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Turnbull tech-wreck: alarming silence on four day ATO outage



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ANDREW LEIGH MP SHADOW ASSISTANT TREASURER SHADOW MINISTER FOR COMPETITION AND PRODUCTIVITY SHADOW MINISTER FOR CHARITIES AND NOT-FOR-PROFITS

SHADOW MINISTER FOR TRADE IN SERVICES MEMBER FOR FENNER

THE HON ED HUSIC MP

SHADOW MINISTER FOR THE DIGITAL ECONOMY

TURNBULL TECH-WRECK: ALARMING SILENCE ON FOUR DAY ATO OUTAGE

Distracted by its own internal turmoil, the Turnbull Government’s silence in response to their latest online failures - a four day systems crash at the Australian Taxation Office - has been staggering.

The ATO's website was offline for days - and the agency can't explain why.

Australian voters are fed up with being ignored and having their time wasted by the Turnbull Government’s incompetence.

Disturbingly, no senior figure from the government has stepped forward to offer an explanation: not the Treasurer Scott Morrison or Revenue Minister Kelly O'Dwyer.

And the government's "techsperts" Prime Minister Malcolm Turnbull and Assistant Minister Angus Taylor have been uncharacteristically quiet, providing no explanation for the outage.

In the aftermath of the latest Turnbull tech wreck, the Australian Financial Review revealed today accountants are calling for compensation.

The former head of the Digital Transformation Agency, Paul Shetler, has decried the digital de-skilling of government departments that has happened on the Turnbull Government’s watch, leading to a lack of oversight and poor digital transformation outcomes.

The Turnbull Government has talked a big game about digital transformation but they are failing to deliver.

Costly projects are running late, some are falling over completely. Meanwhile, the Centrelink robo-debt debacle is wrongly accusing thousands of people of fraud.

In 2017, keeping your websites online is the equivalent of keeping the lights on. If the Turnbull Government can’t get the easy stuff right, how can Australians trust it to manage the hard issues?

TUESDAY 7 FEBRUARY 2017

MEDIA CONTACTS: TAIMUS WERNER-GIBBINGS (LEIGH) 0437 323 393 ELISHA PEARCE (HUSIC) 0404 051 163