(1)    Page 17 (after line 31), at the end of Part 1 of Schedule 1, add:

         (1)    The Minister must cause an independent review of the impact of the amendments made by this Division to be undertaken as soon as possible after 30 June 2010.

         (2)    The review must report on:

              (a)    the effectiveness of the compliance regime in:

                    (i)    meeting job seeking requirements;

                   (ii)    reducing financial hardship;

                  (iii)    reducing compliance costs for job seekers, employment services providers and the Government; and

                  (iv)    using the ‘no show, no pay’ provision to increase compliance with job seeking requirements;

(b)   the impact on vulnerable job seekers including Indigenous job people;

              (c)    the impact of the compliance regime on employment participation and long-term unemployment;

              (d)    the number of complaints made with the departmental hotline, Social Security Appeals Tribunal or Ombudsman’s office in relation to the new arrangements;

              (e)    the gaps between federal policy and state service provision for persons with non-vocational special needs or barriers;

               (f)    the adequacy of non-vocational support services in regional areas;

              (g)    the effectiveness of training for and consistency of understanding of Centrelink staff, employment providers and departmental contract managers in the new arrangements;

              (h)    the adequacy of information and education provided to new and existing clients about the new system;

               (i)    the adequacy of resourcing for Centrelink to implement the new arrangements and deal with related complaints;

               (j)    the effectiveness and use of criteria such as hardship, vulnerability and reasonable exclusion within Comprehensive Compliance Assessments; and

(k) any other related matter.

         (3)    The review must be conducted by an independent panel, chaired by a person with expertise in social security and employment services matters.

         (4)    The Minister must provide the panel with adequate resources to undertake the review.

         (5)    The panel must give the Minister a written report of the review, and the Minister must cause a copy of the report to be made public and tabled in each House of the Parliament by 30 September 2010.