plant and equipment in 2022-23 and beyond. This will be funded internally through departmental resources.

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3.2 Budgeted financial statements tables

Table 3.1: Comprehensive income statement (showing net cost of services) for the period ended 30 June

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

EXPENSES

Employee benefits 411,173 446,066 456,594 396,167 404,042

Suppliers 1,034,805 960,735 935,453 803,017 896,504

Grants 25,628 - - - -

Depreciation and amortisation 68,135 72,322 71,426 68,835 66,725

Finance costs 2,966 2,865 2,945 2,462 2,536

Write-down and impairment of assets 63,000 - - - -

Participant plan expenses 23,234,000 26,486,528 28,257,098 29,425,228 31,884,066 Total expenses 24,839,707 27,968,516 29,723,516 30,695,709 33,253,873

LESS:

OWN-SOURCE INCOME

Own-source revenue

Sale of goods and rendering of services 21,921,797 25,217,568 27,032,413 28,707,947 31,643,395

Interest 13,487 8,563 7,262 6,261 48,699

Total own-source revenue 21,935,284 25,226,131 27,039,675 28,714,208 31,692,094 Gains

Other gains 1,540,937 1,268,960 1,224,685 717,281 240,671

Total gains 1,540,937 1,268,960 1,224,685 717,281 240,671

Total own-source income 23,476,221 26,495,091 28,264,360 29,431,489 31,932,765 Net (cost of)/contribution by services (1,363,486) (1,473,425) (1,459,156) (1,264,220) (1,321,108)

Revenue from Government 1,208,878 1,237,457 1,377,154 1,259,737 1,316,490

Surplus/(deficit) attributable to the Australian Government (154,608) (235,968) (82,002) (4,483) (4,618)

Total comprehensive income/(loss) attributable to the Australian Government (154,608) (235,968) (82,002) (4,483) (4,618)

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Table 3.1: Comprehensive income statement (showing net cost of services) for the period ended 30 June (continued) Note: Impact of net cash appropriation arrangements

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

Total comprehensive income/(loss) - as per the statement of comprehensive income (154,608) (235,968) (82,002) (4,483) (4,618)

plus: depreciation/amortisation expenses for ROU assets (a) 43,208 44,482 45,793 47,144 48,535

less: principal repayments on leased assets (a) 39,105 40,255 41,439 42,661 43,917

Net cash operating surplus/(deficit) (150,505) (231,741) (77,648) - -

Prepared on Australian Accounting Standards basis. (a) Applies leases under AASB 16 Leases.

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Table 3.2: Budgeted departmental balance sheet (as at 30 June)

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

ASSETS

Financial assets

Cash and cash equivalents 3,261,871 3,073,650 3,038,549 3,028,777 3,027,456 Trade and other receivables 399,227 399,374 399,589 398,851 399,119

Other financial assets 140,000 140,000 140,000 140,000 140,000

Total financial assets 3,801,098 3,613,024 3,578,138 3,567,628 3,566,575

Non-financial assets

Land and buildings 281,049 276,983 277,411 283,883 289,514

Property, plant and equipment 11,602 12,506 11,878 9,944 11,342

Other non-financial assets 7,566 7,566 7,566 7,566 7,566

Total non-financial assets 300,217 297,055 296,855 301,393 308,422

Total assets 4,101,315 3,910,079 3,874,993 3,869,021 3,874,997

LIABILITIES

Payables

Suppliers 131,936 168,708 207,507 200,001 202,726

Other payables 770,958 771,832 772,660 771,749 772,489

Total payables 902,894 940,540 980,167 971,750 975,215

Interest bearing liabilities

Leases 202,029 208,267 214,695 221,314 228,132

Total interest bearing liabilities 202,029 208,267 214,695 221,314 228,132

Provisions

Employee provisions 79,921 80,226 80,533 80,842 81,153

Grants 1,898,980 1,898,980 1,898,980 1,898,980 1,898,980

Other provisions 7,437 7,980 8,534 8,534 8,534

Total provisions 1,986,338 1,987,186 1,988,047 1,988,356 1,988,667

Total liabilities 3,091,261 3,135,993 3,182,909 3,181,420 3,192,014

Net assets 1,010,054 774,086 692,084 687,601 682,983

EQUITY*

Contributed equity 205,733 205,733 205,733 205,733 205,733

Reserves 22,137 22,137 22,137 22,137 22,137

Retained surplus/ (accumulated deficit) 782,184 546,216 464,214 459,731 455,113

Total equity 1,010,054 774,086 692,084 687,601 682,983

Prepared on Australian Accounting Standards basis. *Equity is the residual interest in assets after deduction of liabilities.

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Table 3.3: Departmental statement of changes in equity - summary of movement (Budget year 2021­22) Retained Asset Contributed Total

earnings revaluation equity/ equity

reserve capital

$'000 $'000 $'000 $'000

Opening balance as at 1 July 2021

Balance carried forward from previous period 782,184 22,137 205,733 1,010,054

Adjusted opening balance 782,184 22,137 205,733 1,010,054

Surplus/(deficit) for the period (235,968) - - (235,968)

Total comprehensive income (235,968) - - (235,968)

Estimated closing balance as at 30 June 2022 546,216 22,137 205,733 774,086

Closing balance attributable to the Australian Government 546,216 22,137 205,733 774,086

Prepared on Australian Accounting Standards basis.

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Table 3.4: Budgeted departmental statement of cash flows (for the period ended 30 June)

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

OPERATING ACTIVITIES

Cash received

Receipts from Government 1,208,878 1,237,457 1,377,154 1,259,737 1,316,490 Sale of goods and rendering of services 22,467,950 25,217,568 26,932,413 28,707,947 31,643,395

Interest received 13,487 8,563 7,262 6,261 48,699

Net GST received 143,173 96,083 93,937 87,296 94,572

Total cash received 23,833,488 26,559,671 28,410,766 30,061,241 33,103,156 Cash used

Employees 409,984 444,964 455,571 396,383 403,131

Suppliers 1,392,769 966,270 940,845 865,955 948,255

Net GST paid 142,436 96,230 94,152 86,558 94,840

Interest payments on lease liability 2,254 2,322 2,391 2,462 2,536

Participant plan expenses 21,034,726 25,175,184 26,888,110 28,652,901 31,588,779 Grants 25,628 - - - -

Total cash used 23,007,797 26,684,970 28,381,069 30,004,259 33,037,541

Net cash from/(used by) operating activities 825,691 (125,299) 29,697 56,982 65,615

INVESTING ACTIVITIES

Cash used

Purchases of non-financial assets 21,955 22,667 23,359 24,093 23,019

Total cash used 21,955 22,667 23,359 24,093 23,019

Net cash from/(used by) investing activities (21,955) (22,667) (23,359) (24,093) (23,019)

FINANCING ACTIVITIES

Cash used

Principal payments on lease liability 39,105 40,255 41,439 42,661 43,917

Total cash used 39,105 40,255 41,439 42,661 43,917

Net cash from/(used by) financing activities (39,105) (40,255) (41,439) (42,661) (43,917)

Net increase/(decrease) in cash held 764,631 (188,221) (35,101) (9,772) (1,321)

Cash and cash equivalents at the beginning of the reporting period 2,497,240 3,261,871 3,073,650 3,038,549 3,028,777 Cash and cash equivalents at the end of the reporting period 3,261,871 3,073,650 3,038,549 3,028,777 3,027,456 Prepared on Australian Accounting Standards basis.

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Table 3.5: Departmental capital budget statement (for the period ended 30 June)

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

NEW CAPITAL APPROPRIATIONS

PURCHASE OF NON-FINANCIAL ASSETS

Funded internally from departmental resources 21,955 22,667 23,359 24,093 23,019

TOTAL 21,955 22,667 23,359 24,093 23,019

RECONCILIATION OF CASH USED TO ACQUIRE ASSETS TO ASSET MOVEMENT TABLE

Total purchases 21,955 22,667 23,359 24,093 23,019

Total cash used to acquire assets 21,955 22,667 23,359 24,093 23,019

Prepared on Australian Accounting Standards basis.

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Table 3.6: Statement of departmental asset movements (Budget year 2021­22)

Buildings Other Total

property,

plant and

equipment

$'000 $'000 $'000

As at 1 July 2021

Gross book value 137,835 12,025 149,860

Gross book value - ROU assets 273,037 3,743 276,780

Accumulated depreciation/ amortisation and impairment (48,891) (2,354) (51,245)

Accumulated depreciation/amortisation and impairment - ROU assets (80,932) (1,812) (82,744)

Opening net book balance 281,049 11,602 292,651

Capital asset additions

Estimated expenditure on new or replacement assets

By purchase - other (a) 18,544 4,123 22,667

By purchase - other - ROU assets 45,739 754 46,493

Total additions 64,283 4,877 69,160

Other movements

Depreciation/amortisation expense (24,627) (3,213) (27,840)

Depreciation/amortisation on ROU assets (43,722) (760) (44,482)

Total other movements (68,349) (3,973) (72,322)

As at 30 June 2022

Gross book value 156,379 16,148 172,527

Gross book value - ROU assets 318,776 4,497 323,273

Accumulated depreciation/amortisation and impairment (73,518) (5,567) (79,085)

Accumulated depreciation/amortisation and impairment - ROU assets (124,654) (2,572) (127,226)

Closing net book balance 276,983 12,506 289,489

Prepared on Australian Accounting Standards basis. (a) Purchase will be funded internally through departmental resources.

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NDIS Quality and Safeguards Commission

Entity resources and planned performance

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NDIS Quality and Safeguards Commission

Section 1: Entity overview and resources .............................................................. 191

1.1 Strategic direction statement ................................................................................. 191

1.2 Entity resource statement ..................................................................................... 194

1.3 Budget measures .................................................................................................. 196

Section 2: Outcomes and planned performance ................................................... 197

2.1 Budgeted expenses and performance for Outcome 1 .......................................... 198

Section 3: Budgeted financial statements .............................................................. 202

3.1 Budgeted financial statements .............................................................................. 202

3.2 Budgeted financial statements tables ................................................................... 204

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NDIS Quality and Safeguards Commission

Section 1: Entity overview and resources

1.1 Strategic direction statement

The NDIS Quality and Safeguards Commission (NDIS Commission) is an independent body that works with people with disability, providers and the community to deliver nationally consistent, responsive and effective regulation of NDIS providers. It was established by the National Disability Insurance Scheme Act 2013, as amended by the National Disability Insurance Scheme Amendment (Quality and Safeguards Commission and Other Measures) Act 2017 and is a non-corporate entity subject to the PGPA Act.

The NDIS Commission is responsible for the following functions:

 to uphold the rights of, and promote the health, safety and wellbeing of, people with disability receiving supports or services, including those received under the NDIS;

 to develop a nationally consistent approach to managing quality and safeguards for people with disability receiving supports or services, including those received under the NDIS;

 to promote the provision of advice, information, education and training to NDIS providers and people with disability;

 to secure compliance through effective enforcement arrangements, including through the monitoring and investigation functions, and analysis of reports from NDIS providers on serious incidents affecting NDIS participants;

 to promote continuous improvement amongst NDIS providers and the delivery of progressively higher standards of supports and services to people with disability in the NDIS;

 to develop and oversee the broad policy design for a nationally consistent framework relating to the screening of workers involved in the provision of supports and services to people with disability;

 to engage in, promote and coordinate the sharing of information;

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 to provide NDIS market oversight, including:

- monitoring changes in the NDIS market which may indicate emerging risk; and

- monitoring and mitigating the risks of unplanned service withdrawal;

 to monitor registered NDIS provider compliance with their conditions of registration, including in relation to the screening of workers in accordance with the NDIS practice standards;

 to investigate, manage and resolve complaints conferred to the NDIS Commission, including notification and management of reportable incidents; and

 to provide leadership in relation to behaviour support, and in the reduction and elimination of the use of restrictive practices by NDIS providers.

Key priorities for 2021-22

The key priorities for the NDIS Commission in 2021-22 will be:

 to engage with NDIS participants, their families, carers and providers to improve the quality and safety of NDIS supports and services;

 to ensure that participants are empowered to exercise their rights to access good quality services, as informed, protected consumers, with participants able to make complaints to the NDIS Commission about services that do not meet the NDIS Code of Conduct and Practice Standards;

 to provide oversight of reportable incidents and complaints relating to abuse and neglect of people with disability who receive NDIS supports and services;

 to help manage the ongoing impact of the COVID-19 pandemic, including by supporting the whole-of-government response and providing advice to providers;

 to build intelligence to monitor and forecast changes in the NDIS market, and serious incidents affecting NDIS participants, to develop an informed view of quality and risk in the sector;

 to lead the reduction and elimination of the use of restrictive practices in the NDIS by providing leadership in behaviour support;

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 to further develop the NDIS Commission to ensure it has the systems, skills and capabilities to regulate, support and educate the providers and participants to promote continuous improvement, including by finalising all activities required to fully implement the resource uplift announced in the 2020-21 Budget;

 to draw information from across NDIS Commission functions to report on the experience of people with disability who receive NDIS services and develop information and education to build the capability of NDIS providers to deliver safe and quality services; and

 to work with DSS and states and territories to support the ongoing operation of nationally consistent NDIS worker screening.

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1.2 Entity resource statement

Table 1.1 shows the total funding from all sources available to the entity for its operations and to deliver programs and services on behalf of the Government.

The table summarises how resources will be applied by outcome (government strategic policy objectives) and by administered (on behalf of the Government or the public) and departmental (for the entity’s operations) classification.

