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19    Legal and Constitutional Affairs References Committee—Reference —The impact of changes to service delivery models on the administration and running of Government programs

Senator Keneally amended business of the Senate notice of motion no. 2 by leave and, pursuant to notice of motion not objected to as a formal motion, moved—That the following matter be referred to the Legal and Constitutional Affairs References Committee for inquiry and report by 16 October 2019:

The impact of changes to service delivery models on the administration and running of Government programs, with particular reference to:

               (a)       the privatisation of Australia’s visa and citizenship program, including:

                                     (i)       the integrity of Australia’s visa and citizenship system,

                                    (ii)       the commercial implications and increased costs to industry, with particular regard for the tourism and higher education sectors,

                                  (iii)       the implications for national security, data security and privacy, and

                                  (iv)       the risk to public sector employment - especially rural and regional employment - through service delivery model changes;

               (b)       Centrelink’s Robodebt compliance and outsourced debt collection program, including:

                                     (i)       the integrity and impact of the automated debt collection processes,

                                    (ii)       the limitations and impact of Robodebt collection methods,

                                  (iii)       the identification of inaccurate debts - made without human oversight,

                                  (iv)       the impact to public sector employment - especially on the capacity and adequacy of staffing level, and

                                   (v)       the review and appeals process for debt notices;

                (c)       the broader outsourcing of functions in the Human Services portfolio and at the National Disability Insurance Agency, including:

                                     (i)       the processes for contracting and tendering under the outsourcing of services,

                                    (ii)       the impact of capped staffing numbers and the efficiency dividend at government departments/agencies,

                                  (iii)       the future planning and preparation for the outsourcing of departmental functions,

                                  (iv)       the impact outsourcing has on service provision, and

                                   (v)       the impact on current public sector employment and the risks to future public sector employment;

               (d)       the outsourcing of security vetting services in the Australian Government Security Vetting Agency, including:

                                     (i)       the processes for contracting and tendering under the outsourcing of services,

                                    (ii)       the impact of capped staffing numbers and the efficiency dividend at government departments/agencies,

                                  (iii)       the future planning and preparation for the outsourcing of departmental functions,

                                  (iv)       the impact outsourcing has on service provision, and

                                   (v)       the impact on current public sector employment and the risks to future public sector employment; and

                (e)       any related matters.

Question put.

The Senate divided—

AYES, 33

Senators—

Ayres

Green

McKim

Smith, Marielle

Bilyk

Griff

O’Neill

Steele-John

Brown

Hanson

Patrick

Sterle

Chisholm

Hanson-Young

Pratt

Urquhart*

Ciccone

Keneally

Rice

Walsh

Di Natale

Kitching

Roberts

Waters

Faruqi

Lambie

Sheldon

Watt

Gallacher

McAllister

Siewert

Whish-Wilson

Gallagher

 

 

 

NOES, 29

Senators—

Abetz

Colbeck

McDonald

Ryan

Antic

Cormann

McGrath

Scarr

Askew

Davey

McMahon

Seselja

Bragg

Duniam

O’Sullivan

Sinodinos

Brockman

Fawcett

Paterson

Smith, Dean*

Canavan

Fierravanti-Wells

Rennick

Stoker

Cash

Hughes

Ruston

Van

Chandler

 

* Tellers

Question agreed to.