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Monday, 22 April 1985
Page: 1634

(Question No. 219)

Mr Ruddock asked the Minister for Territories, upon notice, on 20 March 1985:

(1) How many employees of the Minister's Department receive a language availability performance allowance.

(2) Is any record kept of the languages spoken by the staff and the ability of such staff receiving this allowance to meet the needs of the clients of the Minister's Department.

(3) What operational procedures are in place to ensure that all such skills for which allowances are paid are effectively used in pursuit of the Minister's Department's objectives.

Mr Scholes —The answer to the honourable member's question is as follows:

(1) 18.

(2) Yes. A register of staff receiving the allowance is maintained by the Employment Services Branch of my Department. All staff on the register are experienced in meeting client needs through the use of their language skill.

(3) The majority of staff receiving the language availability performance allowance are situated in major client contact areas such as the Motor Vehicle Registry and the Housing Branch. In circumstances where a language proficiency is not available within the resources of a particular area, an officer from the register is requested to assist as required.