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Lateline Business -

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(generated from captions) clambour to get on, including

the Prime Minister Tara Aso. When the Prime Minister

popped in for a chat, he was

grilled by the station's Chief

reporter, 105 yooerz Shino,

Mori. Another older Japanese is

also making his mark in front

of a camera. of a camera. 74-year-old

Shigeo Tokuda is a little more

active than most retirees, he's

risen to become Japan's leading

elderly important actor.

TRANSLATION: In Japan there's

a sense of oppression in

society, I want to prove

elderly can be active and

vigorous, that's why I got

involved in important

acting. Despite a heart attack

a few years ago, the former

travel agent starred in more

than 200 adult films, often

with female cult stars five

decades his junior. Elderly

important is a billion

industry, one which Gaichi Kono

is keen to cash in on with his

74-year-old super stud. Shigeo

Tokuda is different to a young

man in his 20s or 30s, he has

life experience, that's why I

asked him to appear in my

films. Another long day of

shooting is about to begin,

it's time for the script

meeting, there doesn't seem to

be much of a script, not in

paper form anyway. I think it's

perfectly fine to have an

unusual person like me in this

industry. I want to be a role

model for men my age and model for men my age and to

encourage them. Back at the

over 60s rugby over 60s rugby championship.

Sennosuke Maruta's team is

copping a caning, leading the

charge is 82-year-old hooker.

For the sprightly old winner,

winning is not the objective,

it's just playing the game he


TRANSLATION: I want to play

rugby until I'm 90. If possible

until I'm 100. If he makes until I'm 100. If he makes it

to the magic 100 mark, he'll

join tens of thousands of other

Japanese defying Father Time.

See you in 50 years when they

give me a pink wig. To the

weather - rain in Sydney, Brisbane, Melbourne and can

bra, showers, Adelaide and

Perth, dry in Hobart and

Darwin. That's all from us.

Lateline Business coming up. If

you'd like to look back at the

interview with Andrew rob or review stories or transcripts

visit the web site Here

Lateline Business with Ali Here is

Moore. Tonight - pause for

thought. The Reserve Bank keeps

rates on hold ahead of

tomorrow's growth numbers. We

have revised up slightly, from

a negative print to flat now, a negative print to flat

we think the risk is to the

upside, GDP tomorrow, I

wouldn't rule out the

possibility of a positive

quarter of growth, which would

mean technically mean technically Australia

wasn't really in recession. Pay

for performance - unions enter

the frey on workers pay. We are

saying let's regulate CEOs

salaries. Business in the time

of swine flu. We are in a

heightened state of alert and

people are aware that they've

got a heightened personal responsibility to colleagues. responsibility to their

To the markets - Australian

shares rose to a 7-month high.

All Ords jumping 1.5%, ASX rose

for a third straight session,

adding 61 points, Nikkei

closing at a high. Hang Seng

dropped 2.5%, London - FTSE

down over 1%. As we heard on

Lateline, and as expected the Lateline, and as expected

Reserve Bank kept rates on hold

for a second month. More

surprising was a release of

strong building and trade

numbers which suggest Australia

could just avoid a technical

recession, when GDP numbers are

released tomorrow. Finance

correspondent Phillip Lasker

reports. With people shopping,

builders building, and markets

improving, there was only going

to be one interest rate outcome. Unchanged. The RBA

Board kept official cash rates

at 3%, a 49-year low, still the

highest in the developed world.

The decision pointed to

emerging evidence of a

stabilising global economy and

a pick-up in China, with a

reminder the Government's

stimulus boost and interest

rate cuts had yet to fully work

on the domestic economy. There

was a good dose of caution, with retcheses to fragile

global confidence, the need to

cut debt and businesses

unwilling or unable to

borrow. There's a cautious tone borrow. There's a cautious

in the RBA's message today,

that, sure, things are looking

better, the rate of contraction

of global activity is not as

much as it was, it's telling us

we should be careful. The odds

are we'd see a honest patchy

global recovery. Which is why

the RBA Board was blunt about

rate cuts, saying the prospect

of falling inflation suggests:

Some say it will be needed. If unemployment needed. If unemployment is

rising and inflation is not. There's a chance There's a chance the Reserve

Bank will eventually cut again.

