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Tuesday, 19 August 1980
Page: 434

Dr Cass asked the Minister for the Capital Territory, upon notice, on 29 April 1980:

(1)   How many persons born overseas (indicating country of birth) are employed by his Department.

(2)   How many of these persons are employed on a (a) temporary and (b) permanent basis and in what classifications are they employed.

(3)   How many bi-lingual and multi-lingual staff members are employed by his Department in counter situations and/or in close contact with members of the public.

(4)   Does his Department have translating facilities; if so (a) what languages are involved and (b) how many persons are working in the area and what are their classifications.

(5)   If his Department does not have interpreting and translating facilities, what arrangements are made for performing these tasks.

Mr Ellicott - The answer to the honourable member's question is as follows:

I am informed by my Department as follows:

(1)   and (2) Collective statistics on employees' countries of birth are not maintained by the Department. I do not consider that the use of the extensive resources required to extract the information manually from individual personnel records is justified.

(3)   There are 48 bi-lingual staff employed at public counters and an additional 62 employed near counter areas.

(4)   and (3) The Department uses the translation services of the Department of Immigration and Ethnic Affairs and the Telephone Interpreter Service. There are no staff employed on full-time translating duties but where practicable the available bi-lingual staff provide interpreting assistance. The languages covered by staff who provide interpreting assistance are:

Arabic, Burmese, Chinese, Croatian, Dutch, Filipino (Tagalog), Finnish, French, German, Greek, Italian, Japanese, Latvian, Macedonian, Malay, Polish, Punjabi, Russian, Sinhalese, Spanish, Tamil, Thai, Ukranian, Urdu.

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