For more detailed information on special accounts and special appropriations, please refer to Budget Paper No. 4 - Agency Resourcing.

Information in this table is presented on a resourcing (that is, appropriations/cash available) basis, whilst the ‘Budgeted expenses for Outcome 1’ table in Section 2 and the financial statements in Section 3 are presented on an accrual basis.

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Table 1.1: NDIS Quality and Safeguards Commission resource statement - Budget estimates for 2021­22 as at Budget May 2021 2020­21 2021­22

Estimated Estimate

actual

$'000 $'000

Departmental

Annual appropriations - ordinary annual services (a)

Prior year appropriations available (b) 9,615 9,615

Departmental appropriation (c) 82,428 71,161

Departmental Capital Budget (d) 3,880 4,514

s74 External Revenue (e) 810 1,690

Annual appropriations - other services - non-operating (f)

Prior year appropriations available (b) 692 692

Total departmental annual appropriations 97,425 87,672

Total departmental resourcing (g) 97,425 87,672

Administered

Annual appropriations - ordinary annual services (a)

Prior year appropriations available (b) - 945

Outcome 1 4,000 4,507

Total administered annual appropriations 4,000 5,452

Total administered resourcing 4,000 5,452

Total resourcing for NDIS Quality and Safeguards Commission 101,425 93,124

2020­21 2021­22

Average staffing level (number) 350 342

Third party payments from and on behalf of other entities

2020-21 Estimated actual $'000

2021-22 Estimate

$'000

Payments made to other entities for the provision of services

Department of Social Services 674 674

Services Australia 10,593 9,726

Receipts received from other entities for the provision of services

Department of Social Services 810 1,690

All figures shown above are GST exclusive - these may not match figures in the cash flow statement. Prepared on a resourcing (that is appropriations available) basis. (a) Appropriation Bill (No. 1) 2021-22. (b) Excludes $3.5 million subject to administrative quarantine by the Department of Finance or withheld

under section 51 of the PGPA Act. (c) Excludes Departmental Capital Budget. (d) Departmental capital budgets are not separately identified in Appropriation Bill (No.1) and form part of

ordinary annual services items. Please refer to Table 3.5 for further details. For accounting purposes, this amount has been designated as a 'contribution by owner'. (e) Estimated External Revenue receipts under section 74 of the PGPA Act. (f) Appropriation Bill (No. 4) 2019-20. (g) Departmental resourcing changes in 2021-22 represent the ending of COVID-19 measures funded in the 2020-21 Budget, the tapering of spending on system improvements and variation in employee benefits and suppliers across years.

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1.3 Budget measures

Budget measures relating to the NDIS Commission are detailed in Budget Paper No. 2 and are summarised below.

Table 1.2: NDIS Quality and Safeguards Commission 2021­22 Budget measures Measures announced since the 2020-21 Mid-Year Economic and Fiscal Outlook (MYEFO) 2020-21 2021­22 2022­23 2023­24 2024­25

Program $'000 $'000 $'000 $'000 $'000

Payment measures

Aligning Provider Regulation Across the Care and Support Sector (a) 1.2

Administered payment - - - - -

Departmental payment - 596 - - -

Total - 596 - - -

Aged Care - Government response to the Royal Commission into Aged Care Quality and Safety - workforce (b) 1.2

Administered payment - - - - -

Departmental payment - 1,372 1,373 1,378 1,384

Total - 1,372 1,373 1,378 1,384

Total payment measures

Administered - - - - -

Departmental - 1,968 1,373 1,378 1,384

Total - 1,968 1,373 1,378 1,384

Prepared on a Government Finance Statistics (Underlying Cash) basis. Figures displayed as a negative (-) represent a decrease in funds and a positive (+) represent an increase in funds. (a) The lead entity for measure Aligning Provider Regulation Across the Care and Support Sector is DSS. (b) The lead entity for measure Aged Care - Government response to the Royal Commission into Aged Care

Quality and Safety - workforce is the Department of Health. The full measure description and details appear in Budget Paper No. 2 under the Health Portfolio.

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Section 2: Outcomes and planned performance

Government outcomes are the intended results, impacts or consequences of actions by the Government on the Australian community. Commonwealth programs are the primary vehicle by which government entities achieve the intended results of their outcome statements. Entities are required to identify the programs which contribute to government outcomes over the Budget and forward years.

Each outcome is described below together with its related programs. The following provides detailed information on expenses for each outcome and program, further broken down by funding source.

Note:

Performance reporting requirements in the Portfolio Budget Statements are part of the Commonwealth performance framework established by the Public Governance, Performance and Accountability Act 2013. It is anticipated that the performance criteria described in Portfolio Budget Statements will be read with broader information provided in an entity’s corporate plans and annual performance statements - included in Annual Reports - to provide a complete picture of an entity’s planned and actual performance.

The most recent corporate plan and annual performance statements for the NDIS Commission can be found at: www.ndiscommission.gov.au.

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2.1 Budgeted expenses and performance for Outcome 1

Outcome 1: Promote the delivery of quality supports and services to people with disability under the National Disability Insurance Scheme and other prescribed supports and services, including through nationally consistent and responsive regulation, policy development, advice and education.

Linked programs

National Disability Insurance Agency

Programs

 Program 1.1 - Reasonable and necessary support to participants

 Program 1.2 - Community inclusion and capacity development grants

Department of Social Services

Program

 Program 3.2 - National Disability Insurance Scheme

Contribution to Outcome 1 made by linked programs

The linked programs provide for the delivery of the NDIS.

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Budgeted expenses for Outcome 1

This table shows how much the entity intends to spend (on an accrual basis) on achieving the outcome, broken down by program, as well as by Administered and Departmental funding sources.

Table 2.1.1: Budgeted expenses for Outcome 1 2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

Program 1.1 - Support for National Disability Insurance Scheme providers in relation to registration Administered expenses

Ordinary annual services (Appropriation Bill No. 1) 4,000 5,452 4,570 4,643 4,713

Administered Total 4,000 5,452 4,570 4,643 4,713

Total expenses for Program 1.1 4,000 5,452 4,570 4,643 4,713

Program 1.2 - Program support for NDIS Quality and Safeguards Commission Departmental expenses

Departmental appropriation 83,238 72,851 68,895 70,340 70,351

Expenses not requiring appropriation in the Budget year (a) (339) 2,864 2,908 2,552 2,423

Departmental Total 82,899 75,715 71,803 72,892 72,774

Total expenses for Program 1.2 82,899 75,715 71,803 72,892 72,774

Outcome 1 Totals by appropriation type Administered expenses

Ordinary annual services (Appropriation Bill No. 1) 4,000 5,452 4,570 4,643 4,713

Administered Total 4,000 5,452 4,570 4,643 4,713

Departmental expenses

Departmental appropriation 83,238 72,851 68,895 70,340 70,351

Expenses not requiring appropriation in the Budget year (a) (339) 2,864 2,908 2,552 2,423

Departmental Total 82,899 75,715 71,803 72,892 72,774

Total expenses for Outcome 1 86,899 81,167 76,373 77,535 77,487

2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

Movement of administered actual estimate estimate estimate

funds between years (b) $'000 $'000 $'000 $'000 $'000

Outcome 1:

Program 1.1 - Support for National Disability Insurance Scheme providers in relation to registration (945) 945 - - -

Total movement of administered funds (945) 945 - - -

Note: Departmental appropriation splits and totals are indicative estimates and may change in the course of the Budget year as Government priorities change. (a) ‘Expenses not requiring appropriation in the Budget year’ is made up of depreciation expenses. (b) Figures displayed as a negative (-) represent a decrease in funds and a positive (+) represent an

increase in funds.

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Table 2.1.2: Performance criteria for Outcome 1

Table 2.1.2 below details the performance criteria for each program associated with Outcome 1. It also summarises how each program is delivered and where 2021­22 Budget measures have created new programs or materially changed existing programs.

Outcome 1 - Promote the delivery of quality supports and services to people with disability under the National Disability Insurance Scheme and other prescribed supports and services, including through nationally consistent and responsive regulation, policy development, advice and education.

Program 1.1 - Support for National Disability Insurance Scheme providers in relation to registration - Support for NDIS providers in relation to registration to support service providers with the costs of obtaining NDIS registration and to support the provision of education and training for providers, workers and auditors.

Delivery Provide support to providers, workers and auditors in relation to transition to the new registration process.

Performance information

Year Performance criteria Actual Achievement/Targets

2020­21 Provide guidance and support to service providers, workers and auditors. The program supports provision of guidance, education and

training for providers, workers and auditors.

Year-end forecast: On track

2021­22 Provide guidance and support to service providers, workers and auditors. The program supports provision of guidance, education and

training for providers, workers and auditors.

2022­23 and beyond As per 2021­22 As per 2021­22

Purpose Promote the delivery of quality supports and services to people with disability under the NDIS and other prescribed supports and services, including through nationally consistent and responsive regulation, policy development, advice and education.

Material changes to Program 1.1 resulting from 2021-22 Budget measures: Nil.

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Table 2.1.2: Performance criteria for Outcome 1 (continued) Program 1.2 - Program Support for the NDIS Quality and Safeguards Commission - To provide departmental funding for the annual operating costs of the NDIS Commission to enable the NDIS Commission to achieve its outcomes.

Delivery Departmental funding.

Performance information

Year Performance criteria Actual Achievement/Targets

2020­21  Manage complaints about the quality

and safety of NDIS services.

 Manage reportable incidents with respect to NDIS services.

 Increase capability and capacity of behavior support practitioners through leadership and guidance on education.

 Manage the registration of NDIS service providers.

 Complaints about the quality and safety of NDIS services managed across Australia.

 Reportable incidents effectively managed across Australia.

 Leadership and guidance on behavior support provided across Australia.

 Service provider registration managed across Australia.

Year-end forecast: On track

2021­22  Manage complaints about the quality

and safety of NDIS services.

 Manage reportable incidents with respect to NDIS services.

 Increase capability and capacity of behavior support practitioners through leadership and guidance on education

 Manage the registration of NDIS service providers.

 Complaints about the quality and safety of NDIS services managed across Australia.

 Reportable incidents are effectively managed across Australia.

 Leadership and guidance on behavior support is provided across Australia.

 Service provider registration is managed across Australia.

2022­23 and beyond As per 2021­22 As per 2021­22

Purpose Promote the delivery of quality supports and services to people with disability under the NDIS and other prescribed supports and services, including through nationally consistent and responsive regulation, policy development, advice and education.

Material changes to Program 1.2 resulting from 2021-22 Budget measures: Nil.

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Section 3: Budgeted financial statements

Section 3 presents budgeted financial statements which provide a comprehensive snapshot of entity finances for the 2021­22 Budget year, including the impact of Budget measures and resourcing on financial statements.

3.1 Budgeted financial statements

3.1.1 Explanatory notes and analysis of budgeted financial statements

Departmental

Income and expenses

The NDIS Commission expanded its operations across all eight states and territories during 2020-21, with the commencement of Western Australia on 1 December 2020.

In 2021-22, income from government will change by $11.3 million compared to 2020-21. This represents ending of COVID-19 measures funded in the 2020-21 Budget, the planned tapering of spending on system improvements and the variation in employee benefits and suppliers across years.

Additional support will be provided to the NDIS Commission in 2021-22 to work with DSS in aligning regulation across the care and support sector as well as working with the Department of Health in establishing national care and support worker regulation.

Expenditure inclusive of unfunded depreciation is estimated to decrease from $82.9 million to $75.7 million.

Balance sheet

Total assets are budgeted to be $38.8 million in 2021-22 compared to $39.5 million in 2020-21.

Total liabilities for 2021-22 are budgeted to be $19.5 million compared to $21.9 million in 2020-21 due to a decrease in lease liabilities.

The NDIS Commission’s net asset position is budgeted to be $19.2 million for 2021-22 compared to $17.6 million for 2020-21 as a result of the decrease in its total liabilities.

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Administered

Income and expenses

The NDIS Commission is expecting to administer a grants program totalling $5.5 million in 2021-22 compared to $3.5 million in 2020-21. In 2020-21, the NDIS Commission had $0.5 million to assist Western Australian providers with the transition to the new registration process. This occurred by 1 December 2020.

Balance sheet

Total assets administered on behalf of Government for 2021-22 are expected to be $0.2 million, in line with 2020-21.

Total liabilities administered on behalf of Government for 2021-22 are expected to be $0.1 million, in line with 2020-21.

