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Veterans and war widows get simple clear financial information at home



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N E W S R E L E A S E T h e H on C on S c ia c c a MP M in is t e r f o r V e t e r a n s ’ A f f a i r s

M in is t e r A s s i s t i n g t h e

T r e a s u r e r fo r S u p e r a n n u a t i o n

28 November, 1995

VETERANS AND WAR WIDOWS GET SIMPLE AND CLEAR FINANCIAL INFORMATION AT HOME

Veterans and war widows can now receive simple and clear financial information in their own homes under a new program developed by the Federal Government.

The Minister for Veterans' Affairs, Con Sciacca, launched the Veterans' Affairs Financial Information Service today, which contains the ground breaking program called Office in a Briefcase.

Mr Sciacca said VAFIS officers aimed to help veterans and war widows make informed investment decisions and clarify changes to the pension and tax rules.

"The officers can identify veterans and war widows that may benefit in regard to receiving accurate and understandable financial information. The veterans and war widows are not required to take up this offer of help and if they do, they can have a family member or friend present at the meetings. Alternatively, veterans and war widows can contact VAFIS directly," he said.

"In addition, to make it as easy as possible for veterans and war widows, VAFIS officers can come to the homes of veterans and war widows with their Office in a Briefcase."

Mr Sciacca said the Office in a Briefcase consists of a laptop computer, printer and a mobile phone with a modem that can access the main computer at the Department of Veterans' Affairs.

"The VAFIS officers are in every State in Australia and with the help of the Office in a Briefcase they can set up temporary offices in rural and remote areas, as well as RSLs, retirement villages and community centres.

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"This mobile financial information service is a ground breaking program because it has never been tried by the public sector in such a detailed fashion. It has the ability to hook into the Department's main computer through any phone line and helps the officer provide the most detailed, up-to-date and personalised

information possible."

Mr Sciacca stressed that it was not the job of VAFIS officers to make recommendations to veterans and war widows about financial decisions, it was only their job to give financial information in a clear, simple and easily understood manner.

Media Adviser: Amanda Lampe (06) 277 7820 (W)

(0411) 241 356