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Monday, 19 June 2000
Page: 17676


Mr Wilkie asked the Minister for Aged Care, upon notice, on 10 March 2000:

Has she or her Department received complaints concerning the operations, management or quality of patient care in nursing homes in the electoral division of Swan; if so, (a) how many have been received, (b) what nursing homes were involved, (c) when were complaints received and (d) what action or investigation has taken place to rectify any concern.


Mrs Bronwyn Bishop (Minister for Aged Care) —The answer to the honourable member's question is as follows:

For the Department of Health and Aged Care to provide the level of detail that is needed to answer these questions would require unreasonable time and resources. I am not prepared to ask the Department to divert them from health and aged care priorities at this time.

There have been 95 spot checks conducted by the Standard and Accreditation Agency and four of these have been conducted in the electorate of Swan.