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eService options provide greater convenience for carers.



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MEDIA RELEASE Senator the Hon Joe Ludwig Minister for Human Services

Minister Ludwig’s Media Contact: Sarah Cosson 0423 823 843 Centrelink Media Contact: Angela McIntyre 0413 995 638

eService options provide greater convenience for carers

The Minister for Human Services, Senator Joe Ludwig, today said a planned new online service from Centrelink, will give carers more time to support their loved ones.

Speaking at Carers Week celebrations in Canberra, Senator Ludwig unveiled new eService options for Centrelink nominees, including carers.

The Online Nominee Project is expected to come into service in the first half of next year.

“The Rudd Government recognises the important role carers play in our community,” Senator Ludwig said.

“More than one in eight Australians provide support to a family member or friend with a disability, medical condition or who are aged and frail.”

“Being a carer is a full-time job and a central part of that is dealing with Centrelink about payments and services.”

“The new online nominee service will make it just that little bit easier and more flexible for carers to deal with Centrelink.”

Carers often act as nominees for Centrelink customers who, for a variety of reasons, may not be able to conduct Centrelink business for themselves.

“Customers and their nominees have told us they want more options in how they contact Centrelink and this new initiative was developed as a direct result of these responses,” Senator Ludwig said.

“The Australian Government acknowledges the valuable contribution of carers to the community, and the new eService options complement the existing assistance and support available through Centrelink.”

“Under the Government’s Economic Security Strategy, those receiving Carer Payment on 14 October will receive a lump sum payment of $1,400 for singles and $2,100 for couples.”

“Recipients of the Carer Allowance will receive a $1,000 payment for each eligible person under their care.”

Wednesday 22 October 2008

MEDIA RELEASE Senator the Hon Joe Ludwig Minister for Human Services

Minister Ludwig’s Media Contact: Sarah Cosson 0423 823 843 Centrelink Media Contact: Angela McIntyre 0413 995 638

“The Government recognises the financial pressures faced by people with significant caring responsibilities.”

“People can become carers unexpectedly at any time, and it’s important they know help is available.”

For more information about the assistance available to carers, call Centrelink on 13 2717 or visit the website www.centrelink.gov.au