Note: Where available, the PDF/Word icon below is provided to view the complete and fully formatted document
National Library of Australia Reports 2006-07
Go To First Hit


Download PDF Download PDF

National Library

of Australia Annual Report 2006-2007

stralia

National Lib Ia A 2006-2007

National Library of Australia Canberra 2007

Published by the National Library of Australia

Parkes Place West Parkas CANBERRA ACT 2600

ABN: 28346 858 075

Telephone: (02)62621111 TTY: 1800026372

Facsimile: (02) 6257 1703 Homepage: www.nla.gov.au Annual report: www.nla.gov.au/policy/annrep07/

© National Library of Australia 2007

National Library of Australia

Annual report / National Library of Australia. - 8th 11967/681 - Canberra: NLA, 1968— -V.; 25 cm.

Annual. Continues: National Library of Australia. Council. Annual report of the Council = ISSN 0069-0082.

Report year ends 30 June. ISSN 0313-1971 = Annual report - National Library of Australia. 1. National Library of Australia - Periodicals.

027.594

Prepared by the Office of the Executive and Coordination Support Branch and the Publications Section

Printed by Pirion Pry Limited

Cover images )clockwise from top right): Damian McDonald Hospitality in the Library foyer (detail) 2004

Loui Seselja (b.1948) Exterior of the Library seen from Commonwealth Place (detail) 2004

Leonard French )b.1928) Stained-glass Window (detail) 1967 Belgian and French chunk glass

Loui Seselja )b.1948) The Library repository at Hume (detail) 2004

Damian McDonald Tom Bass' Library lintel sculpture (detail) 1968

Gunther Glesti The Library podium looking west towards Black Mountain (detail) 2007

Contents

Letter of Transmittal iv

1 INTRODUCTION Chairman 's Report 3

The National Library of Australia in 2006-2007: Director-General's Review 4

Summary of Financial Performance 11

2 CORPORATE OVERVIEW 17

Role 19

Legislation 19

Organisation 19

Outcome and Outputs Structure 21

Corporate Governance 22

Public Accountability 26

Corporate Management 32

Information Technology 40

3 REPORT OF OPERATIONS Output 1.1: The Collection 48

Output 1.2: Information Services 58

Output 1.3: Public Programs 64

Output 1.4: Australian Library Network Services 70

4 FINANCIAL STATEMENTS 79

Independent Audit Report 82

Statement by Council Members 84

Financial Statements 85

5 APPENDICES 127

Appendix A The Council of the National Library of Australia and its Committees 129 Appendix B The National Library of Australia Development Council 133

Appendix C National Library of Australia Committees 134

Appendix D Freedom of Information Statement 136

Appendix E Key Supporting Policies and Documents 138

Appendix F Consultancy Services, 2006-2007 140

Appendix G Staffing Overview 142

Appendix H Donors and Supporters 146

Appendix I Treasures Gallery Appeal 148

6 GLOSSARY AND INDEXES 151

Glossary 153

Compliance Index 155

Index 156

National Library of Australia Annual Report 2006-2007

CANBERRA ACT 2600 AUSTRALIA TELEPHONE (02) 6262 1111

HOME PAGE ADDRESS h,Ip:IIw,.nA.go,

TELEPHONE TYPEWRITER NUMBER 1800 026372

NATIONAL LIBRARY FACSIMILE (02) 6257 1703

Senator the Hon. George Braridis SC

Minister for the Arts and Sport Parliament House CANBERRA ACT 2600

Dear Minister

The Council of the National Library of Australia has pleasure in submitting to you, for presentation to each House of Parliament, its forty-seventh annual report covering the period 1 July 2006 to 30 June 2007.

The report is submitted to you in accordance with Section 9 of the Commonwealth Authorities and Companies Act 1997 and the Commonwealth Authorities and Companies (Report on Operations) Orders 2005.

The report has been prepared in conformity with the requirements set out under Clause I of Schedule 1 of the Commonwealth Authorities and Companies Act 1997 and with selected regard to the Requirements for Departmental and Annual Reports, approved by the joint Committee of Public Accounts and Audit under subsections 63(2) and 70(2) of the Public Service Act 1999, June 2007.

We commend the Library's achievements to you.

Sirames Gobbo C CVO Jan Fullerton AO

Chairman of Council Director-General

NATIONAL LIBRARY OF AUSTRALIA COUNCIL

Front row, left to right: Mr Fergus Ryan (Deputy Chairman(, Ms Jan Fullerton AO (Director-General), Sir James Gobbo AC CVO (Chairman), Ms Janet McDonald AO

Back row, left to right: Mr Brian Long, Professor John Hay AC, Senator Russell Trood, Mr Martin Ferguson AM MP, Mr Kevin McCann AM

Inset: Ms Deborah Thomas, Mr Geoffrey Lewis

Introduction

I0 . a . . • U

Sir James Gobbo AC, CVO

1 INTRODUCTION 3

Gunther Glesti The Library podium looking west towards Black Mountain 2007

Chairman's Report

The year 2006-2007 was an eventful one for the National Library of Australia, with significant advancements made in the digitisation of our collections and in ensuring the Library remains an attractive and enjoyable destination for visitors.

An important event for the Library in 2006-2007 was the commencement of the Australian Newspaper Digitisation Project. This project will digitise every page of one major newspaper from each state and territory for the out-of-copyright period up to 1954. This will eventually result in approximately 3.5 million pages of significant historic newsprint being made freely available to anyone with internet access.

During the reporting period the Library also continued to actively pursue its digitisation program, and to date over 117 000 collection items have been made available for viewing via the Library's website. In 2007, a new Digital Collections website was launched to provide an easy way for users to explore online the Library's collections of maps, pictures, manuscripts, oral histories, music and published materials.

These activities provide enormous benefits to the Australian community and support research and scholarship across a broad spectrum of disciplines. However, they also require substantial resources to develop and implement. To this end, the Council and Library staff have spent much time considering how these digitisation activities can be undertaken in the most effective and efficient manner, and will continue to work towards finding new ways of supporting projects that make the Library's collections readily visible and accessible.

While the Library will continue to focus on converting the collection material to digital formats and exploring new technologies to make its resources available online, the physical collections and the Library as a tangible experience remain the foundation for all its activities. Despite the ever-increasing use of the Library's online resources, people

continue to visit the Library to access collection material in reading rooms, visit exhibitions or attend events and educational programs. They are drawn by the strength of the Library's collections and activities, the expertise and approachability of our staff, and the unique beauty of the Library building and its setting on the shores of Lake Burley Griffin.

The Council and Library management are committed to preserving this experience for visitors. The Council has consulted closely with the National Capital Authority over planned redevelopments to the Library forecourt. In addition, major building works—supported by the Australian Government—to refurbish the Library podium (the paved outdoor area on the ground floor) has commenced. This will ensure the Library building continues to preserve our valuable collections.

A planned Treasures Gallery will further enhance the experience of visitors to the Library. This will be a permanent gallery in which iconic collection items will be displayed. Under the auspices of the Library's Development Council, fundraising activities to support the Treasures Gallery are well underway.

I would like to thank the individual and corporate sponsors who have generously supported this project to date. Cultural institutions exist in a constantly and rapidly changing environment. While these changes bring challenges, they also provide opportunities to develop innovative services to reach an ever-widening number of users. I am confident the Library is well placed to take advantage of these opportunities and will continue to provide rich, readily accessible online resources and remain a vibrant physical space to visit.

National Library of Australia Annual Report 2006-2007

The National Library in 2006-2007:

Director-General's Review

The National Library of Australia is charged with collecting and preserving the nation's documentary heritage in its many forms. How the Library shares this material with the Australian community is changing rapidly as digital and online technologies advance. Today, users can search our collections and services online, view digitised collection items and related material and use the Library's website to access the collections of over 1000 Australian libraries. An important goal for the Library is to become more visible in the online information-seeking world. This will allow us to reach new audiences and expand community awareness of our collections and their significance.

Improved Access through

New Technologies

The Library has commenced the Australian Newspaper Digitisation Project, which will significantly enhance access to Australian historical newspapers. Beginning with the Sydney Gazette, which was first published in 1803, the Library will digitise a major newspaper from each Australian state and territory up to 1954. By the end of this four-year project, some 3.5 million newspaper pages will be freely available online.

Another initiative—Electronic Resources Australia—aims to ensure library users across Australia have

free access to a core set of electronic resources, including general reference, newspapers, business and health information products. This service implements a recommendation of the 2003 Senate enquiry into the role of libraries in the online environment. Purchasing resources at discounted prices through the Electronic Resources Australia consortium will be particularly beneficial for smaller libraries.

The Library continued to develop collaborative services that open

collections to public access. A partnership with Destra Media has added 45 000 contemporary Australian music recordings to our MusicAustralia service. Users can listen to a free 30-second sample and then proceed, if they wish, to purchase and download the full item online. We have commenced development of the PeopleAustralia service, which will provide authoritative information on Australian people and organisations, and will link to biographical websites including the Australian Dictionary of Biography Online, AustLit, the Dictionary of Australian Artists Online and the Register of Australian Archives and Manuscripts.

The Library is working with the Australian cultural sector to promote support for OpenSearch, which will enable users to find resources from a range of cultural institutions in one search. These agencies will include libraries, museums, galleries and archives. In November 2006, Libraries Australia and PictureAustralia were modified to support OpenSearch.

The National Collection

Every year the Library receives more than 120 000 journal issues, 70 000 newspaper issues and 45 000 books through deposit, purchase or donation. In addition to books, journals, newspapers, magazines and pamphlets, the Library collects pictures, maps, manuscripts and personal papers, oral history recordings, music and online publications that contribute to the documentary record of Australia, or are socially or culturally significant.

In 2006-2007, significant new acquisitions included:

• the literary archive of the Australian Nobel Laureate Patrick White. The archive, previously believed to have been destroyed, includes important literary and personal material, and will

1 INTRODUCTION

enable significant scholarly reassessment of White's work

• several 1841 letters by French explorer Dumont D'Urville; a 30-year sequence of correspondence between writers Shirley Hazzard and Elizabeth Harrower; and records created by Nobel Laureate Professor Robin Warren—a challenge for the Library as they were received on several hundred now obsolete floppy disks

• an important botanical work, Historia plantarum, species hactenus editas alias que insuper multas noviter inventas & descriptas complectens, published from 1686 to 1704 in three volumes

• a rare zoological edition containing drawings by Sydney Parkinson, botanical artist on the Endeavour, and text by Johann Reinhold Forster who travelled with James Cook on his second voyage. lndische Zoo/ogle,

oder, Systemat/sche Beschreibungen seltener und unkekannter Thiere aus Indien was published in 1781 and includes 15 hand-coloured plates

• a unique set of 99 of the British Admiralty's earliest charts of Australia, mapped between 1801 and 1861; and two outstanding atlases of Australia and the Asia-Pacific, Cartes et

Tables de la Geographie Physique ou Naturelle, by the 18th-century French cartographer Philippe Buache

• oral history interviews with former High Court judges Sir Ninian Stephen and Sir Anthony Mason, the first in a series being recorded as part of an Australian Research Council project collaboration with The Australian National University

• a collection of 1182 vintage photographs of performances of the Ballets Russes in Melbourne in 1939

and 1940, acquired from the daughter of the photographer Hugh P. Hall; 114 photographs from Rennie Ellis' Aussies All series, which strengthen the Library's holdings of portraits of significant Australians; a series of panoramic colour photographic prints of contemporary leisure activities by Anne Zahalka; and a photographic album documenting the Murray River irrigation system in 1920

• an 1870s oil painting by George Peacock of the Proclamation Tree in South Australia; On the Murray River at Echuca, an 1885 oil painting by P.J. Lysaght; and an S.T. Gill watercolour of Hill River Station, Clare, in 1846.

In order to preserve the ways in which information is being created and published, the Library undertook its second harvest of the whole Australian web domain. Online titles are also selectively added to PANDORA: Australia's Web Archive, which is now in its eleventh year. The Library is a participant in the International Internet Preservation Consortium, led by the Bibliotheque nationale de France, an international effort by national libraries and other organisations to share and collaboratively develop software and tools needed to successfully archive the web.

A major milestone was achieved in February 2007 with the completion of a project spanning more than 20 years to create online catalogue records for all

journals held by the Library. Making this information available online means that details of the holdings for over 260 000 journal titles can be easily discovered through the Library's catalogue and through Libraries Australia.

Project staff have been engaged in a variety of work to improve access to collection materials. Their work has included listing and controlling 200 000 aerial photographs; cleaning, listing and rehousing 1700 pieces of radio orchestral

National

Library of Austra!ia Annual Report 2006-2007

music from the collection of Radio 3DB's William Flynn; and accessioning and captioning the 5000-item Stan Cross collection, one of the largest and most significant cartoon collections acquired by the Library, which is now ready for automated uploading to the catalogue.

Working with Others

The Library works closely with state libraries as a member of National and State Libraries Australasia (formerly the Council of Australian State Libraries). A key National and State Libraries Australasia initiative has been the major travelling exhibition National Treasures

from Australia's Great Libraries, which the Library developed and managed. The exhibition opened at the Library in December 2005 and began its national tour in March 2006, going to Melbourne, Hobart, Sydney, Brisbane, Adelaide, Darwin and Perth, and attracting over 350 000 visitors by the end of the financial year. Principal sponsor AAMI and major sponsors Qantas, News Limited, Hoyts, Animal Logic, Accor, SIBS Television and ABC Local Radio generously provided over $1.5 million worth of support. The Australian

Government also provided significant support through the Visions of Australia and Art Indemnity Australia programs. For this exhibition, the managing organisation for indemnity is the National Gallery of Australia. The exhibition will complete its national tour in Perth in late 2007.

In November 2006, Libraries Australia celebrated the 25th anniversary of the Australian National Bibliographic Database (ANBD)—a long-term collaboration among Australia's libraries that has produced a unique and thriving national resource. The ANBD commenced operation in November 1981 with just six contributing libraries. Now it provides access to more than 42 million items held in 1000 libraries across the country. The celebration

was held in conjunction with the annual Libraries Australia Forum—the best attended Forum in two decades, its focus on future directions being well received by delegates.

On 19 April, the Library convened the 2007 Innovative Ideas Forum, providing an opportunity for representatives from a variety of cultural institutions from Australia and overseas to share information about new developments and trends in providing access to information. This year's Forum focused on user-generated content and ways in which researchers and the general public are contributing information to online services.

The Library hosted the Peak Bodies Forum in May, which brought together representatives of library organisations such as the Council of Australian University Librarians, the Australian Library and Information Association and the Australian Government Libraries Information Network. The Forum considered issues such as workforce planning, internet filtering and censorship, as well as recent developments in information discovery and delivery.

The Community Heritage Grants program, funded by the Australian Government through the Library, the Department of Communications, Information Technology and the Arts, the National Archives of Australia, the Australian Film Commission and the National Museum of Australia, continues to provide grant funding for the preservation of nationally significant, locally held heritage collections across Australia. This year, 80 community organisations received grant funding of up to $10 000 for nominated projects, as well as preservation training. Since 1994, the Community Heritage Grants program has distributed over $2 million to more than 500 organisations.

1 INTRODUCTION

Supporting Scholarship and

Research

The Library maintained a close involvement with the higher education sector through its participation in the Australian Research Repositories Online to the World (ARROW) and Australian Partnership for Sustainable Repositories (APSR) projects. These projects are developing services that allow institutions to manage, make accessible and preserve the outputs of research, such as research papers and data sets. The Library continued to support the ARROW Discovery Service, which provides search access to the content of Australia's university research repositories. In the APSR project, the Library has been leading the development of tools that will assist repository managers to preserve their research content.

During the year, the Library was invited to join the Working Group on Data for Science, under the auspices of the Prime Minister's Science, Engineering and Innovation Council. In its report issued in December, the Working Group made a number of recommendations to improve the management of Australia's research data.

The Library also supports the work of Australia's research community through its participation in projects funded by the Australian Research Council. In July 2006, the Australian Dictionary of Biography Online was launched. Over three years, the Library has contributed financial and in-kind support to this project, including digitising images from its collection and facilitating access to images on PictureAustralia. The Library's participation in the Australian Research Council-funded project Ballets Russes in Australia: Our Cultural Revolution, with The Australian Ballet and the

University of Adelaide, has digitised key heritage collections, informed performance practice by dancers and musicians developing the Ballet's current

repertoire, and resulted in significant new acquisitions including photographs, diaries, letters and oral history interviews. Scholarly research is not only

dependent on the Library's collections but leads to increased knowledge of collection materials. Renewed interest in Dutch cartography associated with the Australia on the Map celebration of four centuries of maritime exploration led to the discovery that two charts which had been in the Library's collection since 1911 were original manuscript drawings, rather than published facsimiles of Willem de Vlamingh's original chart.

The Library manages a program of research fellowships supporting the work of individual scholars, writers and creative artists. Harold White Fellowships provide established writers and researchers the opportunity to spend several months exploring the Library's unique resources; Norman McCann Summer Scholarships support younger scholars to undertake intensive research at the Library during the university summer vacation; and the National Folk Festival Fellowship enables the recipient to develop a performance based on research using the Library's folklore collections. Details of these programs can be found on pages 38-9 of this report.

Relating to the Community

The Library's diverse public programs contribute to Australian culture through the development of exhibitions, print and electronic publications, events and education activities. In November 2006, the Library completed a major four-volume publishing project, an edition of the 44 diaries of artist and writer Donald Friend under the auspices of the Morris West Trust Fund. The diaries, displayed together for the first time, were the centrepiece of the exhibition Donald Friend: A Charmed Life, which ran from

November 2006 to February 2007.

National Library of Australia Annual Report 2006-2007

The exhibition Facing Percy Grainger curated in partnership with the University of Melbourne's Grainger Museum and supported by ABC Classic FM, contributed an Australian perspective to international research on the composer— pianist and was accompanied by a

hardcopy publication, online exhibition and live-to-air concert broadcast. The Library published two books for children on a bugs and beasts theme featuring images drawn from its collections, as well as a book for parents and children, Australian Backyard Astronomy, presenting key astronomical information as seen from the southern hemisphere. An edition of

selected letters of the Australian poet and environmentalist Judith Wright was released, as were two books presenting the research of former Harold White Fellows: Was Australia Charted Before

1606? The Java ía Grande Inscriptions by William A.R. Richardson and Forever Foreign: Expatriate Lives in Historical Kobe by Keiko Tamura. In June, the Library's publication on the geologist and surveyor T W Edgeworth David: A Life was shortlisted for the inaugural Prime Minister's History Prize.

Highlights of the Library's extensive events program included the major concert performance in Melbourne's Iwaki Auditorium in August 2006, Percy Grainger: A World beyond Country Gardens; the two-day conference, Love and Desire: Literature and the Intimate, held in September; and the conversation between Irma Baronova and the Library's Curator of Dance Lee Christofis, Nobility, Revolutions and One Night Stands, held in February 2007. Events conducted under the auspices of the Friends of the National Library included the 2006 Kenneth Myer Lecture in August featuring Geoffrey Robertson QC; the annual Friends Celebration event in October highlighting Thomas Keneally's contribution to Australian literature; and a 'white gloves' evening

in February 2007 showcasing diaries and journals from the Library's Manuscripts

Collection.

Supporting the Library

The Library values the supporters and benefactors who help us in various ways. Their assistance can take the form of cash donations, gifts to the collection, volunteer work, corporate sponsorship, individual advocacy, or participation in the activities of the Friends of the National Library.

In 2005, the Library established a Development Council to provide advice on fundraising strategies and to actively assist in obtaining support for Library programs. High on the list of fundraising priorities is a new Treasures Gallery, which will display iconic and treasured items intrinsic to Australia's history and culture from the Library's collections. The first stage fundraising target for this project is close to realisation and in 2006-2007, more than $1.5 million was raised, with particularly generous contributions from Platinum Treasured Partner, the John I. Reid Charitable Trusts, and Principal Treasured Partner, the Ian Potter Foundation (see Appendix I).

Major bequests received during the year came from the estates of artist Nora Heysen and New York arts patron Eva Kollsman. The Seymour Summer Scholarship was established with a generous donation from John and Heather Seymour, and other donations were made to support activities as diverse as publications, exhibitions, events and oral history projects (see Appendix H).

Developing the Organisation

This year, a new Collective Agreement was negotiated. The agreement recognised the valuable contribution made by Library staff to increasing

1 NTRODUCTION

efficiency and effectiveness, and achieving the objectives and key priorities outlined in the Library's Directions for 2006-2008. The Collective Agreement will maintain the Library's place as an employee of choice within the market place. The Library has continued to encourage and support innovation, experimentation and creativity in our staff, and the acquisition of new skills. In particular, it has continued to emphasise

the development of staff leadership and teamwork skills. Twenty-four senior staff participated in the second of three annual leadership courses offered by leading US practitioners Schreiber, Shannon and Associates. Staff of all levels are enthusiastically taking up places in team skills courses, now being offered for the second year, and hearing distinguished speakers share their experiences in Focus on Leadership addresses.

On 3 August 2006, Senator the Hon. Rod Kemp, the former Minister for the Arts and Sport, opened the Library's new storage facility. The purpose-built repository located in the Canberra suburb of Hume was funded by the Australian Government in the 2004-2005 Budget and will provide sufficient storage space to meet the Library's needs until 2013, with the possibility of future expansion.

Caring for the Library's heritage-listed building on the shores of Lake Burley Griffin is a continuing capital priority. In the 2006-2007 Budget, the Australian

Government announced additional funding of $9.8 million to enable the refurbishment of the Library podium to stop the significant leaks that have developed as the original structure ages. Work commenced in May 2007 and is expected to be completed in late 2008.

A number of other building projects are being planned as the Library seeks to improve services to readers and facilities for visitors. Before work commences on these projects, a building master plan is being developed that encompasses increased exhibition space

and the development of a Treasures Gallery, significant enhancements to reading rooms to provide 21st-century functionality, and the rationalisation of collection storage arrangements to help improve energy efficiency.

Creating the Future

In a world of rapidly changing technology and of evolving user expectations, the Library is providing access to its collections in new ways. Wherever possible, it is engaging more directly with those who use the Library's collections and services. Directions for 2006-2008 indicates the Library's commitment to ensuring its relevance and enhancing its visibility. To ensure that the Library achieves its goals and to give particular focus to priority areas, it will be undertaking a mid-point review of its strategic directions early in the new financial year.

The Library plans to improve its information technology architecture in order to increase its ability to innovate and meet user expectations that information will be readily available online. The Library's vision is that key services such as PictureAustralia, MusicAustralia and Libraries Australia will all eventually be delivered as part of a single discovery service, enabling users to find information regardless of the format of the material or where it is held. This initiative will be supported by a new service-oriented architecture that will position the Library to respond quickly to evolving technologies and the changing needs of users.

Australians are increasingly turning to services such as Google, Amazon and Wikipedia to meet their information needs and to gain access to value-added services such as full-text searching of books, reading lists, related items and reviews. Researchers and special interest groups are also forming their own online

10

National Library of Austraha Annual Report 2006-2007

communities and building their own discovery and recommendation services, This is being enabled through the Library's efforts to make the holdings of Australian libraries accessible to search engines, but it raises questions about the future of its catalogue and other discovery services. The Library will be investigating ways in which its services can be a trusted starting point for searches, combining results from multiple sources of information, providing delivery services directly to individuals for material not available locally or online, and using features such as relevance ranking, clustering and interactive design to improve the user experience, and to facilitate learning and the creation and dissemination of knowledge.

10 DC

58.318

58318

59.230

7.661

7.403

p7.665

74.400

70.402

2.014

Actual 2006-2007

Budget 2006-2007

Actual 2005-2006

2.464

1.647

1.617

1 INTRODUCTION 11

Summary of Financial Performance

Operating Outcome

During 2006-2007 operating revenues, including revenue from government, amounted to $74.4 million and operating expenses were $68082 million, resulting in a net operating surplus of $6.318 million.

Operating Revenue

Total operating revenue of $74.4 million for 2006-2007 was $3998 million above budget and compares to total actual revenue of $72014 million for the 2005-2006 financial year. Figure 1.1 shows a comparison of revenue across items against budget and the 2005-2006 financial year.

The major variations between financial years relate to a decrease in revenue

from government, where appropriation revenue decreased by $0.912 million, and increases in interest revenue of $0847 million and in other revenues of $2455 million. The reduction in

appropriation revenue largely reflects the net reduction in funding for buildings and infrastructure, plant and equipment depreciation expenses following the revaluation of these assets as at 30 June 2006. The increase in interest revenue is the result of increased interest rates and additional funds being held in interest-bearing deposits. The increase in other revenue is largely the result of the receipt of a $1 million grant to support the future construction of the Library's Treasures Gallery, and the receipt of two new trust funds controlled by the Library totalling $1.381 million.

Revenue from government

Sale of goods

and services

Interest

All other

revenue

Total

$ Million

Figure 1.1 Operating revenue, 2006-2007 and 2005-2006

Note: A logarithmic scale is used.

Employees

Suppliers

p31.662

p31.727

30.997

117.211

118.424

117.707

Depreciation and

amortisation

Actual 2006-2007

Budget 2006-2007

Actual 2005-2006

0.859

0.677

0.881

Other

68.082

9.560

68.565

10 100

Total

0.1

12 National Library of Australia Annual Report 2006-2007

Operating Expenses

Total operating expenses of $68082 million were $1.478 million below budget and $0483 million less than the 2005-2006 financial year expenditures. Figure 1.2 shows a comparison of expenditure across items and against budget for the 2006-2007 and 2005-2006 financial years.

The variation between financial years of -$0483 million in operating expenses primarily relates to increased employee expenses ($0665 million)—largely the result of pay increases—with the balance of the variation a result of reductions in supplier expenses (-$0496 million), depreciation and amortisation expenses (-$0630 million), and other expenses (-$0022 million).

Equity

The Library's total equity increased by $25279 million to $1701.051 million in 2006-2007. The net increase was a result of an equity injection ($4978 million), a net revaluation increment ($13983 million) following the revaluation of the Library's land and buildings, and the net operating result ($6.318 million).

$ million

Figure 1.2 Operating expenses, 2006-2007 and 2005-2006

Note: A logarithmic scale is used.

Actual 30 June 2007

Actual 30 June 2006

3,288

13.154

5.665

6.290

too 10 000

S million

I INTRODUCTION

Total Assets

Figure 1.3 shows that the total value of the Library's assets increased by $26.335 million to $1716621 million in 2006-2007.

The variation between financial years for non-financial assets ($9390 million) was largely the result of the revaluation of the Library's land and buildings ($13983 million) and the net difference between current year asset acquisitions and current year depreciation expenses ($-4.496 million). In addition, there were minor movements in the value of inventories ($0107 million) and the value

13

of prepaid supplier expenses ($0027 million). The increase in financial assets ($16.945 million) relates to an increase in receivables ($0120 million); an increase in cash at bank ($16613 million), which primarily reflects not fully consuming the funding received for the purchase of Library collections and the refurbishment of the Library podium, the receipt of a $1 million grant for the future construction of the Library's Treasures Gallery, and the receipt of additional trust monies ($1.381 million); and a minor increase in investments ($0226 million) as a result of increased investment of Library Trust Fund moneys.

Financial assets

Inventories and other

Intangibles

Collection

Plant and equipment

Land and buildings

Total

Figure 1.3 Total assets, 2006-2007 and 2005-2006

Note: A logarithmic scale is used.

0 2 4

16 10 12 14 6 8 $ million

i Actual 30 June 2007

Actual 30 June 2006

15.570

14.514

14 National Library of Austruiia Annual Report 2006-2007

Total Liabilities

As Figure 1.4 shows, the Library's total liabilities increased by $1.056 million from last financial year to $15.570 million. The main changes in liabilities relate to an increase in supplier payables ($1.171 million); a reduction in lease liabilities (-$0.1 11 million); and a minor reduction in employee provisions (-$0064 million), which largely reflects a reduction in leave provisions (-$0024 million) and a provision for redundancies (-$0037 million).

Employee provisions

Supplier

payables

All other

Total

Figure 1.4 Total liabilities, 2006-2007 and 2005-2006

1 INTRODUCTION

Cash Flow

Overall, in 2006-2007 there was an increase in the Library's cash balance, which increased by $16613 million to $46,322 million as at 30 June 2007. The Library holds cash to meet existing liabilities and fund ongoing operational activities, including asset purchases. Figure 1.5 shows a comparison of cash flow items for 2006-2007 and 2005-2006.

