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P A R L IA M E N T OF A U S T R A L IA

HOUSE OF R E P R E S E N T A T IV E S

O F F IC E O F P H I L I P R U D D O C K , M .P . MEMBER FOR DUNDAS _

SHADOW MINISTER FOR IMMIGRATION AND ETHNIC AFFAIRS

PRESS RELEASE

SUITE 302 EASTWOOD CENTRE 160 ROWE STREET ~

EASTWOOD. N S W. 2122 TEL. 8581011

PARLIAMENT HOUSE CANBERRA, A CT. 2600 TEL. (0 62)7 2 1211 -

D a t e 2 7 . 3 . 1 9 8 5

R e f ' p h o n e 8 5 8 . 3 3 6 7

' MAI L CHAOS

F e d e r a l Member f o r D u n d a s , P h i l i p Ruddock has o n c e a g a i n i s s u e d a

s c a t h i n g comment r e g a r d i n g t h e p o o r q u a l i t y o f m a i l d e l i v e r y and

ha s c a l l e d on t h e M i n i s t e r f o r C o m mu n i c a t i o n s t o do mor e t h a n

‘ s i m p l y i s s u e s t a t e m e n t s i n d i c a t i n g h i s d i s a p p r o v a l . 1

‘ T h e f a c t o f t h e m a t t e r i s t h a t s o m e t h i n g mus t be d o n e , and done

q u i c k l y , t o i m p r o v e t h e s t a n d a r d o f s e r v i c e b e i n g o f f e r e d by

A u s t r a l i a P o s t . 1

Mr Ru d d o c k s a i d t h a t n o t one d a y goes by w i t h o u t h i s r e c e i v i n g

s e v e r a l mor e c o m p l a i n t s and e x a mp l e s o f d i f f i c u l t i e s b e i n g

e x p e r i e n c e d by l o c a l r e s i d e n t s and b u s i n e s s e s .

Ά D e n i s t o n e man c a l l e d i n and ga v e me an e n v e l o p e w h i c h had be e n

p o s t e d t o hi m by a S y d n e y f i r m ; i t had t a k e n 14 d a y s t o b.e d e l i v e r e d

d e s p i t e b e i n g c o r r e c t l y a d d r e s s e d and s t a m p e d . 1

Mr Ruddoc k s a i d r e c e n t r a d i o r e p o r t s o f a d i s p u t e a t t h e R u s h c u t t e r s

Bay s o r t i n g c e n t r e , w h i c h h a n d l e s m a i l f r o m t h e c e n t r a l b u s i n e s s

d i s t r i c t , shows ' j u s t how r i d i c u l o u s t h e w h o l e t h i n g has b e c o m e . 1

R e p o r t s a r e t h a t when a s u p e r v i s o r . q u e s t i o n e d a . me mb e r o f t h e n i g h t s t a f f

as t o why t h a t p e r s o n had be e n a b s e n t f r o m h i s p o s t f o r s e v e n h o u r s ,

a w a l k - o u t was c a l l e d b e c a u s e s t a f f c o n s i d e r e d t h e s u p e r v i s o r ' s

q u e s t i o n i n g t o be h a r r a s s m e n t .

' I t i s c r u c i a l now f o r a r e a l e f f o r t t o be made b e f o r e t h e p u b l i c

t o t a l l y l o s e s c o n f i d e n c e i n t h e s y s t e m . 1

Mr Rud doc k s a i d he was c o n c e r n e d t h a t many s m a l l b u s i n e s s e s w e r e b e i n g

b a d l y d i s a d v a n t a g e d b e c a u s e ' t h e i r m a i l i s s i m p l y n o t g e t t i n g t h r o u g h

and t h e y c a n n o t a f f o r d t o us e p r o f e s s i o n a l c o u r i e r s as many l a r g e r f i r m s

a r e d o i n g ' .

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1 A n y w a y , why s h o u l d t h e y ha v e t o ? ' . .

' I t i s up t o t h e M i n i s t e r t o t a k e w h a t e v e r d r a s t i c s t e p s a r e

n e c e s s a r y t o s o l v e t h e p r o b l e m s h e r e i n New S o u t h " W a l e s . 1

Mr Ruddoc k s a i d he had c o n s i d e r e d s e n d i n g a t e l e g r a m t o t h e M i n i s t e r

i m p r e s s i n g upon hi m t h e s e r i o u s n e s s o f t h e s i t u a t i o n , ' b u t I

d i s c o v e r e d t h e r e i s an i n d u s t r i a l d i s p u t e w i t h i n t h e t e l e g r a m s e r v i c e

and d e l i v e r y o f t e l e g r a m s i s i n d e f i n i t e l y d e l a y e d . '

' I was t o l d t h a t t h e o n l y t e l e g r a m s g e t t i n g t h r o u g h a r e t h o s e b e i n g

s e n t t o t e l e p h o n e n u m b e r s . '

' As mo s t p e o p l e us e t e l e g r a m s f o r s p e e d o r b e c a u s e t h e r e i s no

t e l e p h o n e s e r v i c e f o r t h e p e r s o n t h e y a r e t r y i n g t o c o n t a c t , h e r e i s

a n o t h e r e x a mp l e w h e r e we , t h e p u b l i c , a r e b e i n g d e n i e d a s e r v i c e w h i c h we

o u g h t t o be a b l e t o r e l y upon and use w i t h c o n f i d e n c e . '