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3.2 Budgeted financial statements tables

Table 3.1: Comprehensive income statement (showing net cost of services) for the period ended 30 June 2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

EXPENSES

Employee benefits 44,384 43,505 44,628 45,207 45,522

Suppliers 30,267 26,817 21,639 22,400 22,027

Depreciation and amortisation (a) 4,514 5,244 5,413 5,189 5,157

Finance costs 175 149 123 96 68

Other expenses 3,559 - - - -

Total expenses 82,899 75,715 71,803 72,892 72,774

LESS:

OWN-SOURCE INCOME

Own-source revenue

Sale of goods and rendering of services 810 1,690 - - -

Total own-source revenue 810 1,690 - - -

Total own-source income 810 1,690 - - -

Net (cost of)/contribution by services (82,089) (74,025) (71,803) (72,892) (72,774)

Revenue from Government 82,428 71,161 68,895 70,340 70,351

Surplus/(deficit) attributable to the Australian Government 339 (2,864) (2,908) (2,552) (2,423)

Total comprehensive income/(loss) 339 (2,864) (2,908) (2,552) (2,423)

Total comprehensive income/(loss) attributable to the Australian Government 339 (2,864) (2,908) (2,552) (2,423)

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Table 3.1: Comprehensive income statement (showing net cost of services) for the period ended 30 June (continued) Note: Impact of net cash appropriation arrangements 2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

Total comprehensive income/(loss) - as per the statement of comprehensive income 339 (2,864) (2,908) (2,552) (2,423)

plus: depreciation/amortisation expenses previously funded through revenue appropriations (a) 1,950 2,680 2,849 2,625 2,628

plus: depreciation/amortisation expenses for ROU assets (b) 2,564 2,564 2,564 2,564 2,529

less: principal repayments on leased assets (b) 2,258 2,380 2,505 2,637 2,734

Net cash operating surplus/(deficit) 2,595 - - - -

Prepared on Australian Accounting Standards basis. (a) From 2010-11, the Government introduced net cash appropriation arrangements where Bill 1 revenue appropriations for the depreciation/amortisation expenses of non-corporate Commonwealth entities (and select corporate Commonwealth entities) were replaced with a separate capital budget (the

Departmental Capital Budget, or DCB) provided through Bill 1 equity appropriations. For information regarding DCBs, please refer to Table 3.5 Departmental Capital Budget Statement. (b) Applies leases under AASB 16 Leases.

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Table 3.2: Budgeted departmental balance sheet (as at 30 June) 2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

ASSETS

Financial assets

Cash and cash equivalents 2,983 2,962 2,962 2,962 2,962

Trade and other receivables 11,440 11,444 11,444 11,444 11,444

Total financial assets 14,423 14,406 14,406 14,406 14,406

Non-financial assets

Land and buildings 23,729 23,007 18,273 13,589 9,390

Property, plant and equipment 1,345 1,337 1,167 1,174 732

Total non-financial assets 25,074 24,344 19,440 14,763 10,122

Total assets 39,497 38,750 33,846 29,169 24,528

LIABILITIES

Payables

Suppliers 991 970 970 970 970

Other payables 386 386 386 386 386

Total payables 1,377 1,356 1,356 1,356 1,356

Interest bearing liabilities

Leases 14,240 11,860 9,355 6,718 3,984

Total interest bearing liabilities 14,240 11,860 9,355 6,718 3,984

Provisions

Employee provisions 5,491 5,495 5,495 5,495 5,495

Other provisions 821 821 821 821 821

Total provisions 6,312 6,316 6,316 6,316 6,316

Total liabilities 21,929 19,532 17,027 14,390 11,656

Net assets 17,568 19,218 16,819 14,779 12,872

EQUITY*

Parent entity interest

Contributed equity 15,548 20,062 20,571 21,083 21,599

Reserves 29 29 29 29 29

Retained surplus/ (accumulated deficit) 1,991 (873) (3,781) (6,333) (8,756)

Total parent entity interest 17,568 19,218 16,819 14,779 12,872

Total equity 17,568 19,218 16,819 14,779 12,872

Prepared on Australian Accounting Standards basis. *Equity is the residual interest in assets after deduction of liabilities.

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Table 3.3: Departmental statement of changes in equity - summary of movement (Budget year 2021­22) Retained Asset Contributed Total

earnings revaluation equity/ equity

reserve capital

$'000 $'000 $'000 $'000

Opening balance as at 1 July 2021

Balance carried forward from previous period 1,991 29 15,548 17,568

Adjusted opening balance 1,991 29 15,548 17,568

Comprehensive income

Surplus/(deficit) for the period (2,864) - - (2,864)

Total comprehensive income (2,864) - - (2,864)

Transactions with owners

Contributions by owners

Departmental Capital Budget - - 4,514 4,514

Sub-total transactions with owners - - 4,514 4,514

Estimated closing balance as at 30 June 2022 (873) 29 20,062 19,218

Closing balance attributable to the Australian Government (873) 29 20,062 19,218

Prepared on Australian Accounting Standards basis.

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Table 3.4: Budgeted departmental statement of cash flows (for the period ended 30 June) 2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

OPERATING ACTIVITIES

Cash received

Appropriations 82,410 71,157 68,895 70,340 70,351

Sale of goods and rendering of services 810 1,690 - - -

Total cash received 83,220 72,847 68,895 70,340 70,351

Cash used

Employees 44,366 43,501 44,628 45,207 45,522

Suppliers 30,208 26,838 21,639 22,400 22,027

Interest payments on lease liability 175 149 123 96 68

Other 3,559 - - - -

Total cash used 78,308 70,488 66,390 67,703 67,617

Net cash from/(used by) operating activities 4,912 2,359 2,505 2,637 2,734

INVESTING ACTIVITIES

Cash used

Purchase of property, plant and equipment and intangibles 3,880 4,514 509 512 516

Total cash used 3,880 4,514 509 512 516

Net cash from/(used by) investing activities (3,880) (4,514) (509) (512) (516)

FINANCING ACTIVITIES

Cash received

Contributed equity 3,880 4,514 509 512 516

Total cash received 3,880 4,514 509 512 516

Cash used

Principal payments on lease liability 2,258 2,380 2,505 2,637 2,734

Total cash used 2,258 2,380 2,505 2,637 2,734

Net cash from/(used by) financing activities 1,622 2,134 (1,996) (2,125) (2,218)

Net increase/(decrease) in cash held 2,654 (21) - - -

Cash and cash equivalents at the beginning of the reporting period 329 2,983 2,962 2,962 2,962

Cash and cash equivalents at the end of the reporting period 2,983 2,962 2,962 2,962 2,962

Prepared on Australian Accounting Standards basis.

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Table 3.5: Departmental capital budget statement (for the period 30 June) 2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

NEW CAPITAL APPROPRIATIONS

Capital budget - Bill 1 (DCB) 3,880 4,514 509 512 516

Total new capital appropriations 3,880 4,514 509 512 516

Provided for:

Purchase of non-financial assets 3,880 4,514 509 512 516

Total items 3,880 4,514 509 512 516

PURCHASE OF NON-FINANCIAL ASSETS

Funded by capital appropriations - DCB (a) 3,880 4,514 509 512 516

TOTAL 3,880 4,514 509 512 516

RECONCILIATION OF CASH USED TO ACQUIRE ASSETS TO ASSET MOVEMENT TABLE

Total purchases 3,880 4,514 509 512 516

Total cash used to acquire assets 3,880 4,514 509 512 516

Prepared on Australian Accounting Standards basis. (a) Includes purchases from current and previous years’ departmental capital budgets.

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Table 3.6: Statement of departmental asset movements (Budget year 2021­22) Buildings Other Total

property,

plant and

equipment

$'000 $'000 $'000

As at 1 July 2021

Gross book value 13,668 2,370 16,038

Gross book value - ROU assets 18,579 - 18,579

Accumulated depreciation/amortisation and impairment (3,468) (1,025) (4,493)

Accumulated depreciation/amortisation and impairment - ROU assets (5,050) - (5,050)

Opening net book balance 23,729 1,345 25,074

Capital asset additions

Estimated expenditure on new or replacement assets

By purchase - appropriation ordinary annual services (a) 4,012 502 4,514

Total additions 4,012 502 4,514

Other movements

Depreciation/amortisation expense (2,170) (510) (2,680)

Depreciation/amortisation on ROU assets (2,564) - (2,564)

Total other movements (4,734) (510) (5,244)

As at 30 June 2022

Gross book value 17,680 2,872 20,552

Gross book value - ROU assets 18,579 - 18,579

Accumulated depreciation/amortisation and impairment (5,638) (1,535) (7,173)

Accumulated depreciation/amortisation and impairment - ROU assets (7,614) - (7,614)

Closing net book balance 23,007 1,337 24,344

Prepared on Australian Accounting Standards basis. (a) 'Appropriation ordinary annual services' refers to funding provided through Appropriation Bill (No.1) 2021-22 for depreciation/amortisation expenses, DCB or other operational expenses.

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Table 3.7: Schedule of budgeted income and expenses administered on behalf of Government (for the period ended 30 June) 2019-20 2020­21 2021­22 2022-23 2023-24

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

EXPENSES

Suppliers 500 - - - -

Grants 3,500 5,452 4,570 4,643 4,713

Total expenses administered on behalf of Government 4,000 5,452 4,570 4,643 4,713

Net (cost of)/contribution by services 4,000 5,452 4,570 4,643 4,713

Surplus/(deficit) (4,000) (5,452) (4,570) (4,643) (4,713)

Total comprehensive income/(loss) (4,000) (5,452) (4,570) (4,643) (4,713)

Prepared on Australian Accounting Standards basis.

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Table 3.8: Schedule of budgeted assets and liabilities administered on behalf of Government (as at 30 June) 2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

ASSETS

Financial assets

Trade and other receivables 211 211 211 211 211

Total financial assets 211 211 211 211 211

Total assets administered on behalf of Government 211 211 211 211 211

LIABILITIES

Payables

Suppliers 96 96 96 96 96

Grants 10 21 21 21 21

Total payables 106 117 117 117 117

Total liabilities administered on behalf of Government 106 117 117 117 117

Net assets/(liabilities) 105 94 94 94 94

Prepared on Australian Accounting Standards basis.

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Table 3.9: Schedule of budgeted administered cash flow (for the period ended 30 June) 2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

OPERATING ACTIVITIES

Cash used

Grants 3,490 5,441 4,570 4,643 4,713

Suppliers 500 - - - -

Total cash used 3,990 5,441 4,570 4,643 4,713

Net cash from/(used by) operating activities (3,990) (5,441) (4,570) (4,643) (4,713)

Net increase/(decrease) in cash held (3,990) (5,441) (4,570) (4,643) (4,713)

Cash and cash equivalents at beginning of reporting period - - - - -

Cash from the Official Public Account for:

- Appropriations 3,990 5,441 4,570 4,643 4,713

Total cash from the Official Public Account 3,990 5,441 4,570 4,643 4,713

Cash and cash equivalents at end of reporting period - - - - -

Prepared on Australian Accounting Standards basis.

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DEPARTMENT O

215

Services Australia

Entity resources and planned performance

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Services Australia

Section 1: Entity overview and resources .............................................................. 219

1.1 Strategic direction statement ................................................................................. 219

1.2 Entity resource statement ..................................................................................... 221

1.3 Budget measures .................................................................................................. 226

Section 2: Outcomes and planned performance ................................................... 230

2.1 Budgeted expenses and performance for Outcome 1 .......................................... 232

Section 3: Budgeted financial statements .............................................................. 247

3.1 Budgeted financial statements .............................................................................. 247

3.2 Budgeted financial statements tables ................................................................... 249

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Services Australia

Section 1: Entity overview and resources

1.1 Strategic direction statement

Services Australia’s purpose is to support Australians by delivering high-quality, accessible services and payments on behalf of Government.

Services Australia is committed to making government services simple so people can get on with their lives. To achieve this vision, Services Australia is focusing on transformation and modernisation, building the capacity and structures for sustained change to deliver streamlined customer services seamlessly and efficiently.

Services Australia is making changes across its business, collaborating with policy agencies, the community and third parties to improve the systems that support Australians, while continuing to provide its extensive services and payments to its customers.

Services Australia will continue on its transformation journey in 2021-22 to modernise and grow its capabilities, and accelerate progress made during the COVID-19 pandemic crisis. Services Australia will continue to support the Australian Government’s response to the COVID-19 pandemic, including the vaccine rollout.

Key priorities for 2021-22

Service Delivery Modernisation

Services Australia is focused on improving the customer experience and delivering services that are simple, helpful, respectful and transparent. Recognising that customers have preferences for how they access services, Services Australia is transforming its service offer across each of its major service delivery channels: digital, face-to-face and telephony.

Technology Foundations

Services Australia is improving technology and systems through transformation projects and investment in core technology enablers. Key transformation programs of work, such as Welfare Payment Infrastructure Transformation, Health Delivery Modernisation, Aged Care and enhanced myGov will assist Services Australia in achieving its vision: to make government services simple so people can get on with their lives. Services Australia will provide common reusable capability across government initiatives.

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Organisational Health

Strong agency capability is essential in delivering on government commitments, and transforming the organisation. Through focusing on organisational health, Services Australia is working to ensure it can meet future customer needs and continue to deliver essential services that Australians rely on. Services Australia is scaling and growing its surge capacity, building on lessons learned during the COVID-19 pandemic, to better respond to peak workload periods.

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1.2 Entity resource statement

Table 1.1 shows the total funding from all sources available to the entity for its operations and to deliver programs and services on behalf of the Government.

The table summarises how resources will be applied by outcome (government strategic policy objectives) and by administered (on behalf of the Government or the public) and departmental (for the entity’s operations) classification.

For more detailed information on special accounts and special appropriations, please refer to Budget Paper No. 4 - Agency Resourcing.

Information in this table is presented on a resourcing (that is, appropriations/cash available) basis, whilst the ‘Budgeted expenses for Outcome 1’ table in Section 2 and the financial statements in Section 3 are presented on an accrual basis.

The Average Staffing Level represents the average number of paid staff directly employed by Services Australia (full time, part time and casual). Services Australia’s total workforce is a blended workforce, comprising Average Staffing Level, contracted staff and people employed by outsourced providers, which provides Services Australia flexibility in meeting demand for services.

