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Today Tonight -

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(generated from captions) seen around Hornsby, Kur-Ring-Gai,
Gosford and Wyong. The wet weather dried up
early this morning with a mix of sun and cloud today. A top of 19. It was a pretty cool day
by October standards with southerly winds
keeping temperatures in the teens and low 20s. Gusty winds made it feel
several degrees cooler than what the mercury
was telling us. Not a lot of cloud on the satellite. We've got a high
hovering over the east whipping up cool, windy
but fine weather. Tomorrow it will stay dry but winds will swing around
to the north across New South Wales, pushing temperatures up. Temperatures will slowly warm up across the south-eastern capitals
tomorrow.

On the water:

Clear skies will keep it cool
tonight, dropping down to 12. Warmer winds will push things up
to 24 tomorrow. It will be even warmer out west, hitting notes around 27 degrees
in Campbelltown, which is 2 to 3 degrees
above average. Thursday is going to be even hotter before a dry southerly change
hits on Friday, cooling things off
across the weekend. Chris. And that's Seven News
for this Tuesday. I'm Chris Bath.
Thanks for your company. Ahead on 'Today Tonight', That's next.

Good evening. I'm Matt White.
Welcome to Today Tonight. First tonight, the bank that
is letting the good times roll, shouting its top employees to a 4-day holiday at a
luxurious South Pacific resort. The chosen 300
were sworn to secrecy, the bank aware
that if the soiree became public, it would not be a good look. Well, it has become public. David Richardson
has this exclusive report.

Is it finance of something?

Oh, OK. Sorry. No worries. Australian bankers'
ultimate bash gatecrashed. Inside the junket for 300 bank staff
in an idyllic pacific paradise. Inside the junket for 300 bank staff
in an idyllic Pacific paradise. I love it. It's free alcohol. I was told on more than one occasion not to tell anyone
who I was there with, what I was there looking at
and who the function was for. While average Australians
struggle to pay their mortgages, these bankers
enjoy the ultimate rewards - an all-expenses holiday to Fiji. If any company can afford
a 4-day, 3-night junket in this paradise, it's the Commonwealth Bank. Earlier this year, the bank posted a profit
of $7.1 billion. That's $19.5 million a day,
$13,000 a minute.

Denarau Island, Fiji - a stunning isolated resort community
20 minutes from Nadi Airport and the location for the Commonwealth Bank's
ultimate rewards-and-success trip. Enjoying the spoils,
300 staff members who helped the bank
to its Australian-record profit - up 11% on last year. A freebie that has
some bank customers hopping mad. I think I hate them, actually.
They've destroyed my life. It's a sideshow
that I don't approve of. 300 people, going to Fiji,
all expenses paid. A bit excessive. They began rolling in
early afternoon last Friday. Commonwealth Bank employees
from all over the country - different departments,
various branch offices. Greeted by representatives
of Ultimate Success presented with a lei and ushered on to buses
to their luxury resorts. Some staff staying at the Sofitel. Others, next door at the Westin. Neither cheap. And this is the kind of room those
successful bankers are staying in. A king-size, ocean-view room. This room costs 690 Fiji dollars
a night. That's about $500. So, do the sums. 300 bank employees, $500 a night. $450,000 on accommodation alone.

Their only work-related function -
an awards ceremony on Saturday. All the staff and organisers told
to keep this trip top secret. All the staff and organisers told
to keep this trip top secret, not to tell anyone who they were.

And the awards ceremony over,
it was time to party.

Today Tonight staffer
Stephanie Picone was invited to party with
the Commonwealth Bank employees. They saw me on the balcony
and invited me in and it was a really big night. There was an afterparty,
there was swimming, there was dancing,
there was so much champagne.

