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Hockey unveils new Centrelink services.



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Hockey unveils new Centrelink services

15 November 2006

Minister for Human Services, the Hon Joe Hockey MP, has today officially launched Centrelink’s new range of easy-to-use customer services including a new-look website.

“I am delighted to officially launch this new and improved range of Centrelink services,” Mr Hockey said.

“The new website provides people with simpler and easier access to Centrelink information and secure online services.

“The 6.5 million Australians who use a broad range of Government payments and services at Centrelink will benefit from more personalised communication and easily accessible information.”

Through the website, customers will be able to take advantage of another new Centrelink initiative - online letters. This handy feature lets people view and print electronic copies of Centrelink correspondence.

“As well as being good for the environment by reducing paper use, this service makes life easier for customers - no more worrying about lost letters from Centrelink.”

“Another service proving enormously popular is SMS reminders. More than 130,000 Australians have signed up in past two months including more than 40,000 customers in New South Wales alone.”

Customers who subscribe can get reminders from Centrelink via SMS to attend an appointment or to provide up-to-date information.

“These new services complement Centrelink’s existing web and phone self service options.”

Customers can sign up for SMS and online letters at www.centrelink.gov.au.

M E D I A R E L E A S E