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Table 1.1: Services Australia resource statement - Budget estimates for 2021­22 as at Budget May 2021 2020­21 2021­22

Estimated Estimate

actual

$'000 $'000

Departmental

Prior year appropriations available (a) 1,098,485 1,298,228

Annual appropriations - ordinary annual services (b, c)

Departmental appropriation 5,109,957 4,535,555

s74 External Revenue (d) 271,903 256,401

Departmental Capital Budget (e) 195,567 194,711

Annual appropriations - other services - non-operating

Equity injection (f) 218,985 286,005

Total departmental annual appropriations 5,796,412 5,272,672

Total departmental resourcing 6,894,897 6,570,900

Administered

Annual appropriations - ordinary annual services (b, c)

Prior year appropriations available 4,699 3,329

Outcome 1 1,660 1,688

s74 retained receipts (g) 1,660 1,688

Total administered annual appropriations 8,019 6,705

Total administered special appropriations 600 600

Special accounts

Opening balance 159,979 159,979

Appropriation receipts (h) 1,660 1,688

Non-appropriation receipts (i) 1,977,050 2,015,478

Adjustments (j) 47,841 48,674

Total special account receipts 2,186,530 2,225,819

less administered appropriations drawn from annual/special appropriations and credited to special accounts (h) 1,660 1,688

Total administered resourcing 2,193,489 2,231,436

Total resourcing for Services Australia 9,088,386 8,802,336

2020-21 2021-22

Average staffing level (number) 27,637 26,838

All figures shown above are GST exclusive - these may not match figures in the cash flow statement. Prepared on a resourcing (that is, appropriations available) basis. (a) The prior year appropriations available excludes $175.8 million, related to the quarantine of unspent annual appropriations under Appropriation Act (No. 5) 2019-2020.

(b) 2020-21 Estimated actual includes Supply Act (No. 1) 2020-2021, Appropriation Act (No. 1) 2020-2021, and Appropriation Act (No. 3) 2020-2021. (c) 2021-22 Estimate includes Appropriation Bill (No. 1) 2021-2022. (d) Estimated external revenue receipts under section 74 of the PGPA Act. (e) The Departmental Capital Budget (DCB) appropriation is not separately identified in Appropriation Bill

(No.1) 2021-22 and forms part of ordinary annual service items. (f) 2021-22 Estimate includes Appropriation Bill (No. 2) 2021-2022. (g) Administered repayments received by Services Australia. (h) Amounts credited to special accounts from annual administered appropriations relating to Child Support. (i) Non-appropriation receipts comprise: receipts from non-custodial parents through the Child Support

special account; deposits for recovery of compensation; and Departure Prohibition Order receipts. (j) The available balance of the Child Support special account is adjusted under section 77 of the Child Support (Registration and Collection) Act 1988 (Child Support Act) for deductions made by employers

but not yet received; and under section 78 of the Child Support Act for unexplained remittances not yet credited.

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Table 1.1: Services Australia resource statement - Budget estimates for 2021­22 as at Budget May 2021 (continued)

Third-party payments from and on behalf of other entities 2020­21 2021­22

Estimated Estimate

actual

$'000 $'000

Australian Trade and Investment Commission (Austrade)

Programs to promote Australia's exports and other international economic interests - COVID-19 Consumer Travel Support Payment 257,876 -

Total 257,876 -

Department of Agriculture, Water and the Environment

Special appropriation - Farm Household Support Act 2014 s105 payments for Farm Household Allowance and Exceptional circumstances relief payments 200,775 157,716

Total 200,775 157,716

Department of Education, Skills and Employment

Special appropriation - A New Tax System (Family Assistance) (Administration) Act 1999

Child Care Subsidy 8,425,551 9,449,007

Additional Child Care Subsidy 122,852 -

Community Child Care Fund - Special Circumstances 944,916 -

Annual appropriation

PaTH Internship Supplement 10,000 10,000

Total 9,503,319 9,459,007

Department of Foreign Affairs and Trade

Annual Appropriation

MH17 Family Support Package 304 307

Total 304 307

Department of Health

Special account - Medicare Guarantee Fund

Medical Benefits 28,276,519 28,936,028

Pharmaceutical Benefits 13,171,997 13,582,173

Special appropriation - Private Health Insurance Act 2007 6,404,559 6,493,193

Special appropriation - Dental Benefits Act 2008 336,308 338,908

Special appropriation - National Health Act 1953 - Aids and Appliances 91,078 91,082

Special appropriation - Medical Indemnity Agreement Act 2002 95,491 102,327

Special account - Australian Immunisation Register 9,820 9,819

Special appropriation - Midwife Professional Indemnity (Commonwealth Contribution) Scheme Act 2010 3,257 3,787

Special appropriation - Aged Care Act 1997 18,113,751 19,798,592

Special appropriation - National Health Act 1953 - Continence Aids Assistance Scheme 90,900 89,527

Special appropriation - Public Governance, Performance and Accountability Act 2013 s77 2,000 2,000

Annual appropriation

Pharmaceutical Benefits 18,194 12,073

Health Workforce 515,826 529,984

Medical Benefits 89,755 86,709

Medical Indemnity 242 242

Primary Care Practice Incentives 449,398 475,431

Primary Health Care Quality and Coordination 850,444 794,084

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Table 1.1: Services Australia resource statement - Budget estimates for 2021­22 as at Budget May 2021 (continued)

Third-party payments from and on behalf of other entities 2020­21 2021­22

Estimated Estimate

actual

$'000 $'000

Department of Health (continued)

Preventative Health and Chronic Disease 500 500

Hearing Services 599,152 435,653

Total 69,119,191 71,782,112

Department of Home Affairs

Special appropriation - Social Security (Administration) Act 1999

Australian Victim of Terrorism Overseas Payment 900 -

Disaster Recovery Allowance 31,812 -

Disaster Recovery Payment 411,462 -

Annual appropriation

Ex gratia assistance - New Zealand citizens 3,948 -

Asylum Seeker Support 35,154 33,354

Back to School Payment 482 -

Pandemic Leave Disaster Payment 34,346 -

Total 518,104 33,354

Department of Infrastructure, Transport, Regional Development and Communications

Annual appropriation

Bass Strait Passenger Vehicle Equalisation Scheme 52,254 53,195

Tasmanian Freight Equalisation Scheme 174,759 175,847

Total 227,013 229,042

Department of Social Services

Special appropriation - Social Security (Administration) Act 1999 126,963,901 106,561,074 Special appropriation - A New Tax System (Family Assistance) (Administration) Act 1999 19,232,159 18,549,830

Special appropriation - Paid Parental Leave Act 2010 2,253,512 2,285,731

Special appropriation - Student Assistance Act 1973 476,706 381,843

Special appropriations - National Redress Scheme for Institutional Child Sexual Abuse Act 2018 318,054 361,442

Annual administered appropriation 7,363 7,367

Total 149,251,695 128,147,287

Department of Veterans' Affairs

Special appropriation - Veterans’ Entitlements Act 1986 and related acts 2,923,826 2,768,332

Special appropriation - Military Rehabilitation and Compensation Act 2004 143,142 164,212

Special appropriation - Safety, Rehabilitation and Compensation Act 1988 8,111 7,196

Special appropriation - Australian Participants in British Nuclear Tests (Treatment) Act 2006 11,195 11,439

Total 3,086,274 2,951,179

Total payments made on behalf of other entities 232,164,551 212,760,148

This table has been prepared on a resourcing (i.e. appropriation available) basis.

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Table 1.1: Services Australia resource statement - Budget estimates for 2021­22 as at Budget May 2021 (continued)

Payments made to related entities for the provision of services 2020­21 2021­22

Estimated Estimate

actual

$'000 $'000

Australian Postal Corporation 50,144 41,323

Comcare 14,800 15,337

Commonwealth Superannuation Corporation 5,388 5,437

Department of Finance 9,818 11,689

Department of Home Affairs 1,850 1,866

Department of Social Services 751 1,479

Digital Transformation Agency 84,681 55,398

Reserve Bank of Australia 12,550 12,663

Other - 2,913

Total payments to related entities for the provision of services 179,982 148,105

Revenue received from related entities for the provision of services (s74 Revenue) 2020­21 2021­22

Estimated Estimate

actual

$'000 $'000

Australian Bureau of Statistics 978 13,031

Australian Digital Health Agency 16,500 20,700

Australian Electoral Commission 176 6,589

Australian Taxation Office 10,448 10,462

Department of Education, Skills and Employment 10,826 4,723

Department of Foreign Affairs and Trade 177 7,923

Department of Health 4,268 2,190

Department of Home Affairs 1,202 1,634

Department of Social Services 9,035 8,658

Department of Veterans' Affairs 67,811 69,881

National Disability Insurance Agency 75,105 75,623

NDIS Quality and Safeguards Commission 10,593 9,726

Other 1,594 1,562

Total revenue received from related entities for the provision of services 208,713 232,702

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1.3 Budget measures

Budget measures relating to Services Australia are detailed in Budget Paper No. 2 and are summarised below.

Table 1.2: Services Australia 2021­22 Budget measures (a) Measures announced since the 2020-21 Mid-Year Economic and Fiscal Outlook (MYEFO) Program 2020­21 2021­22 2022­23 2023­24 2024­25

$'000 $'000 $'000 $'000 $'000

Payment measures

Services Australia

Provision of Remote Services - continuation 1.1

Administered payments - - - - -

Departmental payments - 24,736 24,758 24,853 24,949

Cross Portfolio

Commonwealth’s Deregulation Agenda 1.1

Administered payments - - - - -

Departmental payments - 130 3,727 232 191

COVID-19 Response Package - aviation and tourism support - continued 1.1

Administered payments - - - - -

Departmental payments 473 527 - - -

GovERP - Common Corporate Australian Public Service System (b) 1.1

Administered payments - - - - -

Departmental payments - nfp nfp - -

Women’s Economic Security Package 1.1

Administered payments - - - - -

Departmental payments 211 13,451 2,449 2,334 -

Women's Safety 1.1

Administered payments - - - - -

Departmental payments - 5,795 5,800 5,823 -

Digital Economy Strategy 1.1

Administered payments - - - - -

Departmental payments - 92,965 80,483 - -

Department of Agriculture, Water and the Environment

Drought response, Resilience and Preparedness Plan - continued support 1.1

Administered payments - - - - -

Departmental payments - 5,991 4,367 992 -

Department of Education, Skills and Employment

New Employment Services Model 1.1

Administered payments - - - - -

Departmental payments - 32,347 3,608 1,133 1,132

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Table 1.2: Services Australia 2021­22 Budget measures Measures announced since the 2020-21 Mid-Year Economic and Fiscal Outlook (MYEFO) (continued) Program 2020-21

$'000 2021-22 $'000 2022-23

$'000 2023-24 $'000 2024-25

$'000

Department of Health (c)

Guaranteeing Medicare - improving diagnostic imaging 1.2

Administered payments - - - - -

Departmental payments - (20) (33) (35) (38)

COVID-19 Response Package - guaranteeing Medicare and access to medicines - extension 1.2

Administered payments - - - - -

Departmental payments 2,740 3,129 - - -

Aged Care - Government response to the Royal Commission into Aged Care Quality and Safety - home care 1.2

Administered payments - - - - -

Departmental payments - 19,221 18,676 17,895 17,964

Improving Access to Medicines - Pharmaceutical Benefits Scheme new and amended Listings 1.2

Administered payments - - - - -

Departmental payments 581 538 492 491 498

Aged Care - Government response to the Royal Commission into Aged Care Quality and Safety - residential aged care services and sustainability 1.2

Administered payments - - - - -

Departmental payments 380 12,411 22,089 11,091 10,119

Mental Health 1.2

Administered payments - - - - -

Departmental payments - 1,115 846 316 330

Primary Care 1.2

Administered payments - - - - -

Departmental payments - 133 367 455 456

Guaranteeing Medicare - strengthening the rural health workforce 1.2

Administered payments - - - - -

Departmental payments 54 930 - - -

Guaranteeing Medicare - dental health services 1.2

Administered payments - - - - -

Departmental payments - - - - -

Aged Care - Government response to the Royal Commission into Aged Care Quality and Safety - workforce 1.2

Administered payments - - - - -

Departmental payments - 8,840 7,299 2,109 2,117

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Table 1.2: Services Australia 2021­22 Budget measures Measures announced since the 2020-21 Mid-Year Economic and Fiscal Outlook (MYEFO) (continued) Program 2020-21

$'000 2021-22 $'000 2022-23

$'000 2023-24 $'000 2024-25

$'000

Department of Health (continued) (c)

Guaranteeing Medicare - changes to the Medicare Benefits Schedule 1.2

Administered payments - - - - -

Departmental payments - 401 1,321 (696) (1,228)

Aged Care - Government response to the Royal Commission into Aged Care Quality and Safety - residential aged care quality and safety 1.2

Departmental payments - 3,410 2,813 - -

Department of Home Affairs

Migration Program - 2021-22 planning levels 1.1

Departmental payments - 9 7 (3) (8)

Department of Infrastructure, Transport, Regional Development and Communications

Tasmanian Freight Equalisation Scheme - imports assistance 1.1

Administered payments - - - - -

Departmental payments - 7,056 4,683 4,757 5,061

Department of Social Services

Enhancing Welfare Integrity Arrangements 1.1

Administered payments - - - - -

Departmental payments 708 8,816 7,230 (2,690) (2,687)

Increasing the Flexibility of the Pension Loans Scheme 1.1

Administered payments - - - - -

Departmental payments - 9,007 4,749 3,078 2,237

Social Security Agreements - Republic of Serbia and Bosnia-Herzegovina 1.1

Administered payments - - - - -

Departmental payments - 133 8,579 832 272

Apply a Consistent Four-Year Newly Arrived Resident's Waiting Period Across Payments 1.1

Administered payments - - - - -

Departmental payments 775 8,509 985 (1,453) (4,005)

Higher Education - additional support for tertiary and international education providers 1.1

Administered payments - - - - -

Departmental payments 24 507 - - -

Cashless Debit Card - Jobs Fund and Income Management extension (d) 1.1

Administered payments - - - - -

Departmental payments - nfp nfp nfp nfp

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Table 1.2: Services Australia 2021­22 Budget measures Measures announced since the 2020-21 Mid-Year Economic and Fiscal Outlook (MYEFO) (continued) Program 2020-21

$'000 2021-22 $'000 2022-23

$'000 2023-24 $'000 2024-25

$'000

Increased support for unemployed Australians 1.1

Administered payments - - - - -

Departmental payments 14,139 10,315 11,215 10,110 9,753

Department of Veterans' Affairs

Department of Veterans' Affairs - additional resourcing 1.1

Administered payments - - - - -

Departmental payments - 20,007 4,343 559 561

National Indigenous Australians Agency

New Remote Jobs Program 1.1

Administered payments - - - - -

Departmental payments (4,629) 2,842 (1,338) 7,747 (1,455)

Total payment measures

Administered - - - - -

Departmental 15,456 293,251 219,515 89,930 66,219

Total 15,456 293,251 219,515 89,930 66,219

Prepared on a Government Finance Statistics (Underlying Cash) basis. Figures displayed as a negative (-) represent a decrease in funds and a positive (+) represent an increase in funds. (a) Unless otherwise noted, measures are listed by lead entity and the full measure descriptions appear in Budget Paper No. 2 under the relevant portfolio.