The increase ($2.062 million) in net operating activities reflects the comments previously made under Operating Revenue' and 'Operating Expenses'. The reduction (-$13259 million) in the net investing activities

primarily reflects a decrease in the investment in property, plant and equipment, and intangibles (-$13.115

million). This reduction is the result of the completion of the new repository in August 2006, the effect of several large collection purchases made in 2005-2006 and the finalisation of several large computer software projects in 2005-2006. The variation (-$2520 million) in net cash from financing activities reflects the cessation of one-off funding for the new repository in 2005-2006 ($6.455 million) and the receipt of funding for the podium restoration project in 2006-2007 ($3.9 million).

100

24.202 22.140

0

—12.456 —25.715

—100

To!I Net H tteieg Net ottceat;rtq

Figure 1.5 Net cash flow, 2006-2007 and 2005-2006

16

National Library of Australia Annual Report 2006-2007

Resource Table

Table 1.1 Outcome 1: total resources, 2006-2007

Departmental appropriations

Variation

Budget Actual to budget

($'OOO) ($'OOO) ($'OOO)

Output 1.1: The Collection 18145 18145

Output 1.2: Information Services 31 703 31 703

Output 1.3: Public Programs 6 042 6 042

Output 1.4: Australian Library Network Services 2 428 2 428

Contributing to price of departmental outputs 58 318 58 318

Revenue from other sources

Output 1.1: The Collection 3 371 5 834 2 463

Output 1.2: Information Services 2 767 3 729 962

Output 1.3: Public Programs 2022 2093 71

Output 1.4: Australian Library Network Services 3 924 4 426 502

Total revenue from other sources 12 084 16 082 3 998

Total price of departmental outputs and resourcing

Average staffing level (numbers)

70 402 74 400 3 998

443 435 -8

Note: The budget is as published in the Portfolio Additional Estimates Statements 2006-2007,

Section 2: Agency resources for 2006-07.

a Total revenue from government and other sources.

2 CORPORATE OVERVIEW

19

Role

The role and functions of the National Library of Australia are set out in Section 6 of the National Library Act 1960. They are:

(a) to maintain and develop a national collection of library material, including a comprehensive collection of library material relating to Australia and the Australian people;

(b) to make library material in the national collection available to such persons and institutions, and in such manner and subject to such conditions, as the Council determines with a view to the most advantageous use of that collection in the national interest;

(c) to make available such other services in relation to library matters and library material (including bibliographical services) as the Council thinks fit, and, in particular, services for the purposes of:

i the library of the Parliament; ii the authorities of the Commonwealth; and iii the Territories; and

Legislation

The Library was established under the National Library Act 1960, which defines the Library's role, corporate governance and financial management framework. As a Commonwealth statutory authority, the

iv the Agencies (within the meaning of the Public Service Act 1999); and

(d) to cooperate in library matters (including the advancement of library science) with authorities or persons, whether in Australia or elsewhere, concerned with library matters.

The Library is one of several agencies within the Communications, Information Technology and the Arts portfolio with responsibilities for collecting Australian cultural heritage materials and making them available to the Australian public.

Senator the Hon. George Brandis SC was appointed Minister for the Arts and Sport on 30 January 2007, succeeding the Hon. Rod Kemp. Senator Brandis is the Minister responsible for the Library together with the Portfolio Minister, Senator the Hon. Helen Coonan, Minister for Communications, Information Technology and the Arts. The affairs of the Library are conducted by the Council, with the Director-General as chief executive officer and member of the Council.

Library is subject to the Commonwealth Authorities and Companies Act 1997, which provides the reporting and accountability framework.

Damian McDonald TOM Bass Library lintel Sculpture (detail) 1968

Organisation

The Library's senior management structure comprises the Director-General and eight Assistant Directors-General. Figure 2.1

provides the divisional organisational structure and senior management structure as at 30 June 2007.

Ms Jan Fullerton AO

Assistant

1 rector-General

Asian Collections

COLLECTIONS

MANAGEMENT

Ms Pam Gatenby

Bibliographic Standards and Strategy

Collections Preservation

AUSTRALIAN

COLLECTIONS

READER

Ms Margy Burn

Assistant Director-General

Manuscripts

Maps

Music and Dance

Oral History and Folklore

P

Mr Tony Boston

Assistant Director-General

Database Services

Document Supply Service

Libraries Australia

RESOURCE

SHARING

Collaborative Services

Mr Mark Corbould

Assistant Director-General

P. Collection Access

INFORMATION

TECHNOLOGY

Feasibility and Standards

Collection Infrastructure

IT Services

Ms Helen Kon

PUBLIC

PROGRAMS

Communications and Marketing

Community Heritage Grants

Development

Exhibitions

Assistant Director-General -_ illiIIIIIII

Mr Gerry Linehan

Accountability and Reform

Building and Security Services

CORPORATE

SERVICES

Contracts and Legal Support

Ms Jasmine Cameron

Assistant Director-General

OFFICE OF THE

EXECUTIVE &

'COORDINATION.

Executive Support

Coordination Support

Dr Warwick Cathro

Assistant Director,-General

Digital Collections Management

Monographs

Pictures

Reader Services

Stacks Services

Web Publishing Publications and Events Human Resources

Finance

Serials

Web Archiving and

L

Digital Preservation

Figure 2.1 National Library of Australia organisational structure, 30 June 2007

Output 1.1

The Collection

Output 1.2

Information Services

OUTCOME 1

Australians have access, through the National Library of Australia, to a comprehensive collection of Australian library material and to international documentary resources.

Output 1.4

Australian Library Network Services

Resource Sharing Division Document Supply

Collections

Management Division

Australian Collections and Reader Services Division

Public Programs Divison

Exhibitions, Publications. Events and Community

Heritage Grants

Resource

Sharing Division

Libraries Australia

Output 1.3

Public Programs

2 CORPORATE OVERVIEW 21

Outcome and Outputs Structure

Figure 2.2 shows the relationship between Outcome 1 for the Library and the contributing outputs and organisational structure. Financial details by outcome, outputs and output groups are provided in Table 1.1 on page 16.

Figure 2.2 Outcome 1: outputs and organisational structure

ATTRIBUTION OF CORPORATE FUNCTIONS

Office of the Executive and Coordination Support

Innovation

Information Technology Division

Public Programs Division

Communications and Marketing, Development Office and Bookshop

Corporate Services Division

Established under

the National Library Act 1960

DIRECTIONS FOR 2006-2008

Documents the Library's goal, objectives and key priorities

BALANCED SCORECARD

Translates strategic directions into operational initiatives and processes

Performance measures against stakeholder, customer, financial, process, and learning and

growth perspectives

Role and

responsibilities set by the Commonwealth Authorities and Companies Act 1997

REPORTING OBLIGATIONS

Set out under the Commonwealth Authorities and Companies Act 1997

PORTFOLIO BUDGET STATEMENTS

Approved budget and performance targets

Quality, quantity and price measures for outcome and outputs

PERFORMANCE MEASUREMENT

COUNCIL

OF THE NATIONAL LIBRARY OF AUSTRALIA

NATIONAL LIBRARY ACT 1950

Enabling legislation

ACCOUNTABILITY TO GOVERNMENT

Through the Commonwealth Authorities and Companies Act 1997 reporting requirements

COMMONWEALTH AUTHORITIES AND COMPANIES ACT 1997

Reporting and accountability legislation

ACCOUNTABILITY TO PARLIAMENT

Annual Report

National Library of Australia Annual Report 2006-2007

Corporate Governance

Figure 2.3 National Library of Australia corporate governance structure

2 CORPORATE OVERVIEW

23

The Council

The National Library Act 1960 provides that a Council shall conduct the affairs of the Library. The Council has 12 members,

including the Director-General, one senator elected by the Senate, and one member of the House of Representatives elected by the House. At 30 June 2007, there was one vacancy on the Council following the resignation of Ms Helen Williams. Appendix A lists the Council members and their attendance at Council meetings for 2006-2007.

In addition to general administrative and financial matters, in 2006-2007 the Council considered a range of specific issues, among them the following:

• the development of the new Library repository in Hume

• the refurbishment of the Library podium

• the Library's information technology strategic plan

• the Library's digitisation program

• funding for digital activities

• filtering access to the internet on public access computers in the Library

• the National Capital Authority's plans for the redevelopment of the Library forecourt

• the Library's evaluation program, including reports on the MusicAustralia and Australia Dancing services

• the Library's travelling exhibitions program and the National Treasures from Australia's Great Libraries exhibition

• preservation and stack-management activities

9 copyright issues

• significant acquisitions

• fundraising and sponsorship activities

• workforce planning

• the impact of changing demographics on cultural institutions.

The Council was also briefed by legal representatives from Clayton Utz on the obligations and duties of Council members under changes to the Commonwealth Authorities and

Companies Act 1997 and on proposed amendments to the National Library Act 1960 arising from the Review of the Corporate Governance Structures of Statutory Authorities and Office Holders (the Uhrig Review). Council members provided comments to the Library on the proposed changes to the National

Library Act 1960, which were forwarded to the Department of Communications, Information Technology and the Arts. The Council has two advisory committees: the Audit Committee and the Corporate Governance Committee (Appendix A provides details).

The Audit Committee The Audit Committee has the following roles:

• to help the Library and members of the Council comply with their obligations under the Commonwealth Authorities and Companies Act 1997

• to provide a forum for communication among members of the Council, senior managers of the Library, and the Library's internal and external auditors

• to ensure that there is an appropriate ethical climate in the Library and to review policies relating to internal controls and the management of risks.

24

National Library of Austraha Annual Report 2006-2007

The Audit Committee is comprised of a minimum of three non-executive Council members; the Director-General also attends Audit Committee meetings. Details of Audit Committee membership and meeting attendance can be found at Appendix A.

In 2006-2007, the Audit Committee considered a range of matters. Among them were:

• financial statements for 2005-2006

* report on the Library's legal services for 2005-2006

• Audit Committee annual report for 2005-2006

* internal assessment of Audit Committee performance

• Australian National Audit Office 2006-2007 financial statements audit strategy

• risk management in the Library

• annual report on fraud

• pandemic plan

o valuation of the collections

• strategic internal audit plan for 2007-2008 to 2009-2010

• compliance reporting

• Auditor-General reports—report on action taken, particularly in respect of recommendations from the Australian National Audit Office performance audit, and safe and accessible national collections

• internal audit schedule for 2006-2007

• internal audits of: - inter-library loans

- web publishing and internet restructure review - special collections procurement - fundraising activities - corporate data management - asset management.

The Corporate Governance Committee The Corporate Governance Committee has the following roles:

• to evaluate the Council's effectiveness in its corporate governance role

• to evaluate the performance and remuneration of the Director-General

• to oversee the development of a list of prospective members for appointment to the Council, subject to consideration and approval by the Minister.

The Committee is comprised of three non-executive Council members—the

Chair, the Deputy Chair and the Chair of the Audit Committee—and has the power to co-opt one non-executive Council member from time to time. Appendix A lists the Corporate Governance Committee members and meeting attendance details.

The Corporate Management

Group

The Corporate Management Group, consisting of the Director-General and eight senior executive staff, provides strategic and operational leadership for the Library. In particular, it monitors the achievement of objectives and strategies, oversees budget matters, develops policy, coordinates activities across the organisation, and oversees a range of operational issues. The group meets weekly.

A number of cross-organisational committees advise the Corporate Management Group in key areas such

2 CORPORATE OVERVIEW

25

as workforce planning, information technology, infrastructure, collection development, exhibitions and publications.

The Corporate Planning

Framework

The Balanced Scorecard continues to be the Library's principal planning support system, facilitating the integration of strategic, operational and budget planning. Since its adoption in 2000-2001, the Balanced Scorecard has proven to be a successful performance management tool that is well accepted by staff and other stakeholders, including the Council. All scorecard achievements, initiatives and targets are reviewed regularly as part of the strategic management setting and monitoring processes.

In 2006-2007, the Library revised its outcome and outputs structure to more closely reflect its activities and strategic directions, and to better emphasise the benefits of providing access to a national collection of library resources. Throughout this revision process, consultation with the Department of Finance and Administration was sought and approval by the Minister of Finance and Administration was subsequently received. The revised outcome and outputs structure will be put in place in 2007-2008 and has been incorporated in the Library's Portfolio Budget Statement 2007-2008.

The Risk Management

Framework

The Library's Risk Management Framework provides effective tools for management and staff to use in the ongoing identification, evaluation and response to risks that may affect the collections, core business functions and the Library's strategic decision-making. The Library's Risk Management Register is central to this framework and as a consequence, is subject to annual review. The register lists all identified risks to the organisation. The latest review was completed in March 2007.

All risks identified in the register are managed through established mitigating planning processes, which include the Collection Disaster Plan, the Information Technology Disaster Recovery Plan, the Business Contingency Plan for Critical Building Systems and the Business Continuity Plan. The Balanced Scorecard performance reporting tool also provides a means through which the Corporate Management Group can monitor major project risks.

The issue of risk management has ongoing significance within the Library's Emergency Planning Committee—a group of senior staff representing interests across the Library and offering a clear control structure to measure and discuss risks. New and emerging risks are continuously identified and monitored by the Emergency Planning Committee.

National Library of Australia Annual Report 2006-2007

Public Accountability

External and Internal Audit

The Library's Audit Committee met three times during 2006-2007 to consider external and internal audit reports.

Australian National Audit Office Reports The following Australian National Audit Office reports contain Auditor-General recommendations that were implemented by the Library throughout the reporting period:

2006-2007 • No. 23, Application of the Outcomes and Outputs Framework

2005-2006 No. 16, The Management and Processing of Leave

• No. 22, Cross Portfolio Audit of Green Office Procurement

• No. 23, IT Security Management

• No. 37, The Management of Infrastructure Plant and Equipment Assets

• No. 45, Internet Security in Australian Government Agencies

2004-2005 No. 41, Administration of Security Incidents, including the Conduct of Security Investigations

• No. 46, Management of Trust Monies in CAC Act Entities

• No. 49, Administration of Fringe Benefits Tax

• No. 52, Legal Services Arrangements in the Australian Public Service

No. 55, Workforce Planning

• No. 57, Purchasing Procedures and Practices

• No. 59, Safe and Accessible National Collections

2003-2004 No. 19, Property Management

• No. 25, Intellectual Property Policies and Practices in Commonwealth Agencies

Internal Audit Reports During 2006-2007, the Audit Committee considered internal audit reports on the following issues:

• strategic internal audit plan for 2007-2008 to 2009-2010

• inter-library loans

• web publishing and internet restructure review

• special collections procurement

• contract management

• exhibition management

• Balanced Scorecard

• storage policy and environment management

• goods and services tax

• grants funding (issued and received)

• Libraries Australia

• sales and distribution, and Bookshop annual stocktake

• fraud control

• fraud awareness.

2 CORPORATE OVERVIEW

27

Parliamentary Committees

and Government Inquiries

In August 2004, the Australian Government released its response to the report on the agreed Uhrig Review and announced that ministers would be required to assess their portfolio bodies against recommended governance templates and then implement improvements to existing governance arrangements. The Library was assessed against the principles and templates, and will remain a statutory authority operating under its own Act. Following advice of the outcome of that assessment by the Minister for the Arts and Sport, recommended revisions to all agencies' legislation were subsequently proposed.

During 2006-2007, the Library lodged a submission to the Standing Committee on Legal and Constitutional Affairs Inquiry into the Copyright Amendment Bill 2006.

Ministerial Directions

Under Section 28 of the Commonwealth Authorities and Companies Act 1997, the Minister for Communications, Information Technology and the Arts must consult Council members before notifying them of a general policy of government. No ministerial directions were received during 2006-2007. However, as a consequence of one of the Uhrig Review recommendations, the Library received its Statement of Expectations from the Minister.

In outlining how it will fulfil these expectations, the Library responded with its own Statement of Intent. The Finance Minister requires directors of Commonwealth Authorities and

Companies Act 1997 authorities to provide a compliance report under paragraphs 16(1) and 41(1)(c) of the Act. This covers meeting the provisions and requirements of the Act, as well as ensuring costs are within estimated sources of external receipts.

Legal Action

In 2006-2007, action continued on the claim lodged in the ACT Supreme Court in 2003 on behalf of Wagdy Hanna and Associates Pty Ltd, which is seeking damages from the Library for an alleged breach of contract in respect of a 1996 tender process for one of the Library's offsite storage facilities.

The Ombudsman

No issues relating to the Library were referred to the Commonwealth Ombudsman's Office during 2006-2007.

Freedom of Information

The Library received and is processing one request for access to documents under the Freedom of Information Act 1982. Appendix D provides a freedom of information statement.

Indemnities and Insurance

Premiums

Directors and officers of the Library are indemnified under the existing Comcover insurance coverage. Insurance premiums cover genera) liability; directors' and officers' indemnity; property loss, damage or destruction; business interruption and consequential loss; motor vehicles; personal accidents; and official travel overseas.

The Library's 2006-2007 insurance premium received an 8 per cent discount. This is a consequence of our overall risk management performance as measured by Comcover's 2006 Australian Government Risk Management Benchmarking Survey.

Under the terms of the insurance schedule of cover, the Library may not disclose its insurance premium price.

National U

ata Annual Report 2006-2007

Social Justice and Equity

The Library serves a culturally and socially diverse Australian community and aims to make its collections accessible to all. The Library's collections exceed 9 million items, including material in over 300 languages collected from all over the world. Its programs and services are developed with an emphasis on public accessibility, and adhere to the principles outlined in the Australian Government's Charter of Public Service in a Culturally Diverse Community. The Library is conscientiously implementing the Charter and providing all Australians with the opportunity to access documentary resources of national significance, in accordance with the National Library Act 1960.

The Library aims to provide all Australians with equitable access to its services, in a manner suited to individual needs. In particular, during 2006-2007 it:

provided an increasing range of services to Australians in any location through its website and travelling exhibitions

• provided updated and improved search options allowing blind or vision impaired people to find out about the contents of the National Braille Reserve Collection and how to access it

collected Australian library materials in many community languages for current and future research

provided cross-cultural awareness training for staff

• maintained high standards of physical access to its building and services in accordance with the Commonwealth Disability Strategy

• helped community organisations— including geographically isolated and

culturally diverse groups—preserve nationally significant cultural heritage collections through the Community Heritage Grants program

• arranged Library tours and reader

education programs for community groups, including groups of people who speak languages other than

English

• celebrated community diversity through special events for NAIDOC Week, Women's History Month and other national celebrations of diversity

• contributed collection items to a number of international and national institutions to support culturally diverse exhibitions.

In 2006-2007, the Library continued to employ the services of a disability employment organisation to support staff with a disability. The Library also reports annually on social justice and equity initiatives as part of the whole-of-government Accessible Government for All Report.

Service Charter

The Library's Service Charter sets out its commitment to users, the standards of service users can expect, and the mechanisms for providing feedback or making a complaint. The Service Charter is available on the Library's website and as a print publication in standard and large-print formats.

Overall adherence to the standards in the Service Charter is reported on in 'Output 1.2: Information Services' (page 61). During 2006-2007, the Service Charter standards were met as follows:

• 96.4 per cent of reference enquiries were answered within standards (target: 95 per cent)

2 CORPORATE OVERVIEW

29

90 per cent of collection items were delivered within standards and timeframes (target: 90 per cent)

• the Library's website was available 24 hours a day for 99.9 per cent of the

time (target: 99.5 per cent).

The Library welcomes feedback and suggestions for service improvements. Feedback forms are placed throughout

the Library and on its website. This year, 81 formal compliments and 61 formal complaints were received from users (see Tables 2.1 and 2.2).

In addition, this year there has been an increasing number of informal

compliments received from participants in national professional conferences and forums organised by the Library and contributors to events and publications.

Table 2.1 Compliments received, 2006-2007

Subject Number Nature

The collection 1 • Quality of collection material

Information services 45 • Quality of staff

to individuals • Quality and speed of response to enquiries

• Quality and speed of collection delivery • Introduction of wireless internet access • Quality of assistance and availability of resources in special collections areas

Public programs 22

activities

Services to libraries, 9

publishers and other organisations

• Quality of Library exhibitions and displays • Contributions to support external exhibitions • Excellence of events

• Excellence of staff • Appreciation of support, representations and presentations by staff members

Facilities and support 4 • Quality of venue hire services and support

for events

Total 81

National

Library of Australia Annual Report 2006-2007

Table 2.2 Complaints received, 2006-2007

Subject Number Nature Outcome

The collection

Information services to individuals

5 • Confusion around procedures for submitting electronic requests • Concern and/or delays relating to sorting and processing of new collection material • Incomplete details provided in catalogue

records/online services • Delays in receiving subscription material • Loaning of a particular collection item • User expectation for inclusion in one of the

Library's online services

34 • Concern about the use of digital cameras and scanners in one of the reading rooms • Confusion over photographic order procedures • Concern about assistance provided when

trying to locate a book • Evening closure of the Newspapers and Microforms Reading Room • Insufficient staff available for assistance • Weekend opening hours • Staff member considered rude • Unauthorised reserving of microform

viewers by users

The Library provided explanations and/or apologies in response to complaints.

The Library provided explanations and/or apologies in response to complaints.

Facilities and 22 • New security arrangements for depositing support collection material

• Quality and temperature of airconditioning in the reading rooms • Confusing signage in the foyer • Condition of plaque in foyer • Insufficient bicycle racks • Concern about communication strategy

regarding size of bags allowed into reading rooms • Cleanliness of the cafe area • Car park access during the Cirque du Soleil performances • Insufficient number of computers and power outlets in the Main Reading Room • Slow response times on some computer equipment and disabling of some functions for security reasons • State of computer equipment in the Main Reading Room • Users engaged in inappropriate behaviour, including use of a mobile phone

Total 61

The Library provided explanations and/or apologies in response to complaints and undertook remedial action as appropriate. Complaints relating to car parking and bicycle racks have been referred to the National Capital Authority as the responsible body.

31

2 CORPORATE OVERVIEW

Consultancy Services

The Library entered into 34 new consultancy contracts during 2006-2007, at a total actual expenditure of $657 768 (inclusive of GST). In addition, 13 ongoing consultancy contracts were active during the same period, involving total actual expenditure of $502 980. The consultants were selected in accordance with processes described in the Library's Procurement and Contract Guidelines. Major consultancies included design work on the podium refurbishment project, software development, and

technical advice for ongoing fire safety compliance. Other consultancies related to legal services, evaluation of Library service delivery and internal audit. Appendix F lists consultancies with an individual value of $10 000 or more.

Advertising and Market

Research

The advertising and market research organisations shown in Table 2.3 were contracted to provide services in 2006-2007 at a total cost of $227 187.

Table 2.3 Advertising and market research, 2006-2007

Organisation Cost

($1

Purpose

HMA Blaze 158 515

Zoo Communications Pty Ltd 52 384

Karen Williams Marketing 13005

Canberra Mailing 3 283

Total 227 187

Newspaper advertising promoting the Library

Development of advertising campaign for AskNow

Provision of specialist publicity services for promotion of publications

Promotional advertising for Library publications

National Library of Australia Annual Report 2006-2007

Corporate Management

Corporate management broadly covers people and asset management. Along with these functions, the Library plays a part in corporate management across other collection and portfolio agencies through its participation in the Corporate Management Forum, and as payroll processor for the National Archives of Australia and the Australian Research Council.

People Management

Workforce Planning During 2006-2007, the Workforce Planning Committee met quarterly to discuss workforce planning initiatives across the Library with reference to changes in workforce demographics and the evolving nature of the operating environment. Discussion centred on implementing a strategic approach to enhance the capability of the Library's workforce. The Committee monitored the implementation of the Library's Strategic Workforce Plan and examined the workforce profile.

The Strategic Workforce Plan was approved by Council in August 2005. It provides a comprehensive strategy and a clear agenda for Library staff. The plan describes key strategies to ensure that the Library has a workforce that is flexible, agile, innovative and able to assist the Library in meeting its strategic directions.

The main areas of focus in the Strategic Workforce Plan are:

• leadership

• teams and collaboration

• development and learning

• innovation

attracting and retaining suitably skilled people

• mobility and flexibility.

During the reporting period, implementation of the Strategic Workforce Plan focused on identified areas of high priority such as leadership.

In addition to a range of leadership development programs, a series of presentations for all staff by prominent Australians on leadership continued and was enthusiastically received by staff. The speakers in 2006-2007 were Dr Allan Hawke, Chancellor, The Australian National University, and Lieutenant-General Peter Leahy, Chief of the Army.

Another priority of the Strategic Workforce Plan is teamwork skills training, which over 50 per cent of staff have attended so far. The Library's performance management system continued to be refined and a mature-aged staff strategy was implemented.

Building on informal mentoring, which had occurred for some time, a formal program was launched in April 2007 and was followed by associated skills training. A comprehensive intranet site provides guidance and a set of tools to assist staff and mentors establish and sustain their mentoring partnerships.

A series of divisional focus lectures was introduced in March 2006 to increase the awareness and understanding of Library staff about the work and innovations in particular areas. The first round of lectures was completed in October 2006. A second round commenced in May 2007, with the first presentation on the Library's strategic directions.

Industrial Democracy: Certified, Collective and Workplace Agreements The Library's Consultative Committee continued to serve as a forum for

2 CORPORATE OVERVIEW

33

consultation and discussion among management, staff and unions. The Committee met four times during 2006-2007, discussing issues such as the Certified Agreement, the Healthy Work and Life Program, the proposed forecourt redevelopment, the Performance Management Framework and workforce profile issues.

Negotiations on a new Collective Agreement for the Library were successfully concluded and a package of enhanced conditions was well received by staff. The new three-year union agreement provides for annual pay increases of 4 per cent; extensions to maternity, adoption and supporting parent's leave entitlements; increased flexibility in taking sick and personal leave, which have been combined into personal/carer's leave; the introduction of compassionate leave; and enhanced study assistance provisions. The negotiations were conducted with union and staff representatives, who worked effectively in communicating information between staff and the negotiation team.

Remuneration, Including Non-salary Benefits In accordance with the Principal Executive Office arrangements, the Council determines the Director-General's remuneration.

At 30 June 2007, all eight senior executive service (SES) staff and 79 non-SES staff were covered by Australian Workplace Agreements; the remaining 390 staff were covered by the National Library of Australia Certified Agreement 2004-2007.

Remuneration for SES and non-SES staff covered by an Australian Workplace Agreement is determined by the Director-General after consultation between the employee and the relevant division head.

Table 2.4 shows the salary ranges for all Library staff below SES level and the number of employees in each classification. In 2006-2007, 422 staff were eligible to participate in performance assessments that were linked to possible performance pay outcomes.

As well as the non-salary benefits made available under the Certified Agreement, which have also been incorporated into the Australian Workplace Agreements, staff have access to a range of benefits such as flexible working hours, additional study leave for distance education, cashing-out of some annual leave entitlements, personal leave, maternity leave at half-pay and additional purchased leave provisions.

SES staff members have an entitlement to a vehicle, a mobile phone and a broadband internet connection to support home-based work.

Table 2.4 Salary ranges below SES level and number of employees, 30 June 2007

Classification

APS 1

APS 2/Graduate

APS 3

APS 4

APS 5

APS 6

Executive Level 1

Executive Level 2

Salary range 1$>

19 667-36 229

37 099-41 138

42 255-48 754

47 094-52 528

52 528-56 701

56 733-74 497

72 560-98 024

83 627-110 859

Number of employees

2

81

85

69

65

79

61

27

34

National Library of Australia Annual Report 2006-2007

Fraud Risk Assessment and Fraud Control Under the Library's Fraud Management Policy, all staff must be aware of their responsibilities in relation to preventing, detecting, reporting and investigating fraud against the Commonwealth. To achieve this end, the Library's Corporate Management Group agreed that fraud awareness training be mandatory for all staff. Consequently, during 2006-2007 a series of training sessions was provided to those staff who had not attended such training in the past four years.

The Library also has in place fraud prevention, detection, investigation, reporting and data collection procedures and processes, which together with the Fraud Risk Assessment and Fraud Control Plan, meet the specific needs of the Library and comply with the Commonwealth Fraud Control Guidelines.