This will not be - it's not

imminent by any means, it will

be a quarter of a point. For

now the stimulus and lower

rates throw up numbers on the

domestic economy like this, a

rise in building approvals

double what was forecast. The

latest current account numbers

included a trade surplus over

$5 billion, a record adding

more than 2% to the expenditure

measure of tomorrow's GDP

numbers, meaning the bottom

line won't confirm a

recession. We have revised up

slightly from a negative print

to flat now. So we think the

risk is to the upside, to GDP tomorrow, I wouldn't rule out

the possibility of a positive

quarter of growth, which would

mean technically Australia

wasn't really in recession. I

judge my recessions by what's

happened to the unemployment

rate. Last year it was 3.9,it's

5.4% now, game, set, match, we

are in recession. There's a lot

of people doubting whether the

positive developments can be

sustained. Take the Australian

dollar, it's stronger, dollar, it's stronger, that

won't help the trade performance. Although the performance. Although

Reserve Bank's blunt statement

that there was further scope

for rate cuts saw the

Australian dollar

weaken. Investors were in a

buoyant mood pushing the local

market towards the $4,000 mark.

I spoke to Marcus Padley for

his analysis. Pad r the All

Ords hit its highest - Marcus

Padley, the all order hit its Padley, the all order hit

highest point since November.

Did the Reserve Bank statement

think the Reserve give it a kick along I don't

think the Reserve Bank

statement did. We have had a

fantastic rally, we are up over

27% from the bottom. We did hit

a high today getting a lot of

technical analysts thinking we

are having a break-out, the

momentum is strong, up 6% in

three dice days, we could make

new highs. The RBA statement

was remarkably optimistic, if

you read quotes they talk about

the global economy the global economy stibleising,

turn around - stabilising, turn

around clearer in China, better

conditions, and are looking at

a stronger dwelling a stronger dwelling activity in

the second half of this year, a

housing recovery. Almost the

unreserved bank with their

optimism today. You don't optimism today. You don't think

that was the reason behind the

rise. No, the rally came from

overseas, very strong driving

commodities at the moment. CRB

commodities up 30% off the

bottom. The bank sector is

undering at the moment and

resources outperforming the

market, very much a resources

drive, we saw a rise in the oil

price, metal prices kicking

along, and we see the opposite

of what we saw in the resources

wreck, which is you are now

seeing brokers upgrading metal

price, chasing reality,

price, chasing reality, metal

prices up, and recommendations

upgraded, target prices, too

late. The share prices have

shot off. The main drive is shot off. The main drive is not

the RBA or economics, but the resources push at the

moment. You say the resources

have all shot up and Rio Tinto

rising 4% today. They have

confirmed that they've settled

most of their iron ore supply

contracts. Yes, but the

Chinese still seem to hold out.

We'll see how that goes. We'll see how that goes. The

iron ore issue has - appears to

have settled better than

expected. You have also got

other drivers in the bulk

commodities area, like the

baltic dry index, an index of

freight rates, that picked up

from lows, across the world,

doubled off the low, and all

this is, again, a push in

commodities, Rio included,

yeah. You say the banks have been underperforming, if been underperforming, if we look at Macquarie Bank, they

were up a little more today,

but a big jump yesterday, they

were queried by the stock

exchange, any explanation. They

were up 11.8 yesterday, they

had a speeding ticket.

Basically the ASX asking why.

And in response to question by

the ASX, they say they are

aware of no information

concerning why the share price

has risen, and the markets left

to make it up. They are up 12%

off the bottom against a market

up 27% and banks 35%, so perhaps they should have been

given a speeding ticket for the

last four or five monthing, I

think the immediate reason for

the rally yesterday is the rally yesterday is a Wall

Street Journal interview with

the CEO, which has gone quite

well. They have completed their

share purchase plan, which was

well subscribed to by retail

investors, and the share price

is above what the share

purchase plan price was, a

stock with momentum, it's the

bellweather stock to trade for

improvement in the financial

crisis, and all the indicators

on the credit crisis have been

improving. So very good day

yesterday, no specific explanation. Marcus Padley,

thanks for talking to us. To

the other major movers, on the

market. Boral climbing 4.5% on

the back of strong building

numbers, ABB Grain gained 1.5%,

ACCC approving a takeover bid

from Viterra. IAG steady.

Confirming last month's storms

in Queensland and NSW costing

up to $35 million. And

PaperlinX shed 7% on a profit warning. On currency:

As we reported As we reported last night

General Motors has bowed to the

inevitable, filing for what

will be America's biggest

industrial bankruptcy, here the

head of Holden is confident

GM's Australian operations will

be unaffected despite the doubt

hanging over its parent.

