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Redress implementation must be done right



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THE HON LINDA BURNEY

SHADOW MINISTER FOR FAMILIES AND SOCIAL SERVICES

SHADOW MINISTER FOR PREVENTING FAMILY VIOLENCE

MEMBER FOR BARTON

REDRESS IMPLEMENTATION MUST BE DONE RIGHT

It was revealed at Senate Estimates yesterday that staff responsible for handling

National Redress Scheme applications have raised serious concerns about the

adequacy of trauma-informed processes.

Several former contract staff have formally brought their concerns to the attention

of the Secretary of the Department of Social Services.

“The people who wrote to me were concerned that the staff who were taking part in

this processes didn’t have the appropriate skills to deal with individuals who had

been traumatised”.

[Secretary, Department of Social Services, 25 October 2018]

The Department of Social Services has given assurances that an investigation has

taken place and processes improved - but this is a critical reminder of the

importance of getting the implementation of the National Redress Scheme right.

The Department of Social Services also confirmed that only nine institutions are

formally participating in the scheme, with under 10 payments made to survivors.

These participating institutions are: YMCA, the Korowal School, Scouts Australia,

Scouts New South Wales , Scouts Victoria, Scouts South Australia, Scouts

Western Australia, United Protestants Association NSW and the Salvation Army

Australia.

“These institutions should be commended on their prompt participation,” Linda

Burney said.

“It is important that other institutions make every effort to join the Scheme as

quickly as possible so that survivors can begin to access redress and support.

“Given the highly personal and serious nature of the matters handled by the

National Redress Scheme, government must ensure staff and processes are

beyond reproach.

“Dedicated and skilled people are required - this isn’t simply another program that

the Government can outsource.

“Survivors should not have to share their stories with multiple individuals on

multiple occasions.

“The National Apology marks not the end, but the beginning of the process for

delivering restitution and support for victims and survivors of institutional child

sexual abuse.

“Survivors have been through so much and have waited so long. It is absolutely

imperative that we get the rollout of National Redress Scheme right.”

FRIDAY, 26 OCTOBER 2018

MEDIA CONTACT: DARYL TAN 0422 028 222

Authorised by Noah Carroll, ALP, Canberra.