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Public submissions open for Do Not Call Register optimal registration period



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The Hon Malcolm Turnbull MP

Minister for Communications

Public submissions open for Do Not Call Register optimal registration period

6 December 2013

The Hon Malcolm Turnbull MP Minister for Communications

Public submissions open today for the Do Not Call Register discussion paper on the optimal registration period.

The Do Not Call Register is an important and popular government initiative, which allows Australians to opt out of unsolicited telemarketing calls and marketing faxes. The Register was established in 2007 and now has over 9 million telephone numbers registered.

The discussion paper is seeking views on the length of the registration period. Registrations were originally valid for three years, which has now been extended to eight years. This means any numbers registered in 2007 will expire in mid-2015. As such, there is a need to determine a long-term solution for the registration period.

The discussion paper also seeks views on whether the introduction of a cleansing mechanism would be a cost effective way to keep the Register up-to-date. A cleansing mechanism would aim to address industry concerns that the Register has become inaccurate over time as people change numbers and do not remove them from the Register. The paper proposes the use of disconnection data to remove numbers from the Register as they are disconnected and reallocated.

The discussion paper is an important opportunity for the community to have its say on how long the registration period should be.

Telephone numbers can be registered by calling 1300 792 958 or by completing an application form on www.donotcall.gov.au or at Australia Post outlets. Registrations may take up to 30 days to become fully effective.

More information about the discussion paper and submissions are online.

Submissions are due by 31 January 2014.

Media contact 02 6271 1777

The Australian Communications and Media Authority (ACMA) is responsible for the operation of the Register. Further information about the Register, including information about how to make a complaint, is available from the ACMA’s website www.acma.gov.au or by calling 1300 792 958.