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Launch of

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LAUNCH OF AUSTRALIA.GOV.AU The Minister for Communications, Information Technology and the Arts, Senator Richard Alston, today launched the new single entry point to government information and services has been created to help all Australians access government information and services from a single location and in an intuitive and easy way. is underpinned by a series of Commonwealth government customer focussed portal websites which have been developed as part of the Government Online Strategy. The websites are a first step in providing online services with a functionality that will evolve based on customer experiences and developments in technology.

The portals are arranged into customer and subject groupings with links to all areas of the Commonwealth Government and with some further links to state and local governments.

Nine portals are already available in the customer - business, regional Australia, families, youth - and subject - education, agriculture, science and industry, culture and recreation, and workplace - groupings.

The second set of portals are due online by mid-2002 and will cover further customer -Indigenous, women, community, seniors - and subject environment, government, law and justice, and health and immigration.

The development of each portal is undertaken by a consortium of relevant government departments. This means that the information available through one portal website can span across many different areas of government, resulting in a seamless user experience.

The content that is found on the portal websites is based on research and the knowledge the different government departments have of their customers. The content will be tested and

enhanced on an ongoing basis with customer feedback a welcome and vital part of the ongoing development of the portals.

The continuing development of and the associated portals will ensure that Australia remains one of the world leaders in the delivery of government information and services to its citizens.

It should be noted that customers will still be able to choose the way they interact with government and will still have the choice of direct access to individual sites.

Media contact: Sasha Grebe 02 6277 7480 or 0409 445 246



28 February 2002

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