Analysts warn prolonged

bankruptcy in the US could

cause a crisis of confidence among Australian among Australian customers.

Richard Woolcott reports. In

show rooms - Neil Woolich rornds. In showrooms staff are

feeling the painful In the

first time of the history first time of the history of

this company I had lay-offs.

When you see a laid why in the

office put her head on her arm

and cry, you realise the impact

of your decision to lay her

off. I have grandchildren, two kids I'm putting through

college, and, you know, I don't

live for the future, I live for

the day. I am not socking a lot

of weight. While times are

tough in Australia as well,

things are not nearly as

gloomy, Holden ep says it's one

of GM's better performing

subsidiaries. This has no

direct on employees, dealers or

Holden suppliers or most

importantly customers. We

still have the best selling car

in Australia, people love it,

and we are going to make it,

sell it, and service it like we

always have. Our dealer

warranties and service again

remain unchanged. None of the

Holden dealers contacted Holden dealers contacted by

Lateline Business were prepared

to talk on camera, they are

confident the GM bankruptcy

will not damage local business.

Industry watchers agree doubts

over the financial health of

the parent company are unlikely

to stop customers buying

Holdens in Australia. Proceedings will

take 60-90 days, within that

period all the issues should be

rectified in the US, so we'll

see business as usual in

Australia, they'll continue

marketing, building, selling

cars and engineering vehicles,

we don't think it will be a

serious concern for dealers in

this country. Still some

dealers say the Australian car

market is the weakest it's been

since the early 1980, sales

down 20% for the year to April,

that means car dealers, along

with manufacturers have had to

cut jobs or reduce hours to

cope with the downturn.

cope with the downturn. We

have been through all of our

senior and junior manager's

jobs and adjusted salaries

within the category. We haven't

had to make a lot of people

redundant, there's been a few. Nick Adamidis says few. Nick Adamidis says if

General Motors bankruptcy drags

on for longer than expected

that may create uncertainy

among Holden customers, but

says Chrysler's bankruptcy is

running to plan , GM should

follow suit. It looks like

Fiat will buy a stake in

Chrysler in return for capital

invest, and engineering invest:

that looks like it's

progressing smoothly. I think

GM and the Obama Administration GM and the Obama

have been following that

closely, and they'll go through closely, and they'll go

the same process, it will be a

smooth process for them

too. While the US Government

and the bankruptcy courts

design a vastly different

future for General Motors, here

Holden is working on plans to

improve its own performance. We

lafl are producing now what

people want - basically are

producing now what people want

on a demand, one for one we

produce the demand, that's a

tight controlled production

system, done nothing but help

us. Despite the upbeat comments at at Holden, The Australian

Industry Group says

Commonwealth support for local

carmakers is critical

suggesting the local industry

is a long way from being able

to survive and thrive under its

own steam. While the unions are

as aware as anyone that the

long-term future of local

Holden workers is not

guaranteed, union leaders had

one eye on what's been

happening, and gathered in

Brisbane or the trienial ACTU

congress, and a resolution

endorsed they call for a cap on

executive salaries, set at 10 executive salaries, set at

times the average pay of

workers employed by the

executive. As well as, the ACTU

called on the Government to

adopt what it's calling

national interest expenditure

guide lines ensuring Government

spending would go to support

for local industries. ACTU

President Sharan Burrow joined

me from Brisbane this

evening. Sharan Burrow, welcome

to Lateline Business. Thank

you. Before we look at the ACTU

congress, if I can start by

asking you about Holden, what

assurances the unions are

getting about jobs locally getting about jobs locally now

the parent filed for

bankruptcy. We are quite

devastated for our American

colleagues seeing thousands of

jobs lost, although it's

intriguing that the unions and

the Government will have a very

big share in terms of a stake

in running that company. The

good news for Australian

workers is we appear to be

safe. The Government's

intervention in terms of

industry policy, the green car

initiative, those things are

holding firm. The cap ystie for

the Australian company to be

slightly - capacity for the

Australian company to be

slightly more optimistic, we

don't want to be in this

situation again, good hard

visionary future thinking is

essential if we are to be ahead essential if we are to be

of the global game. If we of the global game. If we turn

to the congress, which parts of

the resolution passed today do

you think a realistic goals for

the union movement. On the face the union movement. On the

of it, if we look at two key

measures, a legislative cap on

executive salaries, and a buy

Australia policy, neither have

the support of either side of

politics. Let me start with politics. Let me start with the

national interest expenditure

principles. This is not about

an attack on WTO rules, or a

retreat from a global trading

system. We supported a fair

trading system, we are

multilateralists, we believe

where the Government is

spending money to stimulate our

economy, so we can sustain

demand, actually play role in

stabilising the global economy,

that it's absolutely right in

justified that Australian

companies, or those companies

based in Australia get a fair

go, and we maximise Australian

jobs. What exactly does a fair

go mean, are you talking preferential purchasing

policies We are looking to

make sure first and foremost

that those companies in

Australia get to actually

access the tender. We then urge

the Government to discuss

criteria with us and with

business that would make it

absolutely possible for

companies to maximise their

access. We have a pipeline laid

here in Queensland that has

no-one piece of Australian

steel in it, yet our Australian

steel mills are empty because

of a down size in demand. How

is that not protection. It's not protectionist if you have

fair competition, if you invest fair competition, if you

in the industry capability

network making sure that when

tenders are actually let, that

Reis is sought to maximise

Australian input, Australian

jobs, that is not

protectionist. We have absolute

right within the WTO rules to

build an Australian economy

that is confident, that can not

only protect domestic demand,

bu, indeed, grow the kind of

demand base that we can

confidently take to the

world. If the world sees Australia taking action deemed

to give preference to local

companies, isn't there a risk,

given that one in five

Australian jobs is now trade

related, isn't there a risk of

policy like this is shooting

yourselves in the

foot Economics 101 says if

demand in the Australian

domestic economy is week,

there'll be no calls for

imports, we won't contribute to

a robust global trading

environment. Getting the

balance right between domestic

demand and demand for imports

from other country is critical

to a robust trading system and stabilising the global stabilising the global economy.

We are talking about mechanisms

that are within the WTO

rules. If we turn to the cap on

executive salaries that you are

proposing, how would it work,

why set it at 10 times the

average workers' salary. Give

me another number of. We want

to see a base salary, we want

to see no taxpayer dollars go

into amounts of salary more

than a million dollars, we want

transparency and the rules that

the Prime Minister himself has

proposed that decouple

short-term profit taking bonus

payment from the longer term sustainable responsibilities

that a CEO should have. It

shouldn't be left to boards and

shareholders, many of whom who

are employees to decide how

much they pay the people who

run the companies they own. I

think if you talk to

shareholders, they want to see

more transparency, they want to

see their own votes taken

account of with more dignity

than has been the case in all

too many annual general

meetings. You are not talking about shareholders vote, you

are talking about legislating a

cap. That's a different thing,

isn't it. Workers salaries are regulated. We are saying

effectively let's regulate CEO

salaries. Where do you draw the

line if you legislate a cap for

companies, what about lawyers,

doctors, accountants. Let me

explain the real analysis of

the cap, it's a base salary. If

companies choose to pay CEOs

more, they do so in other forms

of remuneration, which should

be transparent and decoupleded

from short-term profit taking.

The base salary we think should

be contributed to in terms of

offsetting the company

expenditure against taxpayer's

dollars is 10 times the

enterprise. Look at what

happened with Telstra, $30

million paid to a man who spent

four years here, clants up by

250%, 8,000 - complaints up by

250%, 8,000 worker sacked. 4%

of shareholder value crashed.

Is that reasonable. No. What's

the mechanism you use for

incentive or bonus payment

above the cap. It's up to the

company. We are happy to let

the company pay the CEO what

they think they are worth, they

should respect shareholder

views, over and agovernment the

base salary what we are saying

is it should not attract

taxpayer dollars as an offset

against company expenditure,

why should Australians pay for

the absenity that CEOs B. We

have lost a moral compass in

our corporate world. Aren't

shareholders the right people

to judge how much they pay

those that run the companies

they own, why does it need

Government intervention We

argue shareholders should have

a say. Why a Government

legislated captor Government

regulated cap Taxpayers

contribute to the obscenity of

CEO salaries, they are out of control. Sharan Burrow, thanks

for joining Lateline

Business. Thank you. The number

of cases of swine flu in

Australia have been close to

doubling every two days. With

the virus spreading business

has been reminded not to be

complacent about

responsibilities to staff and customers. Desley Coleman

reports. The number of

Australians with swine flu is

approaching 500. Medical

authorities predict one in five

Australians will be exposed to

the virus, Rohan Meade runs an

aged care and retired group

saying his staff and clients

are vulnerable to infectious

diseases. We are in a

heightened state of alert.

