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Tuesday, 11 September 2018
Page: 5984

Senator FIFIELD (VictoriaManager of Government Business in the Senate and Minister for Communications and the Arts) (12:31): I can't say what may or may not be in a document when we have yet to ascertain if the document is there, but it might assist if I just go through what occurred between May 2017 and December 2017, when the Department of Social Services conducted over 188 meetings in the Bundaberg and Hervey Bay areas. Before the announcement on 21 September 2017 that Bundaberg and Hervey Bay would be the fourth CDC site, the department conducted over 110 meetings in Brisbane, Bundaberg, Childers, Hervey Bay, Howard, Maryborough and other areas via teleconference. This included five meetings with Commonwealth government agencies; 19 meetings with community members, including business leaders and church leaders; three meetings with the community reference group; two large community meetings with the public, including potential card recipients; 25 meetings with local government representatives; four meetings with peak bodies; 55 meetings with service providers, including Families and Children, Employment, Financial Capability and Indigenous; and three meetings with state government agencies. Community members who were unable to attend face-to-face meetings were invited to contact the department via the CDC hotline, email or the DSS Engage portal. The Engage portal was a website that was set up for people to submit a question, with the answer then made publicly available.