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Thursday, 11 October 1984
Page: 2231

(Question No. 1572)

Mr Lloyd asked the Minister for Communications, upon notice, on 7 June 1984:

(1) Can he explain why after two months of repeated complaints from the Sydney manufacturing firm, Speedy Wheels, about undue delays in mail deliveries, some of their mail is still taking up to 12 days to be delivered 13 kilometres across the city.

(2) Is it a fact that these delays are of very serious proportions; if so, will he ensure immediate remedial action is taken.

Mr Duffy —The answer to the honourable member's question, based on advice provided by the Australian Postal Commission, is as follows:

(1) During March to May 1984, there was an abnormally high level of industrial bans and staffing difficulties at a number of mail sorting facilities in New South Wales and some mail processed at those facilities would have been delayed to the extent referred to in this Question. Some of the delays complained of by Speedy Wheels since March 1984 would have been caused by those problems.

(2) Yes. The delays to mails at that time were of very serious proportions. Australia Post is aware of the poor performance in New South Wales and is continuing to make every effort to improve the situation in that State.