I think
what they're saying, really, is that their staff are more important
than their customers. Phillipa Rendle has every reason
to be angry at the CBA Fiji junket. On a disability pension, she had her house
repossessed by the bank when she fell behind
in her repayments. Now, she's homeless. They whipped in,
took my home away from me, took all my belongings
threw them all in storage, they're broken, destroyed. I just can't believe that anybody
could treat anybody like that. Seriously, it's inhumane.
It really is. What do you think
when you see such a blatant junket? I only go
to where they got the money from. If they'd have got it legitimately,
I wouldn't care. But they didn't. Jim Neale is at war
the Commonwealth Bank after the CBA-owned Bankwest
foreclosed on his multimillion-dollar property. He's now the centre
of the largest class action in Australian legal history, fighting unfair bank fees
and mortgage under-valuations. The Fiji junket
is a slap in the face for Jim. Nice party scene.
Does that look like work to you? (LAUGHS) No.
But it's not meant to be, though. Fair go. No. They're spending
their ill-gotten gains. Every account had a different
point level, so to speak, and everyone had to reach a certain
amount of points each week in order to...I suppose... Get a reward?
Get a reward, yeah. And this former CBA employee
knows the bank's reward scheme well. Those who continually sold products
joined an elite set with great bonuses. Was it a club?
Almost like a club. You had to overachieve
your card targets constantly. Is this a slap in the face
to everyday bank customers? Absolutely. Absolutely. And this junket took place with the bank not passing on
the full October interest rate cut to its mortgage customers, making millions at their expense. Today, the bank defended itself.

"During their period in Fiji, "our people participated in a range
of professional development programs "and also participated
in some community events." The CBA even sent us this footage of some of their staff
working on a local school, assisting with painting
and some building. But it's not enough
to soften the hearts of critics. I think customers deserve to know what the bank is doing
with their money and where it's going. Should the Commonwealth Bank
be ashamed of itself? Yes. Yes. No question? No. (LAUGHS) What part of what I said
didn't you understand?

David Richardson reporting. The Commonwealth Bank's full
statement is on our website. Now, to a story very close
to our hearts and timely with October being
breast cancer awareness month. Our reporter, Sally Obermeder, has endured a year-long battle
with the disease after being diagnosed the day before
giving birth to her first baby. It's been a long, tough
and emotional fight. You're about to see Sally
face her final hurdle - the operation to save her life. Dr John D'Arcy
has this special report.

(LAUGHS) So I can't escape. An escape is exactly
what Sally is praying for. Is this it? You going? Do you want to say goodbye? Yeah. Goodbye. See you soon. See you later.

It is 100% a battle. It is mental, physical, emotional,
spiritual. And it's been going on
for 12 months. Daily uncertainty,
intense chemotherapy Daily uncertainty,
intense chemotherapy, unbelievable pain. I just end up lying on the floor
in the shower just sobbing, just sobbing for hours
because there's no escape. You can't sleep it off,
you can't take painkillers. You can't take anything. All the while, Sally was missing out on what meant more to her
than anything. Despite her best efforts, much of her daughter Annabelle's
first year of life is a blur. I feel robbed of my time with her.

Sally's breast cancer
first showed up during a random check
late in her pregnancy. It was aggressive, stage three -
something that couldn't wait. And it happened
the day before you had Annabelle? The day before I had Annabelle,
they basically said to me, "It's serious enough
that we can't wait "for you to have this baby
naturally. "and you need to start chemo
as soon as possible. "You've got breast cancer." What followed was chemotherapy. But after a few months, Sally was left
with another heartbreaking decision. Sally's surgeon, Dr Kylie Snook. There was some shrinkage of disease
within her breast but it wasn't the degree of
shrinkage that we were hoping for and it became apparent
that she would require a mastectomy in the long term. I don't think anyone really thinks that they're going to
have a mastectomy and there's obviously a lot of grief
attached to, obviously, losing your breast and that's, I think, quite hard. We'll be alright, we'll be alright.

I'm just going to pop this
on your head. Oh, that's ugly. (LAUGHS) There, that's beautiful. What I want is my life back,
you know? I feel like my life's been on hold. It's been sort of
all about cancer and treatment and then just kind of surviving. But, really, what I want
is to spend time with Annabelle where I'm not taking her
to the doctor's, and she's not coming to radiation and she gets to have a normal life
too.

It's been a while, hasn't it? Yeah, yeah, ages.