People are aware of a personal

responsibility to their colleagues. All businesses have

a legal responsibility to keep

employees safe. Banks,

airlines and retailers have emergency response programs in

place. You know, the big guys

send things to their staff keeping them informed, it's

about making sure people are across whatever issues across whatever issues there

might be with swine flu, but

from a preparation point of

view we are in good view we are in good shape because we are so well

prepared. For smaller

businesses, a more practical

approach to infection control

is recommended. It is a lot of

information about through

websites, communication websites, communication via

Health Ministers and Health Ministers and spokesmen.

We are asking businesses to be

cognisant of those messages, to

pass that on to employees,

where that is required. There

are serious penalties for

businesses found to be

negligent including fines of up

to 1.6 million, in the worst

case up to 20 years in prison.

Whilst protecting employees is

mandatory a business continuation program is

important. If you think about

it, what we are potentially

dealing with is 20% of your own

work force unavailable to

perform the services or make

the products that you have

committed to providing, but

also potentially 20% of the

supply chain, the logistics companies committed to

delivering things to you at delivering things to you at the

supplies of goods and service,

and at the other end people not available to come in and buy

your goods and services. your goods and services. That

is the real potential cost here

and for some businesses who

have not prepared for that

pandemic possibility, that may

catch them offboard. Lateline

Business contacted small to

medium-sized businesses to tack

about plans to deal with swine

flu. None would talk on

camera, most are not

concerneded about the virus

beyond a new strain of the

winter flue. We need to get in

this per expective. It's not

having an impact on businesses

on the ground. Something

business needs to monitor, as

they monitor all risks to their

operation. Rohan Meade operation. Rohan Meade says

swine flu present a possible

conflict, as it manages

obligations for a safe work

environment, against the duty

of care for the older

Australians that call the

facilities home. Thankfully, to

date, it's been a mild

infection, and hopefully we

never get to that conflict

stage. This is a real issue

that some employers in

Australia have to grapple W Looking at tomorrow's business diary:

Before we go a look at the news in the business section of

the papers, The Herald Sun the papers, The Herald Sun -

Reserve Bank Board meeting.

Australian - rate cuts may be

on the way. on the way. Australian

Financial Review - Queensland

Government's post-Budget $16 billion asset

billion asset sale. Sydney

Morning Herald - V Australia's

decision to reduce flights from

Sydney to Los Angeles. That's

all for tonight. As I leave you

the do you opened down 5

noints, 0.08 of 1%. FTSE down

1%. If you want to review any

part of the program. Visit part of the program. Visit the

web site.

where you can watch the entire

program on line or down load it

as a vodcast. We'd love to get your feedback. your feedback. I'm Ali Moore, goodnight.

Closed Captions by CSI


Alright. We're going to start with the feet and work our way up our bodies finishing with the neck and shoulders. The image of Australia's nursing homes might be peaceful and serene, kicking up your heels in God's waiting room. MUSIC Circle. But the brutal reality for many of us is that as we make our final journey we'll be frailer and sicker than our parents and grandparents before us. Place your toes on the ground. 170,000 Australians are currently in nursing homes.

In 30 years time there will be 2.5 times more. The strain is already showing. Sometimes you've got to split yourself in lots of different directions and it's very, very hard on night duty to get anyone to help because we're very low on staff at night, very low. Patient care is being compromised.

And the nurse came around. And I said, "You know, my mum's not well, we need to get a doctor," and her comment to me was, "Isn't she always like that?" That's what she said to me. And I said, "No, she's not near dying."

The doctor and the nurses there at the emergency room,

they said basically, "This is definitely wrong and we're looking, at this stage, just by looking at it, that there may be an amputation." I thought, "Oh, my God, this can't be...this can't happen."

It's not just the residents who suffer, but all those who love and care for them. There was a lady in Mum's room one day,

they come in and they said, "Oh, it's smelly in here," and they said, "Oh, she's soaked," but they left her, they didn't change her.

I can't sleep at night knowing that these things happen. Tonight on Four Corners - the story of four families' struggle to find out what happened to their loved ones in nursing homes.