(b) The financial implications for the GovERP - Common Corporate Australian Public Service System measure are not for publication due to commercial-in-confidence sensitivities. (c) The Budget Paper No. 2 includes the COVID-19 Response Package - vaccine purchases and rollout measure which does not appear in this table. This measure was previously published in the Portfolio

Additional Estimates Statements 2020-21 Social Services Portfolio as COVID-19 Vaccine Implementation and Rollout - refer Table 1.2, page 112. (d) The financial implications for the Cashless Debit Card - Jobs Fund and Income Management extension measure are not for publication due to commercial-in-confidence sensitivities.

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Section 2: Outcomes and planned performance

Government outcomes are the intended results, impacts or consequences of actions by the Government on the Australian community. Commonwealth programs are the primary vehicle by which government entities achieve the intended results of their outcome statements. Entities are required to identify the programs which contribute to government outcomes over the Budget and forward years.

Each outcome is described below together with its related programs. The following provides detailed information on expenses for each outcome and program, further broken down by funding source.

Note:

Performance reporting requirements in the Portfolio Budget Statements are part of the Commonwealth performance framework established by the Public Governance, Performance and Accountability Act 2013. It is anticipated that the performance criteria described in Portfolio Budget Statements will be read with broader information provided in an entity’s corporate plans and annual performance statements - included in Annual Reports - to provide a complete picture of an entity’s planned and actual performance.

The most recent corporate plan and annual performance statement for Services Australia can be found at: www.servicesaustralia.gov.au.

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Revisions to outcome statements and programs

Table 2: Changes to outcomes and program structure since last portfolio statements: Outcome statement changes

Outcome 1 Statement

Deliver high-quality, accessible services and payments to individuals, families, businesses and partner agencies on behalf of Government; with a focus on contemporary service delivery and customer experience.

Old Statement:

Support individuals, families and communities to achieve greater self-sufficiency; through the delivery of advice and high quality accessible social, health and child support services and other payments; and support providers and businesses through convenient and efficient service delivery.

Description of change Services Australia is transitioning to a new outcome statement and key activity structure for performance reporting, which better reflects its journey to become a leader in government service delivery, focused on customer experience. The key activity structure provides the following benefits:

 it reflects Services Australia as one agency, one workforce;

 it provides stronger alignment of Services Australia’s functions, accountabilities, budget, and performance measures; and

 over time, it will reflect the movement from face-to-face and telephony customer services, to the provision of digital customer services.

Services Australia will report against a new key activity structure and the current program structure and deliverables as reported within Services Australia’s 2020-21 Budget and Additional Estimates Statements. There is no change to Services Australia’s financial reporting arrangements.

Summary of Services Australia’s Key Activities Key Activity Title Description

1 Strategy and Corporate

Enabling

Sets Services Australia’s strategic direction and delivers corporate functions including finance, human resources, audit, legal services, property, procurement and shared services.

2 Customer Service

Delivery

Designs and delivers a range of government services to Australians through a range of service delivery channels including face-to-face, telephony and digital, and protects the integrity of government outlays.

3 Technology and

Transformation

Provision of a robust information and communication technology network and delivers major transformation projects, including ICT shared services.

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2.1 Budgeted expenses and performance for Outcome 1

Services Australia has updated its outcome statement for 2021-22 to better represent it as a single, customer-focused service delivery entity. This new outcome supports Services Australia’s purpose statement (as expressed in the Services Australia Corporate Plan) ‘to support Australians by efficiently delivering high quality, accessible services and payments on behalf of Government’, with a focus on improving technology and systems through transformation projects and investment in core enablers to support easy to access services for our customers.

Outcome 1:

Deliver high-quality, accessible services and payments to individuals, families, businesses and partner agencies on behalf of Government; with a focus on contemporary service delivery and customer experience.

Linked programs Australian Digital Health Agency

Program

 Program 1.1 - Digital Health

Australian Taxation Office

Programs

 Program 1.1 - Australian Tax Office  Program 1.12 - Private Health Insurance Rebate

Australian Transaction Reports and Analysis Centre

Program

 Program 1.1 - AUSTRAC

Australian Trade and Investment Commission (Austrade)

Program  Program 1.2 - Austrade

Department of Agriculture, Water and the Environment

Program

 Program 3.12 - Rural Programmes

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Linked programs for Outcome 1 (continued) Department of Education, Skills and Employment

Programs

 Program 1.1 - Support for the Child Care System

 Program 1.2 - Child Care Subsidy

 Program 3.1 - Building Skills and Capability

 Program 4.1 - Employment Services

Department of Foreign Affairs and Trade

Programs

 Program 2.1 - Consular Services

 Program 2.2 - Passport Services

Department of Health

Programs  Program 1.1 - Health Research, Coordination and Access

 Program 1.3 - Aboriginal and Torres Strait Islander Health

 Program 1.4 - Health Workforce

 Program 1.5 - Preventive Health and Chronic Disease Support

 Program 1.6 - Primary Health Care Quality and Coordination

 Program 1.7 - Primary Care Practice Incentives and Medical Indemnity

 Program 1.9 - Immunisation

 Program 2.1 - Medical Benefits

 Program 2.2 - Hearing Services

 Program 2.3 - Pharmaceutical Benefits

 Program 2.4 - Private Health Insurance

 Program 2.5 - Dental Services

 Program 2.6 - Health Benefit Compliance

 Program 2.7 - Assistance through Aids and Appliances

 Program 3.2 - Aged Care Services

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Linked programs for Outcome 1 (continued) Department of Home Affairs

Programs  Program 1.2 - National Security and Criminal Justice

 Program 1.6 - Emergency Management

 Program 2.3 - Refugee, Humanitarian, Settlement and Migrant Services

 Program 2.5 - Multicultural Affairs and Citizenship

 Program 3.5 - Onshore Compliance and Detention

Department of Infrastructure, Transport, Regional Development and Communications

Program  Program 2.1 - Surface Transport

Department of Social Services

Programs  Program 1.1 - Family Assistance

 Program 1.2 - Support for Seniors

 Program 1.3 - Financial Support for People with Disability

 Program 1.4 - Financial Support for Carers

 Program 1.5 - Working Age Payments

 Program 1.6 - Student Payments

 Program 2.1 - Families and Communities

 Program 3.1 - Disability and Carers

 Program 3.2 - National Disability Insurance Scheme

Department of Veterans’ Affairs

Programs  Program 1.1 - Veterans' Income Support and Allowances

 Program 2.1 - General Medical Consultations and Services

 Program 2.2 - Veterans' Hospital Services

 Program 2.3 - Veterans' Pharmaceuticals Benefits

 Program 2.4 - Veterans' Community Care and Support

 Program 2.5 - Veterans' Counselling and Other Health Services

 Program 2.6 - Military Rehabilitation and Compensation Acts - Health and Other Care Services

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Linked programs for Outcome 1 (continued) National Disability Insurance Agency

Programs  Program 1.1 - Reasonable and necessary support for participants

 Program 1.3 - Agency costs

National Indigenous Australians Agency

Program  Program 1.1 - Indigenous Advancement - Jobs, Land and the Economy

Organ and Tissue Authority

Program  Program 1.1 - A Nationally Coordinated System for Organ and Tissue Donation for Transplantation

Professional Services Review

Program  Program 1.1 - Safeguarding the Integrity of the Medicare Program and Pharmaceutical Benefits Scheme

Contribution made by Outcome 1 Outcome 1 contributes to the linked programs above by the provision of a range of information, services and payments on behalf of the entities listed within Australia and where applicable, overseas.

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Budgeted expenses for Outcome 1 - Key Activities

As outlined in Section 2, Services Australia is reporting its budget and performance measures against a new key activity structure (which reflects Services Australia as one agency, one workforce, and provides alignment between functions, accountabilities, budgets, and performance measures), and the current program structure.

Table 2.1.1 below shows Services Australia’s 2021-22 expenses (on an accrual basis) to achieve its outcome and key activities by Administered and Departmental funding sources.

Table 2.1.1: Budgeted Expenses for Outcome 1 - Key Activities Services Australia Outcome Statement Deliver high-quality, accessible services and payments to individuals, families, businesses and partner agencies on behalf of Government; with a focus on

contemporary service delivery and customer experience.

Departmental Expenses: $5,224.9 million Administered Expenses: $1,767.9 million Key Activity 1 Key Activity 2 Key Activity 3

Strategy and Corporate Enabling Customer Service Delivery

Technology and Transformation

Departmental Expenses: $943.3 million

Departmental Expenses: $2,691.6 million Administered Expenses: $1,767.9 million

Departmental Expenses: $1,590.0 million

Key Activity Purpose

Sets Services Australia’s strategic direction and delivers corporate functions including finance, human

resources, audit, legal services, property, procurement and shared services.

Designs and delivers a range of government services to Australians through a range of service delivery channels including face-to-face, telephony and

digital, and protects the integrity of government outlays.

Provision of a robust information and communication technology network and delivers major

transformation projects, including ICT shared services.

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Performance criteria for Outcome 1 - Key Activities

Services Australia has prepared seven new performance measures designed to reflect it as an executive agency established to deliver a broad range of services on behalf of Government. They align with the Services Australia focus on customer centricity and one agency, one workforce, and provide an ability to continue to measure performance even as the range of services it delivers, grows and changes.

The new performance measures are designed to be scalable and to demonstrate service delivery performance and customer experience, across the range of payments and services.

To ensure transparency, Services Australia is including and will report performance against all criteria included in the 2021-22 Social Services Portfolio Budget Statements.

Table 2.1.2 below details the performance criteria for each key activity associated with Outcome 1.

Table 2.1.2: Performance criteria for Outcome 1 - Key Activities

Outcome 1 - Deliver high-quality, accessible services and payments to individuals, families, businesses and partner agencies on behalf of Government; with a focus on contemporary service delivery and customer experience.

Key Activities performance information for 2021-22 and beyond

Performance criteria 2021-22 2022-23 2023-24 2024-25

Key Activity 1 - Strategy and Corporate Enabling

Targets

Customer Satisfaction ≥85 out

of 100

≥85 out of 100

≥85 out of 100

≥85 out of 100

Customer Trust Establish a

baseline during 2021-22

≥ previous year result ≥ previous year result

≥ previous year result

Key Activity 2 - Customer Service Delivery

Targets (per cent)

Payment Quality ≥98 ≥98 ≥98 ≥98

Customers served within 15 minutes ≥80 ≥80 ≥80 ≥80

Work processed within timeliness standards ≥90 ≥90 ≥90 ≥90

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Table 2.1.2: Performance criteria for Outcome 1 - Key Activities (continued)

Outcome 1 - Deliver high-quality, accessible services and payments to individuals, families, businesses and partner agencies on behalf of Government; with a focus on contemporary service delivery and customer experience.

Performance criteria 2021-22 2022-23 2023-24 2024-25

Key Activity 3 - Technology and Transformation

Targets (per cent)

Availability of digital channels ≥98 ≥98.5 ≥99 ≥99

Self-managed work completed digitally ≥80 ≥81 ≥82 ≥83

Purpose To support Australians by efficiently delivering high-quality, accessible services and payments on behalf of Government.

The Performance criteria outlined above contribute to the delivery of Programs 1.1, 1.2 and 1.3.

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Budgeted expenses for Outcome 1 - Programs

Table 2.1.3 below shows how much the entity intends to spend (on an accrual basis) on achieving the outcome by program, as well as by Administered and Departmental funding sources.

