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Tuesday, 24 June 2003
Page: 17295

Mr ANDREWS (Minister for Ageing) —Mr Speaker, I seek the indulgence of the chair to add to an answer.

The SPEAKER —The minister may proceed.

Mr ANDREWS —I refer to the question I received from the member for Lyons today. I am advised that, if any private health fund has failed to properly notify a holder of a policy when they have a responsibility to do that, a formal complaint can be lodged with the Private Health Insurance Ombudsman. I encourage the member to follow that course with his constituent. Finally, I inform him and others that the office of the Private Health Insurance Ombudsman, put in place to protect consumers, was instigated by this government.