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Australia's first Small Business Ombudsman to support Mid North Coast small business owners

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Luke Hartsuyker MP Minister for Vocational Education and Skills Federal Member for Cowper


8 February 2016

Australia’s First Small Business Ombudsman to Support Mid North Coast Small Business Owners

Federal Member for Cowper Luke Hartsuyker has welcomed the appointment of Australia’s first Small Business and Family Enterprise Ombudsman.

“The small business sector is the backbone of our region’s economic, so this is great news for the small and family businesses operating on the Coffs Coast and Mid North Coast,” Mr Hartsuyker said.

Former ACT Chief Minister Ms Kate Carnell has been appointed to the new Ombudsman role, which will commence on 11 March for a five-year period. An associated Small Business and Family Enterprise Ombudsman website will go live at that time.

“Ms Carnell has a wealth of experience in the economic and business sector, including running her own business and her current role of CEO of the Australian Chamber of Commerce and Industry, which represents more than 300,000 businesses across Australia.

“Ms Carnell is well placed to translate the voices of small Australian businesses and family enterprises into targeted policy messages for Government.

“Over two million small businesses generate around a third of Australia’s economic output so it’s important to support the sector to ensure they flourish and succeed.

“This Ombudsman role will provide small businesses with access to advice and support, and act as an independent advocate to create a supportive environment for the small business sector to grow,’’ Mr Hartsuyker said.

The independent Ombudsman will have the power to act as a:

• Commonwealth advocate for small businesses and family enterprises; • Concierge for dispute resolution service to allow businesses to resolve disputes without resorting to costly litigation; and • Contributor to the development of small business Commonwealth laws and regulations.

Mr Hartsuyker: Nikki Voss 0408 070 056