The frail elderly are the most vulnerable in our community. We'd all like to believe that the institutions set up to look after them can do just that - look after them. But the real picture is often very different.

Two years ago, Eric Novak made the hard decision to put his father, Eddie, into aged care. Eddie Novak had developed severe dementia and diabetes after a long life lived on two continents. Born in Poland in 1919, he survived the Krakow ghetto in World War II, and moved to Australia with his young family in 1950. He was a very good father very good caring. He looked after me. He looked after Mum.

Um, he worked hard. He was in a concentration camp.

Um, he went through the war. He, um... He...he was a loving man. At 87 years of age, Eddie could no longer be cared for at home. He took up a place at Redland Residential Care, a nursing home run by the Queensland Department of Health.

Over the first year, he slowly declined. Then on 6 October last year,

Eddie Novak fell over

while trying to get out of his chair in the dining room. They rang me up in the afternoon and they said to me, "Your dad had a fall." Like, and I says, "What do you mean a fall?" "Oh, he...he...he fell down." That's the word, he fell...he fell. I said, "Where is he?" "He's at the hospital at Cleveland."

What happened on that day? Unknown to his son, Eric, another visitor at the nursing home had witnessed his father's accident. The RN was calling out to him, "Shut up, Eddie, shut up, Eddie, shut up." And that's the bit that got me shocked. That isn't the sort of words that I expected to hear. What I expected to see after a fall was certainly that... ..that sound that still I can hear in my mind, was for him to be patted down for breaks, to be checked. But there wasn't... What shocked me was there were no observations taken. He was rolled over onto his stomach and both of them grabbed an arm under his arm and his elbow and they tilted him upright and they marched him back to his seat. That night, Amber O'Connor lay awake, concerned that Eddie Novak had been injured and not given proper medical attention and upset at the way he had been spoken to. When I woke up the next morning I said to my husband, "I've got to ring someone. I don't know who I've got to ring," but I had to find out and I rang the CIS or the Complaints Investigations Scheme. Eric Novak had never met Amber O'Connor and was unaware there had been a witness or a complaint. Eddie had fractured his hip, it was discovered later that afternoon. He was admitted to hospital that night.

After two weeks, he returned to the nursing home and was bed-ridden for another six weeks. This, combined with his diabetes and vascular disease, helped cause terrible ulcers on his legs and feet. Eric Novak wanted to know what was wrong.

He asked a nurse. I says to her, "What's wrong with Dad's legs? Why are they wrapped up?" "Oh, they're just like a bit of a bedsore. There's nothing much to worry about." On 2 December, Eddie Novak was again admitted to hospital. His wounds had worsened. Eric was there with his camera. CAMERA WHIRRS This one's up here... Yeah. the hospital. By this stage, the ulcers had been necrotic for a month. The wounds stunk. The staff at the nursing home had put teabags in the dressing to combat the stench.

And then there was the shock of the wounds themselves. This is what they called bedsores. That's it - the hospital? This is how they started to deteriorate. All that black is just dead skin. Three case conferences were held to discuss Eddie's worsening condition in November, December and January. Amputation was decided against because of the threat it posed to his life. Eddie's health deteriorated further. On 3 March, he died. His son was deeply distressed and has been on a mission ever since to try and understand what happened. Redland Residential Care says Eddie Novak's ulcers were not caused or compounded by any lack of care at the nursing home.

Once he had the fall and he was confined to bed, it became more challenging and we needed to prevent ulceration like this if we could. We had many mechanisms for that - What did you do? Well, air mattresses are probably the mainstay of it. Boots that protect the ankles and we've got quite a... ..I can give you a list of the interventions that we used to try to prevent this outcome. It is possible that Eddie Novak received appropriate care, but Eric is not convinced. Last month he went to Redland Hospital to get copies of his father's medical records. In spite of holding Power of Attorney and being executor of his father's will, the hospital would only give him admission and discharge dates. There it is, there. For the rest, he was told to fill out an FOI application. Why does a family like Eddie Novak's family have to use FOI to get their father's medical records? Um, we can't freely disperse private information about any individual unless it is deemed to be in the interests either of the person that we're revealing it about or of public interest. But Mr Eddie Novak, Eric Novak clearly thinks it's in his interest to see those documents and you're deciding that it's not. He is able to apply for FOI

and judgments are made about that. That's not my judgment, but judgments are made.