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Wednesday, 16 September 2015
Page: 7043


Senator LAMBIE (Tasmania) (17:45): by leave—I lodge a notice relating to an order for the production of documents. I shall move:

That there be laid on the table by the Minister for Veterans ' Affairs (Senator Ronaldson), by no later than 3.30 pm on Monday, 12 October 2015, the following information relating to the 2014 Client Services Survey conducted by ORIMA Research for the Department of Veterans ' Affairs (DVA):

(a ) any contractual restrictions placed on th e Minister releasing the survey methodology by the third party company, ORIMA, which conducted the survey;

(b ) all questions asked in the survey;

(c ) the sampling methodology;

(d ) the format(s) of how the survey and results are stored by DVA;

(e ) aggregated results for each question (including in an electronic format);

(f ) aggregated results showing which areas of DVA ' s performance are regarded as:

(i ) strong,

( ii ) poor, and

(iii ) in need of improvement;

(g ) a copy o f each set of survey responses with an y personal identifi ers redacted ( including in an electronic format);

(h ) a breakdown by age group of all who responded;

(i ) a copy of all ' client commentary ' pro vided and examples of which are published on the DVA website; and

(j ) the criteria used by DVA in selecting the summarised interpretat ion of the results on the DVA website.