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(generated from captions) switch the lights off. We'd better get out, they're gonna Next time on Auction Room, but are they the real thing? early Beatles scribbles, to part with this piece... I didn't really want ..because it's part of me. Recycle those robots. Beam me up, Poppy.

to buy things, Sometimes you have to sell things things go round and round. so it's like a process where spin a big price? And will the big wheels it's a very collectable thing. As a fully restored bike, ladies and gentlemen... Penny-farthing, at $4,400, if they love it. People will buy anything That's next time on Auction Room. at $30. Group of four wooden tennis racquets

belong to John Wayne? Did one of the racquets (Chuckles) I'll sign it. I'll take my wooden racquets... John Wayne plates. (As John Wayne) anyone? And so it's... Closed Captions by CSI

Every day in Australia, GERALDINE DOOGUE: in hospital. there are over 40,000 patients can you stick out your tongue? If you can hear me, While medicine tends the bodies, chaplains tend the souls. I think he's going to die. It is a tough environment. a minute that this is an easy job. I don't want anyone to think for It's a tough job. we follow the chaplains' journeys In this series, families at three major hospitals. alongside the patients and teaching or Jewish teaching. This isn't about Catholic Do you have some pain? the person themselves, This is about what's in express itself letting their own spirituality in however that needs to be. of the Son and the Holy Spirit... In the name of the Father and and Protestant, Our chaplains are Catholic Muslim, Jewish and Buddhist. Regardless of their faith, they all meet the same challenges. challenges my faith. Working in the hospital but we're not God. We want to be God sometimes We don't have solutions, but we try to help. we don't have answers needle now. The pain of suffering. introspective. Suffering makes us all meaning-of-life questions. We start to ask those The power of love. It's about respect, for who they are. respecting people And the joy of new life. They got the other guy out quick in the flames. and Luke was actually supports a teenager's parents. This week, Chaplain Di when the patient has burns. It's horrifying for the families counsels a grieving wife. And Chaplain Hanh Make me sad, sometime I cry. admitted to Intensive Care Teenager Luke Douglas has been in Sydney at Royal North Shore Hospital with massive burns to his body. Luke had an accident at work to 40% of his body. and had severe burns traumatic injury That obviously is a really major a life-threatening injury. and 40% burn is some of his other body burns The burn of his face and were immediately life-threatening and his airway, because the swelling of his face would stop him breathing. you know, potentially It's horrifying for the families

has burns, you know, when the patient 'cause visually it's awful, you know? as well as every other way, between life and death, As Luke hovers his parents, Bronwyn and Graham. Chaplain Di Roche updates They're still settling in. Care specialist Roger Harris is the Intensive who's caring for him. as well He's in here with his team so this will take a little while. in the waiting room, OK? We'll give you a call OK, thank you. Thanks. Thank you. But he's here and he's safe. into ICU, When patients get admitted my job is to assist the family additional burden away to take that and medical staff. from the nursing They do it very well themselves. to stabilise a patient But when they're trying and off to get them to theatre, call on myself and social work then that's very much where they than social work this morning. but I was here earlier arriving here I had this image of people or like arriving on the moon. in a very foreign land, The landscape is different. here in ICU. The language is different in the mechanic shop. Luke had been working about 3.30 in the afternoon. It would have been to tell me Then I got a phone call a really bad fire that there'd been pretty bad. and Luke had been burnt Luke's the youngest of six. his first job. The mechanic shop was He'd only been there three weeks. All I knew is that they had a car with a faulty petrol gauge that came in of changing the fuel tank, and in the process somehow it ignited. Right there. And, yeah, Luke happened to be... Right in the... Yeah. amongst it. it's diluted down a bit. looks like Luke was actually in the flames. that he was there. They didn't know Someone came out of Spare Parts

on the other side where Luke was flames and saw him on the ground in and pulled him out. so they grabbed him of critical operations After a series on his arms, legs and body, Burns Isolation Unit. Luke's taken to the Intensive Care One of the things this morning parents are able to get in is to make sure that Luke's as quickly as we can. gently checking them So it is for me to just keep to see if we can get them in. is really very severe injury. A burn injury like Luke has lung problems, infection, Problems like renal failure, could actually take him away. all of the things that really that when he was on fire I didn't realise burned that, you know, he may have his throat and his nose and everything else internally. You sort of think of physical, not inside type of thing. So, yeah, it was, it was just constant worry, really. With a burn like this, the chances of dying are really very high. ELEVATOR: Level two. At Liverpool Hospital in Sydney's South-west, 57-year-old Hai Trieu Hanh is a Buddhist nun and chaplain.

(Speaks in Vietnamese) That was back in 1972. (Sings in Vietnamese) Hanh was the first Buddhist to qualify as a chaplain in New South Wales. For the last nine years, she's been based here at Liverpool Hospital. (Both sing) More than 400,000 Buddhists live in Australia. It's our second biggest religion after Christianity. The largest concentration of Buddhists live within 25km of Liverpool Hospital. Hanh visits over 20 patients a day. What's your name, please? Charmaine was admitted last night. She has pneumonia. She had a fever four days yesterday. 39-degree temperature, very hot. INTERVIEWER: Woozy? Yeah, didn't want to move. And she wasn't eating, that's why we had to go see the doctor straightaway. As soon as he saw the X-ray, come straight here. She's two and a half, two and a half years old, yeah. Hmm... She's pretty. Normally not this shy, though. Charmaine will be going home today. Bye! Bye! But Hanh's next patient will not be so fortunate. (Alarm beeps) At Royal North Shore Hospital, Chaplain Di has been monitoring burns victim Luke, acting as a go-between for his anxious parents and the medical team who've been saving his life. It's been a struggle because there's a lot of problems that go with having a burn of this size. It requires a lot of surgery, he's been on a life support machine ventilator and, you know, it's a big deal. And the oxygen's down on 40%... The good news is Luke's pulled through. The big worry for Bronwyn and Graham is how badly the fire has disfigured their son. Still just going to be a little while but everything's quite settled in there. It's just attending and filling his drips, fiddling, whatever the nurses do. Once they're ready, we'll get you in, OK? Thanks a lot. Di's role is pivotal in my day-to-day work. She takes a lot of pressure off me in terms of being able to link with the families. She's just got a knack of really talking to people, I think. Calming down, you know. Yeah. She's great. Bronwyn and Graham have no idea of what they're about to see. Di's on hand to help them adjust to the shock of Luke's condition. I walked in to the little room where the nurses sit and through the glass was Luke in his room and I said, 'Oh, that's not Luke,' thinking I was going into someone else's room.

And I stopped and I thought, 'Wow, it is, it is Luke.' Because of the intense pain of burns, Luke's kept in a medically induced coma. He's just swollen up quite a bit. So it was a bit of a shock. You poor kid, hooked up to machines and tubes and... Scary, actually. You better be strong down there, kid. (Speaks in Vietnamese) At Liverpool, a family is in crisis. Kim's 42-year-old husband Huynh is gravely ill. (Speaks in Vietnamese)

Luke was caught in a petrol explosion at work. Graham and Bronwyn are now confronted with the damage it did to their son. He's a strong little man. There was just such an amount of things to take in at once. You know, like, his face had been second-degree burned

and put, like, a collagen skin that they've got now over that and everything else was wrapped up and he was very, very, very swollen. Like, big-time. He had a breathing tube in so that was another worry. The nurses know that families just, you know... It's just who Luke needs. It's very confronting and awful for them

to be in there to see their son like that. It's really holy ground, you know, that can sound so damn religious, really. But this place when people come here and that I then become part of in a short space of time in their lives I see it as a very, very private time.

I don't ever presume that people want me to be in amongst that. So I tread cautiously. But when I know that they do, it's with respect. I think that's how we can best attend to their spirit.

Why is it happening, why is God doing this to me? What have I done to deserve this? That is expressed often here by families.

That very deep question, when I hear that, I am hearing a cry. I'm not hearing a question. And I don't answer it because I don't have the answers. But it needs to be heard and in a way, when people are saying that in this setting, they need in a way to have it witnessed, to have somebody witness it, to stand and hear their outrage and to not wither away, to not leave them but to stand there. And stay through the storm. And I actually think that's sort of the essence of ICU chaplaincy. Not directing, not advising, not smothering with anything religious or that is inappropriate to them. But to just stay the course with them. I'm going to let you have private time. I'll hold him in my prayers now. I'm away tomorrow, I look after grandchildren tomorrow. Oh, are you? And I'll keep him in my prayers. Thank you. Thank you. I'll see you later. See ya.

Why do I pray? Why do we pray? I think it's an instinct. It is for me. I find myself instinctively searching for somewhere for the questions to go. Now, at times I'll walk along the corridor especially if there's a situation happening, perhaps a young death, you know, I'll be thinking, 'Oh, lordy, lordy, why?' And I'll find myself, you know, instinctively saying, 'Oh, come on, God, do something about this. Come on, this is terrible.' So it's this instinct of sending off this,

of an emotion and a feeling and a plea... the Creator. Lifting it, I suppose. I don't get an answer back. I just am heard. So maybe the Creator is up there just listening and is somewhere for this stuff

for me to be able to express to and to be heard. At Liverpool, Chaplain Hanh has learned that Kim's husband is dying. Kim and Huynh have two boys aged seven and nine.

No matter what the belief, when cruel life blows full,

the same question often comes up - why me? Hanh's Buddhist answer is different from other faiths - karma from previous lives.

Hanh's advice is hard won from her own journey of suffering.

In her time of crisis,

Hanh consoled herself with her Buddhist beliefs. (Singing)

At Royal North Shore, Luke's stable after his emergency surgery. But for parents, Bronwyn and Graham, it's not over yet. When patients are sick enough an Intensive Care Unit, to come in to along the way it's never a smooth course I guess, get a sense so they're starting to, and not necessarily expecting of that pattern of up and down

in a hurry. it's all just going to improve even with burns as severe as this With some people, recoveries but most don't. make very good functional severe scarring Most of them will have, you know, problems. which will cause a lot of And they did ask for prayers

he's on the prayer list so we'll make sure as well. and I'll hold him in my prayers him, really. We just said, oh, just pray for had prayed for him earlier today And she said that she in the chaplain box. 'cause we put a little note he had already been prayed for. So it was comforting that a bit more strength, I suppose. You know, just gives you to have faith I was always brought up

and things like that. and go to Sunday school over the years as you get older, And then, oh, yeah, you know. when it comes to crunch of things, But I don't know, it out there and just, you know, you've really only got to put thing. 'Hey, God, help me' sort of a rehabilitation facility. Luke is now at

it'll probably take two years. Well, they said two years, you know, This is his last step of, before we can go home. coming along really, really well He seems to be coping with what's happened. it's a long, long way to go He knows before he can sort of feel 100% changed him all that much, but I don't think it's really to be honest. He's still a larrikin. (Laughs)

supports a mother in mourning. Next week, trainee chaplain Diane everyone else's pain. And you feel the other mothers' pain. I feel all helps a devoted son. Chaplain Graham Yeah. You only get one mother so...

to see her like that. But it's hard for you meets an inspiring young man. And trainee chaplain Paul I've had, Because of the treatment going to come back again. it's almost certainly Jacqui M Closed Captions by CSI -

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