Table 2.1.3: Budgeted expenses for Outcome 1 - Programs 2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

Program 1.1 - Services to the Community - Social Security and Welfare Departmental expenses

Departmental appropriation 3,745,711 3,145,451 2,614,475 2,379,525 2,369,989 s74 External Revenue (a) 198,927 220,920 195,782 196,200 195,702

Expenses not requiring appropriation in the Budget year (b) 596,766 617,588 549,645 525,509 481,668

Departmental Total 4,541,404 3,983,959 3,359,902 3,101,234 3,047,359 Total expenses for Program 1.1 4,541,404 3,983,959 3,359,902 3,101,234 3,047,359 Program 1.2 - Services to the Community - Health Departmental expenses

Departmental appropriation 580,582 655,651 528,587 506,703 518,902

s74 External Revenue 30,216 32,264 34,133 10,767 9,589

Expenses not requiring appropriation in the Budget year (b) 107,444 120,402 116,390 104,181 97,711

Departmental Total 718,242 808,317 679,110 621,651 626,202

Total expenses for Program 1.2 718,242 808,317 679,110 621,651 626,202

Program 1.3 - Child Support Administered expenses

Ordinary annual services (Appropriation Bill No. 1) 1,661 1,690 1,715 1,741 1,768

Special accounts

Child Support special account 1,666,515 1,690,999 1,716,257 1,742,174 1,768,534 Expenses not requiring appropriation in the Budget year (b) 73,311 75,174 75,508 75,854 76,204

Administered Total 1,741,487 1,767,863 1,793,480 1,819,769 1,846,506 Departmental expenses

Departmental appropriation 372,715 369,285 370,956 372,844 374,753

s74 External Revenue 1,700 1,700 1,700 1,700 1,700

Expenses not requiring appropriation in the Budget year (b) 65,129 61,597 59,475 56,109 51,471

Departmental Total 439,544 432,582 432,131 430,653 427,924

Total expenses for Program 1.3 2,181,031 2,200,445 2,225,611 2,250,422 2,274,430

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Table 2.1.3: Budgeted expenses for Outcome 1 - Programs (continued) 2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

Outcome 1 Totals by appropriation type Administered expenses

Ordinary annual services (Appropriation Bill No. 1) 1,661 1,690 1,715 1,741 1,768

Special accounts

Child Support special account 1,666,515 1,690,999 1,716,257 1,742,174 1,768,534 Expenses not requiring appropriation in the Budget year (b) 73,311 75,174 75,508 75,854 76,204

Administered Total 1,741,487 1,767,863 1,793,480 1,819,769 1,846,506 Departmental expenses

Departmental appropriation 4,699,008 4,170,387 3,514,018 3,259,072 3,263,644 s74 External Revenue (a) 230,843 254,884 231,615 208,667 206,991

Expenses not requiring appropriation in the Budget year (b) 769,339 799,587 725,510 685,799 630,850

Departmental Total 5,699,190 5,224,858 4,471,143 4,153,538 4,101,485 Total expenses for Outcome 1 7,440,677 6,992,721 6,264,623 5,973,307 5,947,991 Note: Departmental appropriation splits and totals are indicative estimates and may change in the course of the Budget year as government priorities change. (a) Estimated expenses incurred in relation to receipts retained under section 74 of the PGPA Act, adjusted

for $15.0 million per annum for the purchase of non-financial assets. (b) ‘Expenses not requiring appropriation in the Budget year’ is made up of depreciation, amortisation, resources received free of charge, write-down and impairment of assets, and non-cash adjustments to

make-good provisions.

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Performance criteria for Outcome 1 - Programs

Table 2.1.4 below details the performance criteria for each program associated with Outcome 1. As part of the transition to a new key activity structure for performance reporting, targets are included for the 2020-21 and 2021-22 financial years only.

Table 2.1.4 below sets out measures, some of which are also reflected in aggregate in the performance criteria for key activities (Table 2.1.2). In due course these performance measures may be removed from the Portfolio Budget Statements and instead used internally to monitor performance.

Table 2.1.4: Performance criteria for Outcome 1 - Programs

Outcome 1 - Deliver high-quality, accessible services and payments to individuals, families, businesses and partner agencies on behalf of Government; with a focus on contemporary service delivery and customer experience.

Program 1.1 - Services to the Community ̶ Social Security and Welfare - Services Australia supports individuals, families and communities to achieve greater self-sufficiency by providing access to social security and welfare payments and services on behalf of the Australian Government.

Delivery Services Australia provides social security and welfare payments and services to the community through service centres located across Australia, online services and smart centres.

Performance information

Year Performance criteria Actual Achievement/Targets

Customer satisfaction

2020­21 Customer satisfaction: achievement of

customer satisfaction standards. Greater than or equal to 85 out of 100 Year-end forecast: Not on track

2021­22 Customer satisfaction: achievement of

customer satisfaction standards. Greater than or equal to 85 out of 100

Correct payments

2020­21 Achievement of payment quality standards: Centrelink: delivery of correct customer payments.

Greater than or equal to 95 per cent Year-end forecast: On track

Internal reviews: percentage of decision reviews requested by Centrelink customers finalised within standard.

Greater than or equal to 70 per cent Year-end forecast: On track

Achievement of payment integrity standards: Centrelink: debt under recovery. Greater than or equal to 60 per cent

Year-end forecast: On track

2021­22 Achievement of payment quality standards: Centrelink: delivery of correct customer payments.

Greater than or equal to 95 per cent

Internal reviews: percentage of decision reviews requested by Centrelink customers finalised within standard.

Greater than or equal to 70 per cent

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Table 2.1.4: Performance criteria for Outcome 1 - Programs (continued) Program 1.1 - Services to the Community ̶ Social Security and Welfare - Services Australia supports individuals, families and communities to achieve greater self-sufficiency by providing access to social security and welfare payments and services on behalf of the Australian Government.

Year Performance criteria Actual Achievement/Targets

Correct payments

2021­22 Achievement of payment integrity standards: Centrelink: debt under recovery. Greater than or equal to 60 per cent

Ease and timeliness of service

2020­21 Achievement of face-to-face service level

standards: average wait time.

Less than or equal to 15 minutes Year-end forecast: On track

Achievement of telephony service level standards: average speed of answer. Less than or equal to 16 minutes Year-end forecast: On track

Achievement of processing service level standards: claims processed within standard.

Greater than or equal to 82 per cent Year-end forecast: On track

2021­22 Achievement of face-to-face service level

standards: average wait time.

Less than or equal to 15 minutes

Achievement of telephony service level standards: average speed of answer. Less than or equal to 16 minutes

Achievement of processing service level standards: claims processed within standard.

Greater than or equal to 82 per cent

Customers interacting digitally

2020­21 Achievement of digital service level

standards: interactions completed through digital channels.

Greater than or equal to 5 per cent increase Year-end forecast: On track

Achievement of digital service level standards: availability of ICT services excluding scheduled maintenance periods that support 24/7 customer access.

Greater than or equal to 98 per cent Year-end forecast: On track

2021­22 Achievement of digital service level

standards: interactions completed through digital channels.

Greater than or equal to 5 per cent increase

Achievement of digital service level standards: availability of ICT services excluding scheduled maintenance periods that support 24/7 customer access.

Greater than or equal to 98 per cent

Purpose To support Australians by efficiently delivering high-quality, accessible services and payments on behalf of government.

Material changes to Program 1.1 resulting from 2021-22 Budget measures: Nil.

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Table 2.1.4: Performance criteria for Outcome 1 - Programs (continued) Program 1.2 - Services to the Community - Health - Services Australia supports individuals, families and communities to achieve greater self-sufficiency by providing access to health payments and services on behalf of the Australian Government.

Delivery Services Australia provides health payments and services to the community and systems that support the delivery of services by providers and business through service centres located across Australia, online services and smart centres.

Performance information

Year Performance criteria Actual Achievement/Targets

Customer satisfaction

2020­21 Satisfaction with Medicare provider service delivery: practitioners, pharmacists and practice managers.

Greater than or equal to 70 per cent Year-end forecast: On track

Customer satisfaction: achievement of customer satisfaction standards. Greater than or equal to 85 out of 100

Year-end forecast: On track

2021­22 Satisfaction with Medicare provider service delivery: practitioners, pharmacists and practice managers.

Greater than or equal to 70 per cent

Customer satisfaction: achievement of customer satisfaction standards. Greater than or equal to 85 out of 100

Correct payments

2020­21 Achievement of payment quality standards: Medicare: delivery of accurate medical benefits and services.

Greater than or equal to 98 per cent Year-end forecast: On track

2021­22 Achievement of payment quality standards: Medicare: delivery of accurate medical benefits and services.

Greater than or equal to 98 per cent

Ease and timeliness of service

2020­21 Achievement of face-to-face service level

standards: average wait time.

Less than or equal to 15 minutes Year-end forecast: On track

Achievement of telephony service level standards: average speed of answer - Pharmaceutical Benefits Scheme authorities.

Less than or equal to 30 seconds Year-end forecast: On track

Achievement of telephony service level standards: average speed of answer - providers.

Less than or equal to 2 minutes Year-end forecast: On track

Achievement of telephony service level standards: average speed of answer - customers.

Less than or equal to 7 minutes Year-end forecast: On track

Achievement of processing service level standards: claims processed within standard.

Greater than or equal to 82 per cent Year-end forecast: On track

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Table 2.1.4: Performance criteria for Outcome 1 - Programs (continued) Program 1.2 - Services to the Community - Health - Services Australia supports individuals, families and communities to achieve greater self-sufficiency by providing access to health payments and services on behalf of the Australian Government.

Year Performance criteria Actual Achievement/Targets

Ease and timeliness of service

2021­22 Achievement of face-to-face service level

standards: average wait time.

Less than or equal to 15 minutes

Achievement of telephony service level standards: average speed of answer - Pharmaceutical Benefits Scheme authorities.

Less than or equal to 30 seconds

Achievement of telephony service level standards: average speed of answer - providers.

Less than or equal to 2 minutes

Achievement of telephony service level standards: average speed of answer - customers.

Less than or equal to 7 minutes

Achievement of processing service level standards: claims processed within standard.

Greater than or equal to 82 per cent

Customers interacting digitally

2020­21 Achievement of digital service level

standards: Medicare Benefits Schedule digital claiming rate.

Greater than or equal to 97 per cent Year-end forecast: On track

Achievement of digital service level standards: interactions completed via digital channels.

Greater than or equal to 5 per cent increase Year-end forecast: On track

Achievement of digital service level standards: availability of ICT services excluding scheduled maintenance periods that support 24/7 customer access.

Greater than or equal to 98 per cent Year-end forecast: On track

2021­22

Achievement of digital service level standards: Medicare Benefits Schedule digital claiming rate.

Greater than or equal to 97 per cent

Achievement of digital service level standards: interactions completed via digital channels.

Greater than or equal to 5 per cent increase

Achievement of digital service level standards: availability of ICT services excluding scheduled maintenance periods that support 24/7 customer access.

Greater than or equal to 98 per cent

Purpose To support Australians by efficiently delivering high-quality, accessible services and payments on behalf of government.

Material changes to Program 1.2 resulting from 2021-22 Budget measures: Nil.

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Table 2.1.4: Performance criteria for Outcome 1 - Programs (continued) Program 1.3 - Child Support - The Child Support program is designed to ensure that both parents contribute to the cost of their children, according to their capacity.

Delivery Services Australia assists separated and separating parents by the collection and disbursement of child support payments through online services and smart centres.

Performance information

Year Performance criteria Actual Achievement/Targets

Customer satisfaction

2020­21 Customer satisfaction: achievement of

customer satisfaction standards. Greater than or equal to 85 out of 100 Year-end forecast: On track

2021­22 Customer satisfaction: achievement of

customer satisfaction standards. Greater than or equal to 85 out of 100

Correct payments

2020­21 Child Support collection: percentage of

domestic active paying parents with less than one month Child Support liability outstanding.

Greater than or equal to 63 per cent Year-end forecast: On track

Achievement of payment quality standards: Child Support: debt under arrangement. Greater than or equal to 41 per cent

Year-end forecast: On track

2021­22 Child Support collection: percentage of

domestic active paying parents with less than one month Child Support liability outstanding.

Greater than or equal to 63 per cent

Achievement of payment quality standards: Child Support: debt under arrangement. Greater than or equal to 42 per cent

Ease and timeliness of service

2020­21 Achievement of telephony service level

standards: average speed of answer. Less than or equal to 3 minutes Year-end forecast: On track

Achievement of processing service level standards ̶ registrations processed within standard.

Greater than or equal to 82 per cent Year-end forecast: Not on track

2021­22 Achievement of telephony service level

standards: average speed of answer. Less than or equal to 3 minutes

Achievement of processing service level standards ̶ registrations processed within standard.

Greater than or equal to 82 per cent

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Table 2.1.4: Performance criteria for Outcome 1 - Programs (continued) Program 1.3 - Child Support - The Child Support program is designed to ensure that both parents contribute to the cost of their children, according to their capacity.

Year Performance criteria Actual Achievement/Targets

Customers interacting digitally

2020­21 Achievement of digital service level

standards: interactions completed via digital channels.

Greater than or equal to 5 per cent increase Year-end forecast: On track

Achievement of digital service level standards: availability of ICT services excluding scheduled maintenance periods that support 24/7 customer access.

Greater than or equal to 98 per cent Year-end forecast: On track

2021­22 Achievement of digital service level

standards: interactions completed via digital channels.

Greater than or equal to 5 per cent increase

Achievement of digital service level standards: availability of ICT services excluding scheduled maintenance periods that support 24/7 customer access.

Greater than or equal to 98 per cent

Purpose To support Australians by efficiently delivering high-quality, accessible services and payments on behalf of government.

Material changes to Program 1.3 resulting from 2021-22 Budget measures: Nil.

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Section 3: Budgeted financial statements

Section 3 presents budgeted financial statements, which provide a comprehensive snapshot of entity finances for the 2021­22 Budget year, including the impact of Budget measures and resourcing on financial statements.

