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Monday, 20 October 2008
Page: 9663

Dr Southcott asked the Minister representing the Minister for Human Services, in writing, on 2 September 2008:

To date, what proportion of Job Capacity Assessments have been conducted over the phone.

Ms Plibersek (Minister for Housing and Minister for the Status of Women) —The Minister for Human Services has provided the following answer to the honourable member’s question:

From 1 July 2006 to 5 September 2008, 3.9 per cent of Job Capacity Assessments were conducted over the phone. This usually occurs when the customer was unable to attend in person, for example due to illness or hospitalisation.