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Live.

Taxiing time - the

independent umpire ends the

Qantas dispute. The important

thing is that all industrial

action is now over and we have

certainty. What impact the

national carrier's

reputation? Yesterday was very

upsetting and nerve wracking.

The Qantas brand is going to

suffer, possibly irreparable damage. Victoria's grim night

on the roads. It's very, very

rare that we get four dead in

one collision. It is a

terrible, terrible tragedy. And

the mothers who won't give up

in the search of the bodies of

their tsunami victim children.

Hello and welcome to ABC News across Australia. I'm Ros

Childs. On the local share

market, Qantas is the standout.

Its shares are soaring:

More finance later in the bulletin. Qantas planes have

been readied for take-off this

afternoon, ending the company's high-stakes industrial

brinkmanship with unions. In a late-night hearing, the

industrial umpire, Fair Work

Australia, ordered the airline

to fly again and unions to

crease their campaign of

disruption. Qantas chief Alan

Joyce says he has got what he

wanted from his decision on

Saturday to ground more than

100 planes. Union leaders are

also claiming a win by getting

back to the negotiating table,

but all seem to agree there is

one big loser - the tens of

thousands of passengers

stranded around the globe. Greg

Jennett reports. There are

mower Murphs of movement and

flickers on the departure board, hint of machines ready

to crank into gear, but just

not yet Very frustrating. I'm

running out of my medication. I

need to get home.

It is frustrating. Hopefully

I can get to work. I'm supposed

to start tomorrow. In Sydney,

news of a daybreak brought of the industrial Brack

through Can't get to Cairns. Zl

after almost 12 hours of

hearings, early this morning the industrial umpire blew time

on the air war, ordering an end

to Qantas' shutdown and to the

unions' rolling campaign. It was government intervention

that brought it to a head. We

are pleased that after 24 hours

of turmoil, commonsense will be

restored. Everyone is claiming

to be the winner. And I'm

delighted today that we have a

process in place that will

create certainty for our

operation and our business and

help secure the jobs of our

people. We're pleased to see

that now as a result of

government intervention that

both conciliation and

arbitration is able to

occur. But restoring services

to normal won't happen quickly.

Qantas is putting on more staff

to deal with the backlog. This

will be a safe and phased

approach and we anticipate the

fleet will be returning to

business as usual over the next

24 hours. Again, I want to

apologise to our

customers. Fair Work's decision

gives the two parties 21 days

to reach a settlement. But even

if they do, the case has thrown

up some big questions for the

industrial relations system. Whether a government should

have and use powers to step in,

and whether a company should

resort to such tactics to

broker a truce? Alan Joyce

maintains his decision to

ground the airline and force

the matter into Fair Work

Australia's hands has given

Qantas the certainty it

wanted. That was the only way

we could bring this to a head T

has brought it to a head. I

believe the action that Qantas

took on Saturday was

extreme. Even with that view,

the Prime Minister says using

ministerial powers to call an

end to the dispute would not

have guaranteed a quick

resolution. If you've got the legislative powers, you should

use them. That section has

never been used in Australian

industrial history, not once,

not ever. In the end, Julia

Gillard says the system worked,

just a little turbulence along

the way. So, Qantas planes are

expected to be back in the air

this afternoon, but it's going

to take a while to clear the

backlog of passengers who have

been stranded over the weekend.

Reporter Laetitia Lemke is at

Sydney Airport. Le tish shah,

what's the situation

there? Well, nowhere near the

chaos you would be expecting

given tens of thousands of

people have been affected by

the Qantas decision to stop all

flights around the world. There

have been passengers trickling

in to both the domestic and

international terminals since

the early hours of this

morning. They heard that Qantas

flighting were going to be back

on. But if they thought their

flights would be taking off

this morning, no luck so far.

