Note: Where available, the PDF/Word icon below is provided to view the complete and fully formatted document
Labor to invest in 1200 permanent DHS jobs



Download PDFDownload PDF

THE HON LINDA BURNEY SHADOW MINISTER FOR HUMAN SERVICES SHADOW MINISTER FOR PREVENTING FAMILY VIOLENCE ACTING SHADOW MINISTER FOR FAMILIES AND SOCIAL SERVICES

MEMBER FOR BARTON

LABOR TO INVEST IN 1200 PERMANENT DHS JOBS

A Shorten Labor Government will invest $196 million in 1200 new permanent and full-time Department of Human Services staff around the country, improving waiting times and services Australians rely on.

In the last two years alone, the Liberals have cut about 2,500 permanent jobs from Centrelink.

They’ve tried to hide their cuts with temporary, outsourced jobs and now expect a pat on the back for doing so.

The Liberals’ obsession with privatising Centrelink and Medicare staff has left morale at an all-time low and has consequences for service delivery, insecure working arrangements, reduced working conditions and privacy.

For too long, people have had to spend hours in queues, on hold, or forced to use inflexible Government websites while being neglected by the Liberals.

Under the Liberals, call wait times and payment processing times have blown out substantially - in 2016-17, there were 55 million unanswered calls to Centrelink, more than double the 22 million in 2014-15.

Centrelink programs and income support are complex, which is why it’s so important to have permanent staff who are properly trained and skilled.

The additional jobs Labor has announced will go some way to restoring the Liberals’ harsh cuts, which have hurt Australians who rely on critical services.

Among the new jobs will be specialist roles the Liberals have axed, including Indigenous customer service officers, Indigenous support officers, multilingual roles, and outreach roles.

These new jobs will not only improve service delivery, but will boost the local economies

where they are situated. More information about the location and structure of these roles will be announced.

Labor can make this commitment because of responsible savings we’ve made elsewhere in the public service, including reining in wasteful spending on contractors and consultants, which has blown out significantly under the Liberals.

THURSDAY, 9 AUGUST 2018

MEDIA CONTACT: DARYL TAN (BURNEY) 0422 028 222