While the cancer
has taken so much from her, it has also brought her closer
to husband Marcus. I can't even imagine
how you have gotten through this. It's been incredible and I hope you never have to
go through anything like this again. Then only a few weeks ago, the two words
Sal, her family and friends have been longing to hear...

"Cancer free, all clear" -
that is what I heard and that is the best news ever. Cheers. Love you so much. In the beginning,
it was pretty dire. There was little hope. You've been waiting so long
for someone to say it to you and you think it will never happen and you just sort of go,
"Are you sure, are you sure? "Have you checked? Are you sure?" But it's more just this
deep shock of like, and, relief, and relief.

It's like, for the first time
in 12 months, you go, "We did it." I can't believe that
I'm sitting opposite you today. The last time we spoke
or a couple of times ago, you were telling me
about the chemotherapy and lying in the shower and crying. It is amazing
what the human body can do. It is amazing
what the human spirit can do. It's amazing what can happen
when people love you and support you and you can find the fight
from within. How you can claw your way back. Once again,
I remember in those early days, baby Annabelle was here -
so fragile, so young. You couldn't really do
what you wanted to do. I couldn't. It was so hard. I wanted to go to a mothers' group.
I'd want to take her to a park. You want to do all the things
that you imagine you will do - you'll push the pram, you know, I'll meet up with other friends
with babies, you'd all share stories.

But instead, it was like,
"OK, Annabelle. Radiation." And now she's one? And now she's one. And she's seen far too much
of the inside of the hospital so now it's all about
trying to make amends. How have you changed, do you think? I've changed so much. I don't think I really knew what a life-changing experience
it would be. I think I thought, "Well, I'm sick. "I'll do whatever I need to do
to get better "and then I'll go back
to being the same person." I find that
I'm just very in the moment. Like, whatever it is that I'm doing,
it's the only thing I'm doing, it's the only thing
I'm thinking about and there's nowhere else
I'd rather be. People with cancer often say that,
don't they? That, in some way,
cancer has a benefit. I feel almost lucky to have had this because I feel like
I get the bigger picture now and the things that matter to me. That's what matters.

I can't tell you how beautiful and how brave she is. Sally still has to get check-ups
every six months. Make sure you check out 'New Idea'
magazine for more on Sal's story. She is busy writing a book, as well. It's due to be released
for Mother's Day next year. Australia is a nation of hoarders with 83% of the population
sitting on a small fortune of unwanted
or unused household items. This second-hand economy
is worth $18 billion with almost 80 million items
changing hands last year. As Madeleine Kennard reports, some people have so much trouble
letting go some people have so much trouble
letting go, it becomes an obsession.

My home is my castle, basically. Here's a frying pan
which has seen better days. A life of clutter and chaos. I step over here and there we go,
we're now in the kitchen. Living in self-imposed exile
from his own home, the mounting piles of trash
forcing him out. There's my hot plate. For the past eight years, Jo Ulrich's collecting
has turned to hoarding. His situation has become so dire,
with no room inside, he now lives in his front yard. 2004 or thereabouts, I sleep on a bench
underneath this umbrella. Neighbours are fed up, desperate for Jo
to clean up his act. I think they are exaggerating,
um, the situation. Even if it's fairly bad
in their opinion, they ought to be
minding their own business. What they're saying is
because you're living outside and you're watching telly
and you're listening to music, sleeping and cooking, that they're getting disturbed. What would you say to that? I do agree that this is
an invasion of their privacy if sounds which I make
end up in their bedrooms.

There's a little bit of a hoarder
in all of us. Although we might not
go to this extreme, as a nation, we're sitting
on $44 billion of unwanted goods. We definitely know
we don't use the stuff, we don't need it but often,
it's too hard to get rid of it. I'm a mum of five under seven,
which I'm very proud of. When you have twins,
you have two cots, double pram Unwanted baby things have been found
to be the main offender in the great Australian
hoarding epidemic. Classifieds website gumtree.com.au puts the figure of second-hand items
left by children at $3 billion. Yep, this is perfect. There's lots of things in here
we can look at selling. I'm guessing this is a mannequin
for babies clothes. You could probably sell that for,
I'd say $50, maybe 60. Oh, that's really good. Nat Thomas from Gumtree
is showing mum of five Corrie Sebire how to turn her unwanted goods
into hard cash. And what about my bassinette? This goes on a pram and I've only used it
for a few months. Yeah, the key thing is,
what condition is it in? It looks very clean, yeah,
great condition. You could probably get,
I'd say again, 50 bucks for that, no problem.