Ethical Standards The National Library of Australia Certified Agreement 2004-2007 endorses our commitment to, and compliance with, the Australian Public Service Values and Code of Conduct. As part of the Library's induction program, all staff receive a formal briefing on ethics and probity, including an overview of the values and code of conduct, along with a brief introduction to the Library's Fraud Management Policy. To further develop this awareness, the Library—with the National Gallery of Australia and the National Museum of Australia— commenced a procurement process for a comprehensive online induction program. This will provide an opportunity for all existing and new staff to receive regular training regarding important corporate requirements and standards.

The Commonwealth Disability Strategy The Library continued to meet Australian Government guidelines in relation to the Disability Discrimination Act 1992.

Its planning processes and resultant activities ensure that people with a disability are not unfairly disadvantaged as clients of the Library or in any aspect of the Library's employment or working environment. Recruitment policies and selection processes provide that applicants are considered on merit. Selection documentation is distributed electronically and in hardcopy on request. Applicants with a disability are offered assistance if required to attend an interview. In all training activities, there is a provision for participants with a disability to specify their requirements in advance, to ensure that these are accommodated.

The Library's Workplace Diversity Policy provides guidance to managers and staff in relation to their obligations to disabled employees and prospective employees. The Human Resources section and line managers regularly consider the needs of staff with recognised disabilities or health needs.

Workplace Diversity At 30 June 2007, 70 per cent of Library staff were female and 25 per cent of staff identified themselves as being of a culturally and linguistically diverse background. The Library completed a review of its Workplace Diversity Program, which led to the development of a mature-age staff strategy, the enhancement of recruitment and selection processes, and the successful recruitment of an Indigenous graduate from the Australian Public Service Commission Indigenous Graduate Program.

Occupational Health and Safety The Occupational Health and Safety Committee met four times during 2006-2007 and dealt with a variety of matters relating to health and safety principles and practices. The Committee comprises 10 elected staff, three nominated staff representatives, and three nominated

2 CORPORATE OVERVIEW

35

management representatives. The representatives received training in occupational health and safety legislation and in their roles through the Workwatch Training Centre. To support the Australian Government's National Occupational Health and Safety Strategy 2002-2012, occupational health and safety training commenced for supervisors and managers. Such training will be provided in a phased manner to all staff.

During the reporting period, the Library continued a program of workplace assessments for staff as well as seminars and ergonomic advice. The Library's new repository at Hume was given a full occupational health and safety risk assessment as part of the commissioning procedures.

The Healthy Work and Life Program continued to promote a healthy work and lifestyle, and to offer management and staff an appropriate avenue for sharing healthy lifestyle information and best practice occupational health and safety advice. This program is now an ongoing initiative and demonstrates the Library's strong interest in the health and welfare of its staff.

The Library provides an independent employee assistance service. This is an important service for staff and their families who need support in their work or private lives.

There were no reportable occupational health and safety incidents during 2006-2007. All actions were managed and completed under the Health and Safety Rehabilitation Guidelines.

The Library was not issued with any notices or directions under Sections 29, 45, 46 or 47 of the Occupational Health and Safety (Commonwealth Employment) Act 1991.

Asset Management

Plant and Equipment The Asset Management Committee continued to play a central role in whole-of-life plant and equipment management within the Library. The Committee oversees the Library's asset management plan and coordinates asset-acquisition programs for each financial year. It also develops and monitors a three-year forward asset acquisition program for strategic planning purposes and an asset disposal program for items reaching the end of their working life. Major asset acquisitions in 2006-2007 included the purchase of sound-preservation equipment, shelving and digital storage, reflecting the Library's need to preserve and store the collections.

Following a review of the Library's asset management procedures in June 2006 by internal auditors, a number of processes were recommended for improvement during 2006-2007. These included providing a closer reporting link and simplified documentation of approved policies and procedures for asset management.

The total value of the plant and equipment as at 30 June 2007 was $8212 million.

Collection Asset The collections are the Library's major asset, on which many of its services are based. The total value of the collections is $1477 billion.

Land and Buildings The Library's land and buildings are valued at $171.91 million and encompass the main building located in the Parliamentary Zone and the new repository at Hume. The major components of these assets are managed by the Building Works Coordination Committee. The Committee uses a long-term strategic management

36

National Library of Austraha Annual Report 2006-2007

plan to set the direction for the building works including a 15-year forward maintenance program. The plan is reviewed every three years, the most recent review being in late 2005. The Library is in the process of developing an overall building master plan to direct future refurbishments. This plan is expected to be completed by the end of the 2007 calendar year.

Two major projects in 2006-2007 were the completion of a new repository at Hume and the commencement of the podium refurbishment.

The new repository was officially opened on 3 August 2006 by the former

Minister for the Arts and Sport, Senator the Hon. Rod Kemp. It is located in Hume, an industrial estate approximately 15 kilometres from the Library, and provides a total storage area of 3510 square metres, containing 56000

linear metres of shelf space. Following completion of the building, collection material was relocated from an old leased facility at Hume, which was vacated in December 2006. A total of 10 000 linear metres of shelf space in the new building has been made available to the National Archives of Australia until 2010, when the space will be required to accommodate Library collection growth. Based on current projections, the repository provides sufficient space for collection growth until 2013.

The refurbishment of the podium commenced in May 2007 and is scheduled to conclude in late 2008. The core component of the project is the replacement of the membrane under the paved area. The project will also address a number of other issues, including upgrading the balustrade, stairs and handrails to ensure they comply with current building standards. As the Library's outdoor cafe area is located on the podium, it will also be redesigned. All refurbishment work will be consistent with the Library's externally approved Heritage Management Plan and Heritage Strategy.

Several other capital works projects were undertaken during the reporting period. The training suites located on Level 4 were refurbished. In addition, the refurbishment of two areas of high heritage significance—the Viewing Room

on Level 3 and the Conference Room on Level 4—commenced. Other areas refurbished during the year included the Computer Room and several areas within Preservation Services to accommodate the Library's digitisation initiatives.

Design and tender documentation for two major refurbishments planned for 2007-2008 was developed. These works will involve refurbishment of 1200 square

metres in Lower Ground Level 2 and 1200 square metres in Lower Ground Level 1. Upgrade works to the building's airconditioning system continued this year, and investigative work on the upgrade of the fire systems was completed.

The main building is located in the Science and Humanities Campus in the Parliamentary Zone. The National Capital Authority is planning to refurbish the Library forecourt, and during the reporting period the Library continued to work with the Authority to ensure the upgrade meets stakeholder requirements.

Heritage Management Strategy In accordance with Section 341 ZA of the Environment Protection and Biodiversity Conservation Act 1999, the Library prepared a Heritage Strategy to manage the future protection and conservation of Commonwealth heritage values for the main building. The strategy was endorsed by the former Minister for the Environment and Heritage, Senator the Hon. Ian Campbell, on 24 August 2006. The Heritage Management Plan is currently being finalised and will be submitted to the Minister for the Environment and Water Resources for his approval.

The Library is considering heritage issues in line with the Heritage Strategy

2 CORPORATE OVERVIEW

37

and draft Heritage Management Plan with regards to current and future refurbishments and capital works. This includes consulting recognised heritage specialists as an integral part of project development.

Security and Business

Continuity

During 2006-2007, the Library continued to develop and test its business continuity plans. The Emergency Planning Committee monitors all aspects of protective security and emergency planning. It comprises senior staff with responsibility for corporate communications, security of personnel, the collections, the building and other assets.

The Committee continued to address risks to the Library, as identified in the ongoing Risk Management Plan, and implemented a revised Business Continuity Framework. This framework brings together all of the Library's disaster and emergency management plans to effectively manage emergency situations while ensuring continued availability of the Library's resources.

The Library's Protective Security Policy and Procedures were reviewed and updated to include the new Hume repository. The Library continued to maintain strong policy and practice in maintaining a safe, secure and accessible collection.

Energy Consumption and

Environmental Management

A number of initiatives implemented during the year were a result of the Library's ongoing commitment to energy and environmental management and performance. For example, procurement and contract documentation now requires the consideration of environmental factors in purchasing decisions. Monitoring improvements have helped

to ensure that building systems are operating at optimal levels. To obtain even more consistent monitoring, record energy and water use, and improve the establishment of targets, an independent energy audit was commissioned at the end of the year.

Plant and equipment upgrades were designed and implemented to optimise energy efficiency. Enhancements to the heating ventilation airconditioning system have increased the reliability of environmental conditions for the collections.

The Library's ecologically sustainable development performance, a requirement of the Environment Protection and Biodiversity Conservation Act 1999, has centred on continuing to conserve energy and water, and to recycle waste. For example, a new cleaning contract, which came into effect in March 2007, includes recycling to assist the Library meet its target of recycling all waste by 2010. Similarly, environmental management requirements were built into the contract for the refurbishment of the main building podium, including provisions to salvage materials and recycle waste.

Competitive Tendering and

Contracting

The Library market tests and utilises outsourcing options in cases where it can be demonstrated to be cost-beneficial. No changes to outsourced arrangements occurred during the reporting period, however the cleaning contract was tendered through the Australian

Government's AusTender website.

Purchasing Policies

Consistent with core Commonwealth purchasing principles, the Library continued to focus on cost-effective contract management and procurement practices. To ensure the Library's

38

National Library of Australia Annual Report 2006-2007

instructions to staff were relevant, up to date and readily accessible, internal guidance on purchasing matters was evaluated and revised. An opportunity was taken to ensure consistency with

recent Australian National Audit Office reports on green office procurement and contract management better practices. The Library's guidelines were consequently retitled Procurement and Contract Guidelines with all contract matters consolidated into one chapter.

To ensure the Library's standard external procurement documentation continues to reflect better practice and be useful to both purchasing staff and those responding to our procurement needs, external legal advice was sought to revise and refine Library templates for the request for tender, request for quotation, request for expressions of interest, and request for proposal documentation. The pro forma tender evaluation plan and tender evaluation committee report were included in this project. The Library's standard contract formats were also reviewed to ensure consistency with the revised procurement documentation.

Project Management

Methodology

A review and revision of the Library's project management methodology was completed during the year. The aim of the review was to simplify the project management methodology and project management templates. This has been successfully implemented with the number of templates reduced, simplified and reworked to better reflect the operational requirements of the Library.

The revised methodology was made available with appropriate training from March 2007.

Discretionary Grants

In 2006-2007, the Library operated seven discretionary grants programs including one new program, the Friends of the National Library Travelling Fellowship.

• Community Heritage Grants. The Library awarded 80 grants of up to $10 000 each to assist community organisations preserve and manage nationally significant cultural heritage. Financial support and assistance are also provided by the Department of Communications, Information Technology and the Arts; the National Archives of Australia; the National Film and Sound Archive; and the National Museum of Australia.

• Harold White Fellowships. The Library funded four fellowships, awarded to established scholars and writers— Mr Graeme Skinner, Dr Julie Stephens, Dr Nathalie Nguyen and Dr Catharine» «Coleborne —to spend between three to four months at the Library researching collection material in their areas of expertise. An Honorary Harold White Fellowship was awarded to Mr Peter Hamburger PSM.

• Japan Fellowships. Two fellowships were awarded to Dr Rowena Ward and Dr Narangoa Li under the Japan Fellowship Scheme (funded from the Harold S. Williams Trust).

• Norman McCann Summer Scholarships. Funded by Mrs Pat McCann, the Library awarded three scholarships of six weeks duration to young Australians— Caitlin Murray, Nicole Starbuck and Sarah De Santis—to undertake research on topics in Australian history or Australian literature.

• National Library of Australia National Folk Festival Fellowship. With assistance from the National Folk Festival, the

39

2 CORPORATE OVERVIEW

Library provided a four-week residency to Ian Blake to research original source materials in the Library's collections and to prepare for a performance at the National Folk Festival.

• Kenneth Binns Travelling Fellowship. Funded by Mrs Alison Sanchez to commemorate her father, Kenneth Binns, Chief Librarian of the Commonwealth National Library from 1928 to 1947, this fellowship supports travel for professional development purposes by Library staff in the early stages of their career. The fellowship supported Rowena Jameson, who travelled to Edinburgh and London in July 2006 to study the effect of light exposure on collection items in exhibitions. She visited the Victoria and Albert Museum, Tate Gallery and British Library, and attended the Institute of Paper Conservation's 5th International Conference.

• Friends of the National Library Travelling Fellowship. Funded by the Friends of the National Library, this fellowship provides a significant professional development opportunity for a Library staff member. In 2006 the fellowship supported Somaya Langley to present a paper on the preservation and management of complex digital content at the

International Symposium of Electronic Arts in San José with associated visits to the California Digital Library, the Internet Archive, and the Berkeley Art Museum and Pacific Film Archive, The 2007 recipient was Dr Marie-Louise Ayres who travelled to Canada and the United States in June to assess archival collection management systems and attend the Conference of Canadian Archivists.

Cooperation on Corporate

Management Issues within the Communications, Information Technology and the Arts Portfolio

After chairing the Corporate Management Forum since its inception, in 2006-2007 the Library handed this role over to the Australian Film Commission. The Forum consists of senior executives with corporate management responsibilities from nine agencies within the Communications, Information Technology and the Arts portfolio and two other agencies. The Forum considers issues in the areas of human resource management, financial management, procurement, information technology and facilities management with a view to achieving economies of scale, sharing experience and encouraging best practice.

The Forum met four times during the year. Among matters it considered were:

• collective agreements and the efficiency dividend

the 2005-2006 Forum annual report

• shared purchasing agreements

• National Safety Council Program

• collection depreciation

• pandemic response planning

• compliance reporting

• the Uhrig Review.

National Library of Australia Annual Report 2006-2007

Information Technology

Information technology (IT) is used by the Library to facilitate and support the development of new online services, and to ensure that these services are cost-effective, reliable and responsive.

IT Architecture

In 2006-2007, the Library undertook a planning project to identify the IT architecture needed to support the management, discovery and delivery of its collections over the next three years. While the current architecture has enabled the Library to develop a significant digital library capability over

the last decade, the requirement of maintaining and supporting the existing systems is increasingly hindering us from bringing new services online, improving the user experience, exploring new ideas or responding to technological change.

As a result of this project, the Library began implementing a new framework for building digital library services that will:

• employ a service-oriented architecture

• adopt a single-business approach

• consider open-source solutions.

Service-oriented Architecture

Software in a service-oriented architecture uses a set of interfaces to execute a business function. This is becoming widely accepted as best practice in the

IT industry. Implementing a service-oriented approach will result in a shared technical infrastructure that enables an

overarching service framework, providing a common understanding of requirements and directions for business owners and developers.

• enabling Libraries Australia and PictureAustralia to be searched via the OpenSearch protocol (this was

Single Business Approach

Even with a service-oriented approach, the Library's capacity to meet its directions will continue to be eroded as new applications are brought online. To address this issue, and as part of implementing the service-oriented architecture, the Library will regard its digital library services as a single business with a single data store that can be applied to a range of contexts. Rather than developing separate applications to meet a new requirement, each requirement would be viewed as a business enhancement that could be applied across all relevant business contexts.

Open-source Solutions

In the context of the new IT architecture, the Library has adopted a policy of undertaking regular reviews of the capability of its software products and will consider open-source solutions where appropriate. For functionality developed inhouse, it is proposed that the Library return intellectual property to the public domain.

Innovation

In 2006-2007, the Library undertook a range of IT development activities aimed

to improve its services. In addition to the IT architecture project, these included:

• extending MusicAustralia to allow the discovery and purchase of contemporary Australian music

• enhancing Libraries Australia to provide a better user experience through the implementation of relevance-ranked search results

80

0

0

a)

- 60

2

40

C

C,) a')

0

0

p p

'a - a '0

Co Co

0 0

Co

La) La)

0 0

'a Co '0

Co

'0

Australian web

domain harvest

140

120

100

a)) LU CD

p p p

CO CD N.

P p p

Co $

20

2 CORPORATE OVERVIEW 41

part of a broader initiative among national cultural institutions to support the discovery of items held in their collections)

• completing a major redevelopment of the software used to support PANDORA: Australia's Web Archive

• implementing a wiki and blog infrastructure to support collaboration internally and with our external partners

• using an open journal publishing system based on open-source software to host two scholarly associations' journals: Reviews in Australian Studies and Journal of

the Association for the Study of Australian Literature.

Infrastructure and Services

The Library's digital collections currently occupy 121 terabytes of storage capacity. Figure 2.4 shows the growth in storage required to support the Library's digital collections. The routine selective digitisation of the Library's collections, together with the acquisition of unique Australian born-digital material through PANDORA: Australia's Web Archive, requires the Library to provide an additional 20 terabytes of storage each year. This figure is expected to jump to almost 110 terabytes per year during the Australian Newspaper Digitisation Project. The Library has completed two Australian web domain harvests, the first required eight terabytes of storage, the second required an additional 39 terabytes of storage. Subsequent domain harvests are expected to be even larger. Figure 2.5 shows the Library's digital collection by material type.

Time

Figure 2.4 Growth in digital collection storage, January 2003 to April 2007

PANDORA Maps Manuscripts

3% 3%

4%

42 National Library of Australia Annual Report 2006-2007

Figure 2.5 Digital collection storage by material

600

500

400

300

200

100

0

2000 2001 2002 2003 2004 2005 2006

Figure 2.6 Web page views, 2000-2006

2 CORPORATE OVERVIEW

43

The Library also supports a substantial IT infrastructure to enable access to its own and other collections. Figure 2.6 shows the growth in the use of the Library's web-based services since 2000. The strong growth for 2006 was driven primarily by increased use of Libraries Australia and PictureAustralia, although all major services experienced continued growth.

Underpinning these storage and access services must be reliable IT infrastructure. The average availability during the year of nine key service areas is shown in Table 2.5.

The target availability of 99.5 per cent was met for all services except PANDORA: Australia's Web Archive and Libraries Australia. PANDORA suffered a server failure over a weekend. Although gathering of new items was delayed, public access to the service was not affected. The target was not met for Libraries Australia because of a problem with the search service in August and significant problems associated with the TeraText Database System in February and March.

Under its asset management program, the Library continued to regularly

replace or upgrade IT infrastructure. The reporting period saw several important developments:

• The capacity of the disk storage systems was substantially increased from 24 to 200 terabytes. The major component of this upgrade will be used to support the Australian Newspaper Digitisation Project.

• A refresh of desktop PCs in the Library's reading rooms was completed. The new PCs have been configured with substantially greater protection from viruses and spyware.

• A number of corporate, network and digital library servers were upgraded.

• A comprehensive network monitoring/ management system was implemented.

• Network firewalls were replaced.

• The redesign of the Library's internal network commenced.

Table 2.5 Availability of nine key service areas, 2006-2007

Service

Local Area Network

File Services (Microsoft Windows Servers)

Email (Microsoft Exchange)

Website

Integrated Library Management System

PANDORA: Australia's Web Archive

Finance One

Libraries Australia

PictureAustralia

Availability 1%)

99.99

99.92

100.00

99.91

100.00

99.41

100.00

97.43

100.00

Report of Operations

3 REPORT OF OPERATIONS

47

In this chapter, the Library reports on its operations in terms of four outputs:

• Output 1.1: The Collection

• Output 1.2: Information Services

• Output 1.3: Public Programs

• Output 1.4: Australian Library Network Services.

eOnard French lb. 1928) aj5ed9155s Window 967 (detail) elgian and French hunk glass

18145 18145

3371 5834 2463

National Library of Australia Annual Report 2006-2007

Output 1.1: The Collection

Description

To ensure a comprehensive record of Australian history and endeavour, and a selected record of the world's knowledge, is collected, cared for and accessible', Australian library materials and a selection of non-Australian publications are collected, catalogued and preserved by the Library for current and

future access. The Australian collection includes print publications such as books, serials, maps and music scores, which are collected comprehensively, and online publications and unpublished

material such as manuscripts, pictures and oral histories, which are collected selectively. A considerable collection of general overseas and rare book materials, as well as world-class Asian and Pacific collections augment the Australiana collections. Selected materials from the collections are digitised to provide immediate online access. Preservation programs are in place for the print and digital collections to ensure their long-term access.

Table 3.1 provides details of funds appropriated and spent in support of

Output 1.1 in 2006-2007.

Table 3.1 Output 1.1: funds appropriated and spent, 2006-2007

Budget 2006-2007 ($'OOO)

Actual 2006-2007 ($'OOO)

Variation to budget ($'OOO)

Departmental appropriations

Revenue from other sources

3 REPORT OF OPERATIONS

49

Performance

Table 3.2 shows measures, targets and achievements in relation to Output 1.1

in 2006-2007.

Table 3.2 Output 1.1: measures, targets and achievements, 2006-2007

Effectiveness

Measure

Appropriate and effective collecting Percentage of Australian publications within the Collection Development Policy that have been collected

Effective access to the collection Percentage of new items catalogued on the Australian National Bibliographic Database

Effective access to the collection Percentage of targeted older material catalogued on the Australian National Bibliographic Database

Target Achieved

90% 91%

100% 98%

100% 100%

Percentage of items checked in, catalogued or indexed within standards 95% 97%

Quality and timeframes

Price

Percentage of time environmental storage standards met for the high-priority collectionse

Number of collection items acquired and/or processed or digitised

Cost per collection item maintained

Cost per collection item acquired and/or processed or digitised

Number of collection items stored and

Quantity maintainedb

90% 92%

6026700 5917469

371 000 369673

$0.45 $0.50

$49.33 $46.96

a From 2006-2007, a new approach to measuring performance against this target was introduced to focus more on high-priority collection material.

b The 2006-2007 target includes 100 000 pages digitised as part of the Australian Newspaper Digitisation Project. However, the commencement of digitisation was delayed

because setting up the project and preparing workflows and digitisation requirements took

longer than expected. Consequently, no pages were actually digitised in 2006-2007.

2004-2005

2005-2006 2006-2007

Effectiveness

100%

80%

60%

20%

40%

0%

50 National Library of Australia Annual Report 2006-2007

90%

91%

Target 85% 85%

Achieved 95% 93%

Figure 3.1 Percentage of Australian publications within the Collection Development

Policy that have been collected, 2004-2005 to 2006-2007

Collecting new Australian publications

via legal deposit was slightly ahead of

target-91 per cent of publications were collected compared with a target of 90 per cent. This outcome continues

the above-target performance of the previous two years and is the result of ongoing awareness-raising of legal deposit obligations among publishers.

51

3 REPORT OF OPERATIONS

100% 100%

100% 97%

Target

Achieved

100%

98%

100% 100%

100% 100%

J Target

100%

Achieved 100%

Figure 3.3 Percentage of targeted older material catalogued on the Australian

National Bibliographic Database, 2004-2005 to 2006-2007

2005-2006 2004-2005 2006-2007

Figure 3.2 Percentage of new items catalogued on the Australian National

Bibliographic Database, 2004-2005 to 2006-2007

Performance against the target for the percentage of new items catalogued was slightly below target at 98 per cent. This is due largely to difficulties in recruiting and retaining suitably trained staff throughout

the year. The target for the percentage of older material catalogued on the Australian National Bibliographic Database was met, improving awareness of the Library's holdings through online catalogues.

100%

80%

60%

40%

20%

0%

2004-2005 2006-2007 2005-2006

100%

80%

60%

40%

20%

0%

2004-2005

2005-2006 2006-2007

95% 95% 95%

100% 98% 97%

Library of Australia Annual Report 2006-2007

Quality

100%

80%

60%

40%

20%

0%

Target

Achieved

Figure 3.4 Percentage of items checked in, catalogued or indexed within

standards and timeframes, 2004-2005 to 2006-2007

The target for the percentage of items

checked in, catalogued or indexed within standards and timeframes was exceeded.

100%

80%

60%

40%

20%

0%

Target

Acheved

2004-2005 2005-2006 2006-2007

92%

90%

3 REPORT OF OPERATIONS 53

Figure 3.5 Percentage of time environmental storage standards met for the high-priority collections, 2006-2007

Note: From 2006-2007, a new approach to measuring performance against this target was

introduced to focus more on high-priority collection material. There are no comparable data for 2004-2005 and 2005-2006.

The Library aims to store high-priority collections in environmental conditions that assist in the preservation of this important material. During the reporting period, the high-priority collections, which consist of approximately 60 per cent of the Library's collections, were stored within acceptable conditions for 92 per cent of the time. This figure exceeded the target of 90 per cent.

5 720 000

6 008 000 6 026 700

5734 915 5 838 048 5 917 469

54 National Library of Aus tralia Annual Report 2006-2007

Quantity

6 200 000

6 000 000

5 800 000

5 600 000

5 400 000

5 200 000

5 000 000

IW Target

AAchieved,

Figure 3.6 Number of collection items stored and maintained, 2004-2005

to 2006-2007

The target for the number of collection items stored and maintained included 100 000 pages digitised as part of the Australian Newspaper Digitisation Project, which was not achieved due to the delayed commencement of the project. Taking this into account, the number of collection items stored and maintained was slightly under target as fewer than estimated maps and journal issues were received.

3 REPORT OF OPERATIONS

55

600 000

500 000

400 000

300 000

200 000

100 000

0

2004-2005 2005-2006 2006-2007

Target

Achieved

381 000

416 908

565 000

399481

371 000

369 673

Figure 3.7 Number of collection items acquired and/or processed or digitised, 2004-2005 to 2006-2007

The combined target for the number of collection items acquired and/or processed or digitised was not reached because fewer than expected maps and Australian journal issues were added to the collections. Individual targets for the number of catalogue records added to the national online catalogue, the number of items digitised and the number of

journal index entries created were met.

$50.00

$4000

$30.00

$20.00

$10.00

$0.00

2006-2007 2005-2006 2004-200s

National Library of Australia Annual Report 2006-2007

$0.50

$0.40

$0.30

$0.21)

$0.10

$0.00

Target

,,,, Achieved

2004-2006

$0.43

$0.47

2006-2006

$0.44

$0.45

2006-2007

$0.45

$0.50

Figure 3.8 Cost per collection item maintained, 2004 - 2005 to 2006- 2007

Target $46.89 $31.62

$49.33

Achieved $40.18

$42.10 $46.96

Figure 3.9 Cost per collection item acquired and/or processed or digitised, 2004-2005 to 2006-2007

3 REPORT OF OPERATIONS

57

Key Issues and Developments

Significant achievements for the year included the completion of the conversion of the holdings and catalogue records for Australian and overseas serials from manual files to online records, and the completion of a project to add over 85 000 holdings records for second copies of Australian books. Both projects have greatly improved discovery and retrieval of collection material through online catalogues.

Purchase of catalogue records from external sources where available has enabled the Library to provide much improved access to materials in a cost-effective way. In addition, the Library has implemented automated processes to generate catalogue records for some categories of collection material, resulting in better exposure and access through the online catalogue. Thousands of records were generated during the year using this approach.

The Library's regional office in Jakarta instituted a number of new procedures to improve turnaround time and quality of cataloguing for all new Indonesian books acquired by the Jakarta office. Consignments are shipped to participant libraries more often and full-level catalogue records are now prepared in Jakarta and added directly to the Library catalogue.

The collection of overseas full-text online resources was expanded with the acquisition of some significant collections including the JSTOR Arts and Sciences collection, which provides access to the archived backfiles of over 500 journals; Project Muse, which hosts more than 290 humanities, arts and social sciences electronic journals; and EIU.com , which contains extensive country analyses and forecasts prepared by the Economic

Intelligence Unit. In building its collections, the Library maintains a specific interest in Asia and

the Pacific. Staff made acquisition visits to French Polynesia, the Cook Islands and West Papua, and completed a project to improve mechanisms for the ongoing supply of library materials from Papua New Guinea.

The second harvest of the free component of the Australian web domain was completed and added 596 million unique files to the Library's collection of Australian web resources, which is nearly three times as many files collected in the first harvest in 2005-2006. The domain harvest provides a valuable benchmark and foundation for the Library to develop future web-archiving strategies. In addition, the Library commenced a project to trial the archiving of Asian websites of research interest, using the services of the Internet Archive.

The Australian Newspaper Digitisation Project commenced during 2006-2007. Over the next four years the Library will digitise and deliver online one major newspaper from each Australian state and territory, amounting to approximately 3.5 million newspaper pages. The project is a key component of the Library's ongoing digitisation activities to make our Australian collections more visible and accessible, and will provide an important online resource to support historical research. The Library will develop the online search and delivery function inhouse, which will allow integration with the Library's other search and delivery services.

The National Plan for Australian Newspapers, a collaboration involving the state and national libraries, was renamed the Australian Newspaper Plan and the website was redesigned. Significant progress was made in preserving Australian newspapers and making them available for use, and in formulating an action plan to address issues associated with preservation digitisation of newspapers.

National Library of Australia Annual Report 2006-2007

Output 1.2: Information Services

Description

Information services—'meeting the needs of our users for rapid and easy access to our collections and other resources'—are delivered nationally and internationally. These services may be delivered onsite through the Library's reading rooms or offsite via services including AskNow—a collaborative national online reference service—and

Copies Direct, which provides access to library collections through loans and the supply of copies. Access to the Library's collections is also provided through a range of electronic services including the collaborative websites Australia Dancing and MusicAustralia.

Table 3.3 provides details of funds appropriated and spent in support of Output 1.2 in 2006-2007.

Table 3.3 Output 1.2: funds appropriated and spent, 2006-2007

Budget 2006-2007 ($'OOO)

Departmental appropriations 31 703

Revenue from other sources 2 767

Actual 2006-2007 ($'OOO)

31 703

Variation to budget ($'OOO)

3 729 962

Performance

Table 3.4 shows measures, targets and achievements in relation to Output 1.2 in 2006-2007.

Table 3.4 Output 1.2: measures, targets and achievements, 2006-2007

Effectiveness

Quality

Quantity

Price

Measure

Percentage of requests for collection items met

Percentage of users satisfied with the information services provided

Percentage of Service Charter standards met

Number of information services transactions

Cost per information services transaction

Target Achieved

90% 93%

90% 86%

100% 100%

7330000 7536072

$4.83 $4.49

100%

90% 90%

93% 93%

80%

60%

40%

20%

0%

2004-2005

Target

f

Achieved

2006-2007 2005-2006

90%

92%

3 REPORT OF OPERATIONS 59

Effectiveness

Figure 3.10 Percentage of requests for collection items met, 2004-2005 to 2006-2007

The effectiveness target was exceeded.

Quality

100%

80%

60%

20%

40%

0%

Target

f Achieved

2004-2005

95%

87%

2005-2006

95%

86%

2006-2007

90%

86%

60 National Library of Australia Annual Report 2006-2007

Figure 3.11 Percentage of users satisfied with the information services provided, 2004-2005 to 2006-2007

The quality target is derived from a weighted average of customer satisfaction surveys for onsite and offsite information services, collection delivery transactions and web services. No user satisfaction surveys were undertaken in 2006-2007. The last survey took place

in May 2006. The percentage target for user satisfaction was reduced to 90 per cent, reflecting lower satisfaction with web services than services provided directly to users by Library staff.

Figure 3.12 Percentage of Service Charter standards met, 2004-2005 to 2006-2007

100%

80%

60%

40%

20%

2004-2005

100%

100%

2005-2006

100%

100%

0%

Target

Achieved

2006-2007

100%

100%

3 REPORT OF OPERATIONS 61

The Library's Service Charter specifies delivery times for collection items, response times for reference enquiries and the availability of the Library's website. All Service Charter achievements were met. For further details of the standards, see the Service Charter section on pages 28-30.

2006-2007

2004-2005

5 207 000

2005-2006

7 330 000 6 778 000

6 529 077 8179757 7 536 072

2004-2005 2005-2006 2006-2007

$4.87 $5.04 $4.83

$5.01 $4.14 $4.49

62 National Library of Australia Annual Report 2006-2007

Quantity

9 000 000

8 000 000

7 000 000

6 000 000

5 000 000

4 000 000

3 000 000

2 000 000

1 000 000

Figure 3.13 Number of information services transactions, 2004-2005 to 2006-2007

Information services transactions comprise all reference enquiries and use of collections onsite, offsite and online. This year, the target was raised and exceeded.

Price

$6.00

$500

$4.00

$3.00

$2.00

$1.00

$0.00

Target

Achieved

Figure 3.14 Cost per information services transaction, 2004-2005 to 2006-2007

Target

Achieved

63

3 REPORT OF OPERATIONS

Key Issues and

Developments

From January 2007 the Library ceased its evening opening hours for the Newspapers and Microforms Reading

Room. Readers wishing to use newspaper and microform materials in the evenings and on Sundays are now able to do so in the Main Reading Room by prior arrangement. Low patronage and the high costs of operating the reading room were the principal reasons for the reduction in hours. In addition, many newspaper resources are now available online and can be accessed from any reading room. Requests for after-hours access have averaged 4.5 readers per day. In July 2007, the Library will implement eCallslips for newspapers, making it easier for users to request material at any time and from offsite.

In a further improvement to workflows, the Library integrated management of reference enquiries responded to by staff in all reading rooms into one central enquiry management system. As well as enabling better monitoring of turnaround time and response quality, selected responses are also edited for publication on Frequently Asked Questions—a searchable

database on the Library's website. This has proved popular, with up to 17 000 page views recorded in some months. During 2006-2007 improvements were made to the Library's Document Delivery Service, which commenced inter-operating with the Libraries Australia Document Delivery Service via an international standard protocol. This allows inter-library loan and document delivery requests from participating libraries to be transferred to the Library for processing through a single system, with improvements to response times, payment processing and workflows, and more efficient delivery of copies to users.

A new digital collections website was created to improve user access to the Library's digitised collections. Through this website, the Library is able to showcase the breadth and depth of its digitised collections. It allows users to explore the Australian story through exciting pictures, rare historical maps, early Australian sheet music, manuscripts and personal papers created by notable Australians, selected printed works from the Library's Australian and overseas collections, and selected audio recordings from our oral history and folklore collections.

National Library of Australia Annual Report 2006-2007

Output 1.3: Public Programs

Description

Public programs—'promoting the Library, and interpreting and making its collections and other documentary resources more widely accessible'—are delivered nationally and internationally to targeted audiences and the general public. Public programs—including events, exhibitions, education and publishing activities, communications and marketing, development

activities, volunteer and Friends of the National Library programs, and a bookshop promoting Australian publishing—contribute to the Library's desired outcome of 'demonstrating our prominence in Australia's cultural, intellectual and social life and fostering understanding and enjoyment of the National Library and its collections'.

Table 3.5 provides details of funds appropriated and spent in support of Output 1.3 in 2006-2007.

Table 3.5 Output 1.3: funds appropriated and spent, 2006-2007

Departmental appropriations

Revenue from other sources

Budget 2006-2007 ($'OOO)

6 042

2022

Actual 2006-2007 ($' 000)

6 042

2093

Variation to budget ($'OOO)

71

Performance

Table 3.6 shows measures, targets and achievements in relation to Output 1.3 in 2006-2007.

Table 3.6 Output 1.3: measures, targets and achievements, 2006-2007

Measure

Community interest in and awareness of the Library Percentage of the Australian population who are aware of the Library

Percentage of visitors to, and/or participants in, public programs activities who are satisfied

Number of visitors to, and/or participants in, public programs activities

Cost per visitor or participant in public programs

Target Achieved

60% 52%

(May 2004)a

a Date of last survey

Effectiveness

Quality

Quantity

Price

95% 97%

1 503 000 1 998 652

$5.24 $4.00

2004-2005

60%

52%

2 00 5-2 006

65%

52%

2006-2007

60%

52%

3 REPORT OF OPERATIONS 65

Target

Achieved

Effectiveness

100%

80%

60%

40%

20%

0%

Figure 3.15 Percentage of the Australian population who are aware of the Library,

2004-2005 to 2006-2007

The Library undertook an omnibus survey

in 2004 to assess the level of public awareness and perception of the Library nationally. The survey has not been repeated and the measure is under review.

66

Nationai Library of Australia Annual Report 2006-2007

Quality

100%

80%

60%

40%

20%

0%

2004-2005 2005-2006 2006-2007

Target 95% 95% 95%

Achieved 98% 97% 97%

Figure 3.16 Percentage of visitors to, and/or participants in, public programs activities

who are satisfied, 2004-2005 to 2006-2007

The assessment of the quality of public programs has in recent years been arrived at through a combination of surveys of visitor satisfaction with onsite exhibitions and outreach activities, and

reports of host venue satisfaction with the Library's travelling exhibitions.

In 2006-2007, public programs achieved an overall 97 per cent satisfaction rating, once again exceeding the target. The satisfaction rating is derived from monitoring satisfaction of stakeholders across a range of measures associated with public programs.

2000000

1 500 000

1 000 000

500 000

0

67 3 REPORT OF OPERATIONS

Quantity

Target

Achieved

2004-2005

1146000

1 279 835

2005-2006

1 316000

1 906962

2006-2007

1 503 000

1 998652

Figure 3.17 Number of visitors to, and/or participants in, public programs activities,

2004-2005 to 2006-2007

Participation in public programs, both in person and via the website, has continued to exceed projections. Visits to public programs websites exceeded projections by more than 34 per cent, reflecting a growing interest in both new and traditional ways of engaging with interpretative programs offered by the Library.

Since it began its national tour in March 2006, the National Treasures from Australia's Great Libraries exhibition has travelled to venues in six capital cities, including the Tasmanian Museum and Art Gallery, the State Library of New South Wales, the State Library of Queensland, the Flinders University Art Museum (located in the State Library of South Australia), the Museum and Art Gallery of the Northern Territory, and the Western Australian Museum. This popular

exhibition exceeded its overall visitation target for this year by 66 per cent, with the Tasmanian Museum and Art Gallery and State Library of South Australia significantly exceeding their targets by 26331 and 29514, respectively.

Other exhibitions contributing to the visitation numbers include:

• Facing Percy Grainger, presented by the Library in association with the University of Melbourne's Grainger Museum

• Donald Friend: A Charmed Life, an exhibition containing 155 works from private collections and national institutions, and coinciding with the release of the fourth and final volume of the edited diaries of the artist Donald Friend

$5.85

$5.24

$5.36 $4.00

Price

$6.00

$5.00

$4.00

$3.00

$2.00

$1.00

$0.00

Target

Achieved

2006-2007 2004-2005 2005-2006

$5.52

$4.38

68 National Library of Australia Annual Report 2006-2007

Joseph Lycett: Convict Artist, an exhibition initiated by the Historic Houses Trust of New South Wales and developed in partnership with the Library and the State Library of New South Wales

Cooee: Australia in the 19th Century, a survey of life in nineteenth-century Australia, featuring watercolours and photographs held in the Library's collections.

Public outreach activities exceeded

expectations by 23 per cent with many programs well attended, including the

2006 Kenneth Myer Lecture presented by Geoffrey Robertson DC, the annual Friends of the National Library's event celebrating Thomas Keneally, and a major

conference, Love and Desire: Literature and the Intimate.

Figure 3.18 Cost per visitor or participant in public programs, 2004-2005 to 2006-2007

3 REPORT OF OPERATIONS

69

Key issues and Developments

During 2006-2007, there were 68 new loans to 12 exhibitions, curated by major institutions in New Zealand, France and five Australian states and territories.

Publications and merchandise are distributed nationally through 515 retail outlets and online through the Library's website. The number of distribution outlets increased by 65 from 2005-2006, with a highlight being ABC bookstores. Attendance at gift fairs and events throughout Australia, including Floriade, continued to promote Library products nationally.

The Friends of the National Library continued to play a central role in the cultural life of the organisation, hosting a number of public events that showcased the collections and aspects of the Library's work. This year, membership of the Friends of the National Library increased by 11 per cent to 1706, reflecting continued increasing community engagement with the Library.

The final showing for the National Treasures from Australia's Great Libraries exhibition was launched on 29 June at the Western Australian Museum. This exhibition will conclude in 2007-2008, drawing to a close a six-year project held in collaboration with all of Australia's state and territory libraries and generously supported by eight sponsors and the Australian Government through Visions of Australia and Art Indemnity Australia.

The Buoy/ps travelling exhibition toured to 11 venues in Western Australia while managed by the State Library of Western Australia, and is now with Country Arts South Australia where it will continue to travel to a further 13 venues next year. This small exhibition commenced in 2001 and continues to be popular throughout Australia.

The Library's fundraising efforts for a Treasures Gallery continue to achieve excellent results, with over $2.3 million raised against the initial $3 million target. Work has commenced on a detailed gallery design brief and significant work on this project will continue in 2007-2008.

National Library of Australia Annual Report 2006-2007

Output 1.4: Australian Library Network Services

Description

Collaborative projects and services, leading to improved national access to documentary resources, are delivered to the Australian library community. These services include the free and subscription Libraries Australia search service—based on the Australian National Bibliographic Database—and PictureAustralia, which provides access to the online picture collections of nearly 50 cultural agencies.

These resource-sharing services contribute to the Library's desired outcome of 'ensuring that Australians have access to vibrant and relevant information services', in particular by

working collaboratively with libraries and other institutions to implement a national plan of action'. Table 3.7 provides details of funds appropriated and spent in support of Output 1.4 in 2006-2007.

Table 3.7 Output 1.4: funds appropriated and spent, 2006-2007

Budget Actual Variation

2006-2007 2006-2007 to budget

($'OOO) ($000) ($000)

Departmental appropriations 2428 2428

Revenue from other sources 3 924 4 426 502

3 REPORT OF OPERATIONS

71

Performance

Table 3.8 shows measures, targets and achievements in relation to Output 1.4 in 2006-2007.

Table 3.8 Output 1.4: measures, targets and achievements, 2006-2007

Effectiveness

Measure

Use of resource-sharing services Percentage of key research libraries that subscribe to the Libraries Australia service

Net retention of Libraries Australia customer libraries

Percentage of stakeholders that rate resource-sharing services as successful in achieving improved access to information resources

Percentage of resource-sharing services that are delivered within set standards and specified ti meframes

Target Achieved

100% 100%

95% 100%

90% 89%

98% 100%

90% 88%

Quality

Percentage of Libraries Australia customer libraries satisfied with the quality of resource-sharing services

Number of searches on resource-11 049 000 15 598 219 Quantity Number databases

Price

Cost per search on resource-sharing databases

$0.54 $038

100%

80%

60%

40%

20%

2004-2005

100%

100%

100%

100%

2005-2006

100%

100%

0%

Target

14"Achieved

100%

80%

60%

40%

20%

0%

2004-2005

Target 96%

Achieved 100%

2005-2006 2006-2007

95% 95%

100% 100%

72 National Library of Australia Annual Report 2006-2007

Effectiveness

Figure 3.19 Percentage of key research libraries that subscribe to the Libraries Australia service, 2004-2005 to 2006-2007

Figure 3.20 Net retention of Libraries Australia customer libraries, 2004-2005 to

2006-2007

2005-2006

90%

83%

2006-2007

90%

89%

2004-2005

90%

83%

100%

80%

60%

40%

20%

0%

Target

.AW Achieved

3 REPORT OF OPERATIONS 73

Figure 3.21 Percentage of stakeholders that rate resource-sharing services as successful in achieving improved access to information resources, 2004-2005 to 2006-2007

The percentage of key research libraries that subscribe to Libraries Australia has remained at 100 per cent during the reporting period, while the percentage of Libraries Australia customers retained was 100 percent.

In 2007, a Libraries Australia Stakeholder and Customer Satisfaction

Survey was undertaken. The percentage of stakeholders that rate resource-sharing services as successful in achieving improved access to information resources was 89 per cent, which was a significant improvement over the result of 83 per cent from the last survey conducted in 2002.

2004-2005

2006-2007 2005-2006

90% 90% 90% Target

81% 88% 81% Achieved

100%

80%

60%

40%

20%

0%

74 National Library of Australia Annual Report 2006-2007

Quality

100%

80%

60%

40%

20%

0%

2004-2005 2005-2006 2006-2007

— Target 98% 98% 98%

Achieved 98% 98% 100%

Figure 3.22 Percentage of resource-sharing services that are delivered within set

standards and specified timeframes, 2004-2005 to 2006-2007

Figure 3.23 Percentage of Libraries Australia customer libraries satisfied with the quality of resource-sharing services, 2004-2005 to 2006-2007

2004-2005

2005-2006 2006-2007

7 928 000 9 378 000 11 049 000

6207388 11 745 809 15598219

3 REPORT OF OPERATIONS 75

One hundred per cent of resource- sharing services were delivered within set standards and specified timeframes. In 2007, a Libraries Australia Stakeholder and Customer Satisfaction Survey was undertaken. The percentage of Libraries Australia customers satisfied with the quality of resource-sharing services was 88 per cent, which was a significant improvement over the result of 81 per cent from the last survey conducted in 2002.

Quantity

16000000

14 000 000

12000000

10000000

8 000 000

6 000 000

4 000 000

2 000 000

Target

wo jj Achieved

Figure 3.24 Number of searches on resource-sharing databases, 2004-2005 to

2006-2007

There were 15 598 219 searches on resource-sharing databases during the reporting period. This figure is 4 549 219 (41 per cent) above the target and 3 852 410 (33 per cent) above that achieved in 2005-2006. Of the 41 per

cent increase, 67 per cent occurred within Libraries Australia subscription searches, 13 per cent within the Libraries Australia free search service, and there was a 13 per cent increase in PictureAustralia searching.

2004-2005

$1.06

$0.92

2005-2006

$0.82

$0.59

2006-2007

$0.54

$0.38

76 National Library of Australia Annual Report 2006-2007

Price

$1.20

$1.00

$0.80

$0.60

$0.40

$0.20

$0.00

MW Target

Achieved

Figure 3.25 Cost per search on resource-sharing databases, 2004-2005 to 2006-2007

3 REPORT OF OPERATIONS

77

Key Issues and Developments

The key achievement of 2006-2007 was increasing access to the Australian National Bibliographic Database through a variety of technologies. It is now possible to search Libraries Australia from any browser page, independently of the Libraries Australia search interface. Similarly, both Libraries Australia and PictureAustralia now support web searching using a protocol known as OpenSearch. Enhancements to improve search response times and the relevance ranking of results were also made.

During the reporting period, the Library sought to make it easier to catalogue digital and digitised resources through the release of guidelines on cataloguing remote access electronic resources, and on microform cataloguing. The release of a new version of the desktop software for cataloguing makes it easier to add records in Chinese auto-transliteration scripts.

Use of Libraries Australia continued to grow, including through an exchange of materials between Australian and New Zealand libraries. A total of 5474 items were supplied to New Zealand libraries and 2054 items were supplied to

Australian libraries from New Zealand. PictureAustralia added three new participants in 2006-2007: The Australian

National University School of Art, the Curtin University Library and the Historic Houses Trust of New South Wales. A new photographic theme—our town—allowed Australians to contribute photographs of their hometowns and other local spaces to PictureAustralia via the Flickr photograph-sharing service.

The ARROW Discovery Service, which integrates access to 70 000 scholarly research outputs from across the university library sector, demonstrates the growth in institutional repositories holding digital content.

A new development project to bring together access to rich historical information about individuals commenced in 2006-2007. Known as PeopleAustralia, the proposed service will make it easier to locate biographical information about significant Australians from a single web access point.

In May 2007, an agreement was signed between the Library and the US-based OCLC (Online Computer Library Center) that gives all Australian libraries which subscribe to Libraries Australia unlimited cataloguing and search access to WorldCat. WorldCat is the largest bibliographic database in the world containing information on over 1 billion items held by almost 60 000 libraries in 110 countries. The agreement came into effect on 1 July 2007.

Financial Statements

U U S S S i U

4 FINANCIAL STATEMENTS

81

AUDITED FINANCIAL STATEMENTS

Independent Audit Report 82

Certificate—Statement by Council Members 84

Income Statement 85

Balance Sheet 86

Statement of Cash Flows 87

Statement of Changes in Equity (Consolidated) 88

Statement of Changes in Equity (NLA) 89

Schedule of Commitments 90

Schedule of Contingencies (Consolidated) 91

Schedule of Contingencies (NLA) 92

Notes To and Forming Part of the Financial Statements 93

amlan McDonald 1OSPitality in the Library 0yer 2004

82

National Library of Australia Annual Report 2006-2007

A Australian National Audit Office

11

INDEPENDENT AUDITOR'S REPORT

To the Minister for Communications, Information Technology and Arts

Scove

I have audited the accompanying financial statements of the National Library of Australia and the consolidated entity, which comprise: a statement by the Council Members; income statement; balance sheet; statement of cash flow; statement of changes in equity; schedules of commitments and contingencies; summary of significant accounting policies; and other explanatory notes.

The Responsibility of the members of the Councilfor the Financial Statements

The members of the Council are responsible for the preparation and fair presentation of the financial statements in accordance with the Finance Minister's Orders made under the Commonwealth Authorities and Companies Act 1997 and the Australian Accounting Standards (including the Australian Accounting Interpretations). This responsibility includes establishing and maintaining internal controls relevant to the preparation and fair presentation of the financial statements that are free from material misstatement, whether due to fraud or error; selecting and applying appropriate accounting policies; and making accounting estimates that are reasonable in the circumstances.

Auditor's Responsibility

My responsibility is to express an opinion on the financial statements based on my audit. My audit has been conducted in accordance with the Australian National Audit Office Auditing Standards, which incorporate the Australian Auditing Standards. These auditing standards require that I comply with relevant ethical requirements relating to audit engagements and plan and perform the audit to obtain reasonable assurance whether the financial statements are free from material misstatement.

An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the financial statements. The procedures selected depend on the auditor's judgement, including the assessment of the risks of material misstatement of the financial statements, whether due to fraud or error. In making those risk assessments, the auditor considers internal control relevant to the National Library of Australia's preparation and

GPO Box 707 CANBERRA ACT 2601 15 Nonrcuit BARTON ACT 2600 Photo atiS Circuit

(02) 6203 7300 Fax 1021 6203 7777

83

4 FINANCIAL STATEMENTS

Stir presentation of the financial statements in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the National Library of Australia's internal control. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates made by the members of the Council, as well as evaluating the overall presentation of the financial statements.

I believe that the audit evidence I have obtained is sufficient and appropriate to provide a basis for my audit opinion.

Independence

In conducting the audit, I have followed the independence requirements of the Australian National Audit Office, which incorporate the ethical requirements of the Australian accounting profession.

Auditor's Opinion

In my opinion, the financial statements of the National Library of Australia and the consolidated entity:

(a) have been prepared in accordance with the Finance Minister's Orders made under the Commonwealth Authorities and Companies Act 1997, and the Australian Accounting Standards (including the Australian Accounting Interpretations); and

(b) give a true and fair view of the matters required by the Finance Minister's Orders including the National Library of Australia's and the consolidated entity's financial position as at 30 June 2007 and of their financial performance and cash flows for the year then ended.

Australian National Audit Office

Brandon Jarrett Executive Director

Delegate of the Auditor-General

Canberra 3 August 2007

This Statement is made in accordance with a resolution of the Council of the National Library of

Australia.

Signed /°'-'--'6 / /1

J. Gobbo Chairman

.3 August 2007

Signed

J. FuIlen Director-General

August 2007

84 National Library of Australia Annual Report 2006-2007

STATEMENT BY COUNCIL MEMBERS

In our opinion, the attached financial statements for the year ended 30 June 2007 are based on properly maintained financial records and give a true and (afr view of the matters required by the Finance Minister's Orders made under the Commonwealth Authorities and Companies Act 1997 with the exception of Section 37.2, where the Library has an exemption from the requirement not to depreciate heritage and cultural assets with useful lives exceeding 200 years.

In our opinion, at the date of this statement, there are reasonable grounds to believe that the Nationat Library of Australia will be able to pay its debts as and when they become due and payable.

4 FINANCIAL STATEMENTS

85

NATIONAL LIBRARY OF AUSTRALIA INCOME STATEMENT for the year ended 30 Tune 2007

Consolidated NLA

Notes 2007 2006 2007 2006

$'OOO $'OOO $'OOO $'OOO

INCOME

Revenue

Revenues from Government 2A 58,318 59,230 58,318 59,230

Sale of goods and rendering of services 28 7,661 7,665 7,596 7,679

Interest 2C 2,464 1,617 2,333 1,518

Royalties 2D 364 374 359 367

Other 2E 5,409 3,126 3,821 3,043

Total revenue 74,216 72,012 72,427 71,837

Gains Sale of assets 2F 177 177 -

Other gains 2G 7 2 7 2

Total gains 184 2 184 2

Total Income 74,400 72,014 72,611 71,839

EXPENSES Employee benefits 3A 31,662 30,997 31,662 30,997

Suppliers 3B 17,211 17,707 17,075 17.652

Grants 3C 465 440 427 427

Depreciation and amortisation 3D 18,350 18,980 18,350 18,980

Finance costs 3E 16 29 16 29

Write-down and impairment ofassets 3F 326 310 310 256

Net loss from sale of assets 3G 47 - 47

Other expenses 3H 52 55 52 55

Total Expenses 68,082 68,565 67,892 68,443

Operating Surplus Attributable to the Australian Government 6,318 3,449 4,719 3,396

The above statement should be read in conjunction with the accompanying notes.

Net Assets

1,701,051 1,675,772 1,697,459 1,673,779

Provisions Employees provisions 8 10,581 10,645 10,581 10,645

Total provisions 10,581 10,645 10,581 10,645

Total Liabilities 15,570 14,514 15,560 14,514

EQUITY Contributed equity 21,541 16,563 21,541 16,563

Reserves 252,900 238,917 252,900 238,917

Retained surplus 1,426,610 1,420,292 1,423,018 1,418,299

Total Equity 1,701,051 1,675,772 1,697,459 1,673,779

86 National Library of Australia Annual Report 2006-2007

NATIONAL LIBRARY OF AUSTRALIA BALANCE SHEET as at 30 1une2007

Consolidated NLA

Notes 2007 2006 2007 2006

$'OOO $'OOO $'OOO $000

ASSETS

Financial assets

Cash and cash equivalents 4A 46,322 29,709 44,799 29,478

Trade and other receivables 48 1,227 1,107 1,174 1,101

Investments 4C 1,820 1,594 - -

Accrued revenues 4D 765 779 765 779

Total financial assets 50,134 33,189 46,738 31,358

Non-financial assets Land and buildings 5A,D,I 171,910 157,835 171,910 157,835

Infrastructure, plant and equipment 513, C, D 1,485,624 1,489,818 1,485,624 1,489,818

Intangibles 5E, F 5,665 6,290 5,665 6,290

Inventories SG 1,408 1,301 1,202 1,139

Other non-financial assets 5H 1,880 1,853 1,880 1,853

Total non-financial assets 1,666,487 1,657,097 1,666,281 1,656,935

Total Assets 1,716,621 1,690,286 1,713,019 1,688,293

LIABILITIES

Payables Suppliers 6A 4,670 3,499 4,670 3,499

Grants 613 38 7 28 7

Other payables 6C 210 181 210 181

Total payables 4,918 3,687 4,908 3,687

Interest Bearing Liabilities Leases 7 71 182 71 182

Total interest bearing liabilities 71 182 71 182

Current Assets 52,544 35,558 49,082 33,690

Non-Current Assets 1,664,077 1,654,728 1,663,937 1,654,603

Current Liabilities 13,426 12,513 13,416 12,513

Non-Current Liabilities 2,144 2,001 2,144 2,001

The above statement should be read in conjunction with the accompanying notes.

4 FINANC I

AL STATEMENTS 87

NATIONAL LIBRARY OF AUSTRALIA STATEMENT OF CASH FLOWS for the year ended 30 June 2007

Consolidated NLA

Notes 2007 2006 2007 2006

OPERATING ACTIVITIES $'OOO $'OOO $'OOO $000

Cash received Goods and services 9,074 9,542 9,003 9,516

Appropriations 58,318 59,230 58,318 59,230

Interest 2,220 1,512 2,137 1,415

Net GST received 1,459 2,153 1,459 2,153

Other cash received 3,155 1,126 1,551 929

Cash received on behalf of others 120 254 120 254

Total cash received 74,346 73,817 72,588 73,497

Cash used Employees (32,438) (31,761) (32,438) (31,762)

Suppliers (17,256) (19,426) (17,043) (19,229)

Borrowing costs (17) (29) (17) (29)

Other cash used (433) (461) (406) (448)

Total cash used (50,144) (51,677) (49,904) (51,468)

Net cash from or (used by) Operating Activities 9 24,202 22,140 22,684 22,029

INVESTING ACTIVITIES Cash received Proceeds from sales of property, plant and equipment 208 2 208 2

Investments 8,526 166 8,319 -

Total cash received 8,734 168 8,527 2

Cash Used Purchase of property, plant and equipment (11,710) (23,365) (11,710) (23,365)

Purchase of intangibles (728) (2,188) (728) (2,188)

Investments (8,752) (330) (8,319) -

Total cash used (21,190) (25,883) (20,757) (25,553)

Net cash from or (used by) Investing Activities (12,456) (25,715) (12,230) (25.551)

FINANCING ACTIVITIES Cash received Appropriations - contributed equity 4,978 7,485 4,978 7,485

Total cash received 4,978 7,485 4,978 7,485

Cash used Repayment of debt (111) (98) (111) (98)

Total cash used (111) (98) (111) (98)

Net cash from or (used by) financing activities 4,867 7,387 4,867 7,387

Net increase or (decrease) in cash held

Cash at the beginning of the reporting period

16,613 3,812 15,321 3,865

29,709 25,897 29,478 25,613

Cash at the end of the reporting period 4A 46,322 29,709 44,799 29,478

The above statement should be read in conjunction with the accompanying notes.

88

National Library of Australia Annual Report 2006-2007

NATIONAL LIBRARY OF AUSTRALIA STATEMENT OF CHANGES INEQUITY (CONSOLIDATED) for the year ended 30 Tune 2007

Opening balance Balance carried forward from previous period Adjustment for errors Adjustment for changes in accounting policies Adjusted opening balance

Income and expense Income and expenses recognised directly in equity Revaluation adjustment Subtotal income and expenses recognised directly in equity Surplus for the period Total income and expenses

of which: attributable to Australian Government

Transactions with owners Distributions to owners Retams an capital: Dividends Returns on capital;

Restructuring Other Contributions by owners Appropriations (equity injections) Other

Restructuring

Sub-total transactions with owners Transfers between equity components Closing balance as a130 June

Asset Revaluation Contributed equity! Retained Earnings Reserve capital Total Equity 2007 2006 2007 2006 2007 2006 2007 2006 $000 $000 $000 $000 $000 $000 $000 $000

1,420,292 1,416,814 238,917 314,838 16,563 9,078 1,679,772 1,740,730

- 29 - - - - - 29

1,420,292 1,416,843 238,917 314,838 16,863 9,078 1,675,772 1,740,759

- - 13,983 (75,921)- - 13,983 (75,921) - - 13,983 (75,921)- 13,983 (75,921) 6,3183,449 - - - - 6,3183,449

6,3183,44913,983 (75,921)- - 20,301 (72,472)

6,3183,44913,983 (75,921)- - 20,301 (72,472)

- - - - 4,9787,4854,9787,485

- - - - 4,9787,4854,9787,485

1,426,610 1,420,292 292,908 238,917 21,541 16,563 1,781,051 1,675,772

The above statement should be read in conjunction with the accompanying notes.

4 FINANCIAL STATEMENTS

89

NATIONAL LIBRARY OF AUSTRALIA STATEMENT OF CHANGES IN EQUITY (NLA) for the year ended 30 June 2007

Opening balance Balance carried forward from previous period Adjustment for emors Adjustment for changes in accounting policies Adjusted opening balance

Income and expense Income and expenses recognised directly in equity Revaluation adjustment Subtotal income and expenses recognised directly in equity Surplus for the period Total income and expenses

of which: attributable to Australian Government

Transactions with owners Distributions is, nnwer'n

Returns on capital: Dividends Returns on capital: Restructuring

Other Conls'ibotions by 0,csses's Appropriations (Nutty injections)

Other Restructuring

Sub-total transactions with owners Transfers between equity components Closing balance as at 30 June

Asset Revaluation Contributed equity / Retained Earnings Reserve capital Total Equity 2007 2806 2007 2006 2007 2006 2007 2006 $000 $000 $090 $000 $000 $000 $000 $000

1,418,299 1,414,874 238,917 314,838 16,563 9,078 1,673,779 1,735,790

- 29 - - - - - 29

1,418,299 1,414,903 238,917 314,838 16,563 9,878 1,673,779 1,738,519

- 13,983(75,921) - - 13,983 (75,921)

- - 13,983(75,921) - - 13,903 (75,921)

4,719 3,396 - - - - 4,719 3,396

4,719 3,39613,983(75,921) - - 10,702 (72,525)

4,719 3,39613,983(75,921) - - 18,702 (72,525)

- - - 4,978 7,485 4,978 7,485

- - - - 4,978 7,485 4,978 7,485

1,423,018 1,418,299 252,900 230,917 21,541 16,563 1,697,459 1,673,779

The above statement should be read in conjunction with the accompanying notes.

90

National Library of Australia Annual Report 2006-2007

NATIONAL LIBRARY OF AUSTRALIA SCHEDULE OF COMMITMENTS as at 30 Tune 2007

2007 2006 2007 2006

BY TYPE $'OOO $000 $000 $'OOO

Commitments Receivable OST recoverable on commitments (1,867) (841) (1,867) (841)

Other (1,727) (1,479) (1,727) (1,479)

Total commitments receivable (3,594) (2,320) (3,594) (2,320)

Capital Commitments Buildings 13,703 1,347 13,703 1,347

Infrastructure, plant and equipment 370 26 370 26

Collections' 362 221 362 221

Total capital commitments 14,435 1,594 14,435 1,594

Other commitments Operating leases 2

4,620 4,454 4,620 4,454

Other commitments 3,271 3,620 3,271 3,620

Total Other Commitments 7,891 8,074 7,891 8,074

Net Commitments By Type 18,732 7,348 18,732 7,348

BY MATURITY

Commitments Receivable

Other commitments receivable One year or less (2,051) (1,658) (2,051) (1,658)

From one to five years (1,481) (555) (1,481) (555)

Over five years (62) (107) (62) (107)

Total operating commitments receivable (3,594) (2,320) (3,594) (2,320)

Capital Commitments One year or less 10,128 1,426 10,128 1,426

From one to five years 4,307 168 4,307 168

Over five years -

Total capital commitments 14,435 1,594 14,435 1,594

Operating Lease Commitments One year or less 867 749 867 749

From one to five years 3,066 2,531 3,066 2,531

Over five years 687 1,174 687 1,174

Total operating lease commitments 4,620 4,454 4,620 4,454

Other Commitments One year or less 2,236 2,810 2,216 2,010

From one to five years 1,055 810 1,055 810

Over five years - - -

Total other commitments 3,271 3,620 3,271 3,620

Net Commitments By Maturity 18,732 7,348 18,732 7,348

NB: Commitments are GST inclusive where relevant

I Collection commitments represent contracts for the purchase of collection items. 2 0pera1ing leases included are effectively non-cancellable and comprise: • Lease for warehouse which expires in May 2013; • Lease for an exhibitions workshop which expires in November 2007 and has a total contingent rental component

of $37,877; and • Agreements for the provision of motor vehicles to senior executive officers. 3 0ther commitments primarily consist of the provision of computer services, security, legal services, cleaning, building maintenance and postal services with a total contingent rental component of $977,204.

NATIONAL LIBRARY OF AUSTRALIA

SCHEDULE OF CONTINGENCIES (Consolidated) as at 30 June 2007

Details of each class of contingent liabilities and assets, including those not disclosed above because they cannot be quantified or are considered remote, are shown in Note 10: Contingent Liabilities and Assets.

The above schedule should be read in conjunction with the accompanying notes.

S IN3

V'J±

V1 S

1VI 3N

VNId

t

Contingent Liabilities Guarantees IndemnitiesUncalled shares or Claims for Warranties Letters of comfortTOTAL capital damages or costs subsc iptions

2007 2006 2007 2006 2007 2006 2007 2006 2007 2006 2007 2006 2007 2006 $,000 $'Ooo $•000 $000 $'000 $000 $000 $'OOO $'000 $'000 $'000 $1100 $000 $000 Balance from previous period 36 36 - - - - - - - - - - 36 36

New - - - - - - - - - - - - - -

Re-measurement - - - - - - - - - - - - - -

Liabilities crystallised - - - - - - - - - - - - - -

Obligations expired (28) - - - - - - - - - - - (28) -

Total Contingent Liabilities 8 36 - - - - - - - - - - 8 36

Contingent Assets 2007 2006 2007 2006 2007 2006 2007 2006 2007 2006 2007 2006 2007 2006 $000 $000 $000 $000 $1100 $000 $'OOO $000 $000 $000 $1100 $000 $000 $000 Balance from previous period- - - - - - 6 7 - - - - 6 7

New - - - - - - - - - - - - - -

Re-measurement - - - - - - - - - - - - - -

Assets crystallised

Expired - - - - - - - - - - - - - -

Total Contingent Assets - - - - - - 5 6 - - - - 5 6

Net Contingent Liability (3) (30)

CO

NATIONAL LIBRARY OF AUSTRALIA

SCHEDULE OF CONTINGENCIES (NLA) as at 30 June 2007

Details of each class of contingent liabilities and assets, including those not disclosed above because they cannot be quantified or are considered remote, are shown in Note 10: Contingent Liabilities and Assets.

Contingent Liabilities Guarantees IndemnitiesUncalled shares or Claims for Warranties Letters of comfortTOTAL capital damages or costs subsc iptions

2007 2006 2007 2006 2007 2006 2007 2006 2007 2006 2007 2006 2007 2006 $000 $V00 $B00 $'OOO $000 $000 $'OOO $000 $000 $000 $000 $000 $000 $000 Balance from previous period 36 36 - - - - - - - - - - 36 36

New - - - - - - - - - - - - - -

Re-measurement - - - - - - - - - - - - - -

Liabilities crystallised - - - - - - - - - - - - - -

Obligations expired (28) - - - - - - - - - - - (28) -

Total Contingent Liabilities 8 36 - - - - - - - - - - 8 36

Contingent Assets 2007 2006 2007 2006 2007 2006 2007 2006 2007 2006 2007 2006 2007 2006 $000 $000 $000 $000 $VOO $000 $000 $000 $'OOO $000 $'OOO $000 $000 $000 Balance from previous period - - - - - - 6 7 - - - - 6 7

New - - - - - - - - - - - - - -

Re-measurement - - - - - - - - - - - - - -

Assets crystallised

Expired - - - - - - - - - - - - - -

Total Contingent Assets - - - - - - 5 6 - - - - 5 6

Net Contingent Liability (3) (30)

The above schedule should be read in conjunction with the accompanying notes.

4 FINANCIAL STATEMENTS

93

NATIONAL LIBRARY OF AUSTRALIA

NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS for the year ended 30 June 2007

Note Description Page Number

1 Summary of Significant Accounting Policies 94

2 Income 102

3 Expenses 103

4 Financial Assets 105

5 Non-financial Assets 106

6 Payables 114

7 Interest Bearing Liabilities 114

8 Provisions 115

9 Cash Flow Reconciliation 116

10 Contingent Liabilities and Assets 116

11 Remuneration of Council Members 117

12 Related Party Disclosures 117

13 Executive Remuneration 118

14 Remuneration of Auditors 118

15 Average Staffing Levels 118

16 Trust Money Controlled by the Library 118

17 Financial Instruments 121

18 Appropriations 123

19 Compensation and Debt Relief in Certain Circumstances 124

20 Reporting of Outcomes 124

94

National Library of Australia Annual Report 2006-2007

NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS

Note 1: Summary of Significant Accounting Policies

1.1 Basis of Accounting

The financial statements are required by clause 1(b) of Schedule 1 to the Commonwealth Authorities and Companies Act 1997 and are a general purpose financial report.

The continued existence of the National Library of Australia (NLA) in its present form and with its present outputs is dependent on Government policy and on continuing appropriations by the Parliament.

The statements have been prepared in accordance with: • Finance Minister's Orders (being the Commonwealth Authorities and Companies (Financial Statements for reporting periods ending on or after 1 July 2006) Orders) with the exception of Section 37.2, where the Library has an exemption from the requirement not to depreciate

heritage and cultural assets with useful lives exceeding 200 years. • Australian Accounting Standards issued by the Australian Accounting Standards Board (AASB) that apply for the reporting period.

The NLA and Consolidated financial reports have been prepared on an accrual basis and are in accordance with historical cost convention, except for certain assets at fair value. Except where stated, no allowance is made for the effect of changing prices on the results or the financial position.

The financial report is prepared in Australian dollars and values rounded to the nearest thousand dollars unless otherwise specified.

Unless an alternative treatment is specifically required by an Australia Accounting Standard or the Finance Minister's Orders, assets and liabilities are recognised in the NLA and Consolidated Balance Sheet when and only when it is probable that future economic benefits will flow to the Library and the amounts of the assets or liabilities can be reliably measured. However, assets and liabilities arising under agreements equally proportionately unperformed are not recognised unless required by an Accounting Standard. Liabilities and assets that are unrealised are reported in the Schedule of Commitments and the Schedule of Contingencies (other than unquantifiable or remote contingences, which are reported at Note 10).

Unless alternative treatment is specifically required by an accounting standard, revenues and expenses are recognised in the NLA and Consolidated Income Statement when and only when the flow or consumption or loss of economic benefits has occurred and can be reliably measured.

1.2 Principles of Consolidation

The consolidated financial statements are those of the economic entity, comprising the NLA (parent entity) and the Library's Trust Accounts. Details of the Trust Accounts may be found at Note 16. The accounts of the Library's Trust Accounts are prepared for the period 1 July 2006 to 30 June 2007 using accounting policies consistent with those of the NLA. The effects of transactions and balances between entities are eliminated in full.

1.3 Significant Accounting Judgements and Estimates

No accounting assumptions or estimates have been identified that have a significant risk of causing a material adjustment to carrying amounts of assets and liabilities within the next accounting period.

ANCIAL STATEMENT

1.4 Statement of Compliance

Australian Accounting Standards require a statement of compliance with International Financial Reporting Standards (IFRS) to be made where the financial report complies with these standards. Some Australian equivalents to IFRS and other Australian Accounting Standards contain requirements specific to not-for-profit entities that are inconsistent with IFRS requirements. The

Library is a not-for-profit entity and has applied these requirements, so while this financial report complies with Australian Accounting Standards including Australian Equivalents to International Financial Reporting Standards (AEIFRSs) it cannot make this statement.

Adoption of new Australian Accounting Standard Requirements

The Library has early adopted AASB 2007-5 Amendments to Australian Accounting Standard - Inventories Held for Distribution by Not-for-Profit Entities. The amended standard removes the

requirement to carry inventory held for distribution (i.e. not for sale) at the lower of cost or current replacement cost and replaces this with cost adjusted when applicable for any loss of service potential. This early adoption did not require any consequential adjustments to the Library's valuation of inventories held for distribution. No other accounting standards have been adopted earlier than the effective date in the current period.

The Library is required to disclose Australian Accounting Standards and Interpretations which have been issued, but are not yet effective that have not been early adopted by the Library. The Library has not early adopted any Australian Accounting Standards or Interpretations, which would have resulted in a change to the Library's accounting policies or have effected the amounts reported in the current or prior periods or are estimated to have a financial affect in future reporting periods.

Other effective requirement Changes

The following amendments, revised standards or interpretations have become effective, but have had no financial impact or do not apply to the current operations of the Library.

Amendments: • 2006-1 Amendments to Australian Accounting Standards [AASBs 1, 101, and 124] • 2006-4 Amendments to Australian Accounting Standards [AASBs 1, 132, 139, 1023 and 1038] • 2006-5 Amendments to Australian Accounting Standards [AASBs 1 and 139] • 2006-6 Amendments to Australian Accounting Standards [AASB 3] • 2006-9 Amendments to Australian Accounting Standards [AASBs 4,132,139, and 1023] • 2006-1 Amendments to Australian Accounting Standards [AASB 1211 • 2006-3 Amendments to Australian Accounting Standards [AASB 10451

Interpretations • UIG 4 Determining whether an Arrangement contains a Lease • UIG 5 Rights to Interest arising from Decommissioning, Restoration and Environmental Rehabilitation Funds • UIG 7 Applying the Restatement Approach under AASB 129 Financial Reporting in

Hyperinflationary Economies • UIG 8 Scope of AASB 2 • UIG 9 Reassessment of Embedded Derivatives

Future Australian Accounting Standard requirements

The following new standards, amendments to standards or interpretations have been issued by the Australian Accounting Standards Board, but are effective for future reporting periods. It is estimated that the impact of adopting these pronouncements when effective will have no material financial impact on future reporting periods.

11

96 National Library of Australia Annual Report 2006-2007

Financial instrument disclosure

AASB 7 Financial Instruments: Disclosure is effective for reporting periods beginning on or after 1 January 2007 (the 2007-08 financial year) and amends the disclosure requirements for financial instruments. In general AASB 7 requires greater disclosure than is presently required. Associated with the introduction of AASB 7 a number of accounting standards were amended to reference the new standard or remove the present disclosure requirements through 2006-10. Amendments to Australian Accounting Standards [ASSB 1, AASB 4, AASB 101, AASB 114, AASB 117, AASB 132, AASB 133, AASB 139, AASB 1023 and AASB 1038]. These changes have no financial impact,

but will affect the disclosure presented in future financial reports.

Other

The following standards and interpretations have been issued but are not applicable to the operations of the Library.

• AASB 1049 Financial Reporting of General Government Sectors by Governments • UIG 10 Interim Financial Reporting and Impairment

1.5 Revenue

Resources Received Free of Charge

Services received free of charge are recognised as revenue when and only when a fair value can be reliably determined and the services would have been purchased if they had not been donated. Use of those resources is recognised as an expense. Contributions of assets at no cost of acquisition or for nominal consideration are recognised at their fair value when the asset qualifies for recognition.

Resources received free of charge are recorded as either revenue or gains depending on their nature i.e. whether they have been generated in the course of the ordinary activities of the Library.

Other Types of Revenue

Revenue from the sale of goods and services is recognised when:

• the risks and rewards of ownership have been transferred to the buyer; • the seller retains no managerial involvement, nor effective control over the goods; • the revenue and transaction costs can be reliably measured; and • it is probable that the economic benefits associated with the transaction win flow to the

Library.

Revenue from rendering services is recognised by reference to the stage of completion of the contract at the reporting date. The revenue is recognised when:

• the amount of revenue, stage of completion and transaction costs incurred can be reliably measured; and • the probable economic benefits with the transaction will flow to the Library.

The stage of completion of contracts at the reporting date is determined by reference to the proportion that costs incurred to date bear to the estimated total costs of the transaction.

Receivables for goods and services are recognised at the nominal amounts due less any allowance for bad and doubtful debts. Collectability of debts is reviewed at balance date. Provisions are made when collectabiity of the debt is no longer probable.

4 FINANCIAL STATEMENTS

97

Interest revenue is recognised using the effective interest method as set out in AASB 139 Financial Instruments: Recognition and Measurement.

Revenues from Government

Amounts appropriated for Departmental outputs appropriations for the year (adjusted for any formal additions and reductions) are recognised as revenue, except for certain amounts that relate to activities that are reciprocal in nature, in which case revenue is recognised only when it has been earned.

Appropriations receivable are recognised at their nominal amounts.

1.6 Gains

Other Resources Received Free of Charge

Resources received free of charge are recognised as gains when and only when a fair value can be reliably determined and the services would have been purchased if they had not been donated. Use of those resources is recognised as an expense.

Contributions of assets at no cost of acquisition or for nominal consideration are recognised as gains at their fair value when the asset qualifies for recognition and they were not received in the course of the ordinary activities of the Library or from another Government Authority or Authority as a consequence of a restructuring.

Sale of Assets

Gains from disposal of non-current assets are recognised when control of the asset has passed to the buyer.

1.7 Transactions by the Government as Owner

Equity Injections

Amounts appropriated which are designated as 'equity injections' for a year (less any formal reductions) are recognised directly in Contributed Equity in that year.

Other distribution to owners

The FMOs require that distributions to owners be debited to contributed equity unless in the nature of a dividend.

1.8 Employee entitlements

Liabilities for services rendered by employees are recognised at the reporting date to the extent that they have not been settled.

Liabilities for 'short-term employee benefits' (as defined in AASB 119) and termination benefits due within twelve months are measured at their nominal amounts. The nominal amount is calculated with regard to the rates expected to be paid on settlement of the liability. All other employee benefit liabilities are measured as the present value of the estimated future cash outflows to be made in respect of services provided by employees up to the reporting date.

Leave

The liability for employee benefits includes provision for annual leave and long service leave. No provision has been made for sick leave, as all sick leave is non-vesting and the average sick leave

98

National Library of Australia Annual Report 2006-2007

taken in the future by employees of the Library is estimated to be less than the annual entitlement for sick leave.

The leave liabilities are calculated on the basis of employees' remuneration, including an on-cost for accruing leave entitlements and the Library's employer superannuation contribution rates to the extent that the leave is likely to be taken during service rather than paid out on termination. These on-costs are recognised because while the employee is taking leave, superannuation and leave entitlements continue to accrue.

The liability for long service leave has been determined by reference to the work of an actuary undertaken in May 2006. The estimate of the present value of the liability takes into account attrition rates and pay increases through promotion and inflation.

Separation and redundancy

Provision is also made for separation and redundancy benefit payments in circumstances where the Library has developed a detailed formal plan for termination and has informed those employees affected that it will carry out the terminations.

Superannuation

Employees of the Library are members of the Commonwealth Superannuation Scheme (CSS), the Public Sector Superannuation Scheme (PSS) or the PSS accumulation plan (PSSap). The CSS and PSS are defined benefit schemes for the Commonwealth. The PSSap is a defined contribution scheme. The liability for the defined benefit schemes is recognised in the financial statements of the Australian Government and is settled by the Australian Government in due course.

The Library makes employer contributions to the Employee Superannuation Scheme at rates determined by an actuary to be sufficient to meet the cost to the Australian Government of the superannuation entitlements of the Library's employees. The Library accounts for the contributions as if they were contributions to defined contribution plans.

From 1 July 2005, new employees are eligible to join the PSSap scheme.

The liability for superannuation recognised as at 30 June represents outstanding contributions.

1.9 Leases

A distinction is made between finance leases and operating leases. Finance leases effectively transfer from the lessor to the lessee substantially all the risks and benefits incidental to ownership of leased non-current assets. An operating lease is not a finance lease. In operating leases, the lessor effectively retains substantially all such risks and benefits.

Where a non-current asset is acquired by means of a finance lease, the asset is capitalised at either the fair value of the lease property or if lower, the present value of minimum lease payments at the inception of the contract and a liability is recognised at the same time and for the same amount. The discount rate used is the interest rate implicit in the lease. Leased assets are amortised over the period of the lease. Lease payments are allocated between the principal component and the interest expense.

Operating lease payments are expensed on a straight line basis which is representative of the pattern of benefits derived from the leased assets.

1.10 Borrowing Costs

All borrowing costs are expensed as incurred.

4 FINANCIAL STATEMENTS

99

1.11 Cash

Cash comprises notes and coins on hand and any on demand deposits held at call with a bank or financial institution. Cash is recognised at its nominal amount.

1.12 Financial Risk Management

The Library's activities expose it to normal commercial financial risk. As a result of the nature of the Library's activities and internal and Australian Government policies dealing with the management of financial risk, the Library's exposure to market, credit, liquidity and cash flow and fair value interest rate risk is considered to be low.

1.13 Investments

Investments are initially measured at their fair value.

1.14 Derecognifion of Financial Assets and Liabilities

Financial assets are derecognised when the contractual rights to the cash flows from the financial asset expire or the asset is transferred to another entity. In the case of a transfer to another entity, it is necessary that the risks and rewards of ownership are also transferred.

Financial liabilities are derecogrnsed when the obligation is discharged, cancelled or expires.

1.15 Impairment of Financial Assets

Financial Assets are assessed for impairment at each balance date.

1.16 Suppliers and other payables

Supplier and other payables are recognised at amortised cost. Liabilities are recognised to the extent that the goods or services have been received (and irrespective of having been invoiced).

1.17 Contingent Liabilities and Contingent Assets

Contingent liabilities and assets are not recognised in the Balance Sheet, but are reported in the relevant schedules and notes. They may arise from uncertainty as to the existence of a liability or asset, or represent an existing liability or asset in respect of which settlement is not probable or the amount cannot be reliably measured. Contingent assets are reported when settlement is probable and contingent liabilities are recognised when settlement is greater than remote.

1.18 Acquisition of Assets

Assets are recorded at cost on acquisition except as stated below. The cost of acquisition includes the fair value of assets transferred in exchange and liabilities undertaken. Financial assets are initially measured at their fair value plus transaction costs where appropriate.

Assets acquired at no cost or for nominal consideration are initially recognised as assets and revenues at their fair value at the date of acquisition, unless acquired as a consequence of restructuring of administrative arrangements. In the latter case, assets are initially recognised as contributions by owners at the amounts at which they were recognised in the transferor entity's accounts immediately prior to restructuring.

100

National Library of Australia Annual Report 2006-2007

1.19 Property (Land, Buildings and Infrastructure), Plant and Equipment

Asset Recognition Threshold

Purchases of property, plant and equipment are recognised initially at cost in the Balance Sheet, except for purchases costing less than $1,500 (GST exclusive), which are expensed in the year of acquisition (other than where they form part of a group of similar items which are significant in total). The threshold for the recognition of software assets is $2,000 (GST exclusive). The purchase of library material regardless of the amount, other than serials, is capitalised as part of the National Collection.

Revaluations

Fair values for each class of assets are determined as shown in the following table.

Following initial recognition at cost, property, plant and equipment and the National Collection are carried at fair values less accumulated depreciation and accumulated impairment losses. Valuations are conducted with sufficient frequency to ensure that the carrying amount of assets do not materially differ with the assets' fair value as at the reporting date. The regularity of

independent valuations depends upon the volatility of movements in market values for the relevant assets.

Revaluation adjustments are made on a class basis. Any revaluation increment is credited to equity under the heading of asset revaluation reserve except to the extent that it reverses a previous revaluation decrement of the same asset class that was previously recognised directly through the Income Statement. Revaluation decrements for a class of assets are recognised through the Income Statement except to the extent that they reverse a previous revaluation increment for that class. Any accumulated depreciation as at the revaluation date is eliminated against the gross carrying amount of the asset and the asset restated to the revalued amount.

Depreciation and Amortisation

Asset Class Fair Value Measured at: Land Land upon which the National Library building stands: highes and best use with recognition of the restrictive zoning within the Parliamentary Triangle and the inability of the asset to be

disposed due to legislation or Government policy. Other land: market selling price.

Building Depreciated replacement cost recognising that the National Library building is a special purpose heritage building. Reproduction costs for the Library's Repository.

Leasehold Improvements Depreciated replacement cost.

Plant and EquipmentWhere there is an identifiable recognised market - Current market buying price and where there is no identifiable recognised market (i.e. specialised assets) - Depreciated replacement cost.

National Collection Depreciated replacement cost and market buying value.

Depreciable property, plant and equipment is written-off to the estimated residual value over their estimated useful lives to the Library, using in all cases the straight-line method of depreciation. Leasehold improvements are amortised on a straight-line basis over the lesser of the estimated useful life of the improvements or the unexpired period of the lease.

4 FINANCIAL STATEMENTS

101

Depreciation/ amortisation rates (useful lives), residual values and methods are reviewed at each reporting date and necessary adjustments are recognised in the current, or current and future reporting periods, as appropriate.

Depreciation and amortisation rates applying to each class of depreciable assets are based on the following useful lives:

2007 2006

Building and building improvements 10 to 200 years 10 to 200 years

Leasehold improvements Lease term Lease term

Plant and equipment 1 to 25 years 1 to 25 years

National collection - general collection 50 years 50 years

National Collection other than the general collection 20 to 825 years 20 to 825 years

All assets were assessed for impairment at 30 June 2007. Where indications of impairment exist, the recoverable amount is estimated and an impairment adjustment made if the asset's recoverable amount is less than its carrying amount.

The recoverable amount of an asset is the higher of its fair value less costs to sell and its value in use. Value in use is the present value of the future cash flows expected to be derived from the asset. Where the future economic benefit of an asset is not primarily dependent on the asset's ability to generate future cash flows and the asset would be replaced if the Library were deprived of the asset, its value in use is taken to be its depreciated replacement cost.

1.20 Intangibles

The Library's intangibles comprise purchased software and internally developed software for internal use. These assets are carried at cost.

Software is amortised on a straight-line basis over its anticipated useful life. The useful lives of the Library's software is 2 to 10 years (2005-06: 2 to 10 years).

All software assets were assessed for indications of impairment as at 30 June 2007.

1.21 Inventories

Inventories held for sale are valued at the lower of cost and net realisable value. Inventories held for distribution are measured at cost adjusted when applicable for any loss of service potential.

Costs incurred in bringing each item of inventory to its present location and condition is assigned as follows: • stores - purchase cost on a first-in-first-out basis adjusted when applicable for any loss of service potential; and • finished goods and work-in-progress - cost of direct materials and labour plus attributable

costs that are capable of being allocated on a reasonable basis.

Inventories acquired at no cost or nominal consideration are measured at current replacement cost at the date of acquisition.

1.22 Taxation

The Library is exempt from all forms of taxation except fringe benefits tax and the goods and services tax (GST).

Revenues, expenses and assets are recognised net of GST:

102

National Library of Australia Annual Report 2006-2007

• except where the amount of GST incurred is not recovered from the Australian Taxation Office; and • except for receivables and payables.

1.22 Foreign Currency

Transactions denominated in a foreign currency are converted at the rate of exchange at the date of the transaction. Foreign currency receivables and payables are translated at the exchange rates current as at the balance date. Associated currency gains or losses are not material.

1.23 Restricted Assets

The Library controls the following assets that have restrictions on the manner in which the assets can be deployed:

• the National Library building and the land upon which it stands, Note 5 refers; and • moneys held in trust funds which represent donations and bequests, which are subject to limitations as to the purpose for which they may be applied, Note 16 refers.

Consolidated NLA

2007 2006 2007 2006

$,000 $'OOO $'oOo $1000

Note 2: Income

Revenues

Note 2A - Revenues from Government

Appropriations for outputs Total revenues from government

58,318 59,230 58,318 59,230

58,318 59,230 58,318 59,230

Note 2B - Sale of goods and rendering of services

Provision of goods to - related entities 22 10 22 10

Provision of goods to - external entities 1,196 1,103 1,125 1,077

Total sales ofgoods 1,218 1,113 1,147 1,087

Rendering of services to - related entities Rendering of services to - external entities Total rendering of services

829 776 829 776

5,614 5,776 5,620 5,816

6,443 6,552 6,449 6,592

Total sales of goods and rendering of services 7,661 7,665 7,596 7,679

Note 2C - Interest

Deposits 2,464 1,617 2,333 1,518

Total interest 2,464 1,617 2,333 1,518

103

2 FINANC IAL STATEMENTS

Note 2G - Other gains

Sale of plant and equipment under the capitalisation threshold

Note 3: Expenses

Note 3A Employee benefits

7 2 7 2

359

367

355 4

359

Consolidated NLA

2007 2006 2007 2006

s1000 $'ooQ $'Ooo $,000

Note 2D - Royalties

Database royalties 356 359

Non-database royalties 8 15

Total royalties 364 374

Note 2E - Other revenue

Resources received free of charge 2,249 2,057 2,249 2,057

Grants and other non-reciprocal payments by other entities 1,524 799 1,524 799

Other revenue 1,636 270 48 187

Total other revenue 5,409 3,126 3,821 3,043

GAINS

Note 2F - Sale of assets

Infrastructure, plant and equipment Proceeds from the sale 208 - 208

Carrying value of assets sold (31) - (31)

Selling expense - - -

Net gain from sale of assets 177 - 177

Wages and salaries 23,980 23,022 23,980 23,022

Superannuation 4,295 4,460 4,295 4,460

Leave and other entitlements 3,142 3,163 3,142 3,163

Separation and redundancies - 143 - 143

Other employee benefits 245 209 245 209

Total employee benefits expenses 31,662 30,997 31,662 30,997

104

National Library of Australia Annual Report 2006-2007

Consolidated NLA

2007 2006 2007 2006

$1000 $'OOO $'Ooo $,000

Note 3B - Suppliers

Provision of goods - related entities 3 12 3 12

Provision of goods - external entities 4,549 4,196 4,495 4,172

Rendering of services - related entities 1,606 2,140 1,606 2,140

Rendering services - external entities 9,701 9,858 9,619 9,827

Operating lease rentals 893 962 893 962

Workers compensation premiums 459 539 459 539

Total supplier expenses 17,211 17,707 17,075 17,652

Note 3C - Grant expenses

The Library makes grants to support Australian community organisations to preserve significant documentary heritage collections. Grants to individuals are provided to scholars and writers to work on materials held in the National Collection.

Private Sector - Non-profit institutions 391 375 391 375

Private Sector - Individuals 74 65 36 52

Total grant expenses 465 440 427 427

Note 3D - Depreciation and amortisation

Depreciation: Plant and equipment 1,970 2,228 1,970 2,228

Heritage and cultural assets 11,569 12,417 11,569 12,417

Building 3,418 3,097 3,418 3,097

Total depreciation 16,957 17,742 16,957 17,742

Amortisation: Amortisation of leasehold improvements 12 10 12 10

Amortisation of assets held under finance lessee 93 101 93 101

Intangibles - Computer software 1,288 1,127 1,288 1,127

Total amortisation 1,393 1,238 1,393 1.238

Total depreciation and amortisation expenses 18,350 18,980 18,350 18,980

Depreciation expenses are lower by $119,513 (2005-06: $361,858 higher) and amortisation expenses are lower by $9,770 (2005-06: $24,032 higher) than they would have been as a result of a reassessment of the useful lives of plant and equipment and software.

Note 3E - Finance costs

Leases 16 29 16 29

Total finance costs 29 16 29

52 55

52 55

52 55 52 55

Note 3H - Other

Fringe Benefit Tax (Non-remuneration) Total other expenses

4 FINANCIAL STATEMENTS 105

Consolidated NLA

2007 2006 2007 2006

81000 $'OOO $'OOO $'OOO

Note 3F - Write-down and impairment of assets

Inventory 247 228 231 174

Bad and doubtful debts expense - Receivables 4 1 4 1

Write-offs - Plant and equipment 10 71 10 71

Write-offs - Intangibles - Software 65 10 65 10

Total write-down and impairment of assets 326 310 310 256

Note 3G - Net Losses from disposal of assets

Infrastructure, plant and equipment: Proceeds from sale (2) (2)

Carrying value of assets sold 49 49

Selling expenses -

Net loss from disposal of assets 47 47

Note 4: Financial Assets

Note 4A - Cash and cash equivalents

Cash at bank and on hand 2,628 6,331 2,234 6,100

Term deposit (Short Term) 43,694 23,378 42,565 23,378

Total cash and cash equivalents 46,322 29,709 44,799 29,478

Note 413 - Trade and other receivables

Goods and services 428 552 428 552

Interest receivable 379 134 326 128

GST receivable 422 422 422 422

Total receivables (gross) 1,229 1,108 1,176 1,102

Less: Allowance for doubtful debts: Goods and services (2) (1) (2) (1)

Total receivables (net) 1,227 1,107 1,174 1,101

106

National Library of Australia Annual Report 2006-2007

Consolidated NLA

2007 2006 2007 2006

$,000 $'OOO $'oOo $1000

Receivables (gross) are aged as follows:

Not overdue 988 942 935 936

Overdue by Less than 30 days 233 163 233 163

301060days 5 2 5 2

611090days 3 1 3 1

More than 90 days - - - 0

Total receivables (gross) 1,229 1,108 1,176 1,102

Receivables are represented by: Current 988 942 935 936

Non-current 239 165 239 165

Total trade and other receivables (net) 1,227 1,107 1,174 1,101

Note 4C - Investments under S.18 of the CAC Act

Fixed Term Deposit with Bank .820 1,594

Total investments .82)) 1,594

Investments are represented by: Current 1.82)) 1,594

Non-current - -

Total investments 1,82)) 1,594

765 779 765 779

765 779 765 779

Note 4D - Other

Accrued revenues Total other

Note 5: Non-Financial Assets

5A - Land and building

Land -at fair value 11,350 10,700 11,350 10,700

Buildings - at fair value 154,930 138,050 154,930 138,050

- work in progress 5,596 9,041 5,596 9,041

Accumulated depreciation - - - -

Total bu ildings and land 171,876 157,791 171,876 157,791

Leasehold improvements - fair value 34 44 34 44

- accumulated depreciation -

Total leasehold improvements 34 44 34 44

Total land and building (non-current) 171,910 157,835 171,910 157,835

1,488,981 1,481,262

1,488,981 1,481,262

(11,569) - (11,569)

1,477,412 1,481,262 1,477,412 1,481,262

4 FINANCIAL STATEMENTS 107

Consolidated NLA

2007 2006 2007 2006

$,000 $'OOO $'Ooo $1000

5B - Plant and equipment

Plant and equipment: -

fltirvalue 10,015 8,405 10,015 8,405

- leased assets 399 399 399 399

- accumulated depreciation (1,861) - (1,861) -

- accumulated amortisation (341) (248) (341) (248)

Total plant and equipment 8,212 8,556 8,212 8,556

5C - Heritage and cultural assets

National Collection - at fair value Accumulated depreciation Total heritage and cultural

All revaluations are independent and are conducted in accordance with the revaluation policy

stated at Note 1. In 2006-07, the revaluations were conducted by independent valuers from the Australian Valuation Office.

Revaluation increments of $650,000 for land (2005-06:$1,110,000); of $13,331,000 for buildings (2005-06: $317,000); and $2,000 (2005-06: decrement of $2,000) for leasehold improvements were credited to the asset revaluation reserve by class and included in the equity section of the balance sheet.

Note 5D - Analysis of property, plant and equipment (Consolidated only, as this is the same as the parent entity)

Table A - Reconciliation of the opening and closing balances of property, plant and equipment (2006-07)

As at 1 July 2006 Gross Book Value Accumulated depreciation I amortisation Net Book Value

Land Buildings Other Heritage and TOTAL

infrastructure, Cultural plant and equipment

51000 $'OOO $'OOO S'OOO $'OOO

10,700 147,135 8,804 1,481,262 1,647,901

n/a - (248) (248)

10,700 147,135 8,556 1,481,262 1,647,653

s nV

j

o

Aijq

eU

OiwN

Additions: by purchase or at no cost

3,522 1,885 7,719 13,126

Revaluations and impairment through equity 650 13,333 - 13,983

Depreciation / amortisation expense (3,430) (2,188) (11,569) (17,187)

Disposals: Other disposals - (41) (41)

Net book value 30 June 2007 11,350 160,560 8,212 1,477,412 1,657,534

Gross Book Value Accumulated depreciation / amortisation and impairment 11,350 160,560 10,414 1,488,981 1,671,305

(2,202) (11,569) (13,771)

11,350 160,560 8,212 1,477,412 1,657,534

LO OZ

90O

1 O

dO1

i

enuuv

ei

le

4,074

840 8,138 11,517 24,569

Additions: by purchase or at no cost by finance lease

10,700 147,135 8,556 1,481,262 1,647,653 Net book value 30 June 2006

As at 1 July 2005 Gross Book Value 8,750 144,828 9,236 1,581,832 1,744,646

Accumulated depreciation / amortisation n/a (3,039) (143) (24,337) (27,519)

Net Book Value 8,750 141,789 9,093 1,557,495 1,717,127

Revaluations and impairment through equity 1,110 315 (2,013) (75,333) (75,921)

Depreciation I amortisation expense - (3,107) (2,455) (12,417) (17,979)

Other - (24) (24)

Disposals: Other disposals - - (120) - (120)

S 1NV

'J RIVI

S 1VI3

NVN

Id t

Table A - Reconciliation of the opening and closing balances of property, plant and equipment (2005-06)

Land Buildings Other Heritage and TOTAL

infrastructure, Cultural

plant and equipment

$1000 $'OOO $'OOO $'000 $'000

Gross Book Value Accumulated depreciation I amortisation and impairment

10,700 147,135 8,804 1,481,262 1,647,901

- - (248) (248)

10,700 147,135 8,556 1,481,262 1,647,653

110

National library of Australia Annual Report 2006-2007

Consolidated NLA

2007 2006 2007 2006

$1000 $'OOO $'oOO $'ooO

Note 5E - Intangibles

Computer software at cost: Internally developed - in use 1,475 1,376 1,475 1,376

Internally developed - in progress 815 473 815 473

Computer software - purchased 6,544 6,348 6,544 6,348

Total computer software 8,834 8,197 8,834 8,197

Accumulated amortisation Total intangibles (non-current)

(3,169) (1,907) (3,169) (1,907)

5,665 6,290 5,665 6,290

Note 5F

- Analysis of intangibles (Consolidated only, as this is the same as the parent entity)

Table A - Reconciliation of the opening and closing balances of intangibles (2006-07)

Computer Computer TOTAL

Software - Software -

Purchased Internally

Developed

$'OOO $'OOO $'OOO

As at 1 July 2006 Gross Book Value 6,348 1,849 8,197

Accumulated amortisation (1,327) (580) (1,907)

Net Book Value 5,021 1,269 6,290

Additions: by purchase or internally developed 220 508 728

Amortisation (909) (379) (1,288)

Disposals: Other disposals (65) (65)

Net book value 30 June 2007 4,332 1,333 5,665

Gross Book Value Accumulated depreciation / amortisation and impairment

6,544 2,290 8,834

(2,210) (959) (3,169)

4,334 1,331 5,665

S±NV

'JdI V1S

1VI

NVNH

Table A - Reconciliation of the opening and

closing balances of intangibles (2005-06)

Computer Computer TOTAL

Software - Software -

Purchased Internally

Developed

5'OOO $'OOO $'OOO

As at 1 July 2005 Gross Book Value 10,232 1,518 11,750

Accumulated amortisation (6,195) (316) (6,511)

Net Book Value 4,037 1,202 5,239

Additions: by purchase or internally developed 1,857 331 2,188

Amortisation expense (863) (264) (1,127)

Disposals: Other disposals (10) (10)

Net book value 30 June 2106 5,021 1,269 6,290

Gross Book Value Accumulated depreciation / amortisation and impairment

6,348 1,849 8,197

(1,327) (580) - (1,907)

5,021 1,269 6,290

N at ional L

ib rar y

of A ust

r ali a A

nn ual R e

port 2

006

-200

4 FINANCIAL STATEMENTS

113

Consolidated NILA

2007 2006 2007 2006

$'000 $'ooO $1000 $'OOO

Note 5G - Inventories

Inventories held for sale Work in progress 172 202 143 169

Finished goods 1,206 1,049 1,029 920

Inventories held for sale 1,378 1,251 1,172 1,089

Inventories held for distribution Work in progress 12 14 12 14

Finished goods 18 36 18 36

Inventories held for distribution 30 50 30 50

Total inventories 1,408 1,301 1,202 1,139

Inventories are categorised as follows:

Current 530 516 464 479

Non-current 878 785 738 660

1,408 1,301 1,202 1,139

During 2006-07 $720,795 (2005-06: $650,385) of inventory held for sale was recognised as an expense upon sale and $243,703 (2005-06 $242,302) of inventory held for distribution was recognised as an expense upon use.

No items of inventory are recognised at fair value less cost to sell.

Note 5H - Other Non-Financial Assets

Prepayments 1,880 1,853 1,880 1,853

All other non-financial assets are current and no indicators of impairment were found in other non-financial assets.

Note 51 - Special Categories of Assets

The National Library building ($148,150,000) and the land ($10,250,000) upon which it stands are categorised as restricted assets in accordance with the Finance Minister's Orders made under the Commonwealth Authorities and Companies Act 1997. Restricted assets include those assets, which cannot be redeployed or disposed because of legal or government policy constraints. Specifically, the Library does not have the power to dispose of either the Library building or land upon which it stands.

114

National Library of Australia Annual Report 2006-2007

Consolidated NLA

2007 2006 2007 2006

$1000 $'OOO $'000 $'Ooo

Note 6: Payables

Note 6A - Suppliers

Trade creditors 4,667

Operating lease rentals 3

Tatalsnpplierpayables 4 670

3,499

3,499

4,667 3

4,670 3,499

3,499

All supplier payables are current and settlement is usually made net 30 days.

Note 613 - Grant payables

Individuals Total grant payables

38 7 28 7

38 7 28 7

All grants payables are current.

This liability is recognised because grant recipients have met the conditions of the grants, but are yet to be paid.

Note 6C - Other payables

Prepaid income 210 180 210 180

Interest payable - 1 -

Total other payables 210 181 210 181

All other payables are current.

Note 7: Interest Bearing Liabilities

Note 7: Leases

Finance Leases rota/finance leases

71 182 71 182

71 182 71 182

Payable: Within one year Minimum lease payments 74 126 74 126

Deduct: future finance charges (3) (15) (3) (15)

Total payable within one year 71 111 71 111

In one to five years Minimum lease payments 74 74

Deduct: future finance charges (3) (3)

Total payable in one to five years 71 71

Finance lease recognised in the balance sheet 71 182 71 182

Finance leases exist in relation to photocopiers and facsimile machines. The leases are non-cancellable and for a fixed term of four years commencing February 2004. The Library does

4 FINANCIAL STATEMENTS

115

not guarantee the residual value of these leased assets and there are no contingent rentals. The interest rate implicit in the lease is 13.0% (2005-06: 13.0%).

Consolidated NLA

2007 2006 2007 2006

$'OOO $'OOO $'OOo $'OOO

Note 8: Provisions

Note 8 - Employee provisions

Salaries and wages 595 599 595 599

Leave 9,951 9,975 9,951 9,975

Superannuation 35 34 35 34

Separation and redundancies - 37 - 37

Total employee provisions 10,581 10,645 1 U,581 10,645

Employee provisions are represented by:

Current 8,437 8,700 8,437 8,700

Non-current 2,144 1,945 2,144 1,945

Total employee provisions 10,581 10,645 10,581 10,645

The classification of current includes amounts for which there is not an unconditional right to defer settlement by one year, hence in the case of employee provisions the above classification does not represent the amount expected to be settled within one year of the reporting date.

29,709

46,322 46,322 29,709 44,799 29,478

44,799 29,478

Cash Flow Statement Balance Sheet Difference

National Library of Australia Annual Report 2006-2007

Consolidated 2007 2006

$,000 $'OOO

NLA

2007 2006

$1000 $'OOO

Note 9: Cash Flow Reconciliation

Reconciliation of cash and cash equivalents as per Balance sheet to the Cash Flow Statement

Report cash and cash equivalents as per:

Reconciliation of operating result to net cash from operating activities:

Operating result Depreciation and amortisation Loss/(Gain) on disposal of non-current assets Resources received free of charge Notional expenditure Change in accounting policy

Changes in Assets and Liabilities

(Increase) / decrease in receivables and accrued revenue (Increase) / decrease in other assets Increase / (decrease) in grant payables Increase / (decrease) in other payables Increase / (decrease) in suppliers payables Increase / (decrease) in employee provisions

Net cash from I (used by) operating activities

6,318 3,449 4,719 3,396

18,350 18,980 18,350 18,980

(102) 128 (102) 128

(2,249) (2,057) (2,249) (2,057)

958 980 958 980

29 - 29

(106) 436 (59) 432

(134) (457) (90) (516)

31 (21) 21 (21)

29 74 29 74

1,171 276 1,171 281

(64) 323 (64) 323

24,202 22,140 22,684 22,029

Non -cash financing and investing activities

Leased assets National Collection material received free of charge Total Non-Cash Financing and Investing

1,416 1,204 1,416 1,204

1,416 1,205 1,416 1,205

Note 10: Contingent Liabilities and Assets

Quantifiable Contingencies

The Schedule of Contingencies in the financial report shows a contingent liability of $8,000 as at 30 June 2007, which represents a bank guarantee associated w ith the completion of offsite works for the construction of the Library's new Repository.

The Schedule of Contingencies in the financial report shows a $6,000) as at 30 June 2007 and this represents a recovery of an member of staff.

contingent asset of $5,000 (2005-06: overpayment from a former

FINANCIAL STATEMENTS

117

Unquantifiable Contingencies As at 30 June 2007, the Library had received a claim for loss and damage from an unsuccessful tenderer. The Library will deny liability and will defend the claim. The quantum of the claim is not specified in the pleadings and the Library considers that it can successfully defend the claim.

Note 11: Remuneration of Council members 2007 2006

The number of Council members whose total remuneration was within the following bands are as follows: $Nil - $14,999 12 11

$15,000- $29,999 3 2

Total number of Council members 15 13

Total remuneration received or due and receivable by the Council members of the Library

$123,466 $106,670

Parliamentary members of Council do not receive any remuneration from the Library for their service on Council. The above disclosure excludes the Director-General, who is an executive member of the Council and whose remuneration is disclosed in Note 13. These payments are determined by the Remuneration Tribunal and paid in accordance with Sections 13 and 17A of the National Library Act 1960.

Note 12: Related Party Disclosures

National Library Council

Members of the Council during the year were:

J. Gobbo (Chairman) F. Ryan (Deputy Chair) G. Brandis to 12 March 2007 M. Ferguson

J. Hay G. Lewis B. Long K. McCann

J. McDonald from 22 March 2007 W. Pelz to 17 August 2006 C. Rubenstein P. Scott from 7 May 2007 D. Thomas from 18 August 2006 R. Trood from 13 June 2007 H. Williams to 7 May 2007

J. Fullerton (Director-General and Executive member of Council)

The aggregate remuneration of Council members is disclosed in Note 11.

Transactions with Council members or Council member related entities

No members of the Council have, since the end of the previous financial year received or become entitled to receive a benefit (other than a benefit included in the aggregate amount of remuneration received or due and receivable by Council members shown in the financial statements) by reason of a contract made by the National Library with the Council member or an entity in which she/he has a substantial financial interest.

118

National Library of Australia Annual Report 2006-2007

Controlled Entities - Library Trust Accounts

The Library provides administrative support services to the Library's trust accounts during the year free of charge. The activities funded by the trust accounts support the functions of the Library.

Note 13: Executive Remuneration Consolidated NLA

2007 2006 2007 2006

The number of senior executives who received or were due to receive total remuneration of $130,000 or more and including the Director-General:

$145,000 -$159,999 - 1 - I

$160,000 - $174,999 2 2 2 2

$175,000- $189,999 2 - 2 -

$190,000 -$204,999 1 3 1 3

$205,000 -$219,999 3 1 3 1

$220,000 -$234,999 I - 1

$265,000- $279,999 1 1 1 1

9 9 9 9

$ $ $ $

The aggregate amount of total remuneration of officers shown above. 1,814,411 1,799,909 1,814,411 1,799,909

The aggregate amount of separation and redundancy payments during the year to officers shown above.

Note 14: Remuneration of Auditors

Remuneration to the Auditor-General for auditing the financial statements for the reporting period. $ $ $ $

The fair value of services provided was: 70,570 68,175 70,570 68,175

No other services were provided by the Auditor-General.

Note 15: Average Staffin g Levels

The average staffing levels for the Library during the year were: 435 445 435 445

Note 16: Trust Money Controlled by the Library

The Library operates a number of trust funds to account for donations and income from the application of donated funds. These funds are restricted assets; operate under formal trust arrangements; are only able to be used in accordance with the terms of trusts, which are for the purposes of the Library; and these moneys are also recognised in the primary financial statements. The following is a brief comment on each fund currently in operation:

4 FINANCIAL STATEMENTS

119

2007 2006

$1000 $'OoO

(a) The Morris West Trust Fund was funded by the author Morris West. The fund is used for the publication of material owned by the Library.

Balance carried forward from previous year 358

Receipts during the year 77

Interest received 13

Available for payments 448

Payments made (103)

Balance carried forward to next year 345

329 32 19 380

(22)

358

(b) The General Trust Fund comprises donations received for general purposes or where no purpose is specified by the donor.

Balance carried forward from previous year 967 860

Receipts during the year 137 159

Interest received 39 50

Available for payments 1,143 1,069

Payments made (56) (102)

Balance carried forward to next year 1,087 967

(c) The Kenneth Bafflieu Myer Trust is a bequest from the late Kenneth Baiflieu Myer for the purposes of the Kenneth Myer Annual Oration as held by the Library and for such other purpose as may be considered appropriate by the Director-General.

Balance carried forward from previous year 55 61

Receipts during the year - I

Interest received 2 3

Available for payments 57 65

Payments made (23) (10)

Balance carried forward to next year - 34 55

(d) The E.A. & V.I. Crome Trust is bequest by the late E.A. Crome for the maintenance of and addition to the E.A. & V.I. Crome collection.

Balance carried forward from previous year 151 180

Receipts during the year - -

Interest received 6 9

Available for payments 157 189

Payments made - (38)

Balance carried forward to next year 157 151

(e) The Acquisition Trust Fund comprises donations received specifically for the acquisition of library material.

Balance carried forward from previous year 73 61

Receipts during the year 14 8

Interest received 3 4

Available for payments 90 73

Payments made - -

Balance carried forward to next year 90 73

120 National Library of Australia Annual Report 2006-2007

2007 2006

$1000 $'000

(f) The H.S. Williams Trust is a bequest from the late Harold S. Williams for the maintenance of and addition to the H.S. Williams collection.

Balance carried forward from previous year 208 211

Receipts during the year 72 31

Interest received 8 11

Available for payments 288 253

Payments made (65) (45)

Balance carried forward to next year 223 208

(g) The Dame Mary Gilmore Trust Account is a bequest from the late Dame Mary Gilmore for the maintenance, preservation and protection of the Dame Mary Gilmore dairies.

Balance carried forward from previous year 12 11

Receipts during the year - -

Interest received 1

Available for payments 12 12

Payments made - -

Balance carried forward to next year 12 12

(h) The Nora Heysen Trust Account is a specific bequest from the late Nora Heysen for the provision of scholarships for the study of aspects of the art of Hans Heysen or his contribution to the artistic culture of Australia; or to further the study of the art of Hans Heysen; or to promote and perpetuate the standing of Hans Heysen.

Balance carried forward from previous year -

Receipts during the year 250

Interest received 9

Available for payments 259

Payments made -

Balance carried forward to next year 259

(i) The Ray Mathew and Eva Kolisman Trust is a bequest from the late Eva Kollsman to encourage Australian writers to work on or with the National Collection; for the acquisition and indexing of the works and papers of Australian writers as part of the National Collection; or to promote Australian writing through publications, exhibitions and public events.

Balance carried forward from previous year Receipts during the year 1,131

Interest received 3

Available for payments 1,134

Payments made -

Balance carried forward to next year 1,134

Note 17: Financial Instruments

Note 17A - Interest Rate Risk (consolidated only)

Total Liabilities 15,570 14,514

Financial Instrument Notes Floating Interest Fixed interest Rate Non-Interest Total Weighted Average Rate Maturing In Bearing Effective Interest 1 year or less ito 2 years 2 to 5 years > S years Rate

2007 2006 2007 2006 2007 2006 2007 2006 2007 2006 2007 2006 2007 2006 2007 2006 $'OOO $000 $'OOO $000 $'OOO $000 $'OOO $000 $'OOO $000 $'OOo $000 $'OOo $'OOO % %

Financial Assets

Cash at bank 4A 2,624 6,327 - - - - - - - - - - 2,624 6,327 3.51 4.01 Cash on hand 4A - - - - - - - - - - 4 4 4 4 n/a n/a Interest receivable 4B - - - - - - - - - 379 134 379 134 n/a n/a

Receivables for goods

and services 4B - - - - - - - - - - 428 551 428 551 n/a n/a Other debtors 4B - - - - - - - - 422 422 422 422 n/a n/a Term deposit 4A, C - - 45,514 24,972 - - - - - - - - 45,514 24,972 6.56 5.97 Total 2,624 6.327 45,514 24,972 - - - - - - 1,233 1,111 49,371 32,410

Total Assets 1,716,621 1690,286

Financial Liabilities (Recognised) Finance lease

liabilities 7 - - 71 119 - 63 - - - - - - 71 182 13.00 13.00 Trade creditors 6A - - - - - - - - - - 4,667 3,499 4,667 3,499 n/a n/a Grants payable 611 - - - - - - - - - - 38 7 38 7 n/a n/a Interest payable 6C - - - - - - - - - - 1 - I n/a n/a

Total - - 71 119 - 63 - - - - 4,705 3,507 4,776 3,689

S1Nt

AJ1V1S

1V I3NVN

Iz

122

National Library of Australia Annual Report 2006-2007

39

Note 17B - Net Fair Values of Financial Assets and Liabilities

The net fair value of each class of the Library's financial assets and liabilities equal the carrying amount for both current and preceding reporting periods.

Financial assets

The net fair values of cash, deposits on call, interest bearing deposits and non-interest-bearing monetary financial assets approximate their carrying amounts. None of the classes of financial assets are readily traded on organised markets in standardised form.

Other than for listed financial assets, none of the classes of financial assets are readily traded on organised markets in standardised form.

Financial liabilities

The net lair value for finance lease liabilities are based on discounted cash flows using current interest rates for liabilities with similar risk profiles.

The net fair values for trade creditors and grant liabilities, which are short term in nature, are approximated by their carrying amounts. None of the classes of financial liabilities are readily traded on organised markets in standardised form.

Note 17C - Credit Risk Exposures

The Library's maximum exposures to credit risk at reporting date in relation to each class of recognised financial assets is the carrying amount of those assets as indicated in the Balance Sheet. The Library has no significant exposures to any concentrations of credit risk. The Library does not hold collateral or other security and therefore the figures for credit risk represent the maximum credit risk exposure.

Particulars Departmental Outputs Non-operating Total

2007 2006 2007 2006 2007 2006 $1000 $'OOO $'OOO $'OOO $'OOO $'OOO

Balance carried from previous period - - - - - - Reductions of appropriations (prior years) - - - - - - Adjusted balance carried from previous period - - - - - - Appropriation Acts (No. 1) 59,227 58,786 - - 59,227 58,786

Appropriation Acts (No.2) - - 4,978 7,485 4,978 7,485

Appropriation Acts (No.3) (909) - - - (909) - Appropriation Acts (No.4) - - - - - - Appropriation Acts (No.5) - 444 - - - 444 Total appropriations made available during the year 58,318 59,230 4,978 7,485 63,296 66,715

Total appropriation available for payments 58,318 59,230 4,978 7,485 63,296 66,715 Cash payments made from Consolidated Revenue Fund 58,318 59,230 4,978 7,485 63,296 66,715 Appropriations credited to Special Accounts (excluding GST) - - - - - - Balance of Authority to Draw Cash from the Consolidated Revenue Fund for Ordinary Annual Services Appropriations - - - - - -

1VIDN

VNd

Note 18: Appropriations

Acquittal of Authority to draw cash from the Consolidated Revenue Fund for Ordinary Annual Services Appropriations and Other than Ordinary Services Appropriation.

This table reports on appropriation made by the Parliament of the Consolidated Revenue Fund (CRF) in respect of the Library. When received by the Library, the payments made are legally the money of the Library and do not represent any balance remaining in the CRF.

124

National Library of Australia Annual Report 2006-2007

Note 19: Compensation and Debt Relief in Certain Circumstances

The National Library has not made (2005-06: Nil) or provided for any provisions in relation to compensation and debt relief, including either act of grace payments; waivers of debt owed to the Library; payments made under the Compensation for Detriment caused by Defective Administration; payments approved under ex-gratia programs or payments made under special circumstances relating to APS employment pursuant to section 73 of the Public Service Act 1999.

Note 20: Reporting of Outcomes

Note 20A - Outcomes of the Library

The Library is structured to meet one outcome:

Outcome 1: Australians have access, through the National Library of Australia, to a comprehensive collection of Australian library material and to international documentary resources.

The Library's outputs reflect the functions of the Library as defined in the National Library Act 1960 including the maintenance and development of the national collection (Output 1.1); the provision of information services (Output 1.2); public program activities, such as exhibitions (Output 1.3); and, the provision of the Libraries Australia system and other services to support and facilitate resource sharing within the Library (Output 1.4).

Note 20B -

Net Cost of Outcome Delivery (Consolidated

Outcome 1 Total 2007 2006 2007 2006 $1000 $'OOO $'OOO $'OOO

Administered expenses - - - -

Departmental expenses 68,082 68,565 68,082 68,565 Total expenses 68,082 68,565 68,082 68,565

Costs recovered from the provision of goods and services to the non-Commonwealth government sector Administered - - - - Departmental 6,810 6,879 6,810 6,879 Total costs recovered 6,810 6,879 6,810 6,879

Other external revenues Departmental Sale of goods and services - to related entities 851 786 851 786 Interest 2,464 1,617 23464 1,617

Net gains from disposal of assets 177 - 177 - Royalties 364 374 364 374 Other 5,416 3,128 5,416 3,128 Total Departmental 9,272 5,905 9,272 5,905

Total other external revenues 9,272 5,905 9,272 5,905 Net cost/(contribution) of outcome 52,000 55,781 52,000 55,781

SINV3JVIS

1VD

N VN

Id

The net costs shown include intra-Commonwealth government costs that would be eliminated in calculating the actual Budget outcome.

N ote 20C - Major Departmental Revenues and Expenses by Output (Consolidatedi

The Library's outcome and outputs are described at Note 20A. The net costs shown include intra-Commonwealth Government costs that would be eliminated in calculating the actual Budget outcome. Output cost attribution: The full cost of the individual outputs is determined through the identification of both direct costs and an appropriate amount for common costs (i.e. support costs). Common costs such as building services, payroll processing, accounting and information technology are attributed on the basis of relevant cost drivers. These cost

drivers provide an appropriate basis for attributing common costs, for example costs associated with providing building services are attributed on the basis of the floor space occupied and financial transaction processing costs are attributed on the basis of the number of transactions processed for an individual output.

Outcome I Output Li Output 1.2 Output 1.3 Output 1.4 Total 2007 2006 2007 2006 2007 2006 2007 2006 2007 2006 51000 $'OOO $'OOO $'OOO $'OOO $000 $'OOO $'OOO $'OOO $000

Operating expenses

Employees 11,890 11,644 12,314 11,805 4,054 4,108 3,404 3,440 31,662 30,997 Suppliers 6,770 6,329 6,303 5,900 2,693 3,078 1,445 2,400 17,211 17,707 Grants - 1 74 64 391 375 - - 465 440 Depreciation and amortisation 1,480 1,442 15,230 15,891 604 560 1,036 1,087 18,350 18,980

Write-down of assess 39 4 27 55 242 165 15 5 326 229 Net loss from disposal of assets - 1 - 122 - 4 - I - 128

Other 6 11 8 14 35 27 3 3 52 55

Borrowing cost expense 3 6 11 18 1 3 1 2 16 29 Total operating expenses 20,188 19,438 33,967 33,869 8,020 8,320 5,907 6,938 68,082 68,565 Funded by: Revenues from Government 18,145 17,455 31,703 32,692 6,042 5,717 2,428 3,366 58,318 59,230

Sale of goods and services 598 560 1,590 1,608 1,290 1,284 4,183 4,213 7,661 7,665 Interest 770 495 1,180 744 330 226 184 152 2,464 1,617 Royalties 240 260 68 63 8 14 48 37 364 374 Net gain from disposal of assets 177 - - - - - - - 177 -

Other 4,049 2,300 891 150 465 645 11 33 5,416 3,128 Total operating revenues 23,979 21,070 35,432 35,257 8,135 7,886 6,854 7,801 74,400 72,014

N ati on al Li

b r ar y

of A ust r al ia A nn ual

R e port 2006

-200

Appendices

a •

IT

a .

Oui

Sej (b.1948)

rterior of the Library seer, from Commonwealth Place dOtail) 2004

5 APPENDICES 129

Appendix A

The Council of the National Library of Australia and its Committees

The Council Chairman The Hon. Sir James Gobbo AC, CVO, BA (Hons) (Melb), MA (Oxon), Hon LLD (Monash), Hon LLD (Bologna), DUniv (Catholic), Hon LLD (Melb), Hon FAIV Non-executive member Chairman, Australian Multicultural Foundation Chairman, Council of the Order of Australia Victoria Re-appointed on 24 June 2004 for a second three-year term until 26 June 2007 Attended six of six meetings Note: Re-appointed on 21 June 2007 for a third three-year term until 26 June 2010

Deputy Chairman Mr Fergus Ryan FiCAA, FID, FAIM Non-executive member Non-executive director, Commonwealth Bank of Australia Non-executive director, Australian Foundation Investment Company Non-executive director, Clayton Utz Victoria Re-appointed on 25 June 2006 for a three-year term until 24 June 2009 Re-elected Deputy Chairman on 1 June 2007 for a two-year term until 31 May 2009 Attended six of six meetings

Members Senator George Brandis SC, BA (Hons), LLB (Hons), BCL Non-executive member Senator for Queensland Queensland Elected by the Senate on 14 March 2005 for a three-year term until 13 March 2008 Attended two of four meetings Appointed Minister for the Arts and Sport from 30 January 2007, resigned from Council on 12 March 2007

Mr Martin Ferguson AM, MP, BEc (Hons) (Syd) Non-executive member Federal Member for Batman and Shadow Minister for Transport, Roads and Tourism Victoria Re-elected by the House of Representatives on 16 August 2005 for a three-year term until 15 August 2008 Attended six of six meetings

Professor John Hay AC, BA (Hons) (WA & Cambridge), MA (Cambridge), PhD (WA), Hon LittD (Deakin), Hon DLitt (WA), HonDUniv (QUT), FACE, FAIM, FAHA, FQA Non-executive member Vice-Chancellor, The University of Queensland Queensland Appointed on 23 March 2005 for a three-year term until 22 March 2008 Attended four of six meetings

Mr Geoffrey Lewis Non-executive member Chief Executive Officer, ASG Group Ltd Western Australia Appointed on 30 March 2006 for a three- year term until 29 March 2009 Attended six of six meetings

130

National Library of Australia Annual Report 2006-2007

Mr Brian Long, Assoc. Member, Institute of Chartered Accountants Non-executive member Chairman, Board of Partners, Ernst & Young New South Wales Re-appointed on 23 June 2006 for a

three-year term until 22 June 2009 Attended five of six meetings

Mr Kevin McCann AM, BA, LLB (Hans), LLM, FAICD Nan-executive member Chairman, Origin Energy Limited Chairman, Healthscape Limited Chairman, Sydney Harbour Federation Trust Lead Independent Director, Macquarie Bank Limited

Director, BlueScope Steel Limited Nan-executive member, Takeovers Panel Nan-executive member, Defence Procurement Advisory Board New South Wales Appointed on 15 December 2005 for a three-year term until 14 December 2008 Attended five of six meetings

Ms Janet McDonald AO Nan-executive member Non-executive member , Advisory Council of Cancer Australia Non-executive member, Drug Utilisation Sub-committee of the Pharmaceutical Benefits Advisory Committee Appointed on 22 March 2007 for a three- year term until 21 March 2010 Attended one of two meetings

Ms Winnie Pelz BA, Dip Art Non-executive member Chief Executive Officer, Guide Dogs Association of SA and NT Inc. South Australia

Re-appointed on 8 August 2002 for a four-year term until 17 August 2006 Attended one of one meeting Term expired

Dr Cohn Rubenstein AM, BA (Hons),

MA (Melb), PhD (Columbia) Nan-executive member Executive Director, Australia/Israel and Jewish Affairs Council Victoria Re-appointed on 19 February 2004 for a

three-year term until 21 February 2007 Attended four of four meetings Term expired

Ms Deborah Thomas Dip. Fine Art

(Caufield Institute) Non-executive member Editorial Director, the Australian Women's Weekly and the Australian Women's

Weekly books division Non-executive member, National Breast Cancer Centre Non-executive member, The Walkley Foundation Appointed on 18 August 2006 for a three- year term until 17 August 2009 Attended five of five meetings

Senator Russell Trood LLB (Syd),

MSc(Econ) (Wales), PhD (Dalhousie) Non-executive member Senator for Queensland Queensland Elected by the Senate on 13 June 2007 for a three-year term until 12 June 2010 Attended 0 of 0 meetings

Ms Helen Williams AO, BA (Hons) Non-executive member Secretary, Department of Communications, Information Technology

and the Arts Australian Capital Territory Re-appointed on 23 March 2005 for a three-year term until 22 March 2008 Attended four of five meetings

Appointed Secretary, Department of Human Services from 7 May 2007, resigned from Council on 7 May 2007

F

5 APPENDICES

131

Director-General and Executive Member of Council Ms Jan Fullerton AO, BA, Grad DipLib, FAHA Australian Capital Territory

Re-appointed on 9 August 2002 for a five-year term until 8 August 2007

Attended six of six meetings Re-appointed on 29 June 2007 for a five-year term until 8 August 2012

Council Meetings The Council met on six occasions during the year, on the following dates:

4 August 2006

6 October 2006

1 December 2006

2 February 2007

30 March 2007

1 June 2007.

The Audit Committee

Chair Mr Brian Long (from August 2006) Non-executive member of Council Appointed Chair of the Committee on 4 August 2006 Attended three of three meetings

Ms Winnie Pelz (to August 2006) Non-executive member of Council Appointed Chair of the Committee on 7 June 2002 Attended one of one meeting Term expired 17 August 2006

Members Mr Geoffrey Lewis Non-executive member of Council Appointed to the Committee on

6 October 2006 Attended two of two meetings

Ms Helen Williams AO Non-executive member of Council Appointed to the Committee on 5 April 2002 Attended two of three meetings Resigned from Council on 7 May 2007

Meetings Attended by Other

Council Members The following Council members also attended Audit Committee meetings during the year:

The Hon. Sir James Gobbo AC, CVO Chair of Council Attended one of three meetings

Ms Jan Fullerton AO Director-General and executive member of Council Attended three of three meetings

Mr Fergus Ryan Deputy Chair of Council Attended three of three meetings

Terms of Reference The Audit Committee's terms of reference are to:

(a) help the Library and members of the Council of the Library to comply with obligations under the Commonwealth Authorities and Companies Act 1997

(b) provide a forum for communication between the members of the Council, senior managers of the Library and the Library's internal and external auditors

(c) satisfy itself that there is an appropriate ethical climate in the Library and review policies relating to internal controls and management of risks.

132

National Library of Australia Annual Report 2006-2007

Meetings The Audit Committee met on three

occasions during the year, on the following dates:

4 August 2006

1 December 2006

' 30 March 2007.

The rporate Governance Committee Chair Mr Fergus Ryan Deputy Chair of Council

Attended three of three meetings

Members The Hon. Sir James Gobbo AC, CVO Chair of Council Attended three of three meetings

Mr Brian Long (from August 2006) Chair of Audit Committee Attended two of three meetings

Ms Winnie Pelz (to August 2006) Chair of Audit Committee Attended 0 of 0 meetings Term expired 17 August 2006

Meetings Attended by Other Council Members

The following Council members also attended Corporate Governance

Committee meetings during the year:

Mr Kevin McCann AM Chair of the Development Council Attended one of three meetings

Mr Geoffrey Lewis Non-executive member of Council Attended one of three meetings

Terms of Reference The Corporate Governance Committee's terms of reference are to:

(a) evaluate the effectiveness of the Council in its role in corporate governance

(b) evaluate the performance and remuneration of the Director-General

(c) oversight the development of a list of prospective members for appointment to the Library Council, subject to consideration and approval by the Minister.

Meetings The Corporate Governance Committee met on three occasions during the year, on the following dates:

• 6 October 2006

• 1 December 2006

• 1 June 2007.

5 APPENDICES

133

Appendix B

The National Library of Australia Development Council

Chair Mr Kevin McCann AM

National Library of Australia Council

Members Ms Jan Fullerton AO National Library of Australia

Ms Jasmine Cameron (from May 2007) National Library of Australia

Ms Helen Kon National Library of Australia

Ms Doreen Mellor National Library of Australia

Ms Karen Rush

Mr Edward Simpson (to October 2006)

Ms Julia King

The Hon. Ros Kelly AD

Ms Helen James

Secretariat Public Programs Division National Library of Australia

Terms of Reference The Development Council supports the activities of the Library in generating significant off-budget funds for a wide range of purposes, including:

support for major capital works projects

collection access projects such as exhibitions, publications and digitisation

the acquisition of high-value heritage materials and other collection items

the preservation of collection items.

The Development Council will:

• provide advice on Library fundraising targets

• actively assist in obtaining funds from a variety of sources including the business and philanthropic sectors

• act as a conduit for personal contributions to Library fundraising appeals

provide assistance and advice on major fundraising campaigns, events and associated activities

• provide assistance and advice on the formation of other fundraising and support groups to further the Library's donor programs.

National Library of Austraiia Annual Report 20062007

Appendix C

National Library of Australia Committees

Three committees provide advice to the Library: the Libraries Australia Advisory Committee, the Fellowships Advisory Committee and the Community Heritage Grants Steering Committee,

The Libraries Australia Advisory Committee

Chair Ms Linda Luther (from March 2007) University of Tasmania

Secretariat Resource Sharing Division National Library of Australia

Terms of Reference The Libraries Australia Advisory Committee provides advice on strategic

and policy issues affecting the delivery of the Libraries Australia service, the broad direction of service development,

and changes occurring in the library community that are likely to affect services.

The Fellowships Advisory Committee

Mr John Arfield (until November 2006) The University of Western Australia

Members Dr Warwick Cathro National Library of Australia

Ms Elizabeth Ellis

State Library of New South Wales

Ms Pam Gatenby National Library of Australia

Mr Lindsay Harris Queen Elizabeth Hospital, South Australia

Ms Anne Horn (from March 2007) Deakin University

Ms Joan Moncrieff Deakin University

Ms Sherrey Quinn Libraries Alive! Pty Ltd

Ms Monika Szunejko (from November 2006) State Library of Western Australia

Dr Naida Tattersall

Gold Coast City Council

Mr Chris Taylor The University of Queensland

Chair Professor John Hay AC

National Library of Australia Council

Members Professor Graeme Clarke Australian Academy of the Humanities

Dr Patricia Clarke OAM Australian Society of Authors

Ms Jan Fullerton AO National Library of Australia

Professor Rod Home Australian Academy of Science

Professor Joyce Kirk Australian Library and Information Association

Professor lain McCalman AO Australian Academy of the Humanities

Dr Carolyn Rasmussen Independent Scholars Association of Australia

Secretariat Australian Collections and Reader Services Division National Library of Australia

5 APPENDICES

135

Terms of Reference The Fellowships Advisory Committee's terms of reference are to make recommendations to Council on the award and administration of fellowships.

The Community Heritage Grants Steering Committee

Chair Ms Jasmine Cameron National Library of Australia

Members Ms Louise Douglas National Museum of Australia

Ms Maria Gravias (from December 2006) Department of Communications, Information Technology and the Arts

Ms Helen Kon National Library of Australia

Ms Ann Landrigan National Film and Sound Archive

Ms Barbara Poliness (until July 2006) Department of Communications, Information Technology and the Arts

Ms Marylou Pooley (from December 2006) National Archives of Australia

Ms Kylie Scroope (until December 2006) National Archives of Australia

Ms Elizabeth Watt National Library of Australia

Secretariat Public Programs Division National Library of Australia

Terms of Reference The Community Heritage Grants Steering Committee provides advice and direction on matters associated with the Community Heritage Grants program, including policy and administration. It also facilitates the exchange of information about the program among the Library and all funding partners.

National Library of Australia Annual Report 2006-2007

Appendix D

Freedom of Information Statement

In 2006-2007, the Library received one request under the Commonwealth Freedom of Information Act 1982 for access to documents.

Freedom of Information Procedures and Initial Contacts A request for access to documents in the possession of the Library is subject to

the regulatory application fee of $30. Applicants seeking access under the Freedom of Information Act 1982 should forward the $30 application fee with a written request, providing an address to which responses may be sent, to:

The FOl Coordinator Accountability and Reform Branch National Library of Australia

CANBERRA ACT 2600 Email: foi@nla.gov.au

FOI Coordination is available between

900am and 500pm from Monday to Friday and can be contacted by telephone on (02) 6262 1798 or by fax on (02) 6257 1703. Provided access is approved and the relevant fees have been received, the Library will provide copies of documents requested. Arrangements may be made for examination of documents to which access is granted in that form.

If an applicant is dissatisfied with a decision made under the Freedom of Information Act 1982 they may apply to the Director-General for an internal review. A request to review a decision is subject to a regulatory application fee

of $40. If access is approved, the Library will provide such access on receipt of payment for any charges that apply.

Decision-making Powers Library staff exercise decision-making powers under the National Library Act 1960.

Participation in the Formulation of Policy The Library welcomes comments on its

policies from members of the public. In addition to the key supporting policies and documents listed in Appendix E, the Library publishes a wide range of policies on its website, including exposure drafts with a mechanism for online comments and enquiries.

The Library also publishes its Service Charter with advice on how to provide feedback on the Library's services.

Categories of Documents Held

Library documents available for public access include policy statements, catalogues and other indexes associated with the Library's collections of books and other documenting materials. Available for purchase by the public is a wide range of technical and general

publications produced by the Library. Brochures describing the Library's

services are made available to the public free of charge. Among other documents held by the Library are minutes, reports and submissions associated with internal and external committees, general correspondence relating to the activities and functions of the organisation, and administrative documents such as management, staffing, finance and personnel records. Many of the publications described are available on the Library's website.

5 APPENDICES

137

Access to Archival Records Under Section 40 of the Commonwealth Archives Act 1983 members of the public may apply to the National Archives of Australia for access to records in the current open period—that is, records that are more than 30 years old and do not fall into one or more categories of exempt records, as listed under Section 33 of the Act. People seeking access to the archival records of the Library

should make their requests in the first instance directly to the National Archives of Australia.

National Library of Australia Annual Report 2006-2007

Appendix E

Key Supporting Policies and Electronic Resource Policies Documents • Acceptable Use of Information and Information about the Library's functions, Communications Technology (2007) objectives, policies and activities can be found in the documents listed below. Collection Digitisation Policy (2006) Most policy documents are available on

the Library's website.

Preservation Policies

Legislation • Collection Disaster Plan (2007)

• National Library Act 1960 • Collection Preservation Plan (2007)

• National Library Regulations (1994) • Digital Preservation Policy (2007)

• Commonwealth Authorities and • Policy on Participation in Cooperative Companies Act 1997 Microfilming Projects with Other

Institutions (2007)

• Portfolio Budget Statements

• Policy on Preservation Copying of

• Public Service Act 1999 Collection Materials (2007)

• Preservation Policy (2007)

Strategic and Operational Plans

• Directions for 2006-2008

• Balanced Scorecard

• Information Technology Strategic Plan

(2006-2009)

• Risk Management Register (2007)

• Heritage Strategy (2005-2008)

• Building Management Plan (2007)

Collection Policies

• Collection Development Policy (2007)

Cataloguing Policy

• Authority Control Policy (2007)

* Cataloguing Policy (2006)

Service Charter

• Service Charter (2004)

• Policy on Handling Complaints and Other User Feedback (1998)

• Reader Services Policy (2007)

Corporate Services Policies

• Certified Agreement (2004-2007)

• Fraud Control Plan (2006-2008)

• Protective Security Policy and Procedures (2006)

• Strategic Workforce Plan (2005)

• User Charging Policy (2005)

5

APPENDiCES 139

Public Programs Policies

• Events and Education Policy (2004)

• Exhibitions Policy (2004)

• Outward Loan Policy (2004)

• Policy on Sponsorship and Fundraising (2006)

• Publications Policy (2007)

• Travelling Exhibitions Policy (2004)

140

National Library of Australia Annual Report 2006-2007

Appendix F

Consultancy Services, 2006-2007

The following table shows consultancy services with an individual value of $10 000 or more that were engaged in 2006-2007, the nature of the consultancy,

its value and the selection process.

Table El Consultancy services engaged, 2006-2007

General legal advice 22 325

Consultant Purpose

Access Cost-benefit analysis

Economics of digital collections

Blake Dawson General legal advice Waldron

CC&N Assistance and

Consultants advice in relation

to sponsorship and fundraising activities

Corrs Chambers Westgrath

Edmore Pty Ltd Design, development and supply of Library staff induction online training

GHD Pty Ltd Design and

documentation for heating, ventilation and airconditioning systems upgrade

Selection Justification process (see note)

Direct B

sourcing

Panel B

Direct B

sourcing

Panel B

Select B

tender

Panel B

Actual value ($)

22 528

134 043

12205

15103

26816

Design services for 45 195 Open

Hume repository tender

project

Design services for 274 504 Open

podium refurbishment tender

Feasibility study 23 299 Direct

into an online chat sourcing

reference service for school students

Development of 13 005 Direct

advertising and sourcing

marketing campaigns for promotion of publications

GHD Pty Ltd

GHD Pty Ltd

Kallenberger and Lobban

Karen Williams Marketing

B

B

B

A

141

B Sara Joynes Research and 22 964 Direct

acquisition of sourcing

Australian collection material in the United Kingdom

B

B

B

A

A

Stamford Design and 39 960 Select

Interactive development of new tender

IT architecture from a user's perspective

Stephen Wise Initial audit of fire 100 960 Open

and Associates safety compliance tender

and development of safety work plan

TAC Pacific Pty Energy audit of the 11 495 Select

Ltd main Library building tender

Tania Cleary Significance 12316 Open

assessment and tender

shortlisting of Community Heritage Grants applications

WalterTurnbull Provision of internal 61 600 Open

audit services tender

Table F.1 Consultancy services engaged, 2006-2007 (continued)

Consultant Purpose Actual Selection Justlficdtion

value ($) process (see note)

Nielsen/I Evaluation of 40 250 Select B

NetRatings Libraries Australia tender

service through user satisfaction

Phillips Fox General legal advice 28010 Panel B

Project Technical advisory 155 685 Direct A

Computing services and sourcing

application design/ development for IT projects

Total 1 062 263

Note: The following justifications are the rationales for the decisions to undertake consultancies: A—skills currently unavailable within organisation B—need for specialised or professional skills

Values are GST inclusive.

National Library at Ausiraha Annual Report

2006-2007

Appendix G

Staffing Overview

Library staff are employed under the Commonwealth Public Service Act 1999. Conditions of employment are contained in the Library's Certified Agreement 2004-2007, certified in July 2004.

At 30 June 2007 the Library had 400 full-time and part-time ongoing staff, and 70 full-time and part-time non-ongoing staff and eight casual staff.

Staff Distribution

Table G.1 Staff distribution by division, 2007 and 2006

Division Ongoing Non-ongoing

Full- Part- Casual Full- Part- 2007 2006

time time time time Total Total

Office of the Executive and

8 0 0 0 1 9 9

Coordination Support

Collections 128 19 0 6 4 157 163

Management

Australian Collections and 74 6 7 15 21 123 102

Reader Services

Resource Sharing 41 3 0 3 1 48 44

Information

37 2 0 3 5 47 48

Technology

Public Programs 35 8 0 4 3 50 54

Corporate Services 34 5 1 4 0 44 43

Total 357 43 8 35 35 478 463

5 APPENDICES

Staff Classification

Table G.2 Ongoing and non-ongoing full and part-time staff by classification and gender, 2007 and 2006

Non-ongou ig

Full- Part Full- Part- Casual 2007 2006

time time time time Total Total

Classification M F M F M F M F Fl: F Fl F M F

Statutory office holder 0 1 0 0 0 0 0 0 0 0 1 0 1

SES Band 1 4 4 0 0 0 0 0 0 0 0 4 4 4 4

Executive Level 2

Executive Level 1

10 15 0 0 1 1 0 0 11 16 10 14

26 29 0 2 2 0 1 0 0 1 29 32 23 35

APS 6 24 42 1 9 2 1 0 0 0 0 27 52 23 45

APS5 10 40 0 7 0 3 2 2 0 1 12 53 15 57

APS4 16 40 0 5 3 2 2 1 0 0 21 48 21 49

APS3 14 48 0 10 1 7 1 3 0 1 16 69 14 66

APS2 7 25 0 8 2 12 12 9 0 5 21 59 17 59

Graduate 0 1 0 0 0 0 0 0 0 0 1 1 0 1

APS1 1 0 0 1 0 0 0 0 0 01 1 1 1

Total 112 245 1 42 10 25 19 16 0 8 131 332 142 336

Grand total 357 43 35 35 8 463 478

Note: Table is based on paid employees. Employees on long-term leave for more than 12 weeks are not included.

Senior Executive Staff Movements

The number of Senior Executive Staff positions did not change during 2006- 2007 and there were no changes to the occupants of the positions.

144

Nauonat Libiary of Australia Annual Report 2006-2007

Equal Employment Opportunity

Table G.3 Staff by equal employment opportunity group and Australian Public Service classification, 30 June 2007

Classification Maie Female Total Indigenous People Culturally and

peoples with a linguistically

disability diverse

background

Statutory office holder 0 1 1 0 0 0

SES Band i 4 4 8 0 0 1

Executive Level 11 16 27 1 1 0

Executive Level 1 29 32 61 0 0 16

APS6 27 52 79 0 1 16

APS5 12 53 65 1 1 13

APS4 21 48 69 0 3 13

APS3 16 69 85 0 4 29

APS2 21 59 80 0 3 29

Graduate 0 1 1 1 0 0

APS1 1 1 2 0 1 1

Total 142 336 478 3 14 118

Note: Data for equal employment opportunity groups are based on information voluntarily supplied by individual staff members.

a First and second generation

web publishing applications, reference

search techniques, various aspects of cataloguing, collection disaster awareness, office IT applications, fraud awareness, writing skills, project management and the Library's induction program.

Our commitments under occupational health and safety legislation were met through training in implementing occupational health and safety responsibilities, ergonomic awareness, manual handling, fire warden roles and disaster awareness. Staff receive general ergonomic advice and occupational health and safety information at induction, and 15 staff were either newly trained or renewed their qualifications in first aid officer training.

The combined outlay on training and development was $318 247.

Table G.5 Training days, 2006-2007

Classification Male Female Total

Senior Executive Service

Executive Level 1-2

APS 5-6

APS 1-4

Total

8 14 22

168 257 425

124 398 522

146 477 623

446 1146 1 592

5 APPENDICES 145

Staff Training

The focus of staff training has been on priority areas identified in the Library's Strategic Workforce Plan which is discussed in Chapter 2 of this report. Targets for these strategic training

initiatives were monitored through the Workforce Planning Committee and the following results were achieved.

Table G.4 Strategic training initiatives, 2006-2007

Training initiative

Team Work Skills

Mentoring Skills

Occupational Health and Safety for Supervisors

Senior Leaders Seminar

Number of staff trained

152

19

77

24

The Library's Performance Management System encourages identification of development needs and opportunities through individual performance development plans. Training requests were registered through these plans, and staff who nominated training needs were offered development opportunities through a range of avenues, including internal and external training providers, on-the-job training, placements and seminars. Training was provided to 445 staff and covered such areas as scanning and

Mr Chris Hurt ord AO

Mr Jeff Hyland Professor Ken Inglis AD Dr Michael and Dr Jamie Kassler Ms Clare Kavunenko Mr Thomas Keneally AD Associate Professor Brian Kiernan Mrs Ruth Llewellyn Mr Richard Magoffin DAM Mrs Elsie Manly Mr J.I.F. Maple-Brown Mrs P.M. Maple-Brown Mr Donald McDonald AC Professor Stuart Macintyre Mr Alan Moir Dr Brenda Niall AD Mr Frank D'Keeffe Mr Frank Parsons Mrs L. Marie Pearce Mr Geoff Pryor Mr Paul Rigby AM Mr Greg Ray Mrs Joan Ritchie Ms Diane Romney Mr William Rutledge Ms Shay Ryan Ms Betty Samuels Dr Vincent Serventy AM Ms Jean Sheaves Ms Maggie Shepherd AM Mr David Sissons Mr Carlos Smitz Ms Jane Sullivan Mr John Sumner CBE, AD Mr Peter, Mr Richard and

Ms Penelope Thwaites Mr Alyn lilleard Emeritus Professor Robin Warren AC Lady Leila Wilson Mr Norman L. Wilson

National Library of Ausuaha Annual Report 2006-2007

Appendix H

Donors and Supporters

The individuals and organisations listed in this appendix made material and financial contributions to the Library in 2006-2007. Their generosity is acknowledged.

Substantial Collection Material

Individuals Mrs Pacita Alexander Ms Robyn Archer AD Mr Paul Bernhardt Ms Carmel Bird Emeritus Professor Geoffrey Bolton AD Mrs Diana Boyd Associate Professor David Branagan Mrs Rosemary Brissenden Ms Judy Cassab CBE, AD The Hon. Mr Fred Chaney KBE, AD Professor Graeme Clark AC Dr Patricia Clarke DAM Dr Paul Collins His Excellency Mr Antonio-Cosano,

Ambassador of Spain Mrs Mary Rose Collom Ms Carol Cooper Mr Patrick Corrigan AM Mr Jim Cousins AD and Mrs Libby

Cousins Ms Julie Dyson AM Mr Earl Ewers Mr Trader Faulkner Ms Tamara Finch Ms Nancy Flannery Mr Andrew Ford Ms Mary Foreman The estate of Mr Kristian Fredrikson Professor Alan Frost Professor Bill Gammage AD Ms Helen Garner Ms Beth Gethen Mr William A. Gillespie DAM Mr John Gollings Ms Meredith Hall Mr Barry Hill Associate Professor John Hirst Mr Jack Homer Mr Robin Houston Mrs Jill Humble

5 APPENDICES

Corporations Anglican Diocese of Canberra and Goulburn AusDance

Australian Centre for Christianity and Culture Australian Conservation Foundation Australian Democrats Parliamentary Party Australian National Playwrights Centre Australian Publishers Association Australian Youth Orchestra Ballet Australia Central Northern Regional Library (NSW) Defence Imagery and Geospatial

Organisation (ACT) Department of Primary Industries and Fisheries (OLD) GeneEthics Network The Ian Potter Foundation

Institute of Public Affairs (NSW) International Council for Traditional Music National Council of Women in Australia Playworks Public Trustee of Queensland Sir Roland Wilson Foundation United Nations Association of Australia

Grants and Sponsorships

Sponsors who also supplied goods and/or services to the Library in the current financial year are indicated by an asterisk (*)•

Grants Department of Communications, Information Technology and the Arts National Archives of Australia National Film and Sound Archive National Museum of Australia

Sponsorships AAM I ABC Local Radio Accor Asia P ac ific * Aliens Arthur Robinson Animal L og ic * The Brassey of C anberra * Hoyts News Li m ited* Novotel C anberra* Q an tas * SBS* Trans ACT*

WIN T elev ision *

Partnerships Fhckr Yahoo!7

Financial Contributions

Major Donations and Bequests Mr James Bain AM and Mrs Janette Bain Gordon Darling Foundation Mr Henry Ergas Mr James 0. Fairfax AO Friends of the National Library Estate of Nora Heysen Estate of Eva F. Kollsman Mrs Pat McCann Mrs Diana Ritch Mrs Arson Sanchez Ms Gay Scott Dr John Seymour and Mrs Heather

Seymour Harold S. Williams Trust Fund

Support a Book Program

Dr Diana Carroll Friends of Vanessa Griffith

Treasures Gallery Appeal Refer to Appendix ]—Treasures Gallery Appeal for list of contributors.

Nati--. -)nal Lbary Of Austral

, Annual Report 20062007

Appendix I

Treasures Gallery Appeal

The Treasures Gallery Appeal has been steadily raising funds for the development of a Treasures Gallery in a prominent area in the Library, where significant objects and records central to Australia's story will always be on display. Donors can contribute by instalment in the following categories:

• Principal Treasured Partners—gifts of $1 million and above

• Platinum Treasured Partners—gifts of $250 000 and above

• Gold Treasured Partners—gifts of $100 000 and above

• Silver Treasured Partners—gifts of $50 000 and above

• Bronze Treasured Partners—gifts of $25 000 and above

• Opal Treasured Partners—gifts of $10 000 and above

• Jade Treasured Partners—gifts of $5000 and above

• Amber Treasured Partners—gifts up to $5000.

The individuals and organisations listed in this appendix have made donations to the Treasures Gallery Appeal since it commenced in 2001. Their generosity is acknowledged.

Principal Treasured Partner The Ian Potter Foundation

Platinum Treasured Partner John T. Reid Charitable Trusts

Gold Treasured Partners Actew AGL*

Mr Henry Ergas Ms Helen James and Mr Jim Bettison (Bettison and James Family Trust) Thyne Reid Foundation

Silver Treasured Partners Friends of the National Library

Bronze Treasured Partners Mr James Bain AM and Mrs Janette Bain Mr James 0. Fairfax AO

Opal Treasured Partners Mr Victor Crittenden GHD Pty Ltd* Dr Kenneth and Mrs Glenn Moss

Jade Treasured Partners Mr Michael and Mrs Mary Heard Mr Robert Hill—Ling AO and Mrs Rosemary Hill—Ling Mrs Claudia Hyles Macquarie Bank Foundation Mr Baillieu Myer AC and Mrs Sarah Myer Mrs Mary Louise Simpson Mr John Uhrig AC and Mrs Shirley Uhrig

Amber Treasured Partners Mr Karl Alderson Anonymous donors Mr Shane Baker and Ms Linda Pearson Ms Lucy Bantermalis Mr and Mrs R.N. Barnett Ms Pamela Bell Mrs Maree Bentley Mr Udai N. Bhati Mrs Phoebe Bischoff AO Mrs Rita M. Bishop Blake Dawson Waldron* Mr Warwick Bradney Sir Ron Brierley Dr Ruth Bright AM and Dr Desmond

Bright

Mr John H. Brook Dr Robert Brown

APPENDICES

149

Mr Thomas Brown Dr Geoffrey A. Burkhardt Mr Graeme and Mrs Elaine Carnage

Mr Clyde Cameron AO Mrs Jennifer C ameron * Ms Jennifer Carrington Mr G. Colson Dr Veronica Condon Ms Barbara Connell CRA International Ms D.K. Cunningham Mr Brian Davidson Dr Mary Dickenson Ms Rita Dodson Ms Naomi Doessel Ms Melanie Drake Ms Jeanette Dunkley Ms Kristen Durran Ms Ennis Easton Mrs Shirley Fisher Mr Anthony and Mrs Roma Francombe Mr Ross and Mrs Rellie Gibson Ms Margot Girle Ms Erica Gray Mr Jacob Grossbard Ms K.E. Halfpenny Mr John and Mrs Robyn Hawkins Ms Marion Hicks Ms Tracey Hind Mrs Janet Holmes a Court AC MrsJ.M. Hooper Mr Neville and Mrs Noreen Home Mrs Nanette Houghton Dr Ronald Houghton Mr Ashton Johnston

Ms Ruth S. Kerr Ms A.J. Kitchin Ms Kaye Lawrence Mr Andrew and Mrs Virginia Ligertwood Ms Nina Loder Dr Rosemary McKenna Mrs Denyse Merchant Ms Eveline K. Mime Mrs Mary Mitchell Mr Claude Newmann Ms Margaret Nixon Mr Angus and Mrs Gwen Paltridge Ms Penny Pardoe-Matthews Mr J.W. Persse Mr Noel Potter

Lady Price The Hon. Margaret Reid AO Mr Chris and Mrs Cathy Richardson

Mr Jack and Mrs Diana Ritch Ms Colleen Rivers Mrs Patricia Roberts Ms Pamela Robinson Professor Alan Robson AM Miss Kay Rodda Ms Jane Sandilands Ms Jude Savage Ms Jill Smith Ms Jane Smyth Mrs Elinor Swan Mr Jack and Mrs Jess Taylor Mrs Dossie Thompson Ms Helen Todd Mr Tony Triado Mr J. Visione Mr Brian and Mrs Margaret Wall Mr John 0. Ward Mr Richard White

Donors to the Treasures Gallery Appeal who also supplied goods and/or services to the Library in the current financial year are indicated by an asterisk (*)•

Many other individual Library supporters have contributed generously through the Exhibitions Donations Box.

Glossary and Indexes

. U • U

I

6 GLOSSARY AND INDEXES

153

Glossary

Accrual budget A comprehensive budget incorporating assets, liabilities, expenses and revenues, as well as cash receipts and expenditures

AskNow www.asknow.gov.au A collaborative service developed by the Council of Australian State Libraries, AskNow is a virtual reference desk where answers are provided immediately by operators using chat software and searching the Internet and library resources

Australia Dancing www.australiadancingorg A web portal enabling access to Australian dance resources

Australian web domain A collective term for Australian websites

Balanced Scorecard A strategic management tool

Blog Short for weblog, a journal (or newsletter) that is frequently updated and intended for general public consumption

Effectiveness The extent to which actual outcomes are achieved against the outcomes planned via relevant outputs or administered expenses

Finance One A financial management system

Flickr www.flickr.com A digital photo-sharing website and web services suite

Libraries Australia librariesaustralia.nla.gov.au A service providing information about items held by Australian libraries, used by Australian libraries for automated cataloguing and interlending. Formerly known as Kinetica

oui Seseija (b. 1948) be Library repository ItHume 2004

Logarithmic scaling A scale of measurement in which an increase of one unit represents a logarithmic increase in the quantity measured

MusicAustralia www.musicaustralia.org A collaborative multimedia database enabling access to Australian music resources

Outcomes The results, impacts or consequences of actions by the Commonwealth on the Australian community

Outputs The goods and services produced by agencies on behalf of government for external organisations or individuals

PANDORA: Australia's Web Archive, http://pandora.nla.gov.au Established by the National Library in 1996. PANDORA stands for 'Preserving and Accessing Networked Documentary Resources of Australia'

Performance The proficiency of an agency or authority in acquiring resources economically and using those resources efficiently and effectively in achieving planned outcomes

Performance targets Quantifiable performance levels or changes in level to be attained by a specific date

PictureAustralia www.pictureaustralia.org Single web entry point to digitised heritage image collections

Quality Relates to the characteristics by which customers or stakeholders judge an organisation, product or service

154

National Library of Australia Annual Report 2006-2007

Reference service Services provided by the Library that assist library users to understand and navigate the information environment to pursue independent self- directed research

Wiki A website or similar online resource that allows users to add and edit content collectively

Shortened Forms

ANBD Australian National Bibliographic Database

APS Australian Public Service

APSR Australian Partnership for Sustainable Repositories

ARROW Australian Research Repositories Online to the World

CAC Act Commonwealth Authorities and Companies Act 1997

GST Goods and Services Tax

IT Information Technology

NAIDOC National Aboriginal Islander Day

Observance Committee

SES Senior Executive Service

6 GLOSSARY AND INDEXES

155

Compliance Index

The table below shows compliance with the Commonwealth Authorities and Companies (Report of Operations) Orders 2005 issued by the Minister for Finance and Administration on 30 June 2005.

While not required from statutory authorities, the Library has also compiled

this report with selected regard to Requirements for Departmental Annual Reports approved by the Joint Committee of Public Accounts and Audit under Subsections 63(2) and 70(2) of the Public Service Act 1999 (Cwlth) June 2007.

Requirement

Enabling legislation and responsible Minister

Organisational structure

Review of operations and future prospects

Judicial decisions and reviews by outside bodies

Effects of Ministerial directions

Directors

Statement on governance

Indemnities and insurance premiums for officers

Commonwealth Disability Strategy

Contact Office

Page

iv, 19

19-20

3-10

26-27,82-83

27

129-132

22-5

27

34

Requests for additional information to be made available to Members of Parliament and Senators should be forwarded to:

The Director-General National Library of Australia Parkes Place West Parkes CANBERRA ACT 2600

Telephone: (02) 6262 1111 TTY: 1800 026 372 Fax: (02) 6257 1703 Website: www.nla.gov.au

The National Library of Australia is located in Canberra at the following address:

Parkes Place West Parkes CANBERRA ACT 2600

Nation; Libraiy of Austraa Annual Report 2006-2007

Index

AAMI 6 ABC Local Radio 6 Accessible Government for All Report 28

Accor 6 acquisitions 4-5, 55 admiralty charts 5 advertising and market research 31 aerial photographs 5 Animal Logic 6 archival records, access to 137 ARROW Discovery Service 7, 77 Art Indemnity Australia 6 AskNow 58 asset management 35-7 Asset Management Committee 35 Audit Committee 23-4, 26, 130-1 Australia Dancing 58 Australian Ballet 7 Australian Dictionary of Biography Online 7 Australian Film Commission 6, 39 Australian Government Libraries

Information Network 6 Australian Library and Information Association 6 Australian Library Network Services

description 70 key issues and developments 77 performance 71-6 Australian National Audit Office 26, 38,

82-3

Australian National Bibliographic Database 49, 51, 70 25th anniversary 6 access to 77 Australian Newspaper Digitisation Project

3, 4, 41, 43, 54, 57 Australian Newspaper Plan 57 Australian Partnerships for Sustainable Repositories (APSR) 7 Australian Public Service Values and

Code of Conduct 34 Australian Research Repositories Online in the World (ARROW) 7, 77 Australian web domain

first harvest 57 second harvest 57 Australian Workplace Agreements 33

balance sheet 86 Balanced Scorecard 25

Ballets Russes in Australia 5, 7 Baronova, Irma 8 bequests 8, 147 blog infrastructure 41 book holdings, addition of online records 57 botanical acquisitions 5 Brandis, Senator George 19, 129 building projects 3, 9, 35-6 Building Works Coordination Committee

35-6 The Bun yips travelling exhibition 69 Business Contingency Plan for Critical Building Systems 25 Business Continuity Framework 37 Business Continuity Plan 25

cartographic materials 5, 7, 63 cartoon collections 6 cash flow 15, 87 catalogue records, purchase of 57 cataloguing 51-2, 55 cataloguing guidelines, digital and digital

resources 77 Certified Agreement 33, 34 Chairman's report 3 Charter of Public Service in a Culturally

Diverse Community 28 children's publications 8 Christofis, Lee 8 collaborative services 4, 6, 57, 70 Collection Development Policy 50 Collection Disaster Plan 25 collections 48-57, 63

acquisition/processing costs 56 Asia-Pacific resources 57 delivery performance 59 description 48 digital 3, 41-3, 63 improved access to 5-6 key issues and developments 57 maintenance costs 56 overseas full-text online resources 57 performance 49-56 picture 63, 70 storage 49, 53-4 value of 35 Collective Agreement 8-9, 33 Committees 131-2, 134-5

Commonwealth Authorities and Companies Act 1997 19, 23, 27

6 GLOSSARY AND INDEXES

157

Commonwealth Disability Strategy 34 Communications, Information Technology and the Arts Portfolio 19, 39 community diversity 28 Community Heritage Grants 6, 38 Community Heritage Grants Steering

Committee 135

competitive tendering and contracting 37 complaints 30 compliance index 155 compliments 29 concert performances 8 consultancy services 31, 140-1 Consultative Committee 32-3 contact office 155

Cooee: Australia in the 19th Century exhibition 68 Cook Islands 57 Coonan, Senator Helen 19 Copies Direct 58 corporate governance 22 Corporate Governance Committee 24, 132 corporate management 32-9

cooperation 39 Corporate Management Forum 39 Corporate Management Group 24-5, 34 Corporate Planning Framework 25 Council 23-4, 129-31 Council of Australian University Librarians 6 Council Meetings 131 Council members 23, 117

remuneration 117

dance 8 Department of Communications, Information Technology and the Arts 6, 23, 38 Department of Finance and

Administration 25 Destra Media 4 Development Council 3, 8, 133 digital and digital resources, cataloguing

guidelines 77

digital collections/resources 41-3 digital collections website 3, 63 digitisation 3, 4, 41, 49, 54, 55 Director-General's review 4-10 disability, staff with a 28, 34

Disability Discrimination Act 1992 34 discretionary grants 38-9

Document Delivery Service 63

Donald Friend: A Charmed Life exhibition 7,67 donors and supporters 8, 146-7 D'Urville, Dumont 5

ecologically sustainable performance 37 Edgeworth David, T.W. 8 EIU.com 57 Electronic Resources Australia 4 Emergency Planning Committee 25, 37 energy consumption 37

Environment Protection and Biodiversity Conservation Act 1999 36, 37 environmental management 37 equal employment opportunity 144 equitable access to services 28 equity 12,88,89 ethical standards 34 events program 8, 67-8 executive remuneration 33, 118 exhibitions 6, 7-8, 67-8, 69 external audit 26, 82-3

Facing Percy Grainger exhibition 8, 67 Fellowships Advisory Committee 134-5 Ferguson, Martin 129 financial performance 1-16 financial statements 82-93

notes 93-126 Flickr photograph-sharing service 77 folklore collection 63 forecourt redevelopment 3, 33, 36 Fraud Management Policy 34 fraud risk assessment and fraud control 34 Fraud Risk Assessment and Fraud

Control Plan 34 Freedom of Information 27, 136-7 French Polynesia 57 Frequently Asked Questions database 63 Friends of the National Library 8, 68, 69

membership 69 Friends of the National Library Travelling Fellowship 39 Fullerton, Jan 130 future outlook 9-10

glossary 153-4 Gobbo, Sir James 3, 129 grants 6, 7, 38-9

National Library of Australia Annual Report 2006-2007

Harold White Fellowships 7, 38 Hay, John 129 Healthy Work and Life Program 33, 35 Heritage Management Plan and Strategy

26,36-7 Historic Houses Trust of New South Wales 68 historical maps 63 Hoyts 6 Hume, repository 9, 36

income statement 85 indemnities 27

independent auditor's report 82-3 indexing 52, 55 induction program 34 industrial democracy 32-3 information services 58-63

cost of transactions 62 description 58

key issues and developments 63 performance 58-62 transactions 62 user satisfaction 60 information technology 40-3

infrastructure and services 41-3 innovation 40-1 service availability 43 information technology architecture 9, 40

open-source solutions 40 service-oriented architecture 40 single business approach 40 Information Technology Disaster

Recovery Plan 25 Innovative Ideas Forum 6 insurance premiums 27 internal audit reports 26

International Internet Preservation Consortium 5

Jakarta regional office 57 Japan Fellowships 38 Joseph Lycett: Convict Artist exhibition 68

journal holdings, online records 5 JSTOR Arts and Sciences collection 57

Kemp, Senator Rod 9, 19, 36 Keneally, Thomas 8 Kenneth Binns Travelling Fellowship 39

Kenneth Myer Lecture 8, 68

land and buildings 35-6

leadership 32 legal action 27 legal deposit 50 legislation 19 letter acquisitions 5

Lewis, Geoffrey 129 Libraries Australia 6, 9, 40, 43 customer satisfaction with resource- sharing services 74, 75

Document Delivery Service 63 exchange of materials between Australia and New Zealand libraries 77 research libraries subscribing to

service 72 retention of customer libraries 72, 73 search services 70, 75 searching 77 Stakeholder and Customer

Satisfaction Survey 73, 75 subscriber access to WorldCat 77 web searching 77 Libraries Australia Advisory Committee 134 Libraries Australia Forum 6 Library's Directions for 2006-2008 9 literature 8 Long, Brian 130 Love and Desire: Literature and the

Intimate conference 8, 68

McCann, Kevin 130 McDonald, Janet 130 Mason, Sir Anthony 5 mentoring 32 ministerial directions 27 music 4, 5-6, 63 MusicAustralia service 4, 9, 40, 58

National and State Libraries Australasia 6 National Archives of Australia 6, 38 National Capital Authority 3, 30, 36 National Collection 4-6 National Film and Sound Archive 38 National Folk Festival Fellowship 7, 38-9 National Gallery of Australia 6, 34 National Library

corporate governance 22 legislation 19 organisational structure 19-20

6 GLOSSARY AND INDEXES

159

role and functions 4, 19 National Library Act 1960 19, 23, 28 National Museum of Australia 6, 34, 38 National Plan for Australian Newspapers 57

National Treasures from Australia's Great Libraries travelling exhibition 6, 67, 69 New Zealand libraries, exchange with 77 News Limited 6 newspaper digitisation 3, 4, 41, 54, 57 Newspapers and Microforms Reading

Room, opening hours 63 Norman McCann Summer Scholarships 7,38

occupational health and safety 34-5 Occupational Health and Safety Committee 34-5 Occupational Health and Safety

(Commonwealth Employment) Act 199135 OCLC (Online Computer Library Center) 77 oil painting acquisitions 5 Ombudsman's Office 27 open journal publishing system 41 OpenSearch protocol 4, 40-1, 77 operating expenses 12, 85 operating outcome 11, 85 operating revenue 11, 85 oral history interviews 5, 63 organisational structure 19-20 outcome and outputs structure 21 outputs 21,47

Australian Library Network Services 70-7 the collection 48-57 information services 58-63 public programs 64-9 overseas full-text online resources,

collection of 57

PANDORA 5, 41, 43 Papua New Guinea 57 parliamentary committees 27 Peacock, George 5 Peak Bodies Forum 6 Pelz, Winnie 130 people management 32-5 PeopleAustralia 4, 77 Performance Management Framework 33 Performance Management System 32, 145

photographic acquisitions 5 picture collections 63, 70 PictureAustralia 7, 9, 40, 70, 73 new participants 77

web searching 77 plant and equipment 35 podium refurbishment 3, 9, 36, 37 policies and documents 138-9 procurement practices 37-8 project management methodology 38

Project Muse 57 Protective Security Policy and Procedures 37 public accountability 26-31 public awareness of the Library 65 public programs

cost per visitor 68 description 64 key issues and developments 69 performance 64-8 visitor participation in 67 visitor satisfaction with 66 publications and publishing 7-8, 69

children's 8 distribution outlets 69 scholarly journals 41 purchasing policies 37-8

Qantas 6

radio orchestral music 5-6 recycling 37 reference enquiries 63 relating to the community 7-8 remuneration 33

of Council members 117 executive 33, 118 repository 9, 36 official opening 9, 36

see also storage research fellowships 7 research libraries, subscribing to Libraries Australia service 72, 73 resource-sharing databases

cost per search 76 number of searches 75

'160

National übrary of Austraita Annual Report 2006-2007

resource-sharing services delivered within set timeframes 74, 75 Libraries Australia customer libraries

satisfied with 74, 75 stakeholder satisfaction with 73 resource table 16 Review of the Corporate Governance

Structures of Statutory Authorities and Office Holders (Uhrig Review) 23, 27 Risk Management Framework 25 Risk Management Plan 37 Risk Management Register 25 Robertson, Geoffrey 8, 68 Rubenstein, Cohn 130 Ryan, Fergus 129

SBS Television 6 scholarly associations; journals 41 scholarship and research 7 security and business continuity 37

Senior Executive Service (SES) staff 33 serials records, conversion to online 57 Service Charter 28-30, 61 sheet music 63 social justice and equity 28 sponsors 6, 147 staff 9

Australian Workplace Agreements 33 Certified Agreement 33, 34 classification 143 Collective Agreement 8-9, 33 distribution by division 142 health and safety 34-5 induction program 34 non-salary benefits 33 remuneration 33 training 32, 145 staffing 32-5, 142-5 Stakeholders and Customer Satisfaction

Survey (Libraries Australia) 73, 75 Standing Committee on Legal and Constitutional Affairs Inquiry into the Copyright Amendment Bill 2006 27 statement of cash flows 87 statement of changes in equity

(consolidated) 88 statement of changes in equity IN LA) 89 Stephen, Sir Ninian 5

storage 49, 54 of high-priority collections in environmental conditions 53 Strategic Workforce Plan 32

technology developments and access 4, 9,40-3 tendering 37 TeraText Database System 43 Thomas, Deborah 130 total assets 13, 86 total liabilities 14, 86 training 32, 145 training suites refurbishment 36 Treasures Gallery 3, 8, 9 Treasures Gallery Appeal 69, 148-9 Trood, Russell 130

Uhrig Review 23, 27 University of Adelaide 7 University of Melbourne 8, 67 user satisfaction with information

services 60

Visions of Australia 6 visitors 3 participation in public programs 67 satisfaction with public programs 66

Wagdy Hanna and Associates Pty Ltd 27 web-based services, growth in 42-3 web-harvesting 57 West Papua 57 White, Harold 8 White, Patrick 4-5 wiki infrastructure 41

Williams, Helen 130 Workforce Planning Committee 32 Workplace Diversity Program 34 WorldCat 77 Wright, Judith 8

zoological acquisitions 5

THE PARLIAMENT OF THE

COMMONWEALTH OF AUSTRALIA

PARLIAMENTARY

PAPER No. 175 of 2008 ORDERED TO BE PRINTED ISSN 0727-4181

IJIJIjIJIlI liii TrTu liii

NATIONAL LIBRARY OF AUSTRALIA