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Notice given 29 June 2001

3670  Senator Crossin: To ask the Minister representing the Minister for Aged Care—With reference to complaints about Tracy Aged Care in Darwin:

(1) On what dates in August 2000 were complaints received by the Complaints Resolution Scheme that were subsequently accepted and referred to the Aged Care Standards and Accreditation Agency.

(2) (a) What was the nature of the complaints accepted by the Complaints Resolution Scheme; and (b) what actions were taken to investigate each of the complaints by the Complaints Resolution Scheme itself.

(3) (a) On what dates were these investigations undertaken; (b) what were the findings; and (c) what actions were taken.

(4) Did any matters raised by this complainant or group of complainants go to the suitability of the key personnel at Tracy Aged Care, as laid out under the relevant principles of the Approved Provider Principles (Part 2 Division 2 sections 6.6 to 6.11) of the Aged Care Act; if so, what action was taken by officers of the department in relation to this matter.

(5) Has the department received any complaints or allegations of financial impropriety or fraud either through the Complaints Resolution Scheme or through referral to other officers of the department, officers of the Aged Care Standards and Accreditation Agency or the Northern Territory Police; if so, were these matters referred to the Australian Federal Police; if not, why not.

(6) If such complaints were received, did the department take any other action in relation to these complaints; if so, what were they.

(7) Which of the complaints accepted by the Complaints Resolution Scheme in August 2000 were referred to the Aged Care Standards and Accreditation Agency.

(8) Were any of these complaints investigated by the Aged Care Standards and Accreditation Agency during its accreditation site audit on 24 and 25 August 2000; if not, why not; if so: (a) what matters were investigated; (b) what were the findings; and (c) what action was taken.

(9) (a) How many site visits have been made to the facility by the Aged Care Standards and Accreditation Agency since the accreditation site audit in August 2000; and (b) what was the purpose of these visits.

(10) Were any of the August 2000 complaints referred to the Aged Care Standards and Accreditation Agency investigated during these site visits; if so: (a) which matters were investigated; (b) what were the findings; and (c) what actions were taken.

(11) Have any site visits been made by the Complaints Resolution Scheme since receiving the August 2000 complaints; if so, on what dates.

(12) Were complaints received during August 2000 investigated during these visits; if so: (a) which complaints were investigated; (b) what were the findings of the investigations; and (c) what action was taken.

(13) For each of the visits made by the Complaints Resolution Scheme and the Aged Care Standards and Accreditation Agency, was advance notice given of the intended visit.

3671  Senator Allison: To ask the Minister representing the Prime Minister—

(1) How many ‘Parents Victoria’ postcards were sent to the Prime Minister’s office in relation to the States Grants (Primary and Secondary Education Assistance) Bill 2001.

(2) Will the Federal Government increase the level of funding for government schools as requested in the postcard.