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Title: Jobactive: failing those it is intended to serve
Database: Senate Committee Reports

Date: 13-02-2019 12:00 PM
System Id: committees/reportsen/024217/0000
Committee Name: Education and Employment References Committee
Committee Type: Standing
Inquiry Name: The appropriateness and effectiveness of the objectives, design, implementation and evaluation of jobactive
Report Type: Final
Tabled Date: 13-02-2019
Referred Date: 15-08-2018 12:00 PM

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Jobactive: failing those it is intended to serve

Table of Contents

Recommendations

Support Services

Chapter 1—Introduction

Inquiry terms of reference

Conduct of the inquiry

Structure of the report

Acknowledgement

Notes on references

Chapter 2—Participant voices

Participant voices

Chapter 3—Background

Australia's labour market

Nature and causes of joblessness in Australia

Methods by which Australians gain employment

Employment services in Australia: an outsourced model

Consultation with unemployed workers

Chapter 4—Assessment and streaming

Overview of assessment and streaming

Effectiveness of the assessment process

Chapter 6—Employment services consultants

Large caseloads

Mistreatment of participants

Engagement with employers

Chapter 9—Complaints and appeals

Appropriateness of the complaints and appeals processes

Employment services ombudsman

Chapter 10—Outcome driven funding

Overview of funding model

Precarious employment and churn

Creaming and parking

Fees for training and other programs

Outcome payments and payslips

Other impacts on service delivery

Coalition Senators' Dissenting Report

Work for the Dole

Australian Greens Senators' Additional Comments

Urgent increase to Newstart and Youth Allowance

Drug and alcohol addiction

Mutual Obligations

Targeted Compliance Framework

Incorrect streaming

Job Plans and job search requirements

Employment services consultants

Public service delivery of employment services

Young unemployed workers

Older unemployed workers

Humanitarian entrants and migrants

Independent surveys

Work for the Dole

Online compliance

Appendix 1—Submissions and Additional Information

Appendix 2—Public Hearings and Witnesses

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