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Wednesday, 12 April 1972
Page: 1576

Mr Reynolds (BARTON, NEW SOUTH WALES) asked the Minister representing the Minister for Civil Aviation, upon notice:

(1)   Have complaints been made regarding the location of concessions at Sydney (KingsfordSmith) international air terminal; if so, what are the details.

(2)   Is the pharmacy in an obscure location.

(3)   What offices at the terminal are airconditioned.

Mr Swartz - The Minister for Civil Aviation has provided the following answer to the honourable member's question:

(1)   Complaints have been received at different times from concessionaires about the siting of the shops at the northern end of the terminal building. The complaints refer generally to the distance of these shops from the main passenger flow and the inadequacy of identification signs. No better locations are available, however, without causing difficulties to those facilities more directly related to the processing of passengers through the terminal. Directory boards and additional signs are now included in planned additional works to be carried out by the Department of Works.

(2)   The pharmacy is situated with the other shops in the northern end of the terminal to which I have referred. A pharmacy does not normally depend to any great extent on impulse buying but, rather, is the type of facility which customers will usually seek out.

(3)   All airline and Department of Civil Aviation offices on the second floor are air-conditioned together with the Trans-Australia Airways, Ansett and Customs offices and V.I.P. rooms on the ground floor and Pan-Am offices in the annexe off the concourse.

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