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Thursday, 22 May 1980
Page: 3177

Mr Innes asked the Minister for Post and Telecommunications, upon notice, on 29 August 1979:

(   1 ) Did he receive allegations and complaints concerning the suggestion, scheme and management practices of Australia Post from a Mr T. Coulthard of South Australia, in 5 letters dated 25 May, 4 July, 6 September and 8 November 1978 and 8 February 1979.

(2)   If so, did his office reply to only 3 of these letters.

(3)   Did the first 2 of his replies state that he had asked for a report presumably from Australia Post, over Mr Coulthard 's allegations.

(4)   Did the third and final reply, dispatched no more than 3 days after receipt of Mr Coulthard 's latest complaint offer no reply to any of Mr Coulthard 's detailed allegations, make no mention of the proposed report and suggest that Mr Coulthard take his complaints back to the management of Australia Post.

(5)   Is it a fact that management formed part of Mr Coulthard 's complaints and that management had already been approached by Mr Coulthard on numerous occasions in relation to these matters.

(6)   Was he informed of Mr Coulthard's complaints against management in previous correspondence.

(   7) Has Mr Coulthard 's complaint been treated in the normal manner; if not, in what way was it treated.

(8)   Will he present to the Parliament the report requested by him into Mr Coulthard 's allegations.

Mr Staley -The answer to the honourable member's question is as follows:

(   1) to (7) I have received a number of letters from Mr T. Coulthard. All these related to suggestions which Mr Coulthard had put to the management of Australia Post.

In reply it has been made clear to Mr Coulthard that these are matters which really should be raised with Australia Post, which as an independent statutory authority has full responsibility in its own management policies and practices.

All correspondence has been referred to the Australian Postal Commission and the points raised by Mr Coulthard have been carefully considered.

(8)   No.

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