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Thursday, 22 May 1980
Page: 3202

Mr Les Johnson (HUGHES, NEW SOUTH WALES) asked the Minister for Post and Telecommunications, upon notice, on 20 February 1 980:

(   1 ) How many telephone directories in Australia incorporate a section in a language other than English to help the non-English speaking community

(2)   What submissions were made to incorporate a nonEnglish section in the 1979 Wollongong Telephone Directory which covers a population of which a substantial part was born in countries whose mother tongue is not English.

(3)   What measures does the Government propose to take to ensure that all future telephone directories will include a section to help the non-English speaking community.

Mr Staley -The answer to the honourable member's question is as follows:

(   1 ) To date, a 'Help For The Non-English Speaking Community' section has been included in 14 of the 55 telephone directories published each year.

(2   ) No submissions were received by Telecom to incorporate a non-English help section in the 1979 Wollongong directory, but arrangements are in hand, in conjunction with the Department of Immigration and Ethnic Affairs, to include this information in the 1 98 1 Wollongong directory.

(3)   Telecom and the Department of Immigration and Ethnic Affairs also have in train a joint national review of migrant information requirements for telephone directories. This review will decide what directories should contain Help For The Non-English Speaking Communites' in future, bearing in mind population shifts and changes. It is expected that this review will be finalised by mid- 1 980.

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