Already a bit of a queue of

luggage ready for check-in. I

think once operations begin and

flights start taking off, then

we will see the chaos down here

at the airport. How are

passengers feeling? There is a

mixed response. Overwhelmingly

some relief that it's over,

that Qantas will be back in the

air this afternoon some time,

but there are people here who

have been here on Saturday,

Sunday and Monday trying to get

their flights home and they're

angry, really frustrated. There

are some who are saying they

welcome the extra time at the

place they are, extended

holidays, but there are many people who say this is bleeding

them financially. They're

paying for accommodation at

premium prices because of the

high demand and they're saying

it is costing them a fortune. They're saying that Qantas

should have paid upfront rather

than reimbursing and they're worried about how difficult

that process will be to get the

back from Qantas. There was one

man I spoke to he didn't care

about the money. He was

desperately trying to get his

wife on a plane to see her

dying father in Brazil. This is

what he had to say ? It's about

industry, paying wages, it's about people. Moving

people. Yes, going OK. Going

out to Alice Springs so only

going there to work, so they

can keep me here as long as

they like. On the phone for an

hour and a half and didn't get

through. They tell you to try

the website and the website

tells you to call. Very

frustrating. I'm running out of

my medication and I need to get

home. How long will it take to

clear this backlog once things

get moving? Well, the Qantas

CEO Alan Joyce said it would be

business as usual in about 24

hours but there are customers

here saying they are hearing

they may not get home until

Tuesday or Wednesday and we're

going into nearly two whole

days of cancellation, so I

think it will take them quite

some time to shift this

backlog. Laetitia, thank you.

Qantas has begun checking in

passengers in Los Angeles for

three flights tonight, despite

earlier saying planes wouldn't

be ready. North America

correspondent Lisa Millar was

there as they began the

process. When the news first

came through here in LA, people

arrived shortly after 7am at

the counters thinking that it might mean that the flights

were on, but for at least five

hours Qantas staff were telling

stranded passengers there would

be no international flights

leaving LAX tonight. Those

regularly schedule flights to

Sydney, Melbourne, Brisbane,

that they would not be going.

They were still putting them on

other airlines and telling them

to take other option fs they

had them, but now as you can

see, people are lining up,

they've actually got the

numbers of the flights above

the counters there and people

are pretty excited about the

fact that they actually have

boarding passes and they've

handed over their luggage,

including Greg Lawn who is one

of the lucky ones. Greg, were

you surprised that the flight

was actually on? Yes, I

certainly am. I turned up at 12

o'clock and they told me they

weren't on. I got a Thai flight

over to Bangkok and found my

way back home and then about 4

o'clock they said it was back

on again, so I tore over here

and got my ticket Got your

boarding pass And an

upgrade So you're pretty happy

Very happy. Going home to see

my wife and family and get

stuck back into my business So,

Greg Lawn just one of the many

happy one whose will make it on

a flight today. Of course, a large backlog because hundreds

and hundreds waiting to get on

the flights and there is some

suggestion that there will be

extra flights put on from LAX

to get rid of that

backlog. Planes may be heading

back into the sky, but there is

still a lot of talking to be

done between Qantas and unions.

The parties now have 21 days to

reach a settlement. Professor

Ron McCallum is from Sydney

University, an expert in

industrial relations law. He

says if they can't reach an agreement, then an agreement

will be reached for them If

after 21 days, there is no

agreement reached then Fair

Work Australia will impose a

settlement on the parties, but

that settlement is confined by

the Fair Work Act, section 275,

to be exact. Fair Work

Australia will have to take

into account in the settlement

the ability of the airline to

improve its productivity, the

activities of both parties in

bargaining, and the public

interest. I think that will

give Qantas a victory. So does

Fair Work Australia have the

power to stop Qantas putting

its strategic plan of moving

jobs offshore and cutting costs

into action? I don't think it

really can have that power.

It's required to allow bases - to allow businesses to run

their businesses. It can give

job security to current

employees, but I don't think it

can prevent Qantas from

contracting out services and

from moving services. It would

be a very brave arc traitor who

tried to step across that

line. Would the unions claim

some ground if a deal isn't

reached in 21 days and it comes

to Fair Work Australia to

decide the outcome, might the

unions win some

concessions? I've no doubt they

will win some concessions for

job security for existing

employees and they may win

concessions that Qantas will be

required to consult before

moving jobs offshore, but

consultation of itself will not

prevent the movement of jobs. Taking the action that

it took at the weekend, would

Qantas have worked out how the

game would unfold, that the Government would call in Fair

Work Australia and Fair Work Australia would give it

victory? Yes, absolutely. Twuns

Qantas grounded the aircraft

with no notice to the public,

the Government had no

alternative. It had to apply.

Fair Work Australia, whas waa

it to do, to suspend industrial

action? Fair Work Australia's

hands were pretty much tieded.

