Note: Where available, the PDF/Word icon below is provided to view the complete and fully formatted document
Gary Nairn reveals budget initiative: $42.4 million for e-Government.



Download PDFDownload PDF

The Hon Gary Nairn MP

Special Minister of State

Media Release

09/2007 2 May 2007

Gary Nairn reveals budget initiative: $42.4 million for e-Government

The Special Minister of State, Gary Nairn, has announced a $42.4 million budget initiative that will enhance australia.gov.au to provide a personalised entry point to government for individuals.

The Australian Government Online Service Point (AGOSP) will provide users of Australian Government services with an optional personalised account, allowing them to ‘log on’ and interact with government via australia.gov.au, a central online access point to Government.

Speaking at CeBIT in Sydney, Mr Nairn said “this initiative will put Australia at the forefront of international e-Government development.”

Currently, individuals must navigate multiple websites - re-entering personal details at every site - to access government services.

Successive e-government satisfactionsurveys (Australians’ Use of and Satisfaction with e-Government Services)conducted by the Australian Government Information Management Office (AGIMO) have identified this process as frustrating and time-consuming.

The enhanced australia.gov.au will provide individuals with the ability to find information and carry out transactions with multiple agencies from one location.

“This is a prime example of the government listening and responding to individuals’ preferences for a personalised, online view of government,” Mr Nairn said.

“Australia.gov.au, promoted in most Australian Government advertising, is already well known - it receives over 500,000 visitors per month. It is a natural starting point for individuals seeking government information and online services.”

The planned enhancements to australia.gov.au are scheduled for release in December 2008.

Background on the enhancements to australia.gov.au

Australia.gov.au is the primary online entry point for the Australian Government.

It is promoted in most Australian Government advertising and is already well known to individuals. Australia.gov.au gets 500,000 visitors per month and this number is growing at 50% per annum.

The enhanced australia.gov.au will offer a single sign-on capability which will enable individuals to link their existing government agency accounts with their australia.gov.au account. This will allow individuals to move between websites and transactions without needing to repeatedly confirm their identity.

In addition, australia.gov.au will offer a National Government Service Directory with advanced search and mapping capabilities, and ‘smart’ forms that will pre-populate user information where appropriate.

An easy change of address service is also planned, which will enable users to update their address with multiple government agencies in a single transaction. Users will control which agencies they inform through the AGOSP service, and which they inform separately.

There will be no requirement for individuals to create or access a personal account, nor to conduct transactions with government online via australia.gov.au.

The enhanced australia.gov.au will meet tough security standards, and in the interest of safeguarding individuals’ privacy, services offered through australia.gov.au will be strictly opt-in. There will be no new legislation and no amendments to current legislation.

Media Enquiries: Mr Nairn's Office - Megan Magill 02 6277 7600 or 0417 836 952

Back to top

This page was last updated 2 May, 2007