3.1 Budgeted financial statements

3.1.1 Differences between entity resourcing and financial statements

Table 1.1 (Entity Resource Statement) represents funding available to Services Australia, whereas the financial statements (Tables 3.1 to 3.9) show operations of Services Australia presented under entity level financial reporting requirements.

3.1.2 Explanatory notes and analysis of budgeted financial statements

Financial Statements

Comprehensive income statement (Table 3.1)

Since the 2020-21 Additional Estimates, Revenue from Government in 2021-22 has increased by $326 million, to $4,557 million. This is due to Budget measures and other Budget adjustments, including the Digital Economy Strategy and the measure for Cashless Debit Card - Jobs Fund and Income Management extension.

Balance sheet (Table 3.2)

Since the 2020-21 Additional Estimates, net assets as at 30 June 2022 has increased by $119 million, to $1,819 million. This is due to Budget measures increasing Services Australia’s investment in capital, including those for the Digital Economy Strategy and the GovERP - Common Corporate Australian Public Service System.

Statement of changes in equity (Table 3.3)

Movements in equity since the 2020-21 Additional Estimates align to the drivers outlined for Balance Sheet above, being investment in capital through contributed equity increases for Budget measures.

Statement of Cash flows (Table 3.4)

Since the 2020-21 Additional Estimates, cash received and used has been updated for adjustments in appropriation, own-source revenue and the timing of estimated expenditure.

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Departmental Capital Budget Statement (Table 3.5)

Movements in total new capital appropriations since 2020-21 Additional Estimates are primarily due to increased Equity Injections through current Budget measures and previously approved Budget measures including the Welfare Payment Infrastructure Transformation Programme and Residential Aged Care Funding Reform. The Departmental Capital Budget for asset replacement remains comparable over the forward estimates.

Statement of asset movements (Table 3.6)

During 2021-22 the net book balance of land, buildings, plant and equipment and software assets will decrease by $96 million, primarily due to the depreciation on these assets exceeding additions, to a closing net book balance of $3,289 million. Compared to the 2020-21 Additional Estimates, this is an increase of $119 million in the net book balance, due to Budget measures increasing Services Australia’s investment in capital as detailed in Balance Sheet above.

Administered Schedules

Income and expenses (Table 3.7)

Since the 2020-21 Additional Estimates, estimated revenue for 2021-22 has decreased by $12 million, mainly reflecting changes in estimated child support maintenance revenue.

Assets and liabilities (Table 3.8)

Since the 2020-21 Additional Estimates, the estimated net assets for 2021-22 have remained unchanged.

Cash flows (Table 3.9)

Since the 2020-21 Additional Estimates, changes to administered cash flows and balances are primarily due to changes in child support maintenance and health compensation receipts and payments.

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3.2 Budgeted financial statements tables

Table 3.1: Comprehensive income statement (showing net cost of services) for the period ended 30 June 2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

EXPENSES

Employee benefits 2,849,798 2,518,867 2,427,144 2,386,444 2,351,841

Supplier expenses 1,967,598 1,891,483 1,303,089 1,064,544 1,102,374

Depreciation and amortisation 748,145 796,906 722,817 683,095 628,043

Finance costs 130,457 14,351 14,783 16,084 15,894

Other expenses 3,192 3,251 3,310 3,371 3,333

Total expenses 5,699,190 5,224,858 4,471,143 4,153,538 4,101,485

LESS:

OWN-SOURCE INCOME

Own-source revenue

Rendering of services 217,009 239,921 216,437 193,267 191,394

Rental income 13,834 14,963 15,178 15,400 15,597

Resources received free of charge 20,584 2,060 2,060 2,060 2,170

Total own-source revenue 251,427 256,944 233,675 210,727 209,161

Total own-source income 251,427 256,944 233,675 210,727 209,161

Net (cost of)/contribution by services (5,447,763) (4,967,914) (4,237,468) (3,942,811) (3,892,324)

Revenue from Government 5,088,304 4,557,208 3,898,531 3,629,806 3,614,272

Surplus/(deficit) attributable to the Australian Government (359,459) (410,706) (338,937) (313,005) (278,052)

Total comprehensive income/(loss) (359,459) (410,706) (338,937) (313,005) (278,052) Total comprehensive income/(loss) attributable to the Australian Government (359,459) (410,706) (338,937) (313,005) (278,052)

Prepared on Australian Accounting Standards basis.

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Table 3.1: Comprehensive income statement (showing net cost of services) for the period ended 30 June (continued) Note: Impact of net cash appropriation arrangements 2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

Total comprehensive income/(loss) - as per the statement of comprehensive income (359,459) (410,706) (338,937) (313,005) (278,052)

plus: depreciation/amortisation expenses previously funded through revenue appropriations (a) 356,465 402,917 348,771 316,151 184,948

plus: depreciation/amortisation expenses for ROU assets (b) 391,680 393,989 374,046 366,944 443,095

less: principal repayments on leased assets (b,c) (366,800) (371,200) (368,880) (355,090) (334,991)

Net cash operating surplus/(deficit) 21,886 15,000 15,000 15,000 15,000

Prepared on Australian Accounting Standards basis. (a) From 2010-11, the Government introduced net cash appropriation arrangements where Bill 1 revenue appropriations for the depreciation/amortisation expenses of non-corporate Commonwealth entities (and select corporate Commonwealth entities) were replaced with a separate capital budget (the Departmental

Capital Budget, or DCB) provided through Bill 1 equity appropriations. For information regarding DCBs, please refer to Table 3.5 Departmental Capital Budget Statement. (b) Applies leases under AASB 16 Leases. (c) Principal repayments on leased assets are funded through revenue appropriations, as such costs are included in the net cash operating surplus.

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Table 3.2: Budgeted departmental balance sheet (as at 30 June) 2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

ASSETS

Financial assets

Cash and cash equivalents 20,795 20,795 20,795 20,795 20,795

Trade and other receivables 1,582,213 1,363,140 1,351,990 1,367,184 1,382,963 Total financial assets 1,603,008 1,383,935 1,372,785 1,387,979 1,403,758

Non-financial assets

Land and buildings (a) 2,274,957 2,044,489 2,258,028 2,330,051 2,328,495

Property, plant and equipment (a) 476,202 431,302 470,077 472,760 520,435

Software 634,336 813,225 797,564 670,800 563,377

Prepayments 125,617 155,417 140,106 119,532 119,532

Total non-financial assets 3,511,112 3,444,433 3,665,775 3,593,143 3,531,839 Total assets 5,114,120 4,828,368 5,038,560 4,981,122 4,935,597

LIABILITIES

Payables

Suppliers 171,262 198,965 169,397 147,914 138,013

Employee benefits 65,582 65,541 72,287 72,457 81,276

Other payables 17,484 17,484 17,484 17,484 17,484

Total payables 254,328 281,990 259,168 237,855 236,773

Interest bearing liabilities

Leases 2,093,191 1,866,622 2,125,144 2,188,734 2,207,441

Total interest bearing liabilities 2,093,191 1,866,622 2,125,144 2,188,734 2,207,441 Provisions

Employee provisions 868,182 823,201 819,422 835,202 852,063

Other provisions 149,787 37,913 38,053 38,206 38,206

Total provisions 1,017,969 861,114 857,475 873,408 890,269

Total liabilities 3,365,488 3,009,726 3,241,787 3,299,997 3,334,483

Net assets 1,748,632 1,818,642 1,796,773 1,681,125 1,601,114

EQUITY*

Parent entity interest

Contributed equity 3,508,553 3,989,269 4,306,337 4,503,694 4,701,735

Reserves 215,745 215,745 215,745 215,745 215,745

Accumulated deficit (1,975,666) (2,386,372) (2,725,309) (3,038,314) (3,316,366) Total parent entity interest 1,748,632 1,818,642 1,796,773 1,681,125 1,601,114 Total equity 1,748,632 1,818,642 1,796,773 1,681,125 1,601,114

Prepared on Australian Accounting Standards basis. *Equity is the residual interest in assets after deduction of liabilities. (a) Includes ROU assets, in accordance with AASB 16 Leases.

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Table 3.3: Departmental statement of changes in equity - summary of movement (Budget year 2021­22) Retained Asset Contributed Total

earnings revaluation equity/ equity

reserve capital

$'000 $'000 $'000 $'000

Opening balance as at 1 July 2021

Balance carried forward from previous period (1,975,666) 215,745 3,508,553 1,748,632

Adjusted opening balance (1,975,666) 215,745 3,508,553 1,748,632

Comprehensive income

Surplus/(deficit) for the period (410,706) - - (410,706)

Total comprehensive income (410,706) - - (410,706)

Transactions with owners

Distributions to owners

Contribution by owners

Equity Injection - Appropriation - - 286,005 286,005

Departmental Capital Budget - - 194,711 194,711

Sub-total transactions with owners - - 480,716 480,716

Closing balance attributable to the Australian Government (2,386,372) 215,745 3,989,269 1,818,642

Prepared on Australian Accounting Standards basis.

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Table 3.4: Budgeted departmental statement of cash flows (for the period ended 30 June) 2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

OPERATING ACTIVITIES

Cash received

Appropriations 5,500,809 5,250,454 4,303,606 3,977,442 3,960,940

Rendering of services (a) 271,903 256,401 238,493 208,762 207,436

Net GST received 250,300 255,910 191,633 154,107 155,140

Total cash received 6,023,012 5,762,765 4,733,732 4,340,311 4,323,516

Cash used

Employees 2,825,416 2,563,889 2,424,177 2,370,494 2,326,161

Suppliers (b) 2,255,754 2,259,447 1,506,919 1,218,274 1,265,245

Interest payments on lease liability 17,830 13,730 14,150 15,440 15,257

Returns to the Official Public Account 538,540 535,770 400,803 362,925 362,892 Other 3,672 3,729 3,803 3,088 3,970

Total cash used 5,641,212 5,376,565 4,349,852 3,970,221 3,973,525

Net cash from/(used by) operating activities 381,800 386,200 383,880 370,090 349,991

INVESTING ACTIVITIES

Cash used

Purchase of property, plant and equipment and intangibles 377,497 555,796 332,068 212,357 213,041

Total cash used 377,497 555,796 332,068 212,357 213,041

Net cash from/(used by) investing activities (377,497) (555,796) (332,068) (212,357) (213,041)

FINANCING ACTIVITIES

Cash received

Contributed equity (c) 362,497 540,796 317,068 197,357 198,041

Total cash received 362,497 540,796 317,068 197,357 198,041

Cash used

Principal payments on lease liability 366,800 371,200 368,880 355,090 334,991

Total cash used 366,800 371,200 368,880 355,090 334,991

Net cash from/(used by) financing activities (4,303) 169,596 (51,812) (157,733) (136,950)

Net increase/(decrease) in cash held - - - - -

Cash and cash equivalents at the beginning of the reporting period 20,795 20,795 20,795 20,795 20,795

Cash and cash equivalents at the end of the reporting period 20,795 20,795 20,795 20,795 20,795

Prepared on Australian Accounting Standards basis. (a) Cash received for rendering of services excludes GST. (b) Receipts for pass-through costs are estimated as net expense payments. (c) Cash received for contributed equity includes $60.0 million relating to movement of funds from 2020-21

to 2021-22 and $8.0 million relating to movement of funds from 2019-20 to 2020-21.

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Table 3.5: Departmental capital budget statement (for the period 30 June) 2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

NEW CAPITAL APPROPRIATIONS

Capital budget - Bill 1 (DCB) 195,567 194,711 195,715 196,537 197,813

Equity injections - Bill 2 218,985 286,005 121,354 820 228

Total new capital appropriations 414,552 480,716 317,069 197,357 198,041

Provided for:

Purchase of non-financial assets 414,552 480,716 317,069 197,357 198,041

Total items 414,552 480,716 317,069 197,357 198,041

PURCHASE OF NON-FINANCIAL ASSETS

Funded by capital appropriations (a, d) 225,930 286,085 121,354 820 228

Funded by capital appropriation - DCB (b, d) 136,567 254,711 195,714 196,537 197,813

Funded internally from departmental resources (c) 15,000 15,000 15,000 15,000 15,000

TOTAL 377,497 555,796 332,068 212,357 213,041

RECONCILIATION OF CASH USED TO ACQUIRE ASSETS TO ASSET MOVEMENT TABLE

Total purchases 377,497 555,796 332,068 212,357 213,041

Total cash used to acquire assets 377,497 555,796 332,068 212,357 213,041

Prepared on Australian Accounting Standards basis. (a) Includes both current Bill 2 and prior Act 2/4/6 appropriations. (b) Does not include annual finance lease costs. Includes purchases from current and previous years’ DCBs.

(c) Includes funding from section 74 receipts. (d) Purchase of non-financial assets funded by capital appropriations exceeds capital appropriations by $60.0 million in 2021-22. This relates to the movement of funds from 2020-21 to 2021-22.

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Table 3.6: Statement of departmental asset movements (Budget year 2021­22) Land Buildings Other Computer Total

property, software

plant and and

equipment intangibles

$'000 $'000 $'000 $'000 $'000

As at 1 July 2021

Gross book value 4,209 420,041 600,714 1,519,045 2,544,009

Gross book value - ROU assets 1,057 2,685,612 123,064 - 2,809,733

Accumulated depreciation/ amortisation and impairment - (127,883) (188,730) (884,709) (1,201,322)

Accumulated depreciation/ amortisation and impairment - ROU assets (67) (708,012) (58,846) - (766,925)

Opening net book balance 5,199 2,269,758 476,202 634,336 3,385,495

Capital asset additions

Estimated expenditure on new or replacement assets

By purchase - appropriation equity (a) - - 19,666 266,419 286,085

By purchase - appropriation ordinary annual services (b) - 74,785 89,510 90,416 254,711

By purchase - appropriation ordinary annual services - ROU assets - 140,247 4,384 - 144,631

By purchase - other - - 15,000 - 15,000

Total additions - 215,032 128,560 356,835 700,427

Other movements

Depreciation/amortisation expense - (84,606) (140,365) (177,946) (402,917)

Depreciation/amortisation on ROU assets (35) (360,859) (33,095) - (393,989)

Total other movements (35) (445,465) (173,460) (177,946) (796,906)

As at 30 June 2022

Gross book value 4,209 494,826 724,890 1,875,880 3,099,805

Gross book value - ROU assets 1,057 2,825,859 127,448 - 2,954,364

Accumulated depreciation/ amortisation and impairment - (212,489) (329,095) (1,062,655) (1,604,239)

Accumulated depreciation/amortisation and impairment - ROU assets (102) (1,068,871) (91,941) - (1,160,914)

Closing net book balance 5,164 2,039,325 431,302 813,225 3,289,016

Prepared on Australian Accounting Standards basis. (a) ‘Appropriation equity’ refers to equity injections appropriations provided through Appropriation Bill (No. 2) 2021-22. (b) ‘Appropriation ordinary annual services’ refers to funding provided through Appropriation Bill (No. 1)

2021-22.

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Table 3.7: Schedule of budgeted income and expenses administered on behalf of Government (for the period ended 30 June) 2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

EXPENSES

Child support maintenance expense 1,668,176 1,692,689 1,717,972 1,743,915 1,770,302 Write-down and impairment of assets 73,311 75,174 75,508 75,854 76,204

Total expenses administered on behalf of Government 1,741,487 1,767,863 1,793,480 1,819,769 1,846,506

LESS:

OWN-SOURCE INCOME

Own-source revenue

Non-taxation revenue

Child support maintenance revenue 1,728,633 1,757,856 1,783,474 1,809,763 1,836,500 Compensation recovery for health care services 51,587 51,587 51,587 51,587 51,587

Fees and fines 9,047 9,202 9,337 9,477 9,468

Other revenue 330 330 330 330 330

Total non-taxation revenue 1,789,597 1,818,975 1,844,728 1,871,157 1,897,885 Total own-source revenue administered on behalf of Government 1,789,597 1,818,975 1,844,728 1,871,157 1,897,885

Gains

Other gains 12,000 10,000 10,000 10,000 10,000

Total gains administered on behalf of Government 12,000 10,000 10,000 10,000 10,000

Total own-sourced income administered on behalf of Government 1,801,597 1,828,975 1,854,728 1,881,157 1,907,885

Net (cost of)/contribution by services 60,110 61,112 61,248 61,388 61,379

Surplus/(deficit) 60,110 61,112 61,248 61,388 61,379

Total comprehensive income/(loss) 60,110 61,112 61,248 61,388 61,379

Prepared on Australian Accounting Standards basis.

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Table 3.8: Schedule of budgeted assets and liabilities administered on behalf of Government (for the period ended 30 June) 2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

ASSETS

Financial assets

Cash and cash equivalents 159,979 159,979 159,979 159,979 159,979

Child support receivables 1,282,881 1,353,105 1,424,276 1,496,417 1,569,544

Trade and other receivables 16,661 16,661 16,661 16,661 16,661

Total financial assets 1,459,521 1,529,745 1,600,916 1,673,057 1,746,184

Total assets administered on behalf of Government 1,459,521 1,529,745 1,600,916 1,673,057 1,746,184

LIABILITIES

Payables

Recovery of compensation payable 8,031 8,031 8,031 8,031 8,031

Child support and other payables 34,309 34,309 34,309 34,309 34,309

Child support payments received in advance 22,558 22,558 22,558 22,558 22,558

Total payables 64,898 64,898 64,898 64,898 64,898

Provisions

Child support provisions 1,281,415 1,351,640 1,422,811 1,494,952 1,568,079

Recovery of compensation provisions 90,646 90,646 90,646 90,646 90,646

Total provisions 1,372,061 1,442,286 1,513,457 1,585,598 1,658,725

Total liabilities administered on behalf of Government 1,436,959 1,507,184 1,578,355 1,650,496 1,723,623

Net assets/(liabilities) 22,562 22,561 22,561 22,561 22,561

Prepared on Australian Accounting Standards basis.

Services Australia Budget Statements

258

Table 3.9: Schedule of budgeted administered cash flow on behalf of Government (for the period ended 30 June) 2020­21 2021­22 2022­23 2023­24 2024­25

Estimated Budget Forward Forward Forward

actual estimate estimate estimate

$'000 $'000 $'000 $'000 $'000

OPERATING ACTIVITIES

Cash received

Child support 1,603,600 1,631,516 1,655,988 1,681,101 1,706,643

Health compensation 382,203 392,264 403,559 416,143 417,502

Other 963 1,524 1,524 1,524 1,524

Total cash received 1,986,766 2,025,304 2,061,071 2,098,768 2,125,669

Cash used

Child support 1,594,379 1,622,140 1,646,477 1,671,450 1,696,851

Health compensation 330,466 340,527 351,822 364,406 365,915

Other 963 1,524 1,524 1,524 1,524

Total cash used 1,925,808 1,964,191 1,999,823 2,037,380 2,064,290

Net cash from/(used by) operating activities 60,958 61,113 61,248 61,388 61,379

Net increase/(decrease) in cash held 60,958 61,113 61,248 61,388 61,379

Cash and cash equivalents at beginning of reporting period 159,979 159,979 159,979 159,979 159,979

Cash from the Official Public Account for:

- Appropriations 50,101 50,962 51,720 52,494 53,283

Total cash from the Official Public Account 50,101 50,962 51,720 52,494 53,283

Cash to the Official Public Account for:

- Appropriations 49,502 50,364 51,119 51,894 52,683

- Special accounts 51,587 51,587 51,587 51,587 51,587

- Other 9,970 10,124 10,262 10,401 10,392

Total cash to the Official Public Account 111,059 112,075 112,968 113,882 114,662

Cash and cash equivalents at end of reporting period 159,979 159,979 159,979 159,979 159,979

Prepared on Australian Accounting Standards basis.

259

Portfolio glossary

Accrual accounting System of accounting in which items are brought to account and included in the financial statements as they are earned or incurred, rather than as they are received or paid.

Additional estimates Where amounts appropriated at budget time are insufficient, Parliament may appropriate more funds to portfolios through the Additional Estimates Acts.

Administered funds Usually the funds or expenses an entity manages on behalf of the Government.

Administered items Appropriation that consists of funding managed on behalf of the Commonwealth. This funding is not at the discretion of the entity, and any unspent appropriation is returned to the Consolidated Revenue Fund (CRF) at the end of the financial year. An administered item is a component of an administered program. It may be a measure but will not constitute a program in its own right.

Annual appropriation Two appropriation bills are introduced into Parliament in May and comprise the Budget. Further Bills are introduced later in the financial year as part of the additional estimates. Parliamentary departments have their own appropriations.

Appropriation An amount of public money Parliament authorises for spending (i.e. funds to be withdrawn from the CRF). Parliament makes laws for appropriating money under the Annual Appropriation Acts and under special appropriations, with spending restricted to the purposes specified in the Appropriation Acts.

Appropriation Bill (No. 1) The Bill proposes spending from the CRF for the ordinary annual services of Government. Once the Bill is passed by Parliament and given Royal Assent, it becomes the Appropriation Act (No. 1).

Glossary

260

Appropriation Bill (No. 2) This bill proposes spending from the CRF for purposes other than the ordinary annual services of Government. Under existing arrangements between the two Houses of Parliament (the ‘Compact’), this Bill includes appropriation funding of administered expenses for new outcomes, for payments to the states and territories, and for departmental or administered capital. Funding for extensions to existing programs can be included in Appropriation Bill (No. 1). Once the bill is passed by Parliament and given Royal Assent, it becomes the Appropriation Act (No. 2).

Appropriation Bills (No. 3 and No. 4) If an amount provided in Appropriation Acts (No.1 or No. 2) is not enough to meet approved expenditure

to be paid in a financial year, supplementary appropriation may be sought in Appropriation Bills (No. 3 or No. 4). However, they are also commonly referred to as the Additional Estimates Bills. Once these bills are passed by Parliament and given Royal Assent, they become the Appropriation Acts (No. 3 and No. 4).

Assets Future economic benefits controlled by an entity as a

result of past transactions or other past events.

Average staffing levels The average number of employees receiving salary/wages (or compensation in lieu of

salary/wages) over a financial year, with adjustments for casual and part-time employees to show the full­time equivalent.

Consolidated Revenue Fund (CRF) The principal operating fund from which money is drawn to pay for the activities of the Government.

Section 81 of the Australian Constitution provides that all revenue raised or monies received by the Executive Government form one consolidated revenue fund from which appropriations are made for the purposes of the Australian Government.

Cross Portfolio measure A Budget measure that affects programs administered in a number of portfolios.

Glossary

261

Departmental items Resources (assets, liabilities, revenues and expenses) that entity chief executive officers control directly. This includes outsourced activities funded and controlled by the entity. Examples of departmental items include entity running costs, accrued employee entitlements and net appropriations. A departmental item is a component of a departmental program.

Depreciation Apportionment of an asset’s capital value as an

expense over its estimated useful life to take account of normal usage, obsolescence or the passage of time.

Equity or net assets Residual interest in the assets of an entity after

deduction of its liabilities.

Estimates An entity’s expected revenues, expenses, assets,

liabilities and cash flows. They are prepared for each program in the Budget, in consultation with the Department of Finance (see also forward estimates and additional estimates).

Expenses Total value of all of the resources consumed in

producing goods and services or the loss of future economic benefits in the form of reductions in assets or increases in liabilities of an entity.

Forward estimates The financial statement estimate for the three out years after the budget year.

Grants Non-reciprocal transfers of economic resources, in

which the payer entity does not receive

approximately equal value in return.

Key performance indicators Qualitative and quantitative measures of a program that provide a guide on performance where direct causal links are not obvious and changes in performance are difficult to measure directly.

Measure A new policy or savings decision of the Government

with financial impacts on the Government’s underlying cash balance, fiscal balance, operating balance, headline cash balance, net debt or net worth.

Glossary

262

Mid-Year Economic and Fiscal Outlook (MYEFO) Provides an update of the Government’s budget estimates by examining expenses and revenues year

to date, as well as provisions for new decisions that have been taken since the Budget. The report provides updated information to allow assessment of the Government’s fiscal performance against the fiscal strategy set out in its current fiscal strategy statement.

Outcome The intended result, consequence or impact of

government actions on the Australian community.

Outcome statement Articulates the intended results, activities and target group of an Australian Government entity. An outcome statement serves three main purposes within the financial framework:

 to explain and control the purposes for which annual appropriations are approved by the Parliament for use by entities;

 to provide a basis for annual budgeting,

including (financial) reporting against the use of appropriated funds; and

 to measure and assess entity and program (non­financial) performance in contributing to government policy objectives.

Performance information Evidence about performance that is collected and used systematically. Evidence may relate to appropriateness, effectiveness and efficiency. It may be about outcomes, factors that affect outcomes, and what can be done to improve them.

Portfolio A minister’s area of responsibility as a member of

Cabinet. A portfolio consists of one or more Departments of State (portfolio departments) and entities with similar general objectives and outcomes.

Program An activity that delivers benefits, services or transfer

payments to individuals, industry and/or the community as a whole, with the aim of achieving the intended result specified in an outcome statement.

Glossary

263

Public Governance, Performance and Accountability Act 2013 (PGPA Act)

The primary piece of Commonwealth resource management legislation, establishing a coherent system of governance and accountability for public resources, with an emphasis on planning, performance and reporting. The Act applies to all Commonwealth entities and Commonwealth companies from 1 July 2014.

Receipts The total or gross amount received by the

Commonwealth. Each receipt item is either revenue, an offset within outlays, or financing transactions. Receipts include taxes, interest, charges for goods and services, borrowings and government business enterprise dividends received.

Revenue Total value of resources earned or received to cover

the production of goods and services, or increases in future economic benefits in the form of increases in assets or reductions in liabilities of an entity.

Right of Use (ROU) asset The right of use asset (under AASB 16 Leases) is the balance sheet representation of the lessee’s right to use an asset over the life of a lease.

Special accounts Balances existing within the CRF that are supported by standing appropriations (PGPA Act, sections 78 and 80). Special accounts allow money in the CRF to be acknowledged as set aside (hypothecated) for a particular purpose. Amounts credited to a special account may only be spent for the purposes of the special account. Special accounts can only be established by a written determination of the Finance Minister (PGPA Act, section 78) or through an Act of Parliament (referred to in section 80 of the

PGPA Act).

Special appropriation (including standing appropriations)

An amount of money appropriated by a particular Act of Parliament for a specific purpose and number of years. For special appropriations, the authority to withdraw funds from the CRF does not generally cease at the end of the financial year.

Standing appropriations are a subcategory consisting of ongoing special appropriations; the amount appropriated will depend on circumstances specified in the legislation.

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Abbreviations

AIFS Australian Institute of Family Studies

DCB Departmental Capital Budget

DSS Department of Social Services

GST Goods and Services Tax

ICT Information and Communication Technology

NDIA National Disability Insurance Agency

NDIS National Disability Insurance Scheme

NDIS Commission NDIS Quality and Safeguards Commission

PGPA Act Public Governance, Performance and Accountability

Act 2013