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Nothing wrong with hotel phone charges



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TELECOM PUBLIC TELEX TELECOM PUBLIC TELEX TELECOM, PUBi

PERTH PUBLIC TELEX WESTERN AUSTRALIA (0 4 5 1 ) 7 . 1 . 8 4 1345 PE252 ^ |

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N O T H I N G WRONG W I T H HOTEL PHONE CHARGES - TU C K E Y.

THE F E D E R AL SPOKESMAN FOR SMALL B U S I N E S S , W I L S O N T U CK E Y, TODAY RESPONDED Q U I C K L Y TO C R I T I C I S M OF A D D - O N CHARGES MADE B Y H O T E L S FOR PHONE S E R V I C E S .

THE G REA T ES T PERCENT AGE OF H O T E L S B Y F A R COME I N THE CATEGORY OF SMALL B U S I N E S S AND I AM F E D UP W I T H T H I S TYPE OF C R I T I C I S M WHEN A L L THE I N D U S T R Y I S D O I N G I S A T T E M P T I N G TO RECOVER THE COST STRUCTURE I MP O S E D UPON THEM THROUGH WAGES AND GOVERNMENT CHARGES.

I N T H I S P A R T I C U L A R C A S E , I S P E A K W I T H PERSONAL KNOWLEDGE AND MUST D E CL A R E AN I N T E R E S T I N OWNING H O T E L S , THAT THE M ATTE R I S A C L A S S I C E X A M P LE OF A T T A C K I N G S MAL L B U S I N E S S FOR AN I S O L A T E D CH AR GI NG STRUCTURE W I T H O U T V I E W I N G OVERALL P R O F I T A B I L I T Y OR THE REASONS THAT

CHARGES SHOULD B E A T SUCH A L E V E L .

FURTHERMORE, COMPARED W I T H THE FE DER AL GOVERNMENTS L E V Y ON TELECOM ‘ I C H A L L TELEPHONE S U B S C R I B E R S P A Y , T H I S TYPE OF CHARGE I S P E A N U T S . L A B O R ' S F I R S T BUDGET THEY H I K E D THE F E D E R AL GOVERNMENT I N T E R E S T CHARGE ON TELECOM B Y 1 1 7 M I L L I O N D O LL A RS TO 5 9 7 . 3 M I L L I O N D O L L A R S .

THAT F I G U R E ST ANDS A T 6 0 0 . 8 M I L L I O N D O LL A RS I N THE 1 9 8 4 / 8 5 B U D GE T .

T H I S PROCESS OF T A X A T I O N B Y S T E A L T H HAS NEVER RA TED MORE THAN A COUPLE OF COLUMN I N C H E S I N A U S T R A L I A ' S M E D I A YET THEY A R E PREPARED TO LA UN C H T H I S UNWARRANTED A T T A C K ON A U S T R A L I A N S MA L L B U S I N E S S .

' COSTS ASSOCIATED WITH THE PROVISIO N OF TELEPHONE SERVICES TO HOTEL GUESTS WHICH I HAVE RESEARCHED TODAY AND WHICH I N MANY CASES COULD BE REMOVED EN TIR E LY WERE THE SERVICE NOT PROVIDED, ARE AS FOLLOWS:

SMALL HOTELS - TELECOM CHARGES:

H IR E FOR THREE L I N E THIRTY EXTENSION MANUAL SWITCHBOARD - $ 1 2 3 2 PER ANNUM. RENTAL $ 1 9 9 PER ANNUM PER L I N E AND $ 2 5 PER ANNUM PER EXTENSION - S A Y $ 2 5 0 0 PER ANNUM. I RECEPTIONISTS TO OPERATE MANUAL F A C I L I T I E S WORKING UP TO 168 HOURS PER ! ■ ~EK COST AN AVERAGE OF $ 9 TO $ 1 0 PER HOUR.

LARGER HOTELS:

PURCHASE PRICE FOR 6 L I N E 100 EXTENSION PABX I S APPROXIMATELY $ 3 0 0 0 0 PLUS $ 2 5 0 0 PER ANNUM TELECOM MAINTENANCE CONTRACT $ 1 9 9 PER ANUM PER L I N E AND $ 2 5 PER ANNUM PER EXTENSION - S A Y $ 1 2 5 0 0 PER ANNUM.

WHEN ALL COSTS ARE CONSIDERED ONE DOES NOT NEED TO BE AN E IN S T E IN TO CALCULATE THAT I N EITH E R CASE, I T TAKES A LOT OF 3 5 C CHARGES TO JUST BREAK EVEN. THAT I S I F EVERY GUEST PAYS THEIR ACCOUNT. F IN A L L Y , I T I S

USUAL FOR MOST HOTELS TO PROVIDE OR KNOW OF A P U B LIC PHONE F A C I L I T Y WHICH GUESTS CAN USE SHOULD THEY CHOOSE.

OUTSIDE OF THE FACT THAT I CONSIDER A CLEAR NO TICE RELATING TO EXTRA CHARGES SHOUDD BE E X H IB IT E D , I SEE NO REASON WHY THE HOTELIER SHOULD NOT BE RECOMPENSED FOR H I S SERVICES. FOR FURTHER INFORMATION CONTACT PERTH 3 2 5 4 0 0 5 .

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