The Department of Employment and Workplace Relations has not collected information in the form requested on an ongoing basis. Under Intensive Assistance, providers had the flexibility to decide, in consultation with their job seekers, what types of assistance to provide to assist people into employment. The Department therefore monitored performance rather than the specific inputs the provider delivered to assist job seekers.

Whilst formal statistics are not kept on the broader range of interventions offered to most job seekers, information on the provision of training to Intensive Assistance participants has been collected as part of periodic evaluations of Job Network. Data collected in a 2001 survey of job seekers show that 23% of Intensive Assistance participants received training. This proportion excludes those who received less substantial training in job search skills which was restricted to such activities as help with rsums and preparing for interviews.

Training in information technology and job-specific training were the most commonly reported forms of training received, as the data in the table below indicate.

Note: Percentages do not add to 100 because participants could receive more than one type of training.

Under the Active Participation Model, the Department will monitor expenditure on training and other assistance types from the Job Seeker Account.