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Tuesday, 23 August 1983
Page: 112

Question No. 271


Mr Lloyd asked the Minister for Communi- cations, upon notice, on 26 May 1983:

(1) Has the Australian Postal Commission taken action as a result of a consultant's report to the Public Inquiry into the Monopoly Position of the Australian Postal Commission referring to inadequacies in the procedure for testing mail path performance; if so, what action has been taken; if not, why not.

(2) What is the current quality of performance for standard articles compared with that (a) 12 months and (b) 5 years ago.


Mr Duffy —The answer to the honourable member's question is as follows:

(1) Prior to the public inquiry into the Monopoly Position of the Australian Postal Commission, Australia Post management had engaged the services of consultants to review and recommend potential improvements to its mail service performance testing systems. The review was referred to in Australia Post's submission to the inquiry.

Final reports were received from the consultants in February 1982 and these identified a need for system and procedural improvements on some aspects of performance testing.

Based on the review results, Australia Post is progressively refining its performance testing systems.

(2)

Standard articles:

Percentage

Period delivered

(financial year) on time (National)

1982-83 94.6 (a) 1981-82 87.3 (b) 1977-78 83.3