When you put an ad up, normally within 10 minutes
to maybe 30 minutes, it's up and it's live on the Net. John Mason has been selling online
for the past four years. He makes $1,000 a week
hocking ordinary household items. Extra money sometimes gives you
that freedom. Took the kids to Cairns so,
you know, holidays - that's the sort of thing
I use the cash for. So all you need to do
is take a photo, you can even use your phone
or the iPhone app, snap the item you're selling,
post it straight online and it's all done
in less then a minute. Nat's tips for selling
successfully online are... Firstly, set a fair price.

That's the best way
to sell your item. Secondly, be descriptive. Make sure you describe any little
defects that the product might have. And the third thing is use photos. Make sure you've got one or two nice
photos of the item you're selling. So, how cashed up is Corrie? For this bassinette, she made $50. Baby monitor - 100. Mannequin - 50. Cot - $200. Coffee machine - 200. And blender - 200.

That's a total of $800.

You can do it all from home so you don't have to leave home to do it. After the break on Today Tonight - playing the name game,
why it's big business. They suggested that we change
our name very quickly The small business
and a global fashion giant. Zara versus Zara.

Morning, guys.
Hey, guys.
How you doing this morning? Water?
Keep pushing through.

VOICEOVER: We work hard
to shape up for summer. MAN: Good work. Keep up the good work with our great range
of delicious, low-fat subs at Subway restaurants.

Welcome back. We've reported in the past on large corporations
being very precious of their names. They are prepared to throw millions
at legal battles to prevent others from using a name
even remotely similar. Jackie Quist reports
on a global fashion Goliath taking on and crushing
a one-mum business named after a 4-year-old girl.

It's a fashion phenomenon - clothing chain Zara thriving amid the worst retail downturn
in living memory. Owned by the third richest man
in the world, the brand's global success
is staggering and it seems nothing and no-one
stands in its well-heeled way. But I am Zara, as well! 4-year-old preschooler Zara Tilbrook
has sparked a legal nightmare for her mum, Shelley, or at least her name has. We received a letter and it was from the
international clothing giant Zara that we had infringed
on their trademark. It's a case of Zara versus Zara. Two years ago, mum-preneur Shelley naming
her online children's gift store Zara + Lily after her daughter and her niece, never guessing
the name could be confused with the Spanish clothing retailer. In the words of their lawyer, they suggested that
we change our name very quickly before they unleashed the dogs. Zara's Australian lawyer slamming
Shelley's choice of business name, claiming it's "substantially similar
or deceptively similar" to its client's, demanding
she cancel her business name and the domain name
'zaraandlily.com'. Terror. I was terrified.
I didn't quite know what to do. Ultimately, the law in Australia is all about
preventing consumer confusion. When it comes to business, a famous name like 'Zara'
is valuable intellectual property according to trademark lawyer
Sharon Givoni. In the fashion industry, where the fashions are so changing
all the time, that's really all they have. In a statement,
Zara's PR team tells us:

Zara Australia wants to underline
its high respect for Ms Tilbrook's initiative and has tried to demonstrate this
throughout the process. We cannot forget that Zara originated
from a small family business in apparel manufacturing and, as a result, the brand
is empathetic to all entrepreneurs. I want to be Sophie!

But intimidated by the financial
muscle of the Zara megacorp, Shelly has stopped trading, now left with $50,000 worth of stock
in her garage she can't sell
under the 'Zara + Lily' name, not to mention two years
of goodwill, a website, a logo and a small business that was
just starting to turn a profit. Well, it really does mean
starting again and trying to build up
that name again so, for an online store,
Google ratings are everything so we'll be starting from scratch. It's a bit of a race
to the trademarks office. It's first come, first served. And that's where Shelley slipped up. While she registered
the business name 'Zara and Lily', she didn't register a trademark. Multinational Zara
didn't begin trading in Australia until last year but has long held the trademark. While Shelley considers
her business name quite different, she's not prepared
to fight to keep it. It could go either way and we certainly weren't prepared
to take them to court over it. Definitely expensive. Thousands and thousands,
if not tens of thousands. Shelley chalking up
her Zara experience as an expensive lesson. For a small business,
that's a fair bit of money for us.

Shelley is hoping for better luck, trading under the name
Peach and Pear Kids. Coming up on Today Tonight - on patrol with the truant police. The new measures to get kids
to school and keep them there.

Why aren't you at school? Do you wag school often? Um, yeah. Reward or punish? Stay with us.

Sometimes you need
to bring in the experts. If your doctor
has prescribed medication to lower your cholesterol, it's because exercise
and diet alone may not be enough. So if you've stopped taking
your medication, go back to your doctor today.

Tomorrow night -
kids who refuse to go to school. What's the best way
to get them back?

School is boring.Any reason why you're not at school? It you had a doctor's appointment.

Hope you can join us tomorrow night.
But that's it for now.

Adam reckons he's found a bloke
that can get us to Kyle, so he's bringing him around
for a little chat. So Adam says, "Close up"
and you just do it? You hooked her up last night,
didn't you? Her head's not in a good place, OK,
so you need to back off. Listen, I've got an appointment.
I've gotta tie up a loose end. BIANCA: Of course, absolutely. If you wanna do it again
or you need any help, you call. Yeah, I might just do that. Why's Adam getting cosy with Bianca?
I talked to him. He doesn't give a rat's
about what you tell him. I'm always gonna have your back. Except when it comes to Adam. Yeah, Sash, what you said before,
about us being toxic... Casey, I was angry. No, I think you were right. I keep hurting you
and I don't mean to, but with everything
that's going on in my life, you're the one that's suffering.

Is everything
alright with your order, John? Oh, no, it's good, thanks.
It's fine. Yeah. Although I did accidentally sprinkle
salt all over this instead of sugar. Well, let me get you another one. No, no, no, no.
Don't trouble yourself. It tastes really good. John, it's no trouble.

Look, you...you might be wondering why I'm spending so much time
hanging around here. It's just that I haven't done
a proper food shop since I moved into the van. Jett reckons I'm in denial.
(LAUGHS UNCONVINCINGLY) Ah, not that
that's your fault at all. No, nothing like that. Me moving into the van, that's
all my stuff, that's...that's me.

Well, I suppose I should let you go.

Oh, Casey, hi. The usual? Yes, the usual, thanks.
Hey. How's your brother going? You don't have to
pretend to care for my sake. I know you walked away. I was actually talking about Heath. Right. He's struggling. It's not a great time at my place.

All done.
I am on the roster for tonight.

Hey.
Hey. See ya.

Yeah, really, no small talk? It's probably not a good idea. You know, this whole no-friend thing
isn't really working out for me. Sash, the friend thing
wasn't working for you, either. It's better this way. I won't keep disappointing you. Sash. I wish I could tell you
it gets easier, but, um, some men,
when the situation gets tricky, they just don't have
the maturity to cope.

Keep the change. Oh, John, it's $50!
It's too much money!

Are you sure telling him
how I felt was a good idea? Oh, I don't know anymore. My advice, I'm not... I'm not sure it was entirely
appropriate for you and Case, so, for what it's worth, I'm sorry. No, this isn't your fault. What you said made sense. Who wants a guy
who's not going to put you first? Well, maybe if Casey's
circumstances were different... No, the plain fact is that
he's willing to let me walk away and I want a guy
who's willing to fight for me.

John!

You left in such a hurry
I assumed you had somewhere to be. Yeah, I had to check the tide and,
ah, it all seems to be in order now.

John, are things
so awkward between us that can't even
wait for your change? Oh, to be honest, Marilyn, I don't
know how to act when I'm around you.