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Tuesday, 15 April 1980
Page: 1452

Senator Grimes asked the Minister for Social Security, upon notice, on Tuesday 26 February 1980:

Did the Department of Social Security undertake in 1978 a review of Social Security operations in the Northern Territory; if so:

(a)   what were its major findings;

(b)   what changes were made to the Department's operations and procedures as a result of the review;

(c)   will the Minister release copies of this report on request; and

(d)   if not, and if the Minister has classified it as an internal working document', for what reason can it not be made available publicly.

Senator Dame Margaret Guilfoyle - The answer to the honourable senator's question is as follows: (a), (b), (c), (d) I am advised that:

The Northern Territory Regional Administration of the Department of Social Security supplemented its normal review activities by a more formal review of operations in the Northern Territory in 1978.

The review was an internal one and the Department considered the report an internal working document. Its recommendations, together with conclusions drawn from normal assessments of efficiency and effectiveness which are continuously made by departmental staff, have led to improvements in the delivery of services in the Northern Territory over the subsequent period.

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