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Smart options for Moreton Bay pensioners



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Smart options for Moreton Bay pensioners

Senator the Hon Jan McLucas Minister for Human Services

The Hon Yvette D'Ath MP Member for Petrie

22 May 2013

Seniors in the Moreton Bay region today embraced new and innovative technology that enables them to do their Centrelink business from the palm of their hand.

Minister for Human Services, Senator Jan McLucas and Member for Petrie, Yvette D'Ath visited the Redcliffe Cultural Centre today to demonstrate the Australian Government's new Express Plus Seniors app which is making it for people receiving the Age Pension to do their Centrelink business.

"Our Express Plus Seniors App is designed specifically for people who receive Age Pension and allows them to update their details, read letters online and view their payments," Senator McLucas said.

"The app's latest feature, the new Document Lodgment Service means people can now photograph the document they're submitting and upload it through their phone or tablet.

"This new feature has been well received because it saves a visit to a Centrelink office or posting hard copy documents."

Member for Petrie, Yvette D'Ath said it was great to see so many local seniors keen to learn more about using their smart phones and tablets to do their Centrelink business.

"I know that some people can be daunted by technology but our government is working hard to ensure people can access important services and payments in a simple and convenient way," Ms D'Ath said.

"The seniors app provides another way for people to get in touch with Centrelink, all from the palm of their hand!

"It's a great solution for retired people who travel for extended periods of time, as well as those who report earnings regularly."

"There have already been over 21,000 downloads of this app with Seniors customers completing over 30,000 transactions. It's an exciting new way for the self-proclaimed 'grey nomads' to keep in touch with the department while they travel around Australia, or for those wanting to save a trip to their nearest office."

The Express Plus Seniors app is available to download for free from the App Store or Google Play.

The Australian Government's local Financial Information Service Officer was also on hand today at the Redcliffe Cultural Centre, speaking with attendees about the payments and services available for pensioners or those facing retirement.

"Planning for retirement can be a major life change. The government's free and confidential Financial Information Service (FIS) can help with questions on retirement and financial assistance, such as the Age Pension," Ms D'Ath said.

FIS seminars are held across the country and provide information about how to prepare for retirement. You can also speak to a FIS Officer by calling 132 300.

Further information on Express Plus apps and the Financial Information Service is available at humanservices.gov.au