Note: Where available, the PDF/Word icon below is provided to view the complete and fully formatted document
Beware new scam on mobile phone accounts.

Download PDFDownload PDF

Federal Member for Wannon

Hamilton Office 190 Gray St, HAMILTON VIC 3300 Warrnambool Office 73 Kepler St WARRNAMBOOL VIC 3280 Freecall 1300 131 692 E W

Federal Member for Wannon

18 August 2008


Local mobile phone users are being ripped off by a new text message scam being charged to their monthly bill.

Federal Member for Wannon, David Hawker, today urged all mobile phone users to look closely at their bill for separate charges at the bottom of the account.

“My office has received several complaints about these scams,” Mr Hawker said.

“The scam works by sending an unsolicited SMS (text message) to an unsuspecting mobile phone user.

“Unless the SMS is carefully read and refused as indicated at the bottom, it is automatic billed to the receiver’s account, often at a rate of $6.00 per message,” he said.

Mr Hawker said if you receive an unsolicited SMS out of the blue, it is important that you unsubscribe by replying with the word STOP.

Merely deleting the unopened SMS does not stop the charge on the next bill.

“This is daylight robbery and I have already taken it up with the Federal Government. As a matter of urgency, this practice must be outlawed immediately,” Mr Hawker said.

Mr Hawker said the individuals or groups who send these messages often don’t live in Australia, making it difficult to charge them. It is therefore important that mobile phone users are vigilant and question any unfamiliar charges that appear on their accounts.

“I believe mobile phone providers also have a duty to co-operate with Government to help stamp out this fraudulent practice immediately,” he said.

- ENDS -

Media contact: Jane Templeton (03) 5572 1100