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Government moves to improve television/radio knowledge



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M Ros KellyMinister for Telecommunications and Aviation Support 6 December 1989 42/89

GOVERNMENT MOVES TO IMPROVE TELEVISION/RADIO KNOWLEDGE

The Government will send copies of a new booklet on television/radio reception to about 2500 technicians and antenna installers around Australia to boost their knowledge of the causes of reception difficulties.

"The Government recognises that the electronics service industry plays a key role in assisting viewers/listeners to achieve the best possible reception," the Minister for Telecommunications and Aviation Support, Ros Kelly, said today.

Mrs Kelly was launching Better Television and Radio Reception: Your Self-help Guide, a booklet produced by the Department of Transport and Communications to help Australian viewers and listeners overcome reception problems.

"When we distribute copies of the booklet to industry we will also be asking individual members how we can best meet their information needs," Mrs Kelly said.

The primary aim of the booklet was to provide useful information to viewers and listeners. But it also included reference detail which would benefit television/radio technicians and antenna installers.

"The guide is written in Plain English and presents technical matters in clear and simple terms. It has received the endorsement of Helen Weilings, presenter of the television consumer program, The Investigators.

"The Government is expanding broadcasting services, but is concerned that many people do not know what to do when they have a reception problem and frequently tolerate a lower standard of reception than what is available," Mrs Kelly

said.

"I believe the reason for this is that many viewers and listeners do not have ready access to the necessary information."

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The new booklet provides this information and will also help consumers by enabling them to deal with the service industry from an informed position.

A free copy of the booklet is available to people who contact the Department over reception difficulties. It will help them to determine whether they can handle the problem themselves, of if they need the assistance of a technician.

Further information:

Minister's Office: Cathi Collier (062) 77 7840. Department: John Higginbottom (062) 74 8946.