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Tourism industry welcomes customs streamlining



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Tourism Council Australia

M E D I A

Tuesday 28 April, 1998

The Federal Government’s new initiatives for Customs at Sydney Airport will help to speed up visitor arrivals into Sydney - Australia’s main gateway, managing director o f peak industry body Tourism Council Australia, Mr Bruce Baird said today,

‘The new streamlining o f customs lines, creating a separate line for Australian residents returning home, will eliminate queues and greatly assist the tourism industry,” M r Baird said.

“Also, with the approaching Sydney Olympics in the year 2000 it is essential for the visitor arrival process to be as smooth and quick as possible.

“Sydney is the first port o f call tor more than half o f Australia’s international visitors and waiting in queue is an unacceptable first impression,

“In the past passengers arriving in Sydney have! had to wait up to two hours queuing for clearance at customs desks - streamlining these queues w ill limit these unpleasant experiences for international visitors.”

M ir Baird said the improved signage and new distinctive uniform for customs officials would further improve Australian Customs.

“Australia must continue to provide the best service for international visitors to remain competitive in an increasingly tough tourism marketplace.

“W hile Sydney is the main gateway to Australia it is hoped that these initiatives are extended to all international airports in Australia," Mr Baird said.

For further information: Olivia Wirth. T C A Ph: (02) 9358 6055.