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Tuesday, 23 August 1983
Page: 95

Question No. 161


Mr Wells asked the Minister for Communications, upon notice, on 18 May 1983:

(1) Is it a fact that equipment capable of itemising ISD and STD calls is in existence.

(2) It is also a fact that this technology is not in use in Australia at present.

(3) If so, does Telecom Australia intend to introduce these technologies in the case of (a) ISD, in 1983 and (b) STD, in the late 1980's.

(4) In the interest of many people who lose track of their relative expenditure on STD and local calls, will he consider speeding up the introduction of these monitoring systems.


Mr Duffy —The answer to the honourable member's question, based on advice from the Australian Telecommunications Commission, is as follows:

(1) Yes. Various exchange-based or customer-based equipments exist throughout the world to itemise ISD and STD calls. Their suitability for a particular country depends on the nature of the exchange system in that country.

(2) No. Exchange-based equipment is being used by Telecom (see 3 and 4 below). Customer-based equipment which gives details of ISD, STD and local calls is also available in Australia, mainly for customer use in association with PABXs.

(3) and (4) Since 1980, Telecom has been progressively introducing, as a standard facility, a system known as Call Charge Recording (CCR) for international calls, which enables subscribers to be given details of ISD calls made from their services. ISD/CCR will have been provided on almost 2 million services by the end of June 1983.

Plans were announced some time ago for the provision of a CCR system for STD calls. Because of the substantial costs involved in this undertaking and the consequent tariff impact of these costs, Telecom proposes to offer the service on an optional basis. It is expected to be made available progressively from suitable exchanges commencing in mid-1984.

Telecom has no plans to introduce a CCR system for local calls.