Qantas played the game to the

utmost in a fairly ruthless

manner to win. Professor Ron MacCallum, thank you Thank you

very much. To other news now

and family of four have died in

a cash crash in Melbourne

overnight. Police say their car

drifted to the wrong side of

the Melba Highway north-east of

Melbourne. Emergency services

described the scene as

horrific, but say the driver of

the other car escaped serious

injuries. If anybody was here

at this scene tonight, they

would be shocked at what they

had seen and what we've found

and it's just a tragic reminder

of what can happen in a split

second on the roads. Meanwhile,

south-east of Melbourne, a

16-year-old girl was killed

when the car in which she was a

passenger rolled at a

roundabout. Four men also

injured in the accident are

recovering in hospital. Nearly

eight months after Japan's

devastating tsunami, officials

are starting to wind down the

search for missing in many

areas N one community, where 74

children from the one primary

school were swept away, parents

are vowing to keep looking for

their missing children. ABC's

North Asia correspondent Mark

Willacy travelled to the Okawa

School to see how one community

is refusing to give up

searching for its lost

children. Once she taught

schoolchildren. Now every day

Naomi Hiratsuka searches for

them on the tsunami wasteland.

TRANSLATION: Right after the

tsunami we used our bare hands

to try to find our children,

but then I got my mechanical digger's licence around we

began to find bodies. And one

of the bodies they were looking

for was that of Naomi

Hiratsuka's 12-year-old daughter, Koharu. TRANSLATION: It took five

months for the body of my

daughter to be found, but we

must find the remaining

children. I cannot give up the

search. If we stop, it will all be for nothing.

be for nothing. Out the front

of the Okawa School where 74

students were swept away is a makeshift shrine. Among the

items left here is a letter

from a grieving mother to her

missing child. Back out on the

tsunami wasteland, we cross

paths with Miho Suzuki, the

author of the letter.

TRANSLATION: The morning of the

tsunami I said, "See you

later," to my daughter Hana as

she went off to school. She

never returned, so I come here

every day to try to find her so

I can say, "Welcome home."

It's not just the search for

bodies that's still going on.

These are some of the tens of

thousands of belongings that

have been pulled from the

rubble and the mud around here,

but few of these keep sakes,

photo albums and other

possessions will ever be

claimed because their owners

are either dead or still

missing. Here, moments of

happiness are frozen in another

time before the tsunami. Many

of the items here clearly

belong to the schoolchildren

taken by the waves. TRANSLATION: When ever people

come here, they have feelings

they cannot describe in word.

For survivors, there are too

many memories here. In the

fading light, a Buddhist monk

leads a service for the

children of the Okawa School.

Among the crowd dozens of

grieving parents, all praying

for the souls of their sons and

daughters, some vowing never to

give up the search for their

bodies.

Well, back to the Qantas

dispute now. Alan Joyce says he

doesn't believe that brand

Qantas will be damaged by the

weekend's events, but many disgruntled passengers are

vowing never to book the

airline again. Carolyn Miller

is from the advertising agency

Moon Communications and she is

also a regular on the 'Gruen

Transfer'. She disagrees with

the Qantas boss. I think that

the Qantas brand is going to

suffer possibly irreparable

damage done to it after this

episode. Really there are two

possible reasons for that.

Number one is Alan Joyce's pay

rise happening so quickly in

regards to this industrial

action and then also the amount

of people being put out over it

and not just by the people

delayed by the flights, but the

shareholders, all the people on

the ground and the fact that the Prime Minister has come out

and said she thinks it is a bad

move. When you have the

Australian Government coming in

and saying you are doing the wrong thing for the Australian

people, marketing yourself as

the ultimate Australian brand,

there is damage to that. So

what do they do now to repair

that damage? What advice would

you give to Alan Joyce? Alan

Joyce has got to apologise.

Coming in and being able to do

reparations to the damage done

is the most important thing

that people will want to see to

see confidence built back in.

This idea of disadvantaging

Australians is something they

can overcome but only through

doing some reparations to

bridge that gap. I think what

he is really going to have to

do is huge apologies to the Australian public, again reiterate the reasons why he

did it and try to make it seem

justifiable in the eyes of the

public. Whether or not that can

be done, I'm not entirely sure

because I think it has been a

really big break from what we

see as the ultimate Australian

brand. Do you think the public

sees Alan Joyce as completely

the bad guy here or how much do

you think they are blaming the

unions also? I really think

that Alan Joyce is seen as the

ago gresor now because his

standing on grounding all

flights does seem to be hugely

aggressive. His voice in the

media has been the voice that's

everywhere, so it seems as

though he is almost leading

this problem. Whether or not

that is actually the truth, I

think that remains to be seen.

Of course, Australians are always upset when they're

disrupted now, but the unions

now, just because of the

aggressive stance by Alan, he

is now seen as the ago gresor

to the problem. Carolyn Miller,

thank you Thank you. Many

thousands of passengers have

had their travel plans ruined

by the Qantas action. So what

can people do about it? Colin

Bowman is the Executive

marketing manager for Flight

Centre. There has been considerable disruption for

people over the weekend. We had

approximately 5,000 phone calls

to our assist line over the

weekend and probably about the

same number of people visiting

our shops which we had open.

People, obviously are

disgruntled that their travel

plans were being upset by this

and wanting some sort of

clarification as to what

options were available to them. Not just the question of

a flight being cancelled, is

it, because often then you have

to sort out, unravel a whole

web of travel arrangements that

might involve cruises, trains,

other airlines. How do you

begin to unravel that? Yes,

you're right, a lot of our

customers have had extensive travel plans which may have

involved a cruise or some sort

of tour, so our consultants

have been working with them to

find options, hopefully to get

them to meet up with their

travel, but if that hasn't been

the case, to look at re-booking

those travel plans. Are people

getting their money back in

full from Qantas? The situation

is that people who had booked

their travel prior to 13

October when this industrial

action commenced and have

travel insurance in place, they

have the ability to claim

against their travel insurance.

Qantas have made it clear that

they will make sure that people

get refunds for all affected

flights that have happened over

the last 36-48 hours. And

what's the period of time from

now on that people can still

claim or can they? Well, again

it comes to - people can claim

depending on whether they had

travel insurance in place prior

to the industrial action taking

place. And are you getting all

the information that you need

as a travel agency from Qantas? Look, the information

is coming through progressively

and as things change, we update

our consultants on the latest

developments, to make sure that

they're passing the right information onto our

customers. How does this

disruption rate compared with

other major problems, for

example, the volcano that

erupted in Chile? Yes, this

sort of disruption is another one of those events,

unfortunately, that we've had

over the last couple of years.

You mentioned the Chile

volcano. We've had ash in the Northern Hemisphere, so these

sorts of things, I suppose Australian travellers have

become fairly resilient over

the years and take this very

much in their stride. Look for

options and then move on. Colin Bowman, thank you You're welcome. The Reserve Bank board

meets tomorrow to consider interest rates with many

economists predicting a quarter

percent cut. Among the factors

they will consider, last week's

figures showing inflation

easing and new numbers today

confirming the slow rise.

Prices for fruit and

vegetables, rent and furniture

have been falling in October

according to TD Securities.

Their inflation gauge has come

in at 0.1% or 2.6% for the

year. Price falls were mostly

offset by rises in holiday

travel and accommodation and

petrol. To some of the other

stories making news in business

- chai A is open for business,

the first rival to the Sydney

Securities Exchange started trading just eight security

this morning. The company is

pledging to drive down trading

prices as it tries to win

market share from the ASX. And

the Northern Territory says its

tourism industry has been given

a tremendous boost by the

'Lonely Planet' guide. The

travel book has named Darwin as

one of the top 10 cities in the

world to visit, praising the

city's night life, markets and

world-class wilderness)

Chi-X) Let's take a look at the

markets with Juliette Saly. How is the local market doing? Pretty flat at the

moment, Ros. We did have a very

negative start at wound point -

at one point we were down quite

substantially, but up by 1.5 points. Qantas is the big

story. How are the

shares Qantas rallying today,

definitely outperforming the

overall share market. People

are moving in to pick up this

stock which has been heavily

battered over the cows of the

year, losing about 40% this

year. Qantas is up 6.5%. Virgin

Australia also rallying up 7%

to 38.5 cents. How are the

banks looking? The banks are

one area of weakness which is

holding us back a little bit.

Macquarie Group weaker by

1%. The miners? Miners also a

little weaker, BHP Billiton in

particular. Commodities were

mixed on Friday in London and

BHP is down about half of 1%. Newcrest Mining looking

particularly strong, up 1% at

24.59. To the week ahead on

Wall Street and the focus may

shift back from Europe to the

US. America's Central bank

meets on interest rates and job

figures are due at the end of

the week, so at the close of

trade last week:

Well, it's just one sleep

left before the race that stops

the nation gets under way, and

Melbourne is already under

starter's orders with the tradition Melbourne Cup Parade

taking place through the city

streets. Reporter Sarah

Farnsworth is kerbside and she

joins me now. How are things

going there? Well, it's

definitely been a party

atmosphere as horses take the

place of trams and cars in

Melbourne's CBD during this

traditional procession, and

behind me are cars taking the

jockeys and trainers to a press

conference ahead of tomorrow's

big race. Just a few moments

ago, veteran trainer Bart

Cummings came down the street

to big cheers and applause. Is he definitely a favourite here

in Melbourne and one that

everybody recognises and we've

seen lots of large characters,

people dressed up as jockeys

and muse shaps keeping people

entertained - and musicians

keeping people entertained and

a favourite of past years, the

past winners of the Melbourne

Cup, Row began Josh, Saintly.

The kids get to pat them as

they go past. There are worries

that Qantas's issues will

affect number this year. Is

that the case? There is no

doubt that this weekend's chaos

has - potential or hopeful

racegoers got caught up in

that. It was a concern that was

being raised by tourism and

business bodies over the weekend. Obviously those

flights are going to start

coming through and maybe international travellers could

get here for the Spring Racing

Carnival, but maybe not for

Melbourne Cup as it's expected

that those delay also drag on

for a little bit longer, even

though the major disruption

seems to be coming to an end,

but two very large cruise liners have docked in

Melbourne, bringing people,

thousands from Sydney for

tomorrow's big race and I bet

they're very happy that they

took to the waves because they could have been stuck at

airports. So, Sir remarks if

you were a betting girl - I

know you're not, but if you

were, who would you go to

tomorrow? I don't know, with

the clouds still hanging over

the head of Dunaden, one of

those favourites I was going to

go Americain, see if it was a

back-to-back win, but a

gentleman just gave me a tip,

outside chance Unusual Suspect

is what he said, so maybe I

shall put my money on that. We

shall see. Sebastien Vettel is celebrating victory at the

first Formula One Grand Prix

held in India. The 24-year-old

German led from start to finish

to register his 11th win of the

season. A crowd of around

95,000 packed into the circuit

built on farmland near Delhi.

Fernando Alonso lost control at

turn one which triggered a

number of cars to run off. On

the 24th lap, McLaren's Lewis

Hamilton collided with Felipe

Massa, an incident which ended

the Brazilian's race. Vettel

crewsed to victory not long

after to take a 134-point lead

in the standings. He now holds

the record for most laps led by

a driver in a single

season. World No. 3 golfer Rory

McIlroy has won the Shanghai

Masters in a play-off.. The he

beat American Anthony Kim after

the pair finished at 18

under To be able to win from

that position gives me a lot of

satisfaction. And Petra Kvitova

has won the biggest prize in

women's tennis. She beat

Victoria Azarenka at the end of

the season WTA Championships in

Turkey. The win takes her to

No. 2 in the world. Before we

go, the names of the three

latest war dead in Afghanistan

has just been released. Stephen

Smith has paid tribute to the

soldiers who were shot at the weekend. Seve others were wounded in the attack and have

been moved to a military

hospital in Germany It is my

sad duty to advise you that the

three soldiers concerned are

Corporal Ashley Burt who was

aged 22 years of age, Lance

Corporal Luke Gavin who was

aged 27, and Captain Bryce

Duffy who was aged 26. This is

of course a tragedy for our

nation, but it is a tragedy for

those three families. To the

weather now, and the satellite

shows cloud over inland Western Australia, the Northern Territory and northern

Queensland in a broad low

pressure trough generating

heavy thunderstorms. High jet

stream cloud is spreading

across South Australia, but is

not bringing any rain. Low

cloud over Victoria and

Tasmania is bringing only a few

showers. Low pressure trough

will trigger rain and storms

through Central Queensland and

Northern Territory tomorrow.

Humid onshore winds will bring

isolated showers to Australia's

east coast. A low and trough in

the west will continue to bring

rain and storms to WA. A high

will keep the south mostly

clear. And the forecasts:

Let's go back to the Stock Exchange for a final check of

the markets and the All

Ordinaries is just down nearly

2 points:

And that's the news for now.

There is continuous news on ABC

News 24 and also news online.

Our next full bulletin is on

ABC1 at 7 o'clock this evening.

I'm Ros Childs. Have a great

afternoon.